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I liked the A300 used is was in very nice condition and the leg room was reasonable. The cabin crew was above average. The pilots were smooth on take off and landing.

The departure gate announcements in English were hard to understand. The landing jetway was used to disembark, but then we had to use stairs to the tarmac and board a bus to get from the domestic terminal (we were an international flight) to the international terminal. Because of this many passengers, especially the elderly, were unprepared for this situation and their carry on luggage.

No baggage charge.

Ahmedabad airport is ill equipped to handle international flights. From check in to security, it is highly inefficient and disorganized. When the flight had technical problems there were no jet airways gate agents to help passengers rebook on site or answer questions with proper information- they passed that responsibility on to ethihad airlines in Abu Dhabi- since I missed my connecting flight, my original 10 hour journey turned into a 22 hour ordeal.

On time and friendly service

Ahmedabad airport can be a bit of a nightmare but fortunately I know it quite well and was not so bad.

Good food and entertainment

Crew could be nicer Crammed seats Late

Counter employees was nice So are the crow

Lots of entertainment to choose from.

The legroom was the worst I've seen in a long time. I'm 6' tall and my knees hit the seat in front of me. Seats would also not recline. Crew was not particularly friendly or welcoming. Food was pretty mediocre. Both my partner and I had to ask for replacement headphones as the initial sets given were not working. My partner was on crutches and, though told she could get priority boarding, this was not followed up on by the crew and she had to deal with the normal jostling.

Good legroom, flight not full so room to spread out

We were forced to sit in the aircraft for 2 hours before takeoff without explanation. This is now standard airline/airport strategy to get people out of the way and out of the boarding areas when they are running behind. Unacceptable and should be resisted.

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Services,food & welcomed on board.

Wifi spotty

Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience

Flown with Delta, AA, United and a lot of other carriers, but Etihad felt a little more special. Was a little skeptical never having flown them before but was pleasantly surprised. The service was just better, the seats were just better, the food was just better. Overall, everything was just a bit better than what I was accustomed to. I will be definitely recommending Etihad to F&F.

The food gets a little monotonous. We got served rice on 4/4 of our meals... lol. It;s better than not getting any food but it;s the only thing that was a little off.

Crew was nice

I

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

On time, smooth flight

seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality.

Great service

plane a little old

Could not check baggage through to Hue.

Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world

For a short hop I have nothing to suggest. Perfect

Nothing

Flight operated by jet airways, the worst serves ever. The aircraft is very old

Nothing

Ever thing

Crew

The Food Choices

Simply terrible. Delayed. No vouchers. No care. Nothing. Lost baggage at the end

Ground and air staff were pleasant and helpful

On time, lunch served, no problems.

No entertainment, but a very short flight, one hour, who cares?

Flight was delayed.

Crew services

seats, leg space

The overall experience was great .. I felt the flight was smooth

The entertainment provided is just fine .. no variety of selection available

The crew from boarding to touchdown in Abu Dhabi were very lazy. Unnecessary time wasted. Baggage claim was an absolute disaster as we had to wait over an hour to get our bags.

Smooth in the air experience. Snack and beverage in a 45 minute flight

Deplaning why close the business class curtain when leaving the plane. It only makes deplaning slower and guess what we all got on the same bus to the terminal. Silly practice

Not much.

I paid a higher rate to not have a layover and Oman Air changed my flight to a cheaper fair and waited in the airport in Oman for more than 7 hours. This is unsatisfactory and I should be reimbursed for the cheaper flight. I also had a stop in Dar Es Salam that was unexpected. My friend got bit by a flea or some bug...the seats are filthy and not properly cleaned.

Staff, both onground and in the air, gave EXCELLENT service

9W has unfortunately started acting as a cheap, low-cost airline now. Food sucked big time both quality and quantity wise; had to pay for a normal seat; the quality and maintenance of the 777 is terrible; seats caused back aches for 3 days; didn't even get an aerobridge ... Jet Airways stingily chose a remote parking stand! It took 50 mins to deplane after landing (to go from the parking stand to the terminal) at CSIA Airport. Once KLM starts its Dreamliner 787 service non-stop Amsterdam to Mumbai from Oct-2017 onwards, I will rather pay a few bucks more and fly with KLM themselves, instead of this crappy airline

The food was good. The air hostesses were good too.

The food plan could have been a little better. I was told they ran out of vegeterian food and then was given vegeterian food.

Ground staff was courteous and helpful.