Find cheap flights from Boise to Maryland

Pros: "Crew were very nice and accommodating."

Pros: "Movies on the plane."

Pros: "Efficiency, communication, flight attendants, seats, space, food options, pilot communication and flight skills. Clean, modern, spacious airline. Fantastic customer service before, during, after the flight. Exceptionally efficient and friendly flight attendants. It’s the Lufthansa of domestic airlines."
Cons: "That the flight was delayed by two hours but it was due to weather and air traffic controllers."

Pros: "Nice flight attendants...quick service for beverage."
Cons: "Plane was loud and small"

Pros: "This was my first time flying. Everything was easy to follow, and everyone was so nice. Great first experience."
Cons: "We were on a very small plane, it was a little crammed but no big issues."

Cons: "Na"

Pros: "Great staff. Quick boarding. Appreciate them greatly."
Cons: "Nothing it was a wonderful experience. Maybe if the weather in DC had have been better"

Pros: "very nice,"

Pros: "The entire on line checking in process including self bag tag was easy and bag drop was efficient."
Cons: "Initially I had problem with on line checking in. So I called help as was suggested. But the agent was not helpful or resourceful in solving my problem. So I said goodbye and tried it again from beginning and it worked."

Cons: "our flight was cancelled the night before rebooked on a later flight which would cause us to miss our ferry and other connections they did rebook when I called, adding another connection, but only my husband was rebooked , not me so, I had to get a seat at the counter in Seattle to finish the trip everyone was very poliet"

Pros: "The people"
Cons: "The fact that my flight was cancelled and I was taken to a new airport... and had a 2 hour overlay I wasn't planning on."

Pros: "I was able to try a red wine from Walla Walla for free"

Cons: "The flight was cancelled so I had to be rerouted to Seattle and then Spokane which delayed my arrival home by more than 2 hours"

Pros: "Friendly and very respectful staff"
Cons: "Nothing to complain about"

Pros: "Ample legroom, quick boarding and baggage handling. Love the "print them yourself" luggage tags. Did not use entertainment but loved power outlet at seat. Even lucky enough to arrive early."
Cons: "No lemonade available"

Cons: "I expect Alaska Air has made a tidy sum from passengers who have to rebook when they depart the gate early."

Pros: "The staff is awesome, the ride is always so comfortable"
Cons: "Not flying more often"

Pros: "The crew was super friendly and absolutely polite! The check in was flawless! The plane was well maintained and clean, bathrooms in board were spotless as well. For a 5 hour flight there was a three time beverage service, which was great! The pilot and crew were informative."
Cons: "The chairs on the plane were not able to lean back which was a disappointment for a 5 hour flight. Also i would have expected to have in-seat entertainment for a middle-term distance flight. I know they offered tablets but for a fee, which is unacceptable."

Pros: "Crew was very professional. Flight was very smooth and pleasant."

Pros: "Small airplane"
Cons: "No food"

Pros: "The captain kept us fairly informed on the issue. The crew mare a great effort to accommodate passengers with a snack and updates on connecting flight issues."
Cons: "I had to sit on a plane on the ground longer than my flight was supposed to take."

Pros: "Airplane was very quiet for a prop plane."
Cons: "Nothing really."

Pros: "Great service , great crew members treat you with so much respect and help you the best they can. They need to train the staff from America Airlines."

Pros: "Very fast and friendly service. Easy flight with no issues at all."

Pros: "The food, the service, the ability to charge my phone"
Cons: "Nothing"

Cons: "Still haven't received email from Alaska with voucher for bag that was damaged on the DCA-PDX leg. Alaska PDX supervisor stated it would arrive within 24 hours, which was on 8/12/16."

Pros: "Everything was great!"

Pros: "It is a very nice touch to be offered a complimentary beer. What a treat."
Cons: "The bathroom was not nice. No sink to wash hands seems unreasonable"

Pros: "Love Alaska and ANA. GREAT FLIGHTS."

Pros: "In spite of the late start, everyone made every effort to keep all comfortable."
Cons: "by the time the cabin attendants got to us the food choice was very limited. I haven't traveled by air for some time and the cramped quarters are a real eye opener even for a small person like me."

Pros: "The flight crew was super helpful and very friendly! They gave me extra soda water and always were attentive. The captain announced cool landmarks and was super friendly!"

Pros: "Staff Ann service"
Cons: "Old crappy seats. Plane not clean."

Pros: "Everything was excellent! We were family with grandparents, parents and two kids. Plane took off 20 minutes late but arrived on time ^^"
Cons: "NA"

Pros: "I liked how quickly I was able to board."
Cons: "I disliked the temperature on the plane because it was too cold. I also don't understand how TSA determines how one gets pre-boarding status. Families were split up. For example, a husband was separated from his wife & child. Is this done on a random basis?"

Pros: "Great service overall."
Cons: "No entertainment or wifi. Crew frequently forgets to bring beverages despite stating they will."

Pros: "Pleasant airline staff"
Cons: "You had to rent in flight entertainment and pay for most food (minus pretzels)"

Cons: "We had delays getting on as the line boarding the plane was backed up. Once on the plane we sat for an hour without pulling away and were told the paperwork was not completed correctly and then they said they had too much weight on plane and offered 7 people $400 vouchers to take a much later flight. When not many takers the pilot or copilot in a threatening voice said well if we don't get enough people to get off then 40 bags would be left behind and arrive a day later! So a few got off. We all ended up having to get off after an hour and wait for another plane as ours had a mechanical problem the entire time and they didn't tell us that to begin with. So instead of leaving Seattle at 1:55we left over 3 hours later and didn't arrive in DC at 10:00pm but arrived at 12:30 am! That forced us to have to pay for a cab to Virginia as my pregnant daughter couldn't leave her sleeping 3 yr old home alone to pick us up."

Cons: "They sent my bag to Santa Barbara."

Pros: "How can you like an airline that allows morbidly obese people to buy one seat?"
Cons: "I had to endure five hours sitting next to a 350+ pound man whose body took about a quarter of my space. There was no way to move with a fully packed plane so I sat twisted in the little remaining room. I paid for a full seat but all I got was a wrenched neck and back."

Pros: "plane needed repairs was put on a direct flight to Portland"

Pros: "Service was EXCELLENT - great attitiudes, quick, easy, kind, courteous - everything you would expect."
Cons: "I was unable to connect to gogo for wifi my entire trip up to Idaho, so I refused to purchase it coming back. I needed to catch up on work and it would have been an opportune time of sitting and getting things done and not taking time away from my family upon my return. It should not be offered if it is unavailable."

Cons: "Snacks should include a gluten free option."

Pros: "Perfect"
Cons: "Nothing. All good"

Pros: "This flight was booked for my mother she had a stroke and needs needs a wheelchair everything went fine she said everybody was nice to her and she was well taken care of so that makes me happy thank you Alaskan Airlines"

Pros: "The free meal vouchers for the inconvenience of delayed flights."
Cons: "The fact that the plane was delayed, re-routing to another airline was nice, but that flight also got delayed, then there were no other flights from Seattle to Kallispell until 7 hours later. The long layover was what I was trying to avoid in the first place."

Pros: "For us there quickly and mostly in comfort"
Cons: "Too hot all flight, the vents blew hit air"

Pros: "Everything"
Cons: "Customer service"

Pros: "Nice staff"
Cons: "Airplane maintenance made us leave late so we almost missed our international flight with Japan air. Thankful Japan air waiting for us and Japan air rushed us through security to get boarded as quickly as possible."

Pros: "Enjoyed staff"
Cons: "Didn't like the loud beeps"

Pros: "Quick boarding process and take off. Flight was slightly late but the staff expedited boarding and take off. Staff is friendly. Service was great. Beverage service was great. Baggage was quickly at baggage claim."
Cons: "Even though its a short flight better food options for First Class would be appreciated."

Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."

Pros: "Good crew, kind and hard working staff. It is so nice to have inflight messaging and that was a pleasant surprise that made the flight go quickly."
Cons: "I found the delta app to be less user friendly than the United one. I wish the in flight entertainment were in the Delta app versus downloading yet another app."

Pros: "On time boarding. Good entertainment options, friendly staff"

Pros: "Early boarding for Seniors"
Cons: "Limited food"

Pros: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Cons: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."

Cons: "There was no rhyme nor reason for who boarded first"

Pros: "Great crew"
Cons: "AC was not working properly and it was very hot and miserable trip"

Pros: "Arrived safely"
Cons: "Crew arrived late from Buffalo (?!?!) so our 7:59 flight didn’t start boarding until very close to that time. That delay, as Delta well knows, dominoed into LGA’s ATC issues and resulted in an arrival at DCA well after our scheduled arrival."

Cons: "Seat wouldn't redline."

Pros: "The seats."
Cons: "In typical Delta fashion they boarded, deplane, board it again and then beat the plane. Blamed it on weather even though a full maintenance crew was beneath the plane in the entire time and, for the coup de gras moved a new flight an hour later 30 gate down. Classic Delta hopefully they'll be out of business in a year"

Pros: "Nothing!!"
Cons: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"

Cons: "The seat I was assigned did NOT recline !!! I have neck and back problems and I was in so much pain. You need to clearly indicate when a seat does not recline ( as in exit row seats, which are clearly indicated)."

Pros: "The crew"
Cons: "The delay"

Pros: "The movie availability was very much appreciated."
Cons: "Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight."

Pros: "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
Cons: "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."

Cons: "Being late"

Cons: "Flight attendant took my complimentary new order but then forgot to bring me the food."

Pros: "Hartsfield rental car train broke so it made me miss my original flight to DCA. Delta ticket agents rebooked me w/no problem and could not have been nicer or more professional. Thank you Delta, you are my hero! Hartsfield Airport, not so much."

Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."

Pros: "Service of all the flight staff, smooth flight, and early arrival. Staff was very courteous and helpful"
Cons: "Nothing really. It was an uneventful flight with good service"

Pros: "The seats"
Cons: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."

Pros: "I really enjoyed the just a little bit larger seats, extra leg room, and the ability to watch a movie on a screen that wasn't my iphone 6 screen."
Cons: "It would be nice to have gluten-free snack options on the flight, since I have to be gluten-free."

Cons: "The plane was late to JFK and then we had to wait for them to deboard and prepare for us to get one. Now we are in DCA and we can’t even get to our gate for another 10 mins"

Pros: "Allowed Pre boarding of infant (which American no longer does), complimentary food, entertainment on domestic flight, and friendly staff. Delta is upping the game!"

Cons: "Flight was late by almost 2 hours!!!"

Pros: "The flight was uneventful and although we took off late, we arrived on-time."
Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Cons: "No entertainment. Wifi didn't work."

Pros: "Able to download boarding pass into apple wallet"
Cons: "Flight was almost an hour late departing, bag is a carry on but storage too small to keep bag, then wifi didn't work the entire flight. Had to run to our connection since our layover time was taken up in Boise. If we had missed the flight, we would have been re-routed to another airport over 1 1/2 hrs away since ours closes. Next flight was not much better, oh and wifi did I t work on it also - last 3-4 delta flights I've taken have been late and didn't have working wifi - starting to think their system doesn't work at all - seriously going to take any other carrier but Delta going forward"

Pros: "Flight"
Cons: "no access to sky club"

Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."

Pros: "On time"

Pros: "left on time - landed early. Gate checked my luggage for me."

Pros: "Friendly crew"
Cons: "The cost of the ticket"

Pros: "As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes"

Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."

Pros: "Nothing"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."

Cons: "Delayed"

Cons: "Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta."

Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."

Pros: "On time...great service!"
Cons: "Seats were a bit narrow."

Cons: "Too many boarding calls for different levels of service."

Pros: "delayed. equipment failure."

Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"

Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."

Cons: "Nothing"

Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"

Cons: "Dirty windows. Could not see out window. I have a photo if requested. I am 6'4" the plane was small cramped and uncomfortable."

Cons: "The stewards crew was very very very rude. The airplane looked like its going to come apart any minute. We could actually see rust in the wings of the airplane. I think the plane should be retired, for the sake of the flyers!!!!"

Pros: "On the flight I got on the 8:20 to Reagan the flight attendances were wonderful! Defiantly made up for me having a aweful time on the 7:20 flight. I loved your flight attendants on this flight!"
Cons: "So I arrived in Atl was on standby for the 7:20 flight to Dca airport I had already paid $50 for standby! I got cleared for this flight and bumped to delta comfort. I was super excited to finally get upgraded! Then the plane had problems we were then again delayed and had to deplane. We were told this would be a 2 hour delay. I proceeded to try an get on the next flight at 8:20 while asking about a window seat the lady told me I would have to pay an additional $19! Well I had already paid $50. So the nice lady put me on that flight after I had already asked for window seat. She put me in the middle seat! I get that planes have problems and flights are delayed! There was so much bad yesterday then good and I feel like delta should know. It's more and more bad everytime I fly! Please fix these problems!"

Pros: "Flight was comfortable and crew was very helpful!"
Cons: "Be on time!"

Cons: "Baggage lost."

Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."

Pros: "The free entertainment."
Cons: "Everything was great."

Pros: "Ease of boarding with the group numbers"

Cons: "The captain had the crew return to their seats during drink service due to turbulence. Despite the fact that there was 2 and half hours remaining in the flight and the turbulence was gone, they never returned to complete the drink service."

Pros: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Cons: "Turbulence"

Cons: "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."

Pros: "The flight attendant was super super nice and helpful"
Cons: "Had to rush to catch this connecting flight. At boarding time, which we just made, the previous flight had just landed and people starting to deplane. All we would have wanted was an accurate announcement versus an unfriendly feeling from the gate agent"

Cons: "I hate American airlines. It is the WORST. We were held for almost 4 hours waiting for "maintenance call" then flight was cancelled. THEN it took two full hours to get back checked bags. By ths point it was 5 pm, had been at airport since 8:30 -- no food offered, no apologies, not even a glass of water. Of course, no flights back to US so I was stuck an extra day, completely messed up school and work. I THOUGHT I was booking with Iberia but it was a code share. I WILL NEVER fly American Airlines again!"

Pros: "."
Cons: "."

Cons: "The flight was cancelled. I didn't receive a refund or free hotel accommodations. I've been on flights in Africa where free hotel accommodations were standard for a layover over 3 hours. A little embarrassing that an airline in America can't afford a hotel for people stranded in a city overnight."

Cons: "We were rushed onto the plane to sit on the tarmac. After waiting to take off for 45 minutes, we were told that our route had been closed and they were looking into other options. This was a flight from NYC to DC, route is closed? Once we finally got into the air, all was good."

Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."

Pros: "Pulled from get on time. Short hold on runway. Easy landing."
Cons: "Still arriving in Washington where we have no gate. Being on time stinks because you still sit on runway. AT the destination. I would focus on quicker turn around and less accommodation of highly variable flight times in tight NE corridor"

Cons: "We sat on the tarmac after landing for 40+ minutes."

Cons: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."

Cons: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."

Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."

Pros: "Easy connections"

Pros: "It was just a small jumper, can't expect much but crew was good"

Cons: "When the pilot took off at LGA he said "everyone here is trying to take off at the same time" so we'd be delayed by 30 min. Not once was there a mention of any other reason. By the time we got to DC I had JUST missed my connecting flight. It was listed nowhere on the departures screen and I realized I had to take an outdoor bus to the other half of the "c" terminal which was very confusing. I got there and had missed the connecting flight and stand in line for 20 min for someone to tell me that I would be stuck in DC overnight. At this point rain had started pouring and they told me that because my mishap was due to weather they would provide no meal or hotel voucher. Weather was not the issue and I was stuck in DC overnight by myself and not compensated for hotels or meals."

Cons: "The flight was canceled with no warning that anything bad was even possible. No efforts were made to get the passengers to DC even close to on time. I ride ended up just having to rent a car and drive there."

Pros: "Because our plane sat on the tar mat in both White Plains and D.C. for over 40 minutes after an hour delay, we missed our connection to Knoxville. AA refused to offer any assistance with a hotel or rental car and literally ran through their script versus showing any empathy. Terrible experience and will never fly AA again."
Cons: "Because our plane sat on the tar mat in both White Plains and D.C. for over 40 minutes after an hour delay, we missed our connection to Knoxville. AA refused to offer any assistance with a hotel or rental car and literally ran through their script versus showing any empathy. Terrible experience and will never fly AA again"

Cons: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."

Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."

Pros: "Never on time...NEVER!"
Cons: "Getting out of the plane."

Pros: "The crew went out of their way to see that I was seated easily before the crowd came on board."
Cons: "The cookies are ok but not very refreshing. I prefer Pepsi to Coke. Being in a wheel chair, I didn't have the option to stop at a food place to get something to eat before boarding. It was so extremely cold in the cabin."

Pros: "That I got a soda"
Cons: "Delayed at Ohare by an hour. Sitting on the Tarmac for a half hour in Reagan, waiting for a gate. This was our leg back to DC, after our leg to Chicago four days previously. On that trip I did a review and gave the whole trip a 1 out of 5 stars. That trip was the trip from hell, with delays, waiting on the Tarmac, deplaning, almost cancelled, more waiting on the Tarmac, wheels up in Reagan, wheels down in ORD, and then more Tarmac waiting for a gate. So I was already more than perturbed when this trip had similar outcomes."

Pros: "Due to an earlier late flight, missed my connection, so this flight was just 2 hours later and not too inconvenient. I slept the whole way."
Cons: "Was very hot before takeoff"

Pros: "Crew was still upbeat even though delayed for hours."
Cons: "Was told about delays on Saturday then the app said never mind and ended up being delayed anyway."

Pros: "Flight took off on time and landed early. No issues in boarding, seating or service. Clean, safe plane with attentive crew. Works for me."

Pros: "Everythingit was good"
Cons: "$75 to pay to change the time of flight, is a lot of money for a person who has roundtrip tickets on the same da"

Pros: "Newer equipment"
Cons: "Laughably long line for bathroom, zero legroom"

Cons: "They cancelled our flight three times and would not try to give us a direct flight. We ended up booking a whole new flight with Jet Blue!!!"

Pros: "A newer plane."
Cons: "Flight was delayed for more than 40 mins."

Pros: "Plane took off and landed at the exact time Seats plenty a room ."

Cons: "Plane was late arriving then they took forever to board. Once in board we find out that they can't take off because they need to fix the "entertainment system" but apparently they sent the wrong technician who didn't know how to fix it and had to wait for the right one. I'm not even sure what had to be fixed since there wasn't even any entertainment offered after they fixed it. Once we arrived there were about 100 bags sitting in the bag claim and an equal number of people standing around waiting for bags. None of which was associated with our flight. Then it took forever to get the luggage out for our flight."

Cons: "My first flight was cancelled on Sunday. I was rebooked for Tuesday morning, and then thay flight was cancelled too. I was told there were no more flights to DC until Saturday, which was totally unacceptable for me. I got on standby to a flight to Philadelphia but had to rent a $220 rental car in order to get home at a reasonable time."

Pros: "The flight was pretty standard. No food, of course, and kind of subpar entertainment. But, the crew was fine and boarding was fine."
Cons: "We circled for awhile, not American's fault, but it didn't make for a more pleasant flight especially in the cramped seats that American's planes have."

Pros: "Seat was comfortable and crew were friendly. Flying experience was OK."
Cons: "Status was not recognized - as an EXP traveling in Economy, no snack provided. Agent at Admirals Club in Chicago wasn't aware that transcon flight I had later in the day provided for lounge access."

Pros: "Quick and efficient boarding. Would've liked to picked my seat beforehand"

Cons: "7 hours late departure for the flight to be diverted to another airport. To get home I had to drive two hours from the diverted airport to DCA where I was headed. Along the way the crew was great, but American is run by someone who does not care about customer service. I won't be flying with American anymore."

Pros: "2 hour flight and a 3 hour layover was ok break in-between flights chance to get food."

Pros: "It was actually to Philly, because AA cancelled my original connecting flight out of DC."
Cons: "On the flight back home, AA cancelled my connecting flight, and did not bother to notify me, even though I have my account set up for them to notify me of flight changes. If not for the Kayak app on my phone, I would have flown to an airport where I may well have been stranded for hours, if not the following day, for a flight that no longer existed, since I had already checked-in on-line and would have gone directly to my first flight. Thanks to flight status monitoring by Kayak, I got an email from Kayak telling me that the flight was cancelled before I left for the airport so that I could go to an AA desk. They were particularly unhelpful and uninformed, and it was only sheer luck that I was able to get on the first flight I was on stand-by. I know this sounds like a commercial, but put the Kayak app on your smartphone and don't travel without it. AA will quite happily leave you stranded without it!"

Cons: "Now that American has completed their takeover of US Air, they have downgraded the planes on the CHS/DCA route to crappy little Canadair regional jets. Boarding/disembarking at DCA is via bus at the dreaded cattlecar gate 35X. What was a pleasant flight experience on US Air is now something to dread. Fortunately, Jet Blue also flies this route with full size planes and boarding gates."

Pros: "The flight itself was uneventful, but I was extremely dissatisfied having to reschedule 2 flights on very short notice"
Cons: "I had a 3 leg trip: Seattle to NY to DC to Seattle. First my early morning non-stop flight from Seattle to NY was cancelled around 5 PM the previous day. I was able to get on another flight with one stop and was stuck in middle seats for both flights - although I had paid for a premium seat on the nonstop flight that was cancelled. Then I got notified around noon that my 5:15 PM flight from NY to DC that day was cancelled. American left me a voice mail that they had automatically rebooked me for the following day without checking to see if that worked for me - despite that fact that they had other same day flights available! I was able to rearrange my schedule and get on an earlier flight - but was extremely unhappy with the short notice, and their assumption that I would be fine getting in the next day!"

Pros: "I arrived safely. No ill-behaved passengers."
Cons: "Cannot get seat assignments on line. "Sorry!" says the message. Late take-off from BDL. Gate attendant doesn't like answering questions and could be friendlier. Having to check roller planeside. Would prefer a larger plane. Plane could have been cleaner. Delay at DCA while waiting for jetway. Couldn't robots move the jetways to the planes?"

Cons: "Overall the flight was great. I was carrying a suit in a hanging bag and asked the flight attendant in first class if there was a place I could hang it. She politely offered to hang it behind the last row of first class since none were in use. When getting off the plane, I grabbed my bag as I walked off and the other flight attendant said "you can't put your bag there, it isn't for you" to which I replied that I was told I could use the hanger. She then said "well you shouldn't have been given permission, and don't do it again, it isn't for you." The tone was a bit rude, and maybe the consistency should be reviewed."

Pros: "I didn't fly American to Melbourne. I flew American to LA then flew Qantas to Melbourne. I would never fly and American owned are line to Australia again. They are just not as good at it as Qantas"

Cons: "The bathroom on the flight from Denver to Santa Barbara was the WORST EVER! I doubt it has ever been cleaned and the poor people that had seats near or at the rear of the plane should have been refunded their money having been subjected to the smell of an “indoor outhouse!” Shameful!!"

Cons: "The boarding time"

Pros: "I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours"
Cons: "They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later"

Pros: "Great flight friendly person sitting beside me, would like seat towards front but my husband likes sitting in back , we had seats in row 27 & window seat for him he likes looking out. It was very enjoyable. Thank you"

Pros: "Nothing"
Cons: "That a bunch of travelers including myself missed our connecting flight in Chicago after united chamged our arrival gate but didn't have any crew to man the jet way. We sat for 20 mins right in front of our gate. From 1 pm to 10 on my flight to Asheville from Chicago was delayed many many times waiting for our airplane to arrive. Upsetting that we missed our connection due to United's poor planning, they didn't hold our connecting flight for us but we had to wait all night for other flights."

Pros: "Very smooth and easy. Thank you"

Pros: "It was a crowded flight home, I knew that when I checked in online. I was forced to check my bag plane-side...to be picked up at baggage claim upon our arrival. Inconvenient to say the least. The crew announced there was in-flight wi-fi {available for purchase, of course} only to come back on and apologize that the wi-fi was down for this flight. The crew did do beverage service, but never made it to the last three rows of passengers. Overall, just not the type of customer service I am used to from other airlines. I chose this flight based on the price. I don't think I'll chose United again in the near future."

Pros: "Attendants were nice."
Cons: "I booked the comfort economy seating that I normally do with Delta. With their additional cost you get a larger seating area, free in-flight movies, reserved compartment space for your carry on and a free drink. No such thing with United. They did try to have movies through their app, but it wouldn't play long enough to allow you to watch."

Pros: "The flight itself was ok."
Cons: "They have lost my bags. I won't receive them till Friday."

Pros: "I received my e boarding pass the night before"
Cons: "The boarding pass that was sent the night before had the incorrect gate and no seat assignment. I spoke w THREE agents at checkin and they all sent me to the (wrong) gate- C25 and wouldn't give me a seat assignment. That is a long way to go w a scooter and a bag, only to learn the correct gate is B4. I was the last to board, there was no bin space left. it shouldn't be so complicated."

Pros: "Customer service"
Cons: "No problem"

Pros: "Yes"
Cons: "All"

Pros: "Same as above."
Cons: "None"

Cons: "The flight attendants were disrespectful to not only me but to other passengers. They were not attentive! The plane was dirty."

Pros: "Part of personal device show of "By the Sea""
Cons: "San Fran to BWI unable to view end. Hubby watched Olympics I refused to pay for two devices."

Pros: "I like that you guys offer the free wifi and entertainment. You guys should offer headphones as well. I had no idea that was offered until I got on the plane."

Pros: "The flight was delayed, but once I got on I had a great flight!"

Cons: "Air quality"

Pros: "The flights were on time and very professional ."

Cons: "2.5 hour delay. No working bathrooms. Couldn't hear the tv and headphones that they gave out were useless."

Cons: "flight was delayed for over 5 hours and gate was changed over 6 times"

Pros: "assigned seating"
Cons: "Hate the lack of leg room."

Cons: "Very late departing Boise. No crew to fly plane. Our plane sat at the gate with no crew to fly it."

Pros: "Over all it was a great flight aside from the rain delay but that's Mother Nature for you"

Pros: "the crew handed out complimentary headsets which was nice"

Pros: "I enjoyed that this aircraft had in-seat entertainment displays."

Pros: "Crew"
Cons: "I think that after first class they should load the plane from the last seat forward for ease of getting to the back seats"

Cons: "Flight was cancelled after waiting 16 hrs at airport. Service lines were all the way out of terminal. When I was next in line to speak with someone the employee told me he was closing his counter because he had been there all day . Very disappointed in the way United handled it. Still have not received anything from them other than a refund."

Cons: "Charged 50.00 for check bags,when that was included in the online purchase,not happy and probably will not use either again!"

Pros: "prompt emails and text messages with the back up plan"
Cons: "Missed connecting flight because flight delayed takeoff from home due to SFO problems. Sat on tarmac for an hour or more, finally took off but missed connecting flight mid afternoon and no other acceptable flights until 11 pm getting into Fort Lauderdale at 730 am. (originally was supposed to be getting to Fort Lauderdale at 10 pm). Also, the aisle seats on the plane had a narrower underseat space that my little boxy carryon wouldn't fit into--and it usually fits under any underseat storage...Luckily the passenger in the middle was willing to swap places."

Pros: "The food at ohare"
Cons: "Having to wait an additional 6 hours for my flight home."

Pros: "The length of the flight was acceptable."
Cons: "My seat was moved futher back in the plan 34D, seats were smaller, knee space tight, the air back here was unpleasant (b.o.). Very noisy. The stewardess did not know how to operate the entertainment screen, finally she said I needed headphones, once I was hooked up volume up High I still couldn't hear the movie, to much outside noise, I thought the guy behind me was shaving. The Asian snack was dreadful no beverage available for awhile."

Cons: "Horrible costumers services I never Ever flight here"

Pros: "Boarding and.crew awesome. Crew helpful, friendly, and efficient."
Cons: "Didn't like to have a fee for my bag. Have to pay for wifi"

Cons: "I called three times before going to the airport to ask about impending storm and ask if United could put me on a later flight that day. NO HELP PROVIDED. Then my flight from Newark to PVD was cancelled as I suspected it would and I had to take a bus all the way to PVD. So now I plan on NEVER giving United business again."

Pros: "Nothing"
Cons: "United are the most rudest phone people on the phone to deal with and if it's there fault they never want to comp u last time I fly with united"

Pros: "Flight was smooth flight and arrived early"

Pros: "Flight was on time"
Cons: "That u load the plane assistance backard,loading goes much faster if you start @the back of the plane,& myself I carry only a shoulder bag only ,all the time. U put me @ the back of the plane 90% of the time which means I have to wait for the people that are moving their whole house,making me miss my schedule, I have to spend night @ airport for next schedule."

Cons: "no inflight entertainment."

Pros: "I arrived on time."
Cons: "Flight was ok. I was disturbed by the rudeness of flight attendant toward a service dog. This dog was the owners eyes and she seemed disgusted it was there. We had to let her know in front of other passengers so she would be put on the spot and change her attitude."

Pros: "we didn't crash"
Cons: "1 flight attendant was sarcastic (sir, you need to make sure your foot isn't in the aisle, i don't want to break my hip today). there is no free television so commercials are blared at you from a foot away for the entire flight. I couldn't even shut it off. no leg room. all in all, united sucks united charged me extra to get on this flight, then told me they didn't have room for me. they finally got someone to agree to be bumped. I was the last one on the plane, watching everyone else get on. Meanwhile, my alternate flight was leaving at the same time."

Pros: "Pilot was great about keeping the passengers updated in the airport."
Cons: "Long delays due to aircraft freezing, understaffing, lack of fuel. Airport was especially cold and very uncomfortable for an 8 hour delay."

Pros: "Luckily the crew on this flight was friendly and courteous, unlike United flights I had 2 months ago, because everything else was pretty horrible."
Cons: "First, we were delayed over 2 hours for maintenance problems. Second the plane was cramped and the seats were hard as park benches. Third, this flight had zero entertainment options although they advertised for it in the seat back propaganda. Fourth, the cabin noise from the engines, once they got them started, was so loud that even my noise canceling headphones could not prevent me from getting a headache. At least we got there safely, eventually."

Pros: "Not only do I get the best price. The fact that you told me what carousel to get my bag from was new to me. I alway check kyak first but now I love u guys. I know my travel site and its kayak"

Pros: "Not a single thing!"
Cons: "I almost missed my flight, because at check in they were only helping Premier passengers. Forced to wait for 45 minutes. All I wanted to do was check a bag! When I finally got to the counter, the customer service agent was extremely rude, slow and frustrated. I had to run from check in to security and only made it to the plane with seconds to go."

Pros: "Free entertainment on mobile devices"
Cons: "TSA pre check did not register from website, had to use standard security line. No boarding or seating preference for military."

Pros: "Newer plane so seats were cushioned better, crew was attentive. Great landing on icy runway."

Pros: "The service was pretty good on time and clean i liked the whole trip!!!"

Pros: "The seats were very comfortable and staff was friendly."
Cons: "We were delayed an hour due to high winds in San Fransisco. That wasn't there fault but the electronic boards weren't changed"

Pros: "Great crew, tiny seats. Way overpriced"
Cons: "Seats"