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Caribbean Airlines: Expert advice and recommendations

Expert travel writer Brandon Schultz shares all you need to know before booking a flight with Caribbean Airlines.
Brandon Schultz
August 19, 2024

Based in Trinidad, Caribbean Airlines services more than a dozen Caribbean airports – along with five major airports in the US and Canada, and a few additional locations in northern South America. Flights are generally cheaper than on US airlines or their partners, making the Caribbean a great option if you’re looking to make your vacation budget stretch further. Next time you’re heading to one of these tropical locales, these expert tips can help you navigate your Caribbean Airlines flight like a pro.

Caribbean Airlines fare classes

Caribbean Airlines sells tickets under six fare classes across two cabins – business and economy – though not all planes include the business cabin. As with most airlines, the higher the fare class, the more perks you’ll receive.

The cheapest and lowest fare class is Lite, which comes with no free checked bags and is non-refundable. Increasing through Classic and Flex in the same cabin, you’ll receive a greater free baggage allowance and a larger portion of your purchase refunded in case of personal cancellation. All classes come with free entertainment and refreshments, and airline loyalty members earn more reward miles for each increase in fare class.

In the business cabin, you can choose between Biz and Biz Flex fares. Biz Flex includes an extra free checked bag, earns the most reward miles, and offers fully refundable tickets. While this cabin is reasonably comfortable and less expensive than business class on most US airlines, I recommend skipping these fares and opting for the Caribbean Plus upgrade, which is available to anyone in the economy cabin.

With Caribbean Plus, you’ll still need to select from the three economy fares available, but you’ll be moved to rows 5–10, where you’ll find five inches of extra leg room and increased pitch for a better recline (except in Row 10, which does not recline).

You’ll also board and disembark the plane earlier. The cost of Caribbean Plus is less than buying a decent lunch at the airport food court, and I can personally vouch that it made a world of difference on my flight from New York to Guyana. The improvement is better than purchasing premium economy seating on US airlines, and the price is much less. You can even add this upgrade to the Lite fare.

Caribbean Airlines check-in

Caribbean Airlines offers a check-in desk for each cabin. If you purchase one of the three economy fares, you’ll join the general check-in line, but if you purchase a business cabin fare, you’ll receive priority check-in at a designated counter. There are two workarounds for gaining access to priority check-in, even without a business class ticket. Fliers with elite status can check in at the business class counter, along with those who have purchased the airline’s club membership.

I tend to have a bad habit of arriving at the airport as late as possible, but I never do this when I’m flying Caribbean Airlines. That’s because online check-in is not always available and Caribbean Airlines has stricter cut-off times than many airlines, closing the check-in and baggage process a full hour before departure. This is because boarding begins 60 minutes before departure for most flights, and Caribbean requires you to be at the gate by this time or they can cancel your ticket and give away your seat. With this airline, I urge you to respect the airline’s guidelines and arrive the full three hours before departure to clear all lines and arrive at the gate on time.

Caribbean Club membership

Like most airlines, Caribbean Airlines has a free loyalty program for earning reward miles and achieving various levels of status with increasing perks. However, it also offers Caribbean Club membership and this comes at about half the price of club (lounge) membership of US airlines. It offers access to partner business class lounges at several airports serviced by the airline, but also comes with the added perk of priority check-in regardless of your purchase fare class.

Though it’s relatively inexpensive, I don’t personally find this membership worthwhile as a US-based flier, but it’s worth considering if you’ll be spending a considerable part of the year flying between Caribbean islands.

Caribbean Airlines’ frequent flier status

The free Caribbean Airlines frequent flier loyalty program is called Caribbean Miles and technically comes with four tiers, but only three matter. Everyone who signs up is automatically made a Bronze member, and this comes with no special privileges of actual value. The remaining tiers are Silver, Gold, and Executive Gold, which offer increasing benefits of bonus miles, mileage accrual, and upgrade rewards. All three of these elite levels come with several fee waivers (my favorite is the second checked bag fee waiver), priority boarding, and business class counter check-in.

Attaining elite status on Caribbean Airlines is solely based on mileage flown within a year, ranging from 20,000 for Silver to 80,000 for Executive Gold. These may not seem high, especially in comparison with US airline loyalty programs (which all now depend on steep spending rather than counting mileage), but you have to remember the limited reach of the routes.

Because the airline primarily flies within the relatively small radius of the Caribbean and its bordering North and South American cities, it takes many flights to accrue even 20,000 air miles. That’s not to say you shouldn’t sign up for the free program, but I wouldn’t recommend intentionally choosing Caribbean Airlines flights to shoot for status on this airline over another, unless you’ll be flying to and from the region frequently.

Caribbean Airlines alliance

While Caribbean Airlines is not a member of any of the three major airline alliances, it does codeshare with several individual airlines. This allows inter-airline ticketing on a single reservation, which means your luggage will usually connect all the way through and the rest of your journey will be protected if there are delays or airline cancellations along the way. I’ve taken advantage of this to use Caribbean Airlines for the first leg of a trip out of the US before connecting deeper into South America, saving a bundle without the risks of booking multiple, disconnected reservations.

Inflight entertainment on Caribbean Airlines

Caribbean Airlines offers free inflight entertainment but does not have seatback screens for viewing. You must use your personal devices, like mobile phones and tablets, to view the movies, series, and other entertainment offered, so be sure to bring something suitable and have it fully charged before boarding. About half the fleet is made up of the Boeing 737-8 model, which has USB ports at all seats and additional outlets in premium seats and emergency exit rows, but the rest of the fleet does not. If you’ll be flying on an ATR 72-600, bring a backup power supply if you want to stream content throughout your entire flight.

Caribbean Airlines credit card

Caribbean Airlines only offers one branded credit card for enhanced traveling perks, but it comes at two levels. The RBC Caribbean Airlines Visa Platinum card can be acquired as either a personal or business card, with the business card earning unlimited miles for annual spending. Like most airline credit cards, you’ll earn bonus miles when purchasing Caribbean Airlines products (like airfares) and can redeem miles for free flights or upgrades. Because the personal card is free and the business card has a nominal fee, they offer little else.

Even if you’re planning to become a frequent Caribbean Airlines traveler, I recommend opting for a premium travel credit card like the Chase Sapphire Preferred or American Express Platinum. Though these come with a hefty annual fee, much of that is returned to you through statement credits for common travel expenses and you’ll earn better rewards with added perks.

Caribbean Airlines’ pet policy

Caribbean Airlines does accept pets of many varieties and sizes, but none of them can fly in the cabin with you. The only animals allowed in the cabin are service dogs, which are professionally trained dogs distinct from emotional support animals. Keep in mind that each Caribbean Island can have its own list of entry requirements for animals, including service dogs, so it’s just as important to review your destination’s rules as the airline’s. You can still be denied entry on arrival, even if the airline allows you to fly.

I fly regularly with a companion who uses a service dog and I can attest to the many hoops that must be jumped in advance of departure. It’s critical to begin your destination-specific research as soon as possible, to ensure you have enough time to meet each requirement at the proper stage.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

FAQs about flying with Caribbean Airlines

  • What is Caribbean Airlines' carry-on size allowance?

    On board Caribbean Airlines flights, cabin baggage should not exceed 44in. If your hand luggage is bigger, the Caribbean Airlines assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Caribbean Airlines fly to?

    Caribbean Airlines offers direct flights to 27 cities in 22 different countries. Scarborough, New York, and Port of Spain are the most popular cities covered by Caribbean Airlines.

  • What is Caribbean Airlines’ primary hub?

    Caribbean Airlines concentrates most of its flight operations in Port of Spain.

  • How does KAYAK find such low prices on Caribbean Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Caribbean Airlines.

  • What’s the cheapest route that Caribbean Airlines flies?

    In the last 72 hours, the cheapest route flown by Caribbean Airlines found on KAYAK was from Port of Spain to Scarborough, with a price of $57 for a round-trip.

  • What are the most popular airports for Caribbean Airlines flights to depart from?

  • Is Caribbean Airlines part of an airline alliance?

    No, Caribbean Airlines is not part of an airline alliance.

  • How many destinations does Caribbean Airlines fly to?

    In total, Caribbean Airlines flies to 28 destinations.

Caribbean Airlines customer reviews

8.2
Very goodBased on 154 verified guest reviews
8.5Crew
8.0Comfort
6.9Food
6.8Entertainment
8.2Boarding

Show reviews that mention
Traveler rating:
Sort by:
V
10.0 Wonderful
JFK-KIN
I love my entire experience. What I love most, was the friendliness and helpfulness of the staff at check-in and that of the crew on the flight. Their Customer Service was paramount.
D
6.0 Okay
JFK-SVD
The flight crew was extremely hospitable, though there was a lot of turbulence, they made it a good experience. The only negative was the inflight experience for economy class. There wasn’t any, or at least non that I was aware of.
L
10.0 Wonderful
GND-POS
I liked the friendliness of the employees at the airport
L
10.0 Wonderful
POS-YYZ
I liked the extra leg room in Caribbean plus. Worth the extra money. The food could have been more balanced, there was no salad or veggies
M
10.0 Wonderful
POS-JFK
The Flight itself was smooth and uneventful. The crew was polite and caring. I used the Lounge in Piarco and the service was STELLAR
V
4.0 Mediocre
KIN-JFK
Crew were quite friendly. Food was very poor considering the price of the ticket and the flight time. Could not charge my phone due to USB charger not working..
R
8.0 Very good
GEO-JFK
The food wasn’t good. Need better food. There wasn’t any entertainment.
T
8.0 Very good
MIA-POS
STEWARDESSES WERE AWESOME! The food could be a bit better. Rice was SOGGY with gravy and the chicken was RUBBERY.
R
10.0 Wonderful
MIA-POS
I was treated well in first class. I have no complaints. I will definitely fly with my favourite airline again this year.
B
10.0 Wonderful
POS-GND
Good flight.

Caribbean Airlines flight status

Sat 5/24

Caribbean Airlines route map - Which destinations does Caribbean Airlines fly to?

Find out which destinations you can fly to direct with Caribbean Airlines by entering your departure airport. If you want to know if Caribbean Airlines flies a certain route, enter both the departure and destination airport before hitting search.
Sat 5/24

All Caribbean Airlines flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
1514Port of Spain (POS)Scarborough (TAB)0h 35m
1515Scarborough (TAB)Port of Spain (POS)0h 35m
463Georgetown (GEO)Port of Spain (POS)1h 15m
430Port of Spain (POS)St. George's (GND)0h 40m
431St. George's (GND)Port of Spain (POS)0h 40m
462Port of Spain (POS)Georgetown (GEO)1h 15m
448Port of Spain (POS)Bridgetown (BGI)1h 0m
445Bridgetown (BGI)Port of Spain (POS)1h 0m
484Port of Spain (POS)Miami (MIA)4h 5m
483Miami (MIA)Port of Spain (POS)3h 45m
527New York (JFK)Georgetown (GEO)5h 40m
526Georgetown (GEO)New York (JFK)6h 0m
520Port of Spain (POS)New York (JFK)5h 20m
292Bridgetown (BGI)Road Town (EIS)2h 15m
283Pointe-à-Pitre (PTP)Castries (SLU)1h 5m
293San Juan (SJU)Road Town (EIS)0h 50m
282Port of Spain (POS)Castries (SLU)1h 5m
293Road Town (EIS)Bridgetown (BGI)2h 15m
292Road Town (EIS)San Juan (SJU)0h 55m
283Castries (SLU)Port of Spain (POS)1h 5m
282Castries (SLU)Pointe-à-Pitre (PTP)1h 5m
232Bridgetown (BGI)St. George's (GND)0h 55m
233St. George's (GND)Bridgetown (BGI)1h 0m
884Paramaribo (PBM)Port of Spain (POS)1h 35m
295St. John's (ANU)Port of Spain (POS)2h 10m
294Port of Spain (POS)St. John's (ANU)2h 10m
262Roseau (DOM)St. John's (ANU)0h 45m
263St. John's (ANU)Roseau (DOM)0h 45m
262Port of Spain (POS)Roseau (DOM)1h 45m
263Roseau (DOM)Port of Spain (POS)1h 45m
295Road Town (EIS)St. John's (ANU)1h 5m
294St. John's (ANU)Road Town (EIS)1h 5m
480Port of Spain (POS)Fort Lauderdale (FLL)4h 5m
617Toronto (YYZ)Georgetown (GEO)6h 15m
616Georgetown (GEO)Toronto (YYZ)6h 40m
482Port of Spain (POS)Orlando (MCO)4h 30m
485Orlando (MCO)Port of Spain (POS)4h 5m
6New York (JFK)Kingston (KIN)3h 50m
5Kingston (KIN)New York (JFK)3h 45m
227Georgetown (OGL)Bridgetown (BGI)2h 0m
419Kingston (KIN)St. John's (ANU)2h 25m
418St. John's (ANU)Kingston (KIN)2h 40m
418Bridgetown (BGI)St. John's (ANU)1h 10m
273Basseterre (SKB)Bridgetown (BGI)1h 50m
235Castries (SLU)Bridgetown (BGI)0h 40m
200Bridgetown (BGI)Kingstown (SVD)0h 45m
226Bridgetown (BGI)Georgetown (OGL)2h 0m
419St. John's (ANU)Bridgetown (BGI)1h 5m
272Bridgetown (BGI)Basseterre (SKB)1h 45m
201Kingstown (SVD)Bridgetown (BGI)0h 45m
234Bridgetown (BGI)Castries (SLU)0h 40m
402Roseau (DOM)Bridgetown (BGI)1h 0m
553New York (JFK)Kingstown (SVD)4h 45m
553Kingstown (SVD)Port of Spain (POS)1h 0m
602Port of Spain (POS)Toronto (YYZ)6h 5m
603Toronto (YYZ)Port of Spain (POS)5h 40m
481Fort Lauderdale (FLL)Port of Spain (POS)3h 45m
384Paramaribo (PBM)Georgetown (OGL)1h 10m
384Georgetown (OGL)Port of Spain (POS)1h 45m
383Port of Spain (POS)Georgetown (OGL)1h 50m
383Georgetown (OGL)Paramaribo (PBM)1h 10m
213Bridgetown (BGI)Scarborough (TAB)0h 55m
422Scarborough (TAB)New York (JFK)5h 5m
423New York (JFK)Scarborough (TAB)4h 55m
286Bridgetown (BGI)Pointe-à-Pitre (PTP)1h 20m
78Toronto (YYZ)Kingston (KIN)4h 15m
552Kingstown (SVD)New York (JFK)5h 0m
525New York (JFK)Port of Spain (POS)5h 0m
415Kingston (KIN)Port of Spain (POS)2h 45m
79Kingston (KIN)Toronto (YYZ)4h 15m
287Pointe-à-Pitre (PTP)Bridgetown (BGI)1h 10m
415Nassau (NAS)Kingston (KIN)1h 30m
552Port of Spain (POS)Kingstown (SVD)1h 0m
212Scarborough (TAB)Bridgetown (BGI)0h 55m
31Kingston (KIN)Fort Lauderdale (FLL)2h 5m
32Fort Lauderdale (FLL)Montego Bay (MBJ)1h 50m
33Montego Bay (MBJ)Fort Lauderdale (FLL)1h 50m
30Fort Lauderdale (FLL)Kingston (KIN)1h 55m
414Kingston (KIN)Nassau (NAS)1h 30m
414Port of Spain (POS)Kingston (KIN)3h 0m
More flight routes

Caribbean Airlines contact information

Overview of Caribbean Airlines

Headquartered in Trinidad and Tobago, Caribbean Airlines is a company that services many flights to destinations in Central America, South America, North America, and the Caribbean. For those that would like to go to South or Central America, countries such as Cuba and Venezuela are particularly popular among customers.

Depending on what kinds of services and perks you would like to have access to, this airline provides two travel classes to choose from: Economy and Business. Economy comes with basic amenities, including snacks and free drinks, while Business will allow you to go to a dedicated check-in desk at your departure airport, receive your checked baggage before other guests, and access the airline lounge before your flight begins boarding.

Caribbean Airlines has a fleet that is composed of over 15 planes that are all either ATR or Boeing. The Boeing 737-800 is the aircraft that is most commonly utilized by the company, as it can fit up to 150 passengers and works well for both medium-range and long-haul flights. For shorter distances, such as domestic voyages, the airline will often use the ATR 72-600, a choice that fits up to 68 individuals.

If you will be flying on this airline with your family, there are many child-friendly services that you can access for free by simply speaking with a flight attendant. For example, bassinets are offered at no cost in order to help ensure that your child can sleep. Infant seatbelts and changing tables are also provided to help give you a safe and comfortable traveling experience.

Everything you need to know about Caribbean Airlines flights

Caribbean Airlines information

IATA CodeBW
Routes109
Top routePort of Spain to Scarborough
Airports served28
Top airportPort of Spain Piarco Intl
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.