Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well.
The seats actually had individual screens, which was a very nice surprise. There’s a decent movie collection. alao the flight attendants were very nice and friendly.
The tv show selection is quite poor. Also, like the previous flight, my husband and I weren’t seated together (not even in the same row) and when I tried to change it online, the entire flight showed as booked. However once on board there were clearly a number of empty seats.
New plane, great crew on board.
seats were hard especially for a 13 1/2 hour flight.
The flight was late due to maintenance and caused us to miss our connecting flight to Chicago. American Airlines customer assistance at the airport was absolutely terrible. They were rude and inconsiderate as they kept suggesting to fly standby. We shouldn't have to fly standby when it wasn't our fault why were late. They told us our bags would be ok going to Chicago and they we would make the flight, but we did not. I do not know why didn't wait for us considering there were 8 others that also missed the connecting flight. We had to fly to Denver and stay overnight with no luggage and catch a 7:00am flight to Chicago. The last surprise I received was my damaged bag when I got back to Chicago. Thank you for making this trip memorable in a terrible way. I will never book or recommend Kayak or use American Airlines again.
We had a newer plane. I LOVED that the seatbelts had a little more room, and also that each seat had it down screen. I really enjoyed the new pre-flight video; it was entertaining and I appreciated that it allowed the crew to get ready, rather than demonstrate a seatbelt for us.
I am not sure how boarding groups work, but I will never understand why we don't board from the back of the plane to the front. People waiting and trying to load luggage or climb over others makes the pre-flight more stressful than it needs to be. (This is obviously not specific to you airline.)
It’s was the best flight in my life
Love the free movies and individual screen, and the new seats are more comfortable
That it wasn’t 1970, with full meals and more leg room
Delta is great
Food was not good plane was dirty
Terrible service. Flight delayed (two hours).
There was a name change needed for the flight..they weren’t able to support that at all resulting me cancelling the flight.
The crews were very kind and friendly.
Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas
New Orleans Louis Armstrong (MSY) United States
|Flights Arrive in||New Orleans Louis Armstrong|
|Flights Depart from||Belize City Philip S.W.Goldson|
|Airlines||American Airlines, Delta, United|
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