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Top 5 airlines serving from Barbados to the United States
Scores according to KAYAK customer reviews
Cons: "Deplaning indoors. It's ridiculous to deplane down stairs to outside element February in NY"
Cons: "Didn't get movies till half way through the flight.. no wifi. Same as my last jet blue flight.. The staff promised a $15 voucher or some nonsense. It seems that their entertainment system is more often than not non functioning."
Pros: "Beverages were offered twice and I favor the snacks that were offered. Additionally, everyone was offered a hot towel to clean their hands afterwards, which felt like they were going the extra mile. WiFi was available (partially)."
Cons: "I disliked the fact that headphones were not passed out AND the CC did not work."
Cons: "Only 3 movies and no other streaming services. No food for an almost 5 hour flight."
Pros: "friendly staff"
Cons: "entertainment console was from the 80's. unable to pick or choose movies (only 3 available) and they played in a loop."
Pros: "The crews actually stated while we were on board that ppl should place their small items under the seats which was a plus to the flight; still, passagers still put their personal items into the overhead. Snacks and complimentary drink were given generously and live the free WiFi."
Cons: "We have to get off the plane with walking down the portable stairs and get on to the bus to the immigration. I was worrying about ppl who had to use wheelchair to begin with and it was 27 degree weather"
Cons: "The plane was old and not well kept or cleaned up from the previous flight. None of the tv's worked and my seat didn't recline. Therefore it was very uncomfortable."
Pros: "Great service on the flight."
Cons: "No real food options"
Pros: "非常好的服务 机位也宽 舒服 下次回国还会订南方航空公司的机票"
Pros: "Everything but not esp food"
Pros: "Pam at the welcome counter of JetBlue in Syracuse gives the best service and is the nicest person. 5/5 stars."
Pros: "Straightforward and easy. Comfortable and roomy."
Pros: "Very courteous gate staff and flight crew"
Cons: "The Denver/JFK leg was 3.5 hours late I had to rush from Terminal 5 to Terminal 7 at JFK and nearly missed the second flight"
Pros: "Plenty of legroom, even in economy"
Pros: "Good choice of snacks for free. Leg room. Easy landing. Good choice of TV and movies."
Cons: "No complaints. One of the flight attendants seemed kind of annoyed, and put off by any request anybody made."
Pros: "The crew prior to leaving was amazing. My flight was cancelled and Yvonne was on thephone for TWO hours getting me on another flight and arranging my connecting flights in order to get me to my final destination as soon s possible. Observing her coworkers I realize this is the norm for them."
Pros: "Flight was great and the hospitality was excellent."
Pros: "The people were very kind and constantly available."
Pros: "Me gustaría hacer un pago extra para regresarme en primera clase porque mis piernas las tengo lastimadas mi correo en Marymar.email@example.com me podrían decir como lo hago yo regreso a Estados Unidos con la misma aerolínea gracias"
Cons: "Mis maletas de New York a Dubai fueron abiertas y me sustrajeron algunas cosas que llevaba de regalo a mis familiares en Filipinas"
Cons: "The crew woke me up several Times during my international flight. The cabin lights were on the whole time even though it was the middle of the night and everyone was trying to sleep."
Pros: "very smooth landing"
Pros: "It was on time and the crew was nice"
Cons: "Labeled both bags with the same code, SAS had to hu t it down"
Cons: "My flight was cancelled, the airline wouldn't provide me with a refund. They also had no other flights to my final destination so I was stranded in Beijing. They also lost my bag in the airport - I fortunately found that. I won't fly air china again"
Pros: "On time and plenty of leg room"
Cons: "No comment"
Pros: "I liked the plane size"
Cons: "Seats were not comfortable one didn't even recline"
Pros: "JetBlue is a excellent airlines"
Cons: "nothing to unlike"
Pros: "Comfortable plane, great entertainment and free WiFi."
Cons: "This was my first flight with JetBlue. I have nothing negative to say. It was a relaxed, pleasant experience and I will happily fly with them again."
Pros: "Love the crew!"
Cons: "Good enough for a 6 hour flight!"
Pros: "Easy flight. Enjoyable. Great leg room."
Pros: "Very comfortable and great crew."
Cons: "Wifi difficulties"
Cons: "It was a good flight generally however, no sound for movies for most of the flight and more wifi. Also when departing the plane my baby stroller was sent to the carrisol which created a burden for me having to walk with all that weight . Now nursing muscle injury from the strain. In the end though a staff member assisted going through final checkpoint whiChat was muchly appreciated. I am just sorry I did not get his name was"
Cons: "Flying through New York JFK, airport and customer service is very poor."
Pros: "Good but could improve on food. We need more food, beside that I am satisfied"
Cons: "Service in general, nice plane it's new and large seating spaces"
Pros: "Потеряли один чемодан"
Pros: "Seats were comfortable with good leg room.. Free drinks was a plus."
Cons: "Significant delays leaving from the gate in Boston."
Cons: "It was great!"
Pros: "Check in and boarding super organized, beand new plane"
Cons: "Everything was great"
Pros: "First time flying with JetBlue - truly wonderful service & great flying experience - excellent entertainment, free snacks & friendly crew. They also made a schedule change at no charge."
Pros: "Good food, friendly crew"
Cons: "People issuing boarding pass not friendly"
Pros: "Captain saved time to JFK, use of wifi and snacks"
Cons: "Took long to board from BGI, all movie channels had no sound"
Pros: "Love the seats and space. Cabin crew was friendly and professional. Pilot brought us in smoothly despite heavy cross winds. Thanks, Jet Blue!"
Pros: "The entertainment was great before it we was unable to watch anything anymore but I enjoyed the movies selections."
Cons: "The flight going was uncomfortable...there was barely any cool air and I was sitting by someone that should of had two seats instead of one. The internet was terrible it was always out of coverage and then the directv didn't work for the rest of flight. They need to fix that."
Pros: "We were served free snacks, even for a short flight (~1 hr 15 mins)"
Pros: "Roomy plane. Crew was friendly."
Cons: "This was a flight to Morocco. The first leg was thru Jet Blue to JFK. The second Royal Maroc to Casablanca. I had contacted Royal Maroc about excess and overweight baggage (the ticket was purchased here). I was told no problem pay for it upon check in. At check in I was not allowed to bring the extra baggage. I had originally told Maroc that it would be two boxes. It ended up being one. Jet Blue said I was not permitted to bring a box or a 4th piece of luggage. No feasible solution was offered other than to drive to JFK (10 hours from RDU). I would have needed to check in in less than 8."
Pros: "Nothing to like"
Cons: "Jetblue cancelled the flight 1 hour prior to departure. I had ordered a pkg through Kayak and had a departing flight to Asia from NYC leaving 2 hours after arrival. Instead of booking me on another flight that night to NYC, Jetblue rebooked my ticket for two days later. Even though I shared that we had prepaid the hotel stay and would lose that time in addition to a shortened trip, Jetblue did nothing to help. We were beyond devastated. We found our own ticket to NYC from Delta without help from Jetblue. This experience has left a very bitter taste in my mouth and destroyed my preference for Jetblue."
Pros: "Everything went great."
Cons: "Hot and delah"
Pros: "Food was fresh and ok for a short flight."
Cons: "Agents at check in gate were not very helpful and did not communicate the changes in an efficient time or manner."
Pros: "On time!"
Pros: "Copa is always on time"
Cons: "Nothing I’m so glad"
Pros: "Great seat. Right behind first class."
Pros: "On time always"
Cons: "Improve que aire conditioner on the aircraft before departure... is very hot Panama!"
Pros: "Crew was polite and courteous..food and beverages were included in trip."
Pros: "Flight was delayed because "they did not have a plane"....this does no make sense.... The food is always very poor ....my tray was almost half empty with the food....however the small portion of meat (just a snack) was tasty."
Pros: "Same as above."
Pros: "buen avión"
Cons: "falta entretenimiento a bordo"
Pros: "On time"
Cons: "Food very average"
Pros: "Crew was so friendly and nice"
Pros: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "This is a full service airline that serves complimentary food and movies for a similar cost as low-end airlines like Spirit or Frontier. I was traveling from Punta Cana DR to Denver but had connects in Panama City & Miami. Because 3 flights is a long day of traveling I chose the emergency isle for my flight from Panama-Miami so i could stretch out with the extra leg room. Because I didn't speak fluent Spanish though, the crew had to move my seat. They upgraded me to 1st class! Amazing airline! Incredible crew! Shame most airlines in the US with their FU attitude don't operate this way."
Pros: "Great flight to Miami via Copa. Attendants are friendly and helpful. Plenty of room for the legs. Food and entertainment are good, so it was a very pleasant flight. Could repeat anytime."
Pros: "The crew attention and an arirplane in nice conditions"
Cons: "The food is bad"
Pros: "The crew on all of the flights were all very nice. At the end of the day, my suitcase did end up getting shipped to my house within a few days. It was just a little unorganized throughout the process of tracking it down."
Cons: "Following this, my flight in Bogota left 3 hours late. Not only did we board at the time we were supposed to be leaving, but then sat on the runway for an hour and a half before having to go back to the gate to refuel.... All passengers sat on the plane for 3 hours in Bogota before we ever took off with little to no communication as to why. Upon landing in Miami, my bag was then missing which honestly wasn't a big deal - I knew I'd get it back eventually. But with my new flight, I wasn't entirely sure which flight my bag should be with and which airlines (Copa or Avianca) I should go to regarding it. The staff for both were incredibly rude. My suitcase was the one missing and I was the happier, nicer one out of everyone I spoke to. I was told it would be shipped to my house which was great until I got an email saying I could pick up my suitcase at the airport. After searching for 2 hours of where to go and all staff pointing me to a different spot and offering little help, I tried calling the Avianca number I was given for any questions. Unfortunately, there wasn't going to be anyone who spoke English in until after my flight took off. After getting to my final destination, I tried calling the number again to try and sort out where my suitcase was and no one spoke English or could direct me to someone who could. I had to have my friend in Cali call the main office for me to find that my bad was still in Bogota after all of that."
Pros: "I like the easy connection and that we arrived on time. Even that the boarding was late."
Cons: "airplane cold and no blankets. Bad service. No info"
Pros: "The flight left on time"
Cons: "Food is awful and the movie played is the worst children’s movie ever."
Pros: "Check in was quick & easy. the crew were efficient and friendly. It is a Central and South American airline so announcements were mostly in Spanish but the crew were bilingual and translated announcements into English. The meal was good. No fee to check a bag."
Cons: "Can't think of anything."
Cons: "Too much turbulence"
Pros: "The flight crew was pleasant and was bilingual which made the flight better"
Cons: "It was a lot of turbulence and the plane dropped drastically during the flight. No one spoke English to explain the searches, reason for change in seats. It was difficult to communicate with staff prior to boarding."
Cons: "Plane with old Business class seats that were not worth the price of a business class airfare"
Cons: "The quantity of the food was few"
Pros: "Food and sandwiches are tasty."
Cons: "No movie!, uggg... The real problem though is 1) they changed the gate on a connecting flight. Copa seems to make gate changes on all flights without notifying passengers. If you don't watch the board you'll miss your flight. Why not send a crew member to the gate you told passengers to go to , and put a sign by that gate notifying passengers of the change! So stressful!!! 2) In transit passengers catching connecting flights, Copa to Copa, have to go through their security again! What, why?? We cannot eat, drink and relax at the gate because no fluids are allowed AT YOUR GATE. We are not talking ourtside security, you are already in the security areas. Even to go to the bathroom you have to go in and out of security, again! Stupid!! We didn't leave the terminal, and you're making us miserable!"
Cons: "check in"
Pros: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Cons: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."
Cons: "very cold on the plane and don't provide blankets!"
Pros: "Boarding process went very smooth and plenty of legroom and overhead storage"
Cons: "Volume didn't work on armrest . Volume was stuck on very high volume making the in flight movie not watchable. No choice for food"
Cons: "Everyone everything"
Pros: "Nothing. They said I was a no show on Wednesday Miami Panama and cancelled my reservation. They made me go to The airport and didn't even apologize. Unbelievable mistake."
Cons: "The way I was treated"
Pros: "Please see above"
Cons: "Wheel chair service was bad"
Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."
Pros: "I now am a fan of COPA airlines"
Pros: "modern aircraft, everything else was terrible."
Cons: "rude crew, they go out of their way to make you feel uncomfortable small portions of food"
Cons: "Boarding is not as organized as it should be. All groups are not called so order is lost. Not enough agents attending this process. On-board entertainment system is not very good. The food is poor as well."
Pros: "Was a good flight. The staff was very gently"
Cons: "Doesn't had blanquette"
Pros: "I did get a window seat which i enjoy"
Cons: "No entertainment, old plane which didn't have very comfortable seats and the food was not very good. Also, boarding was done in a very disorganized manner in Panama."
Pros: "The same as my flight from Managua to Panama"
Pros: "ok. good"
Cons: "Rude personnel at the gate"
Pros: "No delays"
Cons: "People take too long to board the plane"
Pros: "Crew was great. Space was good."
Cons: "The seats are a bit old and worn, it was a uncomfortable after a little while."
Cons: "Vegetarian meals are really tasty and nice"
Pros: "The flight was uneventful and the crew very helpful."
Cons: "The seats in economy class were not veryncomfortable. I guess this was because I am a tall person."
Pros: "The flight left on time and arrived 5 minutes early. Caribbean Airlines has a great inflight magazine and the views of the islands on ascent and descent were great."
Cons: "Very long line at security in PIARCO airport."
Pros: "I love to vibe and feel of to Caribbean Island."
Cons: "if your boarding pass shows SSSS you will be physically searched at every single checkpoint. Ridiculous!!"
Pros: "How quickly we got to POS"
Cons: "The pitch of the seats."
Pros: "An excellent landing by our pilot of CAL!!❤️"
Cons: "plane seats were not able to recline . lack of comfort ."
Pros: "We got to the check in desk in time for our flight and the attendant told us we were late so we had to be put on standby for no reason.And she also had a bad attitude in the way she handled the situation.We called Caribbean airlines and they told us there was nothing we could do about the attendant,so we won't be flying with them anymore."
Pros: "Schedule worked,"
Cons: "Could not get a comfortable view of the video screen."
Pros: "General theme of entertainment was so Caribbean. Timing was just great."
Cons: "Too cold sandwich, with late drink. Both servers might have worked together to bridge the gap."
Pros: "They served beverages on a 55 minute flight."
Cons: "Seats are hard and uncomfortable Food is blah, staff are fine, TV screens are small and hard to see (didn't watch movie, but glanced up occasionally) Seats are hard and uncomfortable making the whole experience miserable."
Cons: "Will never fly Caribbean Airlines again"
Pros: "On time and comfortable. From baggage drop to baggage claim. A seamless transition."
Cons: "No complaints at all."
Pros: "What did I like? Nothing!"
Cons: "Horrible flight. One of the worst I have ever been on and I fly a lot. Flight was 90 minutes late and that was just the start of things. Baggage delivery took over 100 minutes in FLL with no Caribbean Airlines personnel to be found. Since CA has no interline agreement coming into the US I was told I was on my own. Missed my connecting flight (3 1/2 hour connection and I still missed it!) and was out $1200 out of my pocket to get a new reservation. Horrible, horrible airline!"
Cons: "Airplane's overall conditions were mediocre. Toilets were extremely dirty. Seats were quite uncomfortable. Even the first class section wasn't worth the upgrade. Was unable to book vegetarian option for food. Can't imagine why they assume everyone eats chicken. I'd think twice before flying Caribbean."
Pros: "We left and landed on time."
Cons: "Old plane, very limited leg room Returning- very disorganized boarding and upon landing at JFK half the bags were unloaded and the majority were left standing waiting for over an hour for the rest of the bags with no explanation."
Pros: "It was spacious and we got hot meals on both legs of our round-trip flight."
Pros: "On time flight and friendly staff"
Cons: "No entertainment"
Pros: "Very efficient and friendly crew"
Cons: "The seat next to me looked like it was falling off. So was the magazine compartment. We had a long flight and there were no reading materials to purchase at the airport so we were really looking forward to watching a movie and were so disappointed to find that you couldn't see anything but shapes moving on the screens in front of us. im not sure why you would even offer a movie if half of the people on the plane can't even see the screens."
Pros: "I will continue to always shop from Kayak.com, this is my 5th trip while buyin the ticket from this site & im well pleased."
Cons: "There was a moment when i wanted to change my return flight just to catch a later one & was told i couldnt change it at the airline."
Pros: "I loved breakfast, boarding was quick and smooth, and the staff was friendly."
Cons: "The movie playing on my flight as boring. offering more inflight entertainment services would be valuable."
Pros: "Flight was quick and smooth"
Pros: "That I got to Jamaica safely."
Cons: "How long it took to board, and after boarding the flight was held about another 45mins waiting on other passengers but we got no announcement, no apology until take off. A flight attendant with natural hair was rather rude and dismissive."
Cons: "They ripped my suitcase and on my return trip they refused to carry my suitcase unless I pay $12 US to shrink wrap it"
Pros: "Pilot was very descriptive on path etc"
Pros: "Crew extremely courteous and friendly entertainment"
Cons: "Entertainment was old style"
Pros: "The ambiance, the crew, the flight time.......everything was nice even though all I wanted to do was sleep"
Cons: "I knew it was breakfast time and I don't eat eggs but I was hoping they weren't serving eggs but guess what....cheesy omelette so I just gave it to my mom and went right back to sleep"
Pros: "Love the way captain informed us where we were.... Flying over Cuba. I like that the passengers clapped when the plane landed not all the airline I've travel on does that.."
Cons: "The evening meal was a sandwich wish I had a choice.. But it was very tasty"
Pros: "The fact that I did not have to disembark in Trinidad was.the highlight of the trip. The flight attendants on both legs of the journey were very courteous and attentive. Comments from the captain in the cockpit were also pleasant and informative. Carribean Airline is improving in my estimation, especially in their treatment of Guyanese passengers. Thanks a bunch!"
Pros: "Nothing was as i espect no Customer service was poor"
Pros: "Caribbean Airlines they always try to accomodate you."
Cons: "The smell of the plane ."
Pros: "The crew was awesome, very friendly and professional I cannot say anything bad about them!"
Cons: "The plane was filthy! The pocket in front of me where the magazines r kept was clearly dirty. It was as if drinks had been spilled in them years ago and then the dirt built up on the sticky substance left by the drink and no one thought about cleaning it. The bathroom smelled RENK!! It's like no one cleaned it either! The renking scent greeted u as soon as u opened the door to enter."
Pros: "The local reflection was there in team. They were friendly and professional . They are knowledgeable"
Cons: "The seating can BE more international"
Pros: "Comfortable, on schedule and courteous."
Cons: "Do not like the connecting process and coordination of those flights."
Cons: "Plane problems caused three hour delay. Wauting in warm waiting room not enough seats."
Pros: "Thank you keep up the h old work."
Pros: "Quick check in. Flight left and arrived on time. Quick luggage collection."
Cons: "Online check in was unavailable. The female Seawell check in staff member was unfriendly. The flight attendant was annoyed when I asked for an immigration form. The plane, including the seating and the passage way, is too small. Extended low flying into Piarco airport made for an unpleasant experience."
Cons: "See above."
Pros: "That they let me sleep"
Cons: "They didn't wake me for the meal"
Pros: "The quickness with boarding, the quickness with getting off the ground and the efficient meal, drinks and quiet time that followed...not a lot of fuss...perfect for an overnight flight"
Cons: "We went from hearing, 'business class, those with small children and those that need extra help with boarding' to no other announcements.. everyone just lined up and got on the flight..we had no direction regarding order or rows... One other piece: we heard about a passenger having something stolen out of the overhead. That was unfortunate but I do not know how Caribbean Airlines could help that...but due to the large number of carryon luggage, we were forced to put our backpack under our seats...and that made for a most uncomfortable flight..I wish there was a way to parcel out overhead space...i checked my luggage due to space and others crammed in whatever they could..."
Pros: "I liked nothing about Caribbean airlines..."
Cons: "The fact that I tried to check 12 times!!!all now!"
Pros: "The entertainment was not working on my row of seating or on another I tried. For some yes. While I declined the offer of a blanket when offered, I had to wait quite a while when I changed my mind. I did not so enjoyed the food, as it was too salty. I should remember next time to complete a special request. Being on a low carb diet and with the two options, I was impossible to please. The effort however is noted.. Due to the carnival season, they offered rum pooch as a gesture,"
Pros: "The ticket change without a fee. I made it out before the storm"
Pros: "Nothing except the flight attendants were pleasant"
Cons: "Hated the fact that I had to stand in line for over 1hr to b checked in due to the system being up n down. Manager at station refused manual check-in. There was no web-check available and manager claimed her didn't know it didn't work while the person combing the line told me that it was not working since December. Pilots also didn't communicate on a timely manner. They were told of a 1hr delay after pushback but neglected to tell pax. I was not happy to say the least. How could I forget having to stand in a second line to pay for my additional bag after the 1hr wait to be checked in"
Pros: "From the checking to the arrival everything ran very smoothly."
Cons: "Small plane but it worked just fine for the flight from Barbados to Port of Spain."
Pros: "The Staff was pleasant and courteous, making everyone safe and comfortable, Flight was good,"
Cons: "The long time waiting before boarding."
Pros: "Cabn service"
Cons: "First plane's engine caught on fire."
Pros: "It was a short smooth ride, no delays and the crew was nice. The snack was fine."
Cons: "I wish they offered drinks more. Like a bottle of water along with something else to drink."
Cons: "Flight left late, once in Charlotte sat on taomac 20 min, waited 20 min for our forced to check carry on and missed our connecting flight. They gave away our seats and were not helpful. Eventually wander to a customer service desk. Anitbef ling wait. Finally got a flight out."
Pros: "It was okay"
Cons: "We loaded late and than sat in the plane awhile before we left. No explanation was given. Once we arrived in Charlie we sat on the tarmac for 20 min. No explanation. Than we waited 20 min fir our carry on luggage to arrive. We were told we had to check it. By the time we arrived at our gate they had given outlet seats away. They were not very polity ir helpful."
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Pros: "Both American flights (on Airbus 321, I think) I've taken in the past two weeks had comfortable seating with great legroom. My knees were not knocking the seat in front of me! Seat width also comfortable. Not sure how I lucked up on both flights!"
Pros: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
Cons: "See above"
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."
Cons: "The plane supposedly was running out of fuel, which I've never heard of such thing. So we had to go down 20mns before reaching Charlotte to a nearby airport to get fueled up and then went back in the air. The whole ordeal made me miss my connection flight to Barcelona! And I wasn't able to get on a flight until the next day. To make matters worse I had to flight back to New York to catch the flight to Barcelona! Unbelievable. I was beyond disappointed. I chose American Airlines for a reason, a good one at that. Yet this happened."
Cons: "Boarding was confusing. By the time groups 5&6 boarded the first groups had not finished and there were no longer any lines to control the crowd, just people trying to get on board to assure overhead cabin space."
Pros: "Timely and prepared flight."
Pros: "Very efficient crew. Pleasant enough"
Cons: "Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)"
Pros: "Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things."
Pros: "The flight was fast and mostly smooth, you can't control turbulence. The flight attendants were very friendly. Turned out to be a great trip."
Cons: "Nothing was bad overall. It was a very nice flight"
Pros: "The crew was super friendly and got lots to eat. Flight was pretty much on time."
Pros: "Flights attendants were super friendly and the plane was very clean"
Cons: "seats are uncomfortable"
Pros: "The planes and staff were excellent!!!"
Cons: "Hated the layovers!!!"
Cons: "The first class flight attendants were VERY RUDE to the passengers getting on the plane, especially the male flight attendant. While serving drinks, instead of saying things like "pardon me", they would say "move" (as was said directly to me) and get out of the way" (as I herd him say to another passinger). Very disrespectful way to treat a person, let alone a paying customer! Btw...I am a middle class 5' 11" tall college educated male."
Pros: "They checked my carry on"
Cons: "Seemed unprepared my movie screen nonfunctional"
Cons: "The plane was 2 hours late . It was in the hsngar. They said they were fixing the plane. It was an old plane. No Screen anywhere . It was 5.5 flight across country. Only pretzels. I will try not to fly American again."
Cons: "I paid $75.00 to take an earlier flight and Americans crew error nullified this. I feel ripped off."
Pros: "Food was better than expected - not a fan of airline food, but this was not so bad."
Cons: "Finnair was thru American Airlines. American had only a couple of check in windows open when we got to the Frankfurt airport - nowhere near enough to handle the number of people checking in."
Pros: "Polite and professional:-)"
Pros: "I liked the fact that it was a smooth flight, my row was totally empty, which enabled me to pass out like a little baby. I forgot that I was on an airplane and not an air mattress. Kudos to the pilot!"
Cons: "Eddie Murphy wasn't on my flight"
Pros: "The crew, as always"
Cons: "Being sectioned off from 1st class"
Pros: "Flight attendants were nice"
Cons: "Being charged for everything. Wifi was free for my sister on Delta."
Pros: "The blanket and pillow, good selection of movies."
Cons: "Maybe the food quality could have been better"
Pros: "the flight was on time"
Cons: "the plane was small the plane was not comfortable"
Pros: "Well.....it was canceled so I had to go to charlotte after to London and at the end at Rome and every one of them had delay's"
Pros: "The comfort"
Cons: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
Pros: "Individual screens worked well, food was good."
Cons: "Flight attendants with carts bumped my boyfriend's shoulder repeatedly, nearly every time they went by, without ever apologizing. They were also really rude when we asked for additional beverages. I travel very frequently, and I was shockedz"
Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
Pros: "I liked that I landed in time to get to my next flight."
Cons: "I didn't like that I had a child kicking my seat back the whole flight and that the in flight movie that I purchased skipped more than it played."
Cons: "The delay"
Cons: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."
Pros: "Arrived home safely"
Cons: "Arrived very early due to logistics and our flight was not leaving for 9 hrs and the AA Representative would only put us on a earlier flight if we paid a large fee, so we waited then the original flight was delayed 2 hours and we nearly missed our connection in another city, it all could have been avoided if a little flexability and care were involved to put us on a earlier flight"
Cons: "Zero flexibility"
Pros: "Crew was very nice and welcoming. I enjoy having more choices then just pretzels and peanuts for a snack."
Cons: "The boarding process seems like it is hectic and not very well planned. A lot of people still standing in line that are not actually boarding yet because they are not in the correct group. This made it hard to actually board and know where the line was. Once on the plane the seats just seemed very uncomfortable."
Pros: "Staff were efficient and helpful."
Cons: "I was told at 7;15 am that the flight was delayed until 11:30. Unfortunately, I was already at the airport as my original flight was at 9:00. Luckily, there was another flight that would get me to my final destination at the same time as what I booked."
Cons: "Flight delayed waiting for connecting flight to clear customs. No communication on the delay just kept delaying. Doubt will wait for me next time connection delayed."
Pros: "OK boarding process, on time"
Cons: "Sub basic service on board, old plane"
Pros: "Reasonable efficiency once airborne"
Cons: "Having a first officer show up 55 minutes late is unacceptable. Many suffered missed connections."
Pros: "Initial flight delayed about an hour because of mechanical. We did barely make a connection in Charlotte. But it seems traveling from or to Roanoke can be very Chancey"
Cons: "No inflight entertainment"
Cons: "no wifi"
Cons: "Very rude gate crew, the women was clearly having a bad day.. Would have been nice if the the plane was checked out prior to boarding so we didn't have to waste and hour+ de-icing then fixing the plane. had to run to barely make connecting flight."
Pros: "It was a short flight"
Pros: "I had a row to myself which was pleasant , the crew was very attentive and did assist when needed ... the ride was smooth"
Cons: "Snacks should at least be offered I came prepared but young children and teens tend to get hangry ... maybe more options for drinks as that’s all we get served?"
Cons: "It was a 767 what was a good surprise at first but very old. Food was not worth eating, crew was fine. The seats like the airplane, old."
Pros: "Boarding and experience at terminal was good and smooth for the poor weather outside"
Cons: "Plane cleaning and confort, old plane and somewhat mean crew director."
Pros: "Nice flight, staff"
Cons: "Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons..."
Pros: "My passport wasn’t signed and I couldn’t locate my pen. The agent had a pen in front of him and refused to let me use it. He informed me that his pen is a personal item and that I need to learn a lesson that all travelors should have a pen handy. He proceeded to move me off he line and board additional passangers."
Cons: "My passport wasn’t signed and I couldn’t locate my pen. The agent had a pen in front of him and refused to let me use it. He informed me that his pen is a personal item and that I need to learn a lesson that all travelors should have a pen handy. He proceeded to move me off he line and board additional passangers."
Pros: "The crew, the smooth safe flight, the cleanliness"
Cons: "The flight was delayed!! Very inconvenient."
Pros: "Surprise.....on time , have luggage, fabulous crew, large aircraft."
Cons: "That this has not been MY past experience."
Pros: "Smooth flight no issues."
Cons: "Be prepared to pay for food. You do get offeted water or coffee or soft drink. No offer for a refill. No snacks."
Cons: "waited at the airport when landed for 2 hours"
Pros: "Well, it did leave on time."
Cons: "I knew the seat pitch in economy was tight, but nothing prepared me for how truly abysmal it is. I’m 6’1”. My knees were jammed into the seat pocket. The fun continued when the passenger in front of me reclined their seat. I had to angle both my knees to the side. Without a doubt the most uncomfortable flight I’ve ever done. On a side note, AC switched equipment on this flight several times. Each time the ‘system’ would split up our seats. I had to call in five separate times to pick new seats. Also, at the gate they were asking passengers to voluntarily check in carry-on as there may not be enough room on the aircraft. First time I’ve ever heard that."
Pros: "Crew was very friendly."
Cons: "Having to pay for baggage on an international flight and no better snacks available without purchasing them."
Pros: "Screens on seats Boarding with kids still OK to do early"
Cons: "All the rest Barbados gate agents are as bad as it gets Planes were dirty Food options Food shortages Etc..."
Pros: "Nice staff on board and in the airport. Left on time."
Cons: "Small plane not alot of storage space. Can carry small bags on board."
Pros: "Everything I will definately be back"
Cons: "The flight was delayed for almost 1hr after everyone got on board to wait for a few passengers who were on their way to the airport. It's unbelievable."
Pros: "Quick boarding, service was excellent and quick."
Cons: "Don't like the Eouge entertainment system. Fortunately there was iPad rental.....at a price."
Pros: "No screen creates a longer feeling flight."
Cons: "No good food."
Pros: "Flight was on time, crew courteous."
Pros: "It was not a completely full flight. The Boarding process was done by mainline Air Canada employees and it was perfectly good and the flight left on time. The aircraft's interior was not clean. The carpet the seats and the tray tables all dirty and discussing. The seats are undiscribly substandard and uncomfortable. The bilingual announcement was done incoherintkyin both languages absolutely not professional Crew was nice except an Asian/Canadian flight attendent. It's a less than adequate experience even for a officially second tier airline. Why does Canada put out an embarrassing product like this airline ? Shame on them !"
Pros: "Friendliness of stewardship."
Cons: "In flight entertainment didn't work in laptop and steward was not familiar enough with the app to troubleshoot the problem. Limited variety of entertainment. Bumpy flight even at landing. The airplane was making weird noises since the engine started. Food variety is also limited and very expensive for what you get"
Pros: "There was nothing to like about that flight."
Cons: "Even though I was at the airport on time , checked in and waiting to board; at the last minute I was told that the plane has left and the sooner I could fly would be the next day; without providing hotel arrangement nor meals and or at least money for taxi. Air Canada management personel has not been cordial to me and to the other travelers."
Pros: "I didn't go. They wouldn't allow me to make a change in my ticket so I flew a different airline. I will never fly with them again."
Pros: "I thought prices were reasonable."
Cons: "Didn't have some of the food."
Pros: "I didn't like anything about the flight except that it was a smooth one."
Cons: "I didn't like that it was delayed by four hours. The food was bad."
Pros: "Food was fair, and the pilot was great, all the rest was very bad"
Cons: "-The seat was super uncomfortable (I paid for a bulkhead seat, I had a regular seat. I'm tall, I didn't fit in the seat) -The flight attendant was rude, not nice, she crashed with the cart like 3 times, and she did not even apologize for hitting me. -We had a 4 hours delay at Montreal because of the weather, the one of AA wasn't delayed. -The entertainment was movies from 10+ years. -You have to pay for everything, so when you buy a ticket for ex. 250$, you have to pay for the seat, even if is not a bulkhead seat, or the first suitcase."
Pros: "Flight attendants were nice."
Cons: "In all my years of flying, I've never felt so cramped in a seat- almost to the point of claustrophobic"
Pros: "The flight went basically smoothly and we arrived on time."
Cons: "On our flight from Toronto to Barbados a flight attendant named Miranda was so incredibly rude. She was not helpful and would not even styamptt o smile. I could not believe how she treated the passengers. Our airplane was dirty and on both flights I found food in the pouch on the pack of the seat in front of me. There was no food served and when I asked for a hot tea when the beverage cart came around miranda gave me cold water. Not impressed st all."
Pros: "Normal quick flt."
Cons: "Nothing really, pretty standard."
Pros: "Crew and flight were okay."
Cons: "Reception and sound quality was poor."
Pros: "Very accommodating with the seating, flights on time"
Cons: "The horrendously long lines going through security!! I am 77. My husband is 81. Standing in those very long lines was extremely fatiguing. To the point we are rethinking ever flying again. They were bad bookends to an otherwise great trip."
Pros: "Crew were reasonably patient, but rather impossible to please passengers with type of flight and discomfort."
Cons: "One bathroom for all of the plane? Perhaps 1st class (tiny) has its own bathroom, but otherwise, the aisle was 10+ people in-line for the ENTIRE flight, as 1 bathroom. Really miserable for all concerned. Seats are too tight, entertainment system works only some of the time, seats old and uncomfortable. Did not seat family together (flight full). Overall, one of the worst long-distance flights I have ever had. Should not fly this kind of plane with this many people and not enough facilities."
Pros: "The Crew was the best people ever"
Cons: "Not about the flight but about the Kayak service, I bought the ensurance but it didnt let me change my flight anyway"
Cons: "The flight was delayed by 2 hours. After boarding, it was another hour before the flight took off. I was seated next to a family with 2 cranky children. I chose this flight just because it was supposed to arrive in Miami at a decent time. Ended up sleep deprived at work the next day."
Pros: "At least it was fast.."
Cons: "No space, no tv, no food, no music, no blanket, no water, nothing. Pack everything you need or bring your credit card"
Cons: "After boarding the flight, having to sit and wait long in the plane....flight delay before take off. no meal without having to pay for it offered only a small cup of juice/tea/coffee to sip on. Not even a light snack or a can of juice is too much to ask for, considering the cost and comfort cut backs to fly with Air Canada"
Pros: "It was okay."
Cons: "No food. Pretzels or cookies."
Pros: "quick enough flight"
Cons: "no in-flight entertainment, not power outlets, lack of leg room"
Cons: "Flight was delayed more than 2 hours, seats very tight"
Pros: "I liked nothing, the flight was delayed 3 1/2 hours and was notified when I arrived 2 hrs before flight . The Airlines were not helpful at all. Then when I got to my seat on this late 3 1/2 hour delay my seat was broken and uncomfortable for the rest of the flight which was three hours."
Cons: "Did not enjoy the flight or your flight attendants They were rude and did not satisfy me as a customer at all Would not recommend Air Canada rouge to anyone and will avoid booking with Air Canada again"
Pros: "Not much. Pilots did a good job and stewards on flight were pleasant."
Cons: "The process of going through Customs in Canada stinks! We were herded like cattle in one line, all these people from many flights. Process long and tedious and then people with later flights being processed before others nearly caused us to miss our flight. After nearly 9 hours on previous flight! Not good and then not even a decent snack. I am thankful that the crew waited for us but I didn't know this until I tried to find my gate which had been changed and heard the final boarding call. Also my traveling friends and I were separated and they almost left without me. Awful situation!! Also crew on ground couldn't or wouldn't explain what was going on so kept in the dark until you actually got to next step. Would have been nice to explain what was going on!"
Pros: "Clean environment and temperature was pretty constant and comfortable. Staff helpful. The entertainment equipment worked well. This was not the case for for a number of passengers on another carrier's long flight within the past 9 months."
Cons: "There was a nice balance of food, beverages and snacks. However, the food quality was not the same as my previous flight. One meal included mashed potatoes and potato salad and I feel a green salad would have been a better balance. Taste was lacking a bit. Movie choices felt limited. This was "the" trip with the noisy, screaming 2yo sitting directly in front of me. I feel for the child and parents and feel some of the issue was the parent. Crew seemed to mostly ignore the situation. I'm a grandma so usually patient but others around me we clearly annoyed."
Cons: "The flight attendants weren't very kind. I needed some help to set my carry on luggage in the upper compartment and the male flight attendant just stranded there seeing me struggle."
Pros: "Entertainment was good"
Cons: "We did have a 30 minute delay, not a big deal but a delay none the less. And boarding was a bit of a mess as announcements were hard to hear."
Cons: "The flight was smooth and the crew was excellent. They ran out of food so there was very little to choose from to eat."
Pros: "Captain kept the interested customers informed of how the Toronto Raptors game was progressing. Friendly crew. Upgraded to an economy premium rouge seat and was very comfortable."
Cons: "Checked in online but wasn't able to pay for luggage fee. Tried at Kiosk at Barbados airport and was directed to counter service which was a very long line. Selection of TV shows on AC app could be more current."
Pros: "Food and movies."
Cons: "Seating cramped."
Cons: "1. I ordered kosher meal, and we haven't because it finished. 2. The flight was full I couldn't findo a sit with my kids. I sit separately."
Cons: "Miss cleaning !!"
Cons: "Crew was a bit slow but okay"