Find Deals on International Flights to New Orleans Louis Armstrong

I almost swore off Spirit a few years ago, after terrible customer service and unclean planes etc. This trip has made me reconsider. The crew was the best asset. They were entertaining, so pleasant, joking and engaging with customers all while being professional and efficient. Better service than the "premier" airlines that I have recently flown. We were more inclined to order drinks and food onboard because we were in good spirits and felt that we didn't need to wait until touchdown to allow vacation to begin. Thank you for a great experience (it was the same crew for both legs)

Bummer that the seats don't recline (but for short flights, not terribly bad) We had a layover on both legs of the trip, however were unaware that we would not be switching planes. We had to choose to run off the aircraft to grab a sandwich etc vs waiting 3 more hours to eat. When we decided there was enough time, we made no stops, walked off the plane and to the first food booth we saw, and we walked back to the gate and sat to eat our food. Only after watching someone else run onto the jet bridge, did I ask the gate attendant (who was 5 steps away from me) if we needed to board. She casually said "oh yea, we're going to close the gate in 2 minutes" !!! there was no overhead page/announcement/ or her asking if we were on that flight (when she had seen us de-plane and ask her directions, and could tell on her flight logs that some people were still to board). We were super lucky not to miss that flight and I wish we felt that she was working in our best interest. --This was the only lacking part of our flight. --maybe on boarding tickets, you could ** and state that both legs are on the same aircraft? So we could plan ahead? -- perhaps train gate attendants to page prior to gates closing if not all passengers are on board (like all other airlines do) Thank you for considering changes and feedback

The flight was not delayed, in fact it left early! Fast boarding.

The seats were uncomfortable. It was a clear day without many clouds, but somehow the pilots on both of my flights weren't able to hold the planes steady during the takeoffs, climbing to altitude, and approaches for landings. The planes were wobbling a lot---like they were no longer on smooth automatic pilot.

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

We were late taking off.

Very little. It left on time and arrived early.

American Airlines lost our checked luggage. What more is there to say? Besides the fact that there was nothing to eat that didn't require paying for, and the fact that the restroom was so small that I could not stand upright in it, and the drain in the sink did not work very well, and the seats were cramped, and my companion on the wheelchair was put on last, not first, so that his bags had to be stored far away from his seat.

I sat in seat 2A. Excellent food and service. Flight was smooth.

the staff was excellent and the flights smooth.

not enough seating space

Great fare.awesome staff.had to wait to load bags.but will fly again

The boarding process and flights were fine. Flights were on time and the process was seamless.

I really do not like paying for luggage. Checking bags should be included in the price of the flight.

The boarding process and on time service

Terrible landing and crew in first class wasn't proactive. Pain more attention to his jump seat colleague

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

It was very economical, and on time.

Refreshingly simple and new Airbusses that are roomy.

Unable to check in online. Still unable to check in for return flight. Unable to complete transaction for luggage on line. Unable to check in at kiosk at airport. Finally checked in with agent. When got to gate ticket didn't scan.

They boarded the flight early and not late. No delays in flight.

Friendly staff and nice roomy seats

NA

The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them

There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch

Quick boarding. Clean aircraft

Cost to check bag. My small bag cost $ 52.00 X 2. If customer buys a roundtrip ticket there should be a discount to check that bag on the return flight.

Promptness

Waiting for my bags

Free wifi!!! Comfortable seats. Pleasant flight attendants.

JetBlue was helpful in explaining the delay due to runway repairs g

I was informed of the delay by email but the gate workers didn't inform of the reason or speak of the delay for many hours

Literally nothing. Will not fly again.

Completely disorganized. Took 30 minutes to check a bag. Nickel and dimed at every turn. Flight crew was borderline annoying. Was not a relaxing flight whatsoever. JUST BAD.

I liked the fact that we got an older aircraft with the comfortable seats not the new crappy seats. Not even a free beveage and pretzels. Everything costs - how cheap can you get!

Not even a free beveage and pretzels. Everything costs - how cheap can you get! The new seats are hard and unadjustable with tiny tray tables. No wifi no movie no music - nothing. And pay for every bag -cheap!

The only bright side of this flight was safely landing in Boston.

Difficulties checking in online within the 24 hour window 5 hour delay with multiple incorrect time updates via text alerts, email and on jet blue website No entertainment on board - no TVs Wifi would not stay connected Wrong baggage claim info was given by crew members on board Flight was so late in arriving no taxi service was avail at Logan

Everything

Seats were too close together.

My flt. from Colorado was on time and enjoyable.