Find cheap flights from Bangkok to Philadelphia

Pros: "Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable."

Cons: "More variety of movies"

Pros: "The service and food was great. Plains are new."

Pros: "Cabin crew were very helpful and polite."
Cons: "Food lacked flavor."

Cons: "Better food"

Pros: "Yes."

Pros: "The crew was absolutely amazing!"
Cons: "I think everything was amazing"

Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."

Pros: "Privacy of window side seat"

Cons: "The food and drinks were sub-par"

Cons: "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"

Pros: "Overall is good :)"

Pros: "Polite crew, got our selected seats, clean"
Cons: "WiFi didn’t work"

Pros: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."

Cons: "Bad seat near bathroom. Smelled like pee entire trip"

Cons: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"

Pros: "VERY FRIENDLY"

Pros: "I would recommend to everyone JAL"

Pros: "Excellent service, excellent seats and comfort . Good food"

Pros: "Very friendly and accommodating staff on JAL every trip"

Pros: "Excellent and original Japanese meals"

Pros: "I liked everything with JAL. Seats are comfortable, good food, excellent service."

Pros: "Nicest crew I have ever seen!"

Pros: "Seat spacing good for economy food was good"
Cons: "Movie Selection"

Pros: "Economy seating the best in the business."
Cons: "Old movies"

Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

Pros: "best comfy seat! best food best service! I will use japan airline again!"
Cons: "nothing"

Pros: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"

Pros: "Nice people, good food"
Cons: "Old-=fashioned business configuration"

Pros: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"

Pros: "The hospitality of the crew"

Pros: "The airplane and all crevices"
Cons: "None"

Pros: "The food and plum wine. The entertainment packet was nice too!"
Cons: "The folks coughing on the plane."

Pros: "Food and drinks"
Cons: "Nothing"

Pros: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Cons: "Small leg room."

Pros: "JAL is the best airline I've ever flown."
Cons: "Food isn't to my liking but was good."

Pros: "Good food and excellent service On time"
Cons: "There are not much choices for movies News uses Japanese only"

Pros: "Boarding is efficient. Crew helpful and willing to please."
Cons: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."

Cons: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."

Pros: "Service was excellent - Flight attendants were friendly and professional."
Cons: "N/A"

Pros: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."

Pros: "This was the first leg of 3 flights back to the US and it was great!"
Cons: "There was nothing bad about this flight."

Cons: "Some crew members from Hong Kong better make more effort to improve service skills."

Pros: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
Cons: "Absolutely nothing."

Pros: "excellent seat space and excellent in-flight service."

Pros: "Foods are good, crews are good."

Pros: "Attentive staff, decent food, good choice of entertainment."

Pros: "I was treated like an important customer. Many airlines do not do this."

Pros: "Service"

Cons: "I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again."

Cons: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."

Pros: "Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position."

Cons: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."

Pros: "Seat not comfortable crew was amazing"
Cons: "Comfort in seat"

Pros: "The crew was very friendly and attentive. They look after the customers."
Cons: "I can't think of anything that could have been better."

Cons: "if the seat can be reclined a little more"

Pros: "All crew are so kind.Great services."

Pros: "Nothing."
Cons: "Old man next to me couldn’t keep his arm on his side."

Pros: "Crew members was very polite and food was good"
Cons: "seat is quite small."

Cons: "Great staff and food for a plane."

Cons: "Salad and fruit came Frozen"

Pros: "It was alright."
Cons: "Prepare to wake up with neck pain."

Pros: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."

Cons: "very average"

Pros: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Cons: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."

Pros: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Cons: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."

Pros: "Great service."

Pros: "crew was professional and very attentive and beer and wine on the flight."
Cons: "wish they had more movies choices from the u.s."

Pros: "Food and service was excellent."
Cons: "Seats in economy were narrower than other airlines."

Pros: "on time"

Pros: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
Cons: "I'd like greater variety in food choices"

Pros: "Love everthing."

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."

Pros: "5 stars all around 5 stars around"

Pros: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."

Cons: "Very nice services"

Cons: "Nothing, everything was as expected"

Pros: "Seat"
Cons: "Food was a bit salty. Bread was so cold."

Cons: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."

Pros: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Cons: "N/A"

Pros: "2 inches more legroom in economy than other airlines on that route."

Pros: "Most all."
Cons: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."

Pros: "Legs-room was good."
Cons: "Sit have good legs-room, but not a great comfortable sits... Food can be better."

Pros: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Cons: "Nothing except food menu. The standard menu does not change very much. It's always very similar."

Pros: "Cabin crews are efficient and very polite. Film selection is fine."
Cons: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."

Pros: "Staff are very attentive and helpful; the entertainment system is top class"
Cons: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

Pros: "Ok"
Cons: "Not ok"

Pros: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."

Pros: "Great service, everyone was happy to do their job"

Cons: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."

Cons: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"

Pros: "A N A Very good, space between chairs is very good, crew very professional and friendly"

Pros: "All"
Cons: "Nil"

Pros: "overall clean and comfortable, service is great"

Cons: "Limited movie and news programs"

Pros: "Crew always good"
Cons: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"

Pros: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Cons: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"

Pros: "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."

Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."

Pros: "The seat that I picked."
Cons: "Running water in the bathroom"

Pros: "Good service from the crew and food was good"
Cons: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Pros: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Cons: "Just don't like all the trips to and from flights on the bus at Doha."

Pros: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Cons: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."

Pros: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

Cons: "Seats for its along way"

Pros: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."

Pros: "It was an ok experience, improved by the head of attendants at the end"
Cons: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Pros: "Crew was nice and attentive"
Cons: "More leg room"

Cons: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

Cons: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."

Cons: "Delay at landing"

Cons: "Really we enjoyed this fly"

Cons: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

Pros: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Cons: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."

Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."

Pros: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Cons: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."

Cons: "Poor service, long layovers with not enough lounge space. Misguiding customer service"

Pros: "The service on board is excellent"
Cons: "Nothing"

Cons: "As above"

Cons: "Boarding"

Pros: "The planes were nice and the crew was nice."
Cons: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."

Pros: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Cons: "It would be nice to have socks to put on for when I want to take my shoes off."

Pros: "Friendly service, and comfortable ride, will gladly fly again"

Pros: "The Qatar Airways price."

Pros: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Cons: "N/A"

Pros: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

Pros: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Cons: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

Pros: "Business class was wonderful liked pjs, food, seating. Etc"
Cons: "Crew left a small amount of champagn in a glass which fell on me when I was asleep. Crew only offered first meal after that did not offer food only when I requested it. Limited gluten/ dairy free options"

Pros: "Good crew. Nice plane and amenities."
Cons: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."

Pros: "I liked the crew"
Cons: "My first flight to DOHA was cancelled"

Pros: "The crew was friendly"
Cons: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."

Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

Pros: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Cons: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."

Pros: "Economy treated like first class!"

Pros: "Nice people"
Cons: "6-hour delays coming and going. Sounds like a an issue."

Cons: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"

Pros: "Everything"

Pros: "Good spacing. comfy seats."
Cons: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"

Pros: "Respect the scheduel and well organize."

Cons: "The seats are terrible."

Pros: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

Pros: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."

Pros: "Service"

Pros: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Cons: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

Pros: "I don't like at all"
Cons: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."

Pros: "I was given great service by a Nadine in Detroit with JetBlue. She was very calm and helpful with me getting a baggage claim."
Cons: "My bag wasn't transferred to the next plane in Boston so I couldn't get my bags when I got off the plane. I wish someone would have told me because j waited in Detroit for about 1 hour for my bags without any mention of bags that didn't transfer."

Cons: "Seat is not comfortable at all."

Pros: "Very friendly and helpful"
Cons: "Boarding could be better organized"

Pros: "amazing and great customer service"

Cons: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Pros: "The flight was quite comfortable."
Cons: "I find it hard work doing such long flights these days."

Pros: "Confort"
Cons: "The crew and the food, specially the food."

Pros: "Crew excellent"
Cons: "Need to invent seat u can lay flat in"

Pros: "Crew was very good. Food was OK."
Cons: "Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated."

Pros: "Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,"
Cons: "Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA."

Cons: "Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor"

Pros: "All good"
Cons: "N/A"

Pros: "The crew was attentive"
Cons: "We sat on the runway for an hour."

Pros: "The crew was great. The sandwich was tasty. And, I loved the leg room!"

Pros: "The new Airbus was a very cool aircraft."
Cons: "Boarding process is really disorganized."

Cons: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

Cons: "No proper wheel chair assistant and made passenger miss the flight. Airlines have to take extra steps to make wheel chair passengers to reach the gate safely and on time."

Pros: "Food and crew were terrific."
Cons: "Security at Frankfurt is particularly laborious"

Pros: "The crew was polite and did their best"
Cons: "Connection time was way too tight, Plane was overcrowded, food was abysmal, bathrooms filthy, seats are designed to be as uncomfortable as possible, missing and broken parts, tiny pitch, not usable for work, no place for personal device, freezing cold cabin. Worst transatlantic coach experience I’ve had in years, including budget airlines."

Pros: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"

Cons: "Passport control in Frankfurt was slow, very long linen under staffed"

Cons: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."

Pros: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
Cons: "The bathroom was a bit smelly"

Pros: "FRA to PHL excellent"
Cons: "I was rebooked into FRA from BSL without notification."

Cons: "Business class with normal seats and empty seat in the middle is not the same."

Pros: "A regular predictable LH flightqq"

Pros: "Crew. Meal good too."
Cons: "Bus rides to aircraft at Frankfurt"

Pros: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
Cons: "How long it takes you to get to Germany! But they have no control over that."

Cons: "They skipped me when passing out the food. They probably thought that I was sleeping, but they didn’t stop to ask."

Pros: "All around service"
Cons: "That I had to get off of the plane."

Pros: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."

Pros: "everything was good other than the entertainment package"
Cons: "not verymany movies to select"

Pros: "Flew Lufthansa- Started On-time, landed ahead of time, service was wonderful, ride was good overall. Crew was excellent!"
Cons: "No complaints."

Pros: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Cons: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"

Pros: "Flight was on time, plane was clean, food was good, entertainment worked (except WiFi, but I didn't need it anyways)"
Cons: "One crew member oversaw me several times when distributing beverages because the gentlemen next to me ordered two, and she assumed he's ordering for me (which he didn't). She explained herself, but didn't apologize but made it sound like it was my fault. When I ordered 2 beverages (wine and water), she said she doesn't have time to hand out two beverages to each passenger."

Pros: "Crew is very professional"
Cons: "Seats are incredibly small, flights are overcrowded and rarely on time."

Pros: "It was clean and it was on time."

Pros: "All of it"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Disaster customer service .. cancelled and mtssed flights"

Pros: "Nothing really. It was an overall terrible flight."
Cons: "The crew was so bad. When asked for my special meal 2.5 hrs into the flight, they said you haven’t ordered any, which in fact I had a month before my flight. The crew member instead insisted that ”you should've brought your own food” not once but twice. No courtesy nothing. I was super disappointed. I fly a lot and this was hands down my worst flight. Also, the aircraft and seats were terribly uncomfortable (Boeing 747-8 Economy). Boarding took forever as well. Overall a very shocking experience from a very experienced airline otherwise."

Cons: "Flight delayed 5 hrs"

Pros: "comfortable seats, attentive attendants"
Cons: "not a fan of "cattle call" boarding. Tends to clog up the aisles really fast."

Pros: "The crew was fantastic. The plane was clean/as to be expected. Overall, the flight was comfortable (again, as to be expected)."
Cons: "Boarding was slow and unorganized. "Dinner" meal could have been served earlier and it could have been more filling (we were so hungry!) There could have been more opportunities to get water. They ran out of water bottles."

Pros: "everything"

Pros: "Clean space, friendly crew"

Pros: "Coffee was excellent"

Pros: "Reliable service"

Pros: "Upgrade to business class. Staff was accommodating"
Cons: "Seats were situated next to the bathroom"

Pros: "I liked everything about the flight. The flight crew was nice. They were considerate and cheerful."

Pros: "Entertainet options were very good and very diverse."
Cons: "For an international flight the plane was quite tight in terms if leg room and aisle space."

Pros: "I have some anxiety when I'm flying and I told the flight attendant, I asked her if I could move to a window seat that was the premium economy section and she moved me and my husband and made sure I was ok the whole flight!! I felt so much better. My visit to Germany had been very stressful since I went there for my moms funeral, so I really appreciated her kindness."

Pros: "None respect for customers specially long flight"
Cons: "Nothing"

Pros: "Lots of movies. Constant trash collection and drink service"
Cons: "Uncomfortable seats. Dirty bathrooms."

Pros: "Great service. The staff was great."

Cons: "Delay due to mechanical glitch which should have been checked before boarding"

Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."

Cons: "The food"

Cons: "Poor choice and food"

Cons: "The touch screens were horrible and no Wi-Fi"

Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."

Cons: "Unexpected layover in maine. Worst and oldest planes I have ever flown in. Absolutely no entertainment options or Internet from Amsterdam to san francisco!"

Pros: "No water no food nothing good"

Cons: "The bag hanging down from the bottom of the seat in front of me."

Pros: "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
Cons: "The overhead bins didn't have enough space for carry on for everybody flying."

Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."

Cons: "No entertainment"

Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"

Pros: "Nothing"
Cons: "Everything"

Pros: "Not much...we did leave on time"
Cons: "All most everything. The seats are too small. I felt like I was in a cattle car. The food was cheap and offered little in nutrition. The attendants seemed to be understaffed although one attendant tried hard to be courteous. The lavatories were reeking by the time we landed. Flying has become a chore. As a result of this experience I will look for other airlines in the future."

Cons: "No entertainment"

Pros: "The TV and Movie options were good. The food was good too. The staff was very attentive."
Cons: "My luggage was misplaced, but I got it delivered to my house by Wednesday evening."

Pros: "Quick and easy"

Cons: "So delayed that I was going to miss connection to talked my way onto a direct into New York"

Pros: "Non-stop"
Cons: "No individual video monitors. Poor choice of audio channels."

Cons: "They would not move me from next to the smokey 50'year old next to me. that's fine. But they told me I couldn't tell her to bathe and quit smoking. O well. I'm not gonna hold it against them for stinky old lady"

Pros: "Nothing"
Cons: "4 hora de retraso ni una cortesía empleados bien carnepuercos"

Pros: "Staff was very courteous and friendly."

Pros: "No complaints"

Pros: "Prompt boarding & early arrival. Staff was also friendly"

Cons: "See my previous comment"

Pros: "On time"
Cons: "Food. Cold breakfast sandwich. Really? Cold bacon and egg."

Pros: "Everything was great"
Cons: "I like everything"

Cons: "Delay！！"

Pros: "Everything was great. I rated low on food and entertainment bc I didn't partake"

Pros: "Nothing"
Cons: "After bomb scare at gate we had a simple mechanical delay us another hour that should have been noticed and fixed during bomb scare delay. Food was scary."

Pros: "Todo estubo muy bien"

Cons: "Everything"

Pros: "Timelines"
Cons: "Turbulence, not there fault"

Pros: "Fast"
Cons: "Nothing"

Pros: "too many gate changes and delays"

Pros: "See above."
Cons: "See above."

Pros: "The great atendance and on time bording"
Cons: "There is no More options of free food included with the ticket fly"

Cons: "Puddle jumpers are the hazard of living in a third tier market."

Pros: "Everything was convenient everybody was nice got the seating that I asked for"
Cons: "Layover was long"

Pros: "No cancellations"

Pros: "Sat on Tarmac for 45 minutes and circled Philadelphia airport for 1 hour"
Cons: "The fact that we made it to Philadelphia"

Cons: "No wifi"

Pros: "Good staff"
Cons: "Both flights delayed"

Cons: "No movie, overnight flights would be great with side head rests, stewardesses were not nice, just ok"

Cons: "Very cramped and no WiFi or any type of movie or entertainment available"

Pros: "Fed us well. The food and drinks kept coming, all fairly descent. Great entertainment. Pillow and blanket very comfortable."
Cons: "Lunch quality of meatballs could be better."

Cons: "They have taken all the joy out of flying. Cramming more seats on planes, makes them uncomfortable for anyone over 5'9""