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As always the crew were super polite and friendly, sadly the weather & a minor mechanical issue reduced the quality of the flight, all’s well as it turned out. Still my favorite airline to fly with

They removed the cover off my checked bag and threw it away.

The flight was delayed out of BIL so many times that I was not able to make my connection. I was rebooked for the next day, losing a full day of my trip. I still have not been compensated as promised.

Easy check-in. Good customer service. Had to check carry-on due to lack of overhead space. Wish the airplane was configured with more overhead area so this doesn't usually happen.

I liked that the crew was friendly, we left and arrived at near scheduled times, plenty of on-board crew to handle the cabin service for the flight and I found the price of my airline ticket to be excellent!

Had no way to see what gate came in on or what gate connecting flight would take off.

Planes were on time. Pilot kept everyone updated. Crew was friendly and helpful

I have mobility problems and requested wheelchair assistance in Seattle and Anchorage and none was provided at all. Very disappointed. Only one gate agent in Seattle asked if I needed assistance boarding my flight in Seattle.... and only after three gate changes.... requiring even more extremely painful walking without assistance.

One of the best roundtrip flights I’ve ever been on. We needed assistance for my elderly mother and without fail, each and every Alaska team member was helpful, kind, and patient. Will fly Alaska again and again.

My travels went as smooth as they probably could have, I expected delays upon delays but to my surprise even with the small delays I had I was still able to make all my flights. Thanks -Josh

The cabin and bathroom experience was poor as the cabin and bathroom were dirty and showed signs of an older plane that had not been updated for Customer’s, comfort and health. There was gum on my seat when I arrived and dirt spots around the fan and light controls. The flight was almost entirely full, so there was no way I could be moved from my seat. Th bathroom had the peeling paint.

Great crew. Comfortable seating. Nice overhead bin space. My app didn't allow me to check in for my flight to BOS. When I called Support, they didn't fix it, but just told me to check in at the airport. Seat back entertainment was great. Could be better if the audio could connect to Bluetooth.

I'm 6' 2" and even in economy plenty of leg room

great! appreciated the last minute upgrade to Comfort+ exit row, as well

My seat was changed without my consent. It wasn’t a major deal but annoying.

The Airline Attendant found us in flight and moved us to seats in the front of economy due to the short time we would have to make our connecting flight. We really appreciated it.

DL486 could not get to the gate due to jet bridge malfunction. We moved gates. The connecting flight of LAX to MCO was not communicated with. Even though we were in the same terminal, DL482 left without about 10 of us, including a mother and her 3 children. I got to the gate at 7:34 am which is past the 7:20 am last call for a 7:35 am departure. Had they waited 5 minutes, all of us would have made it on board.

Delta has joint the nickel and diming airlines. The experience is getting worst by the day. 1,000,000 miles for a trip to Asia in Business Class where I got the same thing for just under 90,000 miles through an Asian airline. Where is Richard Anderson? Please come back!

Very bad multiple confusion and miscommunication which i ended up missing my flight.

Didn’t make the flight. My connecting flight was an hour late and I missed the flight. You rerouted me thru Atlanta and I arrived in Rome over 10 hour after my original Rome arrival time. You also left my luggage in Atlanta and it took you three day to get my bag to meI spent 4 days in the same cloths, I had packed my prescriptions in the lost bag and went 3 days withoutMy heart meds.

The flight was for my mom in wheelchair the staff in Newark wer not friendly took a long time to even get a wheelchair she almost missed her flight because they finally got a chair few minutes before boarding they had to rush her to the gate. They took her carryon and checked it as a bag told her don’t worry free of charge but they charge the credit card anyway. She also told me the seats are not comfortable at all as if they were broken she could feel the bars in the seat SFO staff was much better overall she had the worst experience

First class flight crew was barely available. They came through 3 times while we were on the plane for nearly 4 hours.

The food was horrible. There was no. Wifi, and it was just terrible from bangkok to d. C

My flight got cancelled. Couldn’t get my luggage. It arrived at my destination ahead of me. I didn’t get my preordered meal. Had to spend the night in the airport.

United did nit provide any updated on flight crew not bein available until boarding time started. It was bad. Itws alate night flight and there no proactive communication and iha d an important meeting that i missed due to thus

Delayed too much. 1.5 hrs in the airport and another 1 hr in the runway. Got too late in the night. There was no proper food available.

Job well done, being treated for good and helping a lot . thanks you so much till will meet against.

Even though the incoming flight was delayed by 20 minutes they managed to get us to SFO 15 minutes early.

Boarding, time to take off, in flight offerings, and staff were all great. I recommend using UA for this short flight.

No complaints other than luggage carousel was incorrectly guiding passengers to the wrong carousel on the screen.