The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one.
The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat.
Great crew, easy boarding, comfortable enough flight
Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible
My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!
Flight attendants were excellent!
No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight.
Toilet is clean and seat is pretty comfortable for a long flight
Food taste is no good, no child meal and entertainment choices so limited and earphone is not comfortable specially for a long flight. No priority boarding with kids
You’re entertainment options far exceed your competitors. The food (vegetarian) was excellent.
I am muslim, but I forgot to arrange the kind of food I would prefer during the flight, and the gentlement I talked to said let me see what I could do to help you about it, and few minutes later came up with muslim meal. I was really happy! Thank you all again.
I was so pleased that United offered the flexibility to change my flight before the chicago snowstorm without incurring a change fee.
I paid for seats on my original flight. But ended up sitting separate from my traveling companion on the new flight.
flight was over two hours late because of a late incoming plane. That may be for good reason, but we weren't told until less than one hour before takeoff. It doesn't make sense that the airline just found out one hour before takeoff that the flight was two hours behind. We should have been told sooner about the delay, while we had other choices of alternate flights.
They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware
Landing was a bit rough
The vegan meal was not good
The flights were on time and they did two drink and snack services. Great crew!
|Flights Arrive in||London|
|Flights Depart from||Bay City MBS International|
|Airlines||Virgin Atlantic, United, Delta|
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