Different snack. Better coordination between terminal desk and plane for boarding. Stood in jetway for 5 minutes while plane was being cleaned by ground crew.
Eva Airlines attendants were wonderful. I really enjoyed the hot meals. They always greeted me with a warm smile. I'm looking forward to flying back to the USA with them again!
Flight was cancelled which destroyed the rest of our journey.
I am mobility challenged and ground crew were accommodating to my needs. One must walk up a ramp to board Alaska planes. Terminal to tarmac to ramp to plane.
It was a very smooth fast flight, crew was prompt and comforting. Alaska airlines are the best.
It was a really smooth flight. I hate heights. All made it feel smooth. Thankyou
Somehow I didn't get the chance to pick my seat and got stuck with a window seat. After I checked in, I could get an aisle seat but had to upgrade, which made little sense on an hour long flight.
We had no food or enjoyed entertainment. Flight was only about 1 hour. Lovely experience.
I couldn't cancel or change my flight so I paid for nothing.
Flight was excellent. Food and entertainment did not apply that is the reason for 3.
Fast, lovely scenery, great info on the Delta flight screen about landmarks we were flying over. Great landing!
Delta needs to step its game up get a more reliable internet service. Internet service was non-existent for this flight.
This flight was a first class choice and left much to be desired. Seat backs on seats were falling apart and torn. Seats actually didn't come to a "full & upright position". Pull out table was sprung. Not any significant leg room. All in all we were on an obviously older plane and felt overcharged for what we received as first class.
My husband is very tall and we generally fly Delta Comfort. We used our companion benefit, and our seats were coach and extremely uncomfortable........ horrid even
I specifically picked out right side aisle seats because my left knee sometimes needs to be stretched. But my experience this trip was that the seats were shuffled and I lost those assigned seats, resulting in me having to sit in a much less desirable position for my comfort.
The Pilot was one of the best I've had, very informative about turbulence and got us to our destination early
Other airlines were canceling flights but Delta got us home. Crew was friendly and professional. It would have been nice to have had a little more notice about the delays because we had already arrived at the airport when the first of several delays were communicated but I understand that storm forecasting isn’t simple and we were grateful that Delta didn’t just cancel the flight.
On time departure, smooth trip, flight attendant told through passengers the gate we would arrive at and the gate our outbound flight was departing from. Early arrival
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.
On time departure and early arrival. Kind and professional service from flight crew
