Find cheap flights from Beijing to Nashville

BJS - BNA

Find cheap flights from Beijing to Nashville

Round-trip
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Beijing (BJS)
Nashville Intl
Fri 12/4
Fri 12/11
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Top 4 airlines serving Beijing to Nashville Intl

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,475 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "The crews were very kind and helpful."

Pros: "The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me."
Cons: "I was running late, and lady that checked me in was accommodating but a little bit standoffish."

Pros: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Cons: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."

Pros: "Complementary sake and great rice cracker snacks."
Cons: "Come around more often to collect trash."

Pros: "Spacious leg room"
Cons: "Toilets can be cleaner . And food could be tastier with 2 choices ."

Pros: "Seat was spacious. Crew was nice."
Cons: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."

Pros: "Everything ! Makes me what to travel to Japan more."
Cons: "I loved it"

Pros: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."

Pros: "Seats, movies, comfort"
Cons: "No vegetarian options"

Pros: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."

Pros: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."

Cons: "The crew kept accidentally bumping my chair and never apologized"

Pros: "Flight attendants provided high standard of service and courteous."

Pros: "Riding on the 787 was superb."

Pros: "Everything was great except for how warm it was. It may be seasonal?"
Cons: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Pros: "Nicest crew I have ever seen!"

Pros: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Cons: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

Cons: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Pros: "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
Cons: "My wife did not particularly like your choices of breakfast... she just did not understand the food"

Cons: "Everything was great!"

Pros: "Nothing at all"
Cons: "I purchased a flight through one of the participating vendors on kayak for a major airline and accidentally chose the wrong departure date. I never received a confirmation email and therefore missed the flight. I understand and take full responsibility for booking the wrong departure date but when I tried to change it after missing the flight I was told that the airline policy was to charge a $300 change fee plus $30 for the third-party vendor. Because this was booked as a round-trip this vendor was attempting to charge me $330 plus the full price purchase of a new ticket as the "change fee". For some reason I was unable to explain to the person on the phone that it made no sense for me to pay full price for a ticket plus give that vendor an extra $330. I was forced to eat the entire round-trip ticket and of course save $330 by just hanging up and booking a new flight. I have course book a new flight directly with the airline. I could not even fly standby on the next flight with the airline because they told me they were unable to assist me in anyway because I booked through a third-party vendor. There were plenty of seats available on the next flight and I would've been able to fly standby had I purchased directly from the airline. Never again"

Pros: "The Japanese crews were excellent on board."
Cons: "I didn't like the way the personnel at the check in counter in Dallas. Hannah didn't seem too helpful. I don't know if she was new but she seemed reluctant to help me when I couldn't find my luggage tags. I told her I wanted a kid's meal for my son but she didn't process the request. He did not get a child meal."

Pros: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Cons: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

Pros: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Cons: "flight delays"

Pros: "Always a good crew .. they go out of their way to make sure you are comfortable."

Pros: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."

Cons: "Didn't get to go. Thanks for selling me worthless insurance."

Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Cons: "None"

Pros: "A meal on a two hour flight is an amazing perk!"

Pros: "Staff was great and plane was clean"

Pros: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Cons: "No complaints!"

Pros: "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."

Pros: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Cons: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."

Pros: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."

Pros: "Service"
Cons: "Nothing"

Pros: "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."

Pros: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Pros: "that it was actually flown by JAL not china southern"
Cons: "the confusion of having one company selling another's tickets makes finding the gate difficult."

Pros: "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."

Pros: "Best and consistent service."

Pros: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."

Pros: "Amazingly polite, smiling happy people. Respectful, it actually makes your day to deal with employees like this."
Cons: "Nothing. Was great."

Pros: "evening flight. not too crowded"
Cons: "delayed by 1 hour meal was so-so"

Pros: "Clean and comfortable."
Cons: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."

Pros: "Good and polite crew"
Cons: "Business class cabin very mediocre for a state of the art latestBoeing plane"

Cons: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."

Pros: "Service N crew n entertainment."

Pros: "Excellent service--excellent food (ice cream included in coach)."
Cons: "Loved everything."

Pros: "Everything keep it up!"

Cons: "Just the entertainment. Movies could be slightly better not a critic just a suggestion"

Pros: "nothing"
Cons: "very rude staff. I think what they do is illegal. they lie to customers and advertise wrong information. I wish i had the time to take them to court."

Pros: "Fantastic crew!"
Cons: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."

Pros: "The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly."

Cons: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"

Pros: "delay of 2hours caused by disturbed person poor crew reaction no info to other passengers"

Pros: "Crew was amazing"

Pros: "The economy seat was surprisingly comfortable"

Pros: "Overall"
Cons: "Space was limited"

Pros: "Yes"
Cons: "No"

Cons: "The flight was 3 hours late"

Cons: "Very bad food"

Pros: "Business class for great price but I’m tall and not much extra legroom"

Pros: "Clean(though toilets still had a little bit of smell, better than Delta and United anyway... The food was surprisingly good, way better than United and Delta! The staff is very professional. The chairs are better than what I experienced with other airlines."
Cons: "On this flight only, the toilets had a slite smell. Usually German bathrooms are an example for the rest of the world to follow in cleanliness."

Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."

Pros: "nice crew!"
Cons: "Seat hardly reclines at all."

Pros: "Excellent service as you would expect from Lufthansa. Seating comfortable as well."
Cons: "No ice cream - they have switched to pizza or hot dog before you land."

Pros: "Short and comfortable flight"

Cons: "Boarding process was longer than expected. Seat assigment from check in was not honored at the gate. FA asked me to switch seat only to favor passenger from Germany."

Pros: "Always professional in every detail Great food Great customer service"
Cons: "The variety of drinks"

Cons: "Sounds in TV doesn’t work"

Pros: "Crew was pleasant and helpful, even once we had a long delay"
Cons: "The cabin was very tight and the seats were very uncomfortable"

Pros: "good flight hardly any turbulence. Good food/drink choice. The crew was helpful and courteous."
Cons: "The flight was scheduled way, way too close for a comfortable transfer since the second leg of the trip was to go overseas having to go through 3 different queues for passport, boarding and security lines. Need more time to pass the long lines and still be able to catch the connecting flight. Not a smooth connection."

Pros: "We had a problem in Germany. My daughter left her passport on the plane. Everyone was very helpful and found it. And got it back to us."

Pros: "The crew was excellent, friendly, and attentive, especially paying attention to my kids. The pilot and his crew did a great job during the flight as well. Thank them all for a pleasant and safe flight!"
Cons: "The only concern I have is regarding the diet. During the shorter flight, from Budapest to Frankfurt, the stewardess informed me that she couldn't get me gluten-free meal/snack. I understand that catering to special diet needs is not easy but following a gluten-free diet is not my choice, it is something I need to deal and live with on a daily basis. I felt disappointed since I had a long trip ahead of me, and I know that I, just like all the other passengers, had paid for the flight that should include the meal as well. Thank you for reading my concern and trying to see it from me, the passenger's point of view."

Cons: "for 3 years, 90% of my flights from Beijing were delayed or cancelled. Beijing International Airport is the worst airport ever. About my flight from Beijing to Munich this time, we were stranded on the runway INSIDE the plane for 5 hours w/o food and water for the first 4 hours!"

Pros: "Everything"

Cons: "They had grabbed my carry-on luggage at the gate. I specifically told the gate agents that I put heirloom plates that used to belong to my mother in my carry-on. They assured me it would be handled properly. Well this promise turned out to be lie. The plates were broken. Even though they were wrapped. I am sad and angry. My carry-on was small and light. There was no reason that it should be singled out in the first place. Now what?"

Pros: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Cons: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."

Pros: "all was perfect and helping"
Cons: "nothing all are fantastic"

Pros: "Service & food were good in business class."
Cons: "The business class seats were identical to coach, with no leg room."

Pros: "We made our transfer"
Cons: "Our airplane was assigned a remote parking space instead of main terminal but our bus came quickly to main terminal and we made our transfer and through customs in an hour"

Pros: "Lufthansa was really comfertable company, really good price and i'd so much."

Pros: "I was seated in the emergency exit row, so it was nice to stretch my legs. The flight attendants were nice."
Cons: "The only bad part was some chaos at the baggage check. Things moved very slowly. After that, I was crying after saying farewell to a good friend, and the man working the security checkpoint said something in German I couldn't understand then mimicked crying in a crass way. I felt like he was making fun of me but couldn't be sure because I don't speak German. Terrible start to the flying experience, however the flight itself was smooth and pleasant."

Pros: "Great leg room for economy class, polite and courteous staff"

Pros: "I liked how organized the crews are. The flight attendants are driven by efficiency. Things were done quickly like serving drinks and water. Appreciated having the hand towel to wipe the hands before serving the meals."
Cons: "I fly economy class with United and Lufthansa when I travel from the US to Asia or Europe. Lufthansa seats feel narrower. I am only 1.62 meters in height. I felt there was not enough room for a 12+ hour flight (delayed by one hour). The small leg room began to take a toll after 6 hours of flight."

Pros: "Entertainment selection was good"
Cons: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"

Pros: "Fast boarding, on time"
Cons: "Too cold in plane, announcements too loud"

Pros: "Entertainment options were incredible; great legroom in our seats."

Cons: "Flight attendants were very attentive. Plentiful food and drinks with several choices. Pillow, blanket, headphones provided. Individual monitors with choice of movies television music games and more. USB port for charging. Smooth flight, on time. Bid for an upgrade option is nice."

Pros: "we sat in row 9 which has extended leg room so it was a pleasant surprise."
Cons: "the staff were not very good at reading the different instructions and one of the gentlemen was of Asian decent and it was very difficult to understand his English."

Pros: "Good Flight. Left a little late but arrived a little early. Was surprised to get a cookie and free coffee, tea or water. Have come to expect to pay for even this little bit of refreshment - nice surprise!"
Cons: "Frankfurt Airport - Awfully long walk. We took a bus between the airplane and the airport when arriving and departing from FRA, with a long walk between drop-off and boarding spots. I had to wonder if the walk across the tarmac between the 2 airplanes would have been shorter than the walk in the airport?"

Pros: "One crew refused to give food although there was"
Cons: "4 drunk passengers made flight unbearable"

Cons: "The seats are very uncomfortable."

Cons: "Umm. It was cancelled due to union workers striking. It was great to spend our last day in Barcelona stressing over whether we could get back home."

Pros: "Pretty smooth flight"
Cons: "Entertainment options weren't great"

Pros: "Lots of carry on space"
Cons: "I expect cabin crew to assist me with my luggage. They were telling me to do it myself"

Cons: "My luggage didn't arrive at the final destination. I was forced to buy new clothes"

Pros: "The flight was relatively empty, so I got to stretch out across three middle seats and sleep for the entire duration of the flight. The crew did a wonderful job of serving the food and clearing away very quickly. They were very friendly overall."
Cons: "The entertainment system wasn't the best I've seen -- but I barely had a chance to use it, so I'm not complaining."

Pros: "Nothing I recall"
Cons: "Most uncomfortable seats ever, back spasms had me getting up and down with essentially nowhere to go. Flight was 1 1/2 hours late, and that mattered because I was on the last leg of a trip home from Africa"

Pros: "Customer service won't answer the phone"
Cons: "Customer service could answer the phone"

Pros: "Perfect"

Pros: "Crew was amazing .. had two seats for myself"
Cons: "Food and entertainment"

Cons: "Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping"

Pros: "Service was friendly"
Cons: "Such a small plane"

Cons: "No potable water on board meant no tea or coffee."

Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Cons: "Upon landing, we made it through customs. Each step of the way when our tickets were scanned, we we told our flight had already departed... Even though we had a 4 hour layover. Even the boards showed the 8:55 pmflight had already departed.... At 5pm. Finally made it to customer service and they gave us the gate number and confirmed the flight didn't leave until 8:55. Then the flight got delayed 20 minutes. No problem, but after boarding we sat in the cramped and poorly cushioned seats for 45 minutes before takeoff because the plane needed servicing. Air jets would not turn off and my husband, who had a window seat, was freezing due to cold air constantly blowing around his feet. When we got off the plane he could barely feel his feet."

Pros: "Flight was delayed 1.7 hours."

Cons: "Bathrooms got very messy."

Pros: "Liked the entertainment system and the fact that none of my luggage was lost on this trip. (Air Canada is a real pain to deal with on lost luggage.) Vegetarian meal was not gourmet, but good."
Cons: "Arrived late so next flight had to be rebooked. They did give us a food ticket though. I would give it an overall good rating (instead of okay) if it had not arrived late."

Pros: "We had experienced two schedule changes during the last trip. First, our first outbound leg was canceled , and second, our first inbound flight was late. CA customer service was helpful in both cases. We were given alternatives and accommodations . It's upsetting to know we had to make unfortunate changes before/during our trip, it's comforting to know that CA is there to help."
Cons: "Last minute schedule change"

Cons: "Everything was sub-par, the food, entertainment, the crew responsiveness, I asked for two drinks and was told that I could only get one at a time... really? The crew was multilingual, which was great, but also very annoying to have to listen to announcements in 5 different languages. They could use media with standardized messaging and a choice of an appropriate language, but these would make too much sense I guess. This was the tightest coach I've ever flown in, the seat ergonomics was horrible."

Pros: "Modern planes, very comfy (Vancouver to Beijing), nice entertainment options, good food"
Cons: "super cranky flight attendants who looked and talked to us like we are idiots. Not just my feelings; the rest of my travel group of 7 agrees...."

Pros: "I was very pleased with the baggage claim team in Ottawa who took extra steps to ensure that a piece of my carry-on luggage that I forgot on the flight was returned to me safely and packaged with more care than I did for myself!"

Pros: "Quick services"
Cons: "Entertainer system overload twice - without move the key"

Cons: "I can't take the flight and I can't get my money back. It is horrible"

Pros: "Very nice flight"

Pros: "Treated well and basically enjoyable flight, which is saying something on an eleven hour flight."
Cons: "On the return flight we arrived an hour late, and though we were told that they were holding our connecting flight, it left on time, five minutes before we got to the gate."

Cons: "We were missing some of our luggage and now 7 days later are no closer to getting it than we were .We haven't gotten much help or satisfaction."

Cons: "Overall everything was great, but they lost our luggage going to our destination and coming back."

Pros: "Crew was fine, food was fine, entertainment was fine."
Cons: "The flight was delayed by an hour, which prompted the agent in Beijing to change my connection in Vancouver to 7 hours later!!! However, when I arrived in Vancouver, I made it to the gate of my original connection hoping to get on anyway, but because the agent in Beijing changed my connection before I left, my original connection was full and I was stuck in Vancouver airport for 5-6 hours. Complete waste of my time and completely unnecessary."

Pros: "crew was friendly. thankfully the flight was not full, so most people (not me) were able to stretch out on multiple seats in the rear. Food was typical; keeps you alive but that is the best we can say."
Cons: "entertainment system offered very limited variety. I think the movies were picked by a 12 year old."

Pros: "Nothing"
Cons: "See above"

Pros: "The boarding process onto the plane in Barcelona was excellent. I also find the Air Canada crews to be very professional and the food was good."
Cons: "The seats are very tight and the overhead bins are only large enough to hold one roll-on bag. Also you have to download an app in order to have any entertainment."

Cons: "We never got on this flight because we were delayed due to an emergency landing. Couldn't get anyone to help us get home sooner than 24 after when we were originally scheduled to be home in Nashville."

Pros: "Air Canada's seats are more comfortable. I didn't have that stiff and unbearable pain and numbness I experienced with other planes over the last 20 years."

Cons: "There was a yappy dog on the flight which the owner kept outside of the kennel for much of the flight. This is a serious security and health safety breach. One of the flight attendants said "I have a dog so I understand" and let he continue to kee the dog outside the kennel. Flight from hell."

Cons: "We left late in a plane with little air, got to Nashville and had to sit for an hour on the runway in a hot plane due to hate not ready. Clearly not staffed properly as there were multiple open gates in plain sight."

Cons: "Flight was delayed for 45 mins. The Toronto Airport Terminal B was hellascious. No AC. Then we had to turn around after we were half way to Nashville and change planes. Not a good way to end a great trip back from Europe."

Pros: "I was barred from traveling, because Air Canada did not specify that an in-transit visa was necessary for South Africans traveling through their country to the US (where I am a graduate student at the University of Chicago). This blatant discrimination nearly caused me to be arrested and deported from China. It is also utterly unacceptable that Air Canada at no point tried to arrange an alternative flight and told to "just get another direct flight" as if buying plane tickets is in fact like taking the bus."
Cons: "I was barred from traveling, because Air Canada did not specify that an in-transit visa was necessary for South Africans traveling through their country to the US (where I am a graduate student at the University of Chicago). This blatant discrimination nearly caused me to be arrested and deported from China. It is also utterly unacceptable that Air Canada at no point tried to arrange an alternative flight and told to "just get another direct flight" as if buying plane tickets is in fact like taking the bus."

Cons: "The flight to Frankfurt was an hour late, so my bags didn't make the next flight to Warsaw"

Cons: "Terrible attitude to a customer (not me). I asked for a US custom form and it took them an hour and two people to do that."

Cons: "I can't fly in Canada with my US visa... so I am rejected. I think I should get more advises on about that from Kayak. I feel weird for Kayak choose my flight from Vancouver to Toronto and then to Raleigh. But I feel it would be ok if the ticket is financial. But, I was rejected by Air Canada because of that...And I need to pay more than 7000 RMB for another flight( there is $250 change flight fee). I feel terrible honestly! Time and money are what important for me and at last I've got neither of them."

Cons: "Terrible Air Canada ground service in Beijing Airport. Very slow service cause I missed the fly. Very bad attitude when I asked to change fly time."

Pros: "the flight attendant was nice at least on this flight"
Cons: "the flight was delayed for an hour in a terminal where 4 other flights were scheduled to take off at the same time. the flight was delayed for an hour, and then I sat in the plane for another hour. The staff in the airport were super rude and didn't seem like they cared at all. There was nothing express about this flight."

Pros: "People were nice wHen airline made them available to us. But business lounge, special services, and other services were not available in Toronto when we wanted them."
Cons: "Connecting flight was repeatedly delayed. Then finally cancelled because no crew was provided by the airline. Since this was only announced so late - after midnight - hotel rooms were no longer available we had to try to sleep on the floor in the departure hall. Maybe ok for 20 year old travelers. Not for 75 year olds like me who paid business class fare so as to hopefully avoid some of the rigors of travel. I managed to catch up on some sleep the next day in the business lounge while eating for my rescheduled connection. Still it has taken an additional period to physically recover from this experience."

Cons: "Cannot watch movies in over 10 hours flight, rude service."

Pros: "professional crew members' services...."
Cons: "The food has room to improve...."

Pros: "Some good movies"
Cons: "Ran out of both dinner and breakfast options, for whatever was left."

Pros: "on time boarding & arrivial"

Pros: "Friendly crew very helpful. Not as loud as the last flight."
Cons: "So many people crammed into a small space. Needed more leg room and shoulder room."

Pros: "I liked the newer plane and cloth seats with mild colors. The chargers were a nice accessory but sacrificed leg movability which leads us to the negatives --->"
Cons: "Wow, I know that business means remaining competitive and as such any and all cost cutting measures are taken along with profit increase measures but............... Wow, talk about being crammed in like a sardine. I'm a male of average height and usually this is a blessing because it feels as though all vehicles, amusement rides and doorways are custom made just for me with the exception of Air Canada planes. I have never in my 300+ number of flights ever felt so confined in any seat. The distance from my knee to the seat in front of me was a claustrophobic finger length at best. Getting up to use the restroom required the other passengers to get up, and I had to stand and walk across their seats to get in/out. Luckily the lady next to me was nice enough and the flight was pleasant overall, but I will certainly think twice before booking another Air Canada flight!!!"

Pros: "Air Canada does it all well. There is a strong sense that every piece o the process has been checked and double checked. Good value for money. Great selection of entertainment."
Cons: "In economy, the seats are small. Sigh. And the breakfast sausage was white. But otherwise, all good."

Pros: "Entertainment"
Cons: "Small seats, no legroom, mediocre food"

Pros: "Overall, it was a nice flight. The domestic and express flights had no food on offer (for free)..."
Cons: "Beyond the absurd 12 hour layover in Vancouver, upon my arrival in Atlanta, my luggage was lost. I'm still waiting on a call saying it was located."

Pros: "The meal provision and drink service was very speedy, seats were relatively comfortable. No on-board video was available only wifi service through personal devices."
Cons: "We had a delay for 1 hour 20 minutes after boarding with no air conditioning. My other Air Canada flights also had no air conditioning while awaiting takeoff, and it was EXTREMELY uncomfortable. The crew tried to make it better by bringing cold water around as we waited but it was unbearably hot for a solid 30 minutes."

Pros: "Very good food. Great range of entertainment -- much better than United, which last year gave no selection for the long rides between Beijing and Chicago"
Cons: "Boarding process. We had four flights on Air Canada, and were put in the last boarding group on every one of them, which makes it hard to get overhead space. It seems statistically impossible for them to assign the worst boarding group to the same people every time, but they did it."

Pros: "Two bags plus a carry-on."

Pros: "My bag was lost. I waisted 1 hour after the flight trying to find it. By the time I realized I won't be able to find it lost baggage counter was closed and air Canada didn't answer the phone. When I called air canada next morning it took half a day for the bag to belocated. None called me as they say they would upon locating the suite case. Then it took another 8 hours for the suitecase to be delivered to my house."
Cons: "I didn't like that none notify me when my suitecase was located. Then none fade any time estimate on when It was going to be delivered."

Pros: "short time, smooth flight"

Pros: "On time"
Cons: "Nothing"

Cons: "The plane was almost unbearably hot prior to departure. We had to wait in the plane for ~25min due to an issue with the plane, and everyone was fanning themselves down. I actually was worried about the health of some of the older passengers on the plane. Bad experience overall."

Pros: "I liked that the captain communicated with the passengers about delays and the reasons for the delays over the intercom."
Cons: "I feel that I was treated by the employees at the boarding desk and by the customer service attendants as if I were garbage!!!! I was attempting to purchase an upgrade in my seating to avoid very uncomfortable swelling on my right ankle and other personal reasons. As I inquired with the man at the boarding gate about purchasing the upgrade I was told that there were none available. So I pulled out my tablet with the united airlines app and showed him the image of the empty business class seat that I would like to purchase on the seating map available in the app. He told me that he had no option on his computer screen to sell me the seat. I asked him where could I go or who could I ask to get the seat. This back and forth continued for some time where he kept saying he could not sell me the seat but I would then say, “I understand that, but do you know who can or where I can go to find someone who knows where I can buy an upgrade?” The attendant got VERY VERY upset that I was even ASKING. As if I were asking for some OUTRAGEOUS request!! I asked to speak with the manager several times. He continued by ignoring me and just saying NO! Finally he pointed to some lady beside him. I don't know if she was the manager or not, but she was on the phone and barely gave ten seconds of a glance to the situation. He asked me"Are you gonna go or not?" I could tell that he cared absolutely nothing about me or my request and was extremely dismissive in asking me this. Finally, he dismissively told me to ask the flight attendant. I could tell that this young man would be of no further help AT ALL, so I gave my ticket, went on board and thought to just try and ask a flight attendant. Right before I went to give my ticket to the man who was taking tickets, I heard the boarding gate man walk away mumbling how ANNOYING I was in Chinese. I know this because I SPEAK Chinese. This is HIGHLY UNPROFESSIONAL!! I continued to go on board hoping the flight attendants might actually have some information. When I asked, who I thought was the flight attendant, about purchasing a seat, it turns out that she was the customer service agent on the flight, she gave no effort to even try to hear what I was communicating to her. I know about communication and as a public speaking instructor, I know how to listen and to speak. She continued to raise her voice and talk over me, although I remained very calm and tried talking to her logically. I tried to communicate to her that I was attempting to purchase one of the empty business class seats that I had seen were empty. I checked the seating of the flight from the united airlines app before I had even boarded the plane. The lady continued to be very rude and uncaring. She talked over me, did not listen, her responses did not make sense, she very loudly kept asking me " CAN YOU UNDERSTAND THAT??" as if I was a child or as if I was confrontational when I absolutely was not. I noticed I had been trying to communicate for a while.wordlimit"

Pros: "Staff was friendly"
Cons: "Flight was delayed 100mins and lots of turbulence in flight"

Cons: "United should explain why they wanted to create the Basic Economy Category. What is the benefit for the airlines? I feel that they just took the lowest price they always offered and took away the flexibility we had."

Pros: "On time flight so can't complain about that. Flight attendant was funny, helpful and all around terrific"
Cons: "Tiny cabin and seats. Aisle barely wide enough to walk through. Had to crouch down (I'm 6'4"), and barely fit into my seat (I'm not overweight. Cabin was frigid as well."

Cons: "Flight was late Food on trip was barely average"

Cons: "Stewardesses were over worked and their arritude showed showed it. I didn't blame them ."

Pros: "The new planes have more leg room for comfort! Easy on and off the flight"
Cons: "Entertainment at a price. Should include a movie or two for free"

Pros: "Friendly staff"
Cons: "Multiple delays, rerouted 2 times, multiple seat changes"

Pros: "Nothing"
Cons: "Everything Worst airline ever I will never fly with them again We chose them because they are the only ones that fly straight to my destination. However, I would rather have a layover than fly with united again! I will be flying with Southwest from now on. Thank you"

Pros: "No delay at all"

Pros: "Good food"
Cons: "Leg room in economy was bad for a international flight"

Pros: "The crew on the plane was great."
Cons: "I HATED that our flight was delayed. Not even delayed once or twice, but a total of 6 times?! thats just ridiculous. Sitting in the airport for over 6 hours should NEVER be tolerated."

Pros: "Friendly service"
Cons: "The 737-700r seating is really close when you have 3 big guys in the same row"

Pros: "Friendly staff"
Cons: "Uncomfortable seats"

Pros: "Flight attendant. The actual flight"
Cons: "The Gate agent was rude and fresh. At least 10 passengers told me they did not hear the boarding announcements until the final boarding was called. When I said to my friend as she was running toward the gate that we didn't hear the announcements. The gate agent told me I was the only one because all the other passengers did. I told him that wasn't true. He would not look at me and repeated to go down the jet way or I would miss the flight. Meanwhile more passengers were running for the gate. The message board message displayed "preboarding". I was sitting in the gate area for 40 minutes."

Pros: "Nothing"
Cons: "We had confirmed reservations to go visit my daughter and son in law in Nashville. We had purchased tickets to see a concert in Nashville. We missed the concert and a full day of planned activities. We were bumped off the flight although we had confirmed reservations. So we decided to drive and incurred hotel charges. We will be driving back home and will incur hotel charges on the way home. We had to pay for gas and wear and tear on our car. This has been an awful experience."

Pros: "Everyone was extremely nice! Made me want to fly again. Very quick flight! Crew was great. Very enjoyable people."
Cons: "I don't have any complaints."

Cons: "Too cold on board"

Pros: "Honestly I just tried to sleep."
Cons: "What got me was the 2ND flight where a very large lady who pulled out three different seat belt extenders out of her purse was sat next to me. I could serious feel her sweat on my leg the whole ride. If a seat belt extender is need then she should have had to buy two seats."

Pros: "Very good!"

Pros: "Nothing is good about united."
Cons: "Had to fly into Memphis instead of Nashville in order to make my event. United didn't even help me do it, I figured it out myself . Asked for a refund and they gave me $3. Had to drive 4 hours and rent a car for $75 just to make my event on time that I had planned months ago. United is a terrible airline and I will never fly with them again."

Pros: "It was a smaller plane. But it went smooth. The flight was great and we were delayed but arrived like 15 minutes after our original time."
Cons: "Nothing really, security lines were long but that wasn't a shocker."

Pros: "Flight delayed, had to check carry on Bag and didn't receive it for over 30 mins after flight"

Pros: "Nothing."
Cons: "People took my seat, family in front of me had tv blaring the entire time and flight attendants did nothing, child next to me threw up on me since there were NO bags in the seats. Took 45 minutes to get luggage. Never again!! And no free wifi?? $7.99 is ridiculous when most other airlines give it for free."

Pros: "The crew was sympathetic and kind."
Cons: "The flight was repeatedly delayed for nearly 3 hours."

Pros: "The Flight Attendant who was in the back of the place was awesome and very caring."
Cons: "Someone was sitting in my seats and instead of making him move they made us move and tried splitting up my wife and 6 month old child about 4 rows apart. The air started blowing very hot air about halfway through the flight. Everyone was sweating and it was better to just turn the air off completely then keep it on. They tried taking care of it which helped for 5 minutes and then it started blowing hot again. Also the WiFi would kick you off after about 30 seconds and then make you go through a login that takes like 60 seconds. Needless to say... this was the first time I haven't flown Southwest in years... and with the kind of experience it's no wonder why it won't happen again any time soon."

Pros: "Fantastic crew"
Cons: "Seat not comfortable"

Pros: "Nothing"
Cons: "And then when I was flying home I had to change my flight plan because my flight got so delayed that I was going to miss my connector.."

Pros: "Everyone was nice and helpful"
Cons: "Every flight was late. I flew from Nashville to lax and both of my flights were late there and back"

Cons: "Flight was cancelled and accommodations for this inconvience were horrible."

Pros: "Plenty of leg room."
Cons: "Loud guy sitting behind us was all."

Pros: "They eventually refunded me"
Cons: "The flight was delayed 4 times over 4 hours, then we boarded the plane. They then got us off the plane. We waited two hours and then canceled the flight. The gate agents were rude and not helpful when we got in line to figure out how wee would all get to ORD. It was the most dissappointing travel experience I have had in a very long time."

Cons: "Had to sit at the gate for a very long time and it was extremely hot on the plane. Also had to use the restroom very badly while we were sitting at the gate and the crew told me I couldn't."

Pros: "Flight departed An hour late but caught up time on route. service was cold, rude and lazy. Many passenger brought food trash tray to the station by themselves. Bathroom was gross. Food was salty and I requested water and I was ignored. I finally raised my voice and start asking their names because I would write a complain. Tha started all hassle for me. Long story short, I was demanded to identify if I held Chinese or US passport... I have written a letter to United CEO. I got reply that I would get a reply in 24-48 hours. I'm waiting. My second leg was two hours delay from Chicago to Boston."
Cons: "those FA should be fired, especially the one who demanded to identify my nationality."

Cons: "The crew members were not very happy and were snappy in their replies. The seating is ridiculously small, you cannot access the carry one baggage under the seat if the person in front of you puts their seat back. The food was better this time than the flight to Beijing, still not great. I also need to add that the original flight from Chicago to Beijing had a 7 hour delay which was ridiculous, especially when traveling so far. No food vouchers were offered and passengers were kept in the dark for long periods of time. The return flight was also slightly delayed. This is not a good reputation for an airlines to have. United will not be my first choice of airlines in the future."

Pros: "quick flight and good landing"
Cons: "Do flights ever come on time??"

Pros: "The free movies on the united app were awesome"

Cons: "I need my suitcase asap. There are lots of important stuff inside."

Pros: "nothing"
Cons: "they charged me twice for the same ticket and never refunded me my money"

Pros: "See above"
Cons: "See above. Stewartists were rude both ways."

Pros: "Nice people. Glad the plane was repaired rather than flight cancelled."
Cons: "No airconditioning on ground. Long wait in hot Chicago. Plane returned to terminal because of faulty screen. Deplaned. Two hour wait for repair."

Pros: "Follow up email alerts from Kayak appreciated. Flight on time"

Pros: "Nice crew and boarding staff. The plane was repaired rather than the flight being cancelled."
Cons: "No airconditioning on the ground so the extra time on the tarmac was very uncomfortable. While taxiing, a screen went blank, so the plane returned to the terminal, deplaned, and there was a two hour delay for the repair."

Pros: "Flight attendants were okay and we made up an hour on the way which did not make up for the 5 hour delay in Beijing."
Cons: "United did not come close to matching the Air China flight service and entertainment from SFO to Beijing. Was told we would get a voucher for the hotel but only got $10 voucher each for lunch which did not cover lunch. Had to stand in a line for an hour to check in even though we did not have luggage. All in all, a very frustrating experience."

Pros: "Boarding was smooth ans efficient. Crew was attentive and nice."
Cons: "I paid for 2hrs of wifi, yet was unable to access it as the service was "temporarily unavailable" for the remainder of the flight."

Pros: "The process was good"
Cons: "Wish there were more morning flights"

Pros: "Very funny and skilled captain. Comfortable seats with lots of leg room"
Cons: "Crabby flight attendant"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Beijing to Nashville

Airlines flying from Beijing to Nashville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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