Daily cleaning, installation of cabin HEPA filters on flights from Beijing to Philadelphia
|April||Best time to beat the crowds with an average 29% drop in price.|
|February||Most popular time to fly with an average 26% increase in price.|
Average price round-trip
|$895||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Crew was very good. Food was OK."
Cons: "Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated."
Pros: "Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,"
Cons: "Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA."
Cons: "Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor"
Pros: "All good"
Pros: "The food was really good! I don’t expect much from airlines but I feel like I got a real meal on board (two of them!)"
Cons: "We were delayed taking off and there were three screaming babies, but there’s only so much they can do about that."
Pros: "The crew was attentive"
Cons: "We sat on the runway for an hour."
Pros: "The new Airbus was a very cool aircraft."
Cons: "Boarding process is really disorganized."
Pros: "The economy seat was surprisingly comfortable"
Pros: "Seat was OK"
Pros: "The wheel chair service at Munich airport was excellent. She received us at the door, helped us find a connection after we lost our flight and communicating every step and giving us First Class service on coach. Thank you!"
Cons: "The brownies for dessert were terrible. Maybe fruit next time?"
Pros: "Food and crew were terrific."
Cons: "Security at Frankfurt is particularly laborious"
Pros: "The crew was polite and did their best"
Cons: "Connection time was way too tight, Plane was overcrowded, food was abysmal, bathrooms filthy, seats are designed to be as uncomfortable as possible, missing and broken parts, tiny pitch, not usable for work, no place for personal device, freezing cold cabin. Worst transatlantic coach experience I’ve had in years, including budget airlines."
Pros: "On time with excellent care by staff"
Cons: "Long walk on the airport for connecting flight"
Pros: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"
Cons: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."
Pros: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Cons: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."
Pros: "FRA to PHL excellent"
Cons: "I was rebooked into FRA from BSL without notification."
Cons: "Very bad food"
Pros: "Excellent service and food"
Cons: "Flight was 2 hours late in departing from Frankfurt."
Pros: "Crew. Meal good too."
Cons: "Bus rides to aircraft at Frankfurt"
Pros: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
Cons: "How long it takes you to get to Germany! But they have no control over that."
Pros: "Crew was good and caring."
Cons: "Seats were very uncomfortable and narrow compare to other airlines plane. There was no in flight entertainment available and that was ridiculous."
Cons: "Leg space"
Pros: "Flew Lufthansa- Started On-time, landed ahead of time, service was wonderful, ride was good overall. Crew was excellent!"
Cons: "No complaints."
Pros: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Cons: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"
Pros: "Crew is very professional"
Cons: "Seats are incredibly small, flights are overcrowded and rarely on time."
Pros: "No delay and the landing is smooth"
Pros: "Nothing so far"
Cons: "incoming flight was delayed by 1 hour, ensuring that we missed our connecting flight from FRA to BOS. Lufthansa staff could have already booked me on a next flight instead of having me go to a service desk and NOT being able to get me on a flight - I had to make my own arrangements while calling the Lufthansa help line.... Not a big fan of the airline and will try to avoid as much as I can."
Pros: "Very organized"
Cons: "They misplaced my oversized luggage even after I paid the overpriced $100 fee (87 euro cash only) for a 2nd checked bag. It was not defined by weight or size, but a straight fee of $100 for any kind of extra bag"
Pros: "Smooth flight. No delay, no unpleasant surprise."
Cons: "for 3 years, 90% of my flights from Beijing were delayed or cancelled. Beijing International Airport is the worst airport ever. About my flight from Beijing to Munich this time, we were stranded on the runway INSIDE the plane for 5 hours w/o food and water for the first 4 hours!"
Cons: "Food could be higher quality."
Pros: "First time for flying Lufthansa and I rate it higher than Emirates which was my favorite until now. Reasons? Number one, the crew. On top of every detail for a comfortable flight. Ten hours and I didn't sleep at all( never can sleep sitting up) and I think they came by with extra water and juices at least six times. Two hot meals of delicious food, superb snacks available near the galley, and comfortable seats with better than average legroom."
Cons: "Can't think of anything except the length of the flight which can't be helped."
Pros: "Good all around German quality"
Pros: "The very gracious crew kept coming by with drinks and snacks, as well as lunch and dinner (in coach).The entertainment system is top notch, with a few dozen movies, lots of TV shows and more, with screens for each seat. The only complaint is that there's not much space between seats, so that when the person in front of you leans back, things can get tight. On the plus side, the bathrooms are downstairs (down a short staircase) and there's plenty of waiting room, so you don't get the usual congestion. Overall, a wonderful experience for an intercontinental flight."
Pros: "The crew was fantastic. The plane was clean/as to be expected. Overall, the flight was comfortable (again, as to be expected)."
Cons: "Boarding was slow and unorganized. "Dinner" meal could have been served earlier and it could have been more filling (we were so hungry!) There could have been more opportunities to get water. They ran out of water bottles."
Cons: "I asked for my shopping from my magazine several times. Food is beyond bad.....it is absolutely horrible."
Pros: "Same as above"
Cons: "Same as above"
Pros: "entertainment and food was good"
Cons: "My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city."
Pros: "Plane was quite new with fairly comfortable seats. Great individual screens and entertainment. Food was good. Staff was very friendly. I would fly with Lufthansa again."
Cons: "We might try for the direct flight next time (if it is available). Connecting in the Munich hub added a lot of time and some back and forth flying. I wish our Lufthansa flight back was also with lufthansa rather than United. United SUCKS in comparison. United needs to improve their game and their planes and their service."
Pros: "Reliable service"
Cons: "Second baggage charges"
Cons: "After the first flight delay, Lufthansa changed my flight without my consent to where I needed a visa!! So the police stopped me and charged $ braking the law!!! they held me in custody then 2 police escorted me to the airplane as if I was a criminal"
Pros: "On-time flights. Nice crew."
Cons: "Disorganized boarding process."
Pros: "I liked everything about the flight. The flight crew was nice. They were considerate and cheerful."
Pros: "Entertainet options were very good and very diverse."
Cons: "For an international flight the plane was quite tight in terms if leg room and aisle space."
Cons: "Kept getting delayed"
Pros: "The crew was great However my neighboring seat mate tray was stuck. They compensated both of us however those should be check in first class."
Pros: "Attendants were wonderful!"
Cons: "Baggage claim time - but that's a Philly issue."
Cons: "Overall good thanks"
Cons: "Delayed on tarmac 20mins in Chicago, then delayed getting to the get in Philly, bags took 40 mins to get to carousel"
Pros: "I typically have a way better experience with United than I do with the cheaper airlines (such as Frontier & Spirit.) I like that I can check a bag for free when I book with my mileage credit card and that I can carry on a bag without hidden fees."
Cons: "Worst crew, bad food, small personal space. Cheapskate company."
Pros: "Food was great."
Cons: "The WiFi was horrible. The provided movies to watch would constantly buffer."
Cons: "Tight seats, seat belt uncomfortable"
Pros: "Nice crew"
Cons: "Hot, crowded. Wifi horrible"
Cons: "Delayed departure and several gate changes"
Pros: "The crew were friendly and courteous. And the food was delicious."
Cons: "My legs hurt during the flght and I couldn't get pills for air sickness, plus a half-an-hour delay. Also, my screen didn't work properly, which needs repair."
Pros: "Friendly flight attendants"
Cons: "Terrible food. Cramped, uncomfortable seats. No in-flight entertainment, app did not work."
Pros: "There was a delay due to thunderstorms and the female pilot handled it extremely well"
Pros: "Crew was proficient."
Cons: "Seating was compact, reminded me of the buses that run from Mexico to the US. "Let's see how many we can fit in there?" Rubbing elbows the entire time."
Pros: "No delay at all"
Cons: "i sat in front of the exit row which was feeezing. My boyfriend and I needed extra blankets because it is a red eye and sleeping is important but they would not give them to us. We were pretty much shivering the entire way home and could not sleep."
Pros: "The crew was ok for the type of company they are."
Cons: "The plane was absolutely horrendous. Really uncomfortable. No TV, no outlet to plug in my own device. And garbage wifi."
Cons: "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."
Pros: "Staff was very kind and genuine"
Cons: "the plane was absolutely freezing cold!"
Cons: "4 hour delay, no power in basic economy only power if you upgraded to economy comfort."
Pros: "Very good!"
Cons: "Paying for baggage"
Cons: "Internet was down the whole time"
Pros: "Still stuck here"
Cons: "I hated not having access to movies on my personal device."
Pros: "Flihht was cancelled night before. Rep said impossoble to get him home the same day. Looking online there were flights available, just more expensive and doesnt follow their policy. Very disapointed"
Pros: "very smooth and fast"
Cons: "some of the united employees were rude"
Cons: "What food? A little snack mix. And once again, needed to get in and out with a shoe horn."
Pros: "Everything went smoothly and as planned"
Pros: "Attendants were nice."
Cons: "No entertainment screens & last seat didn't recline."
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Pros: "The crew members were very friendly"
Cons: "My seat was a tad bit uncomfortable."
Cons: "There was a sick passenger on board. The crew spent 40 minutes trying to convince him to get off the plane. He refused and after 40 minutes, they left him on and we finally left the gate."
Cons: "United was boarding at least TWO flights out of the same gate, at the SAME time. My luggage was delayed and the United agents in philly told me it would be in at 7 pm... It was in at 7 pm two days later. They sent it to Knoxville for some reason? Will not fly United again."
Cons: "No hot food"
Pros: "Professional airline. Comfortable seating. On time. Most impressive airline I've flown with in a very long time."
Cons: "The Flight was late taking off with no explanation. We were on the plane for an hour prior to takeoff with no AC. The cabin was extremely uncomfortable."
Cons: "Tight aisle"
Pros: "On time"
Pros: "Great comfort. Great crew service"
Cons: "The plane was supposed to have WIFI but it didn't."
Pros: "Our flight was two hours late. We received no water on our flight. We had to wait in the cold/outside to get our carry on bags. Flight attendant was not in the mood, and looked like she was taking it out on the passengers."
Pros: "Courteous crew. On time flight( in fact, we arrived in Philadelphia early) love that. Clean plane. Looked new."
Cons: "No drink, no entertainment."
Pros: "The crew."
Cons: "We were delayed at the gate then delayed again on the plane brocade they couldn't find someone to fill the fuel tank. Once that was complete, we had to wait quite some time before the slip came to the plane to be signed off on. The last issue was that they couldn't get the aircraft pushed out of the gate. The only positive was that my bags arrived this time."
Pros: "Non-existent! !! Canceled AFTER the first leg if the flight....leaving us stranded."
Airlines flying from Beijing to Philadelphia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Beijing to Philadelphia
Masks required on board, masks provided on flights from Beijing to Philadelphia
Social distancing seating
Middle seats unavailable to book on flights from Beijing to Philadelphia
Testing for antibodies, testing for symptoms for flights from Beijing to Philadelphia
Waiving of change fees. Search flexible flights from Beijing to Philadelphia