Find cheap flights from Boston to Cincinnati

"It was hard to hear the PA announcements for boarding. Maybe also post the info on the screen? Or allow the attendant to pull down his mask when speaking into the PA system?"

"Lots of delays. Armrests are not big enough for two people."

Pros: "Seat very v=comfotable"

Pros: "Super friendly crew they were not mask Nazis it was nice"
Cons: "Super friendly crew they were not mask Nazis it was nice"

Pros: "Plane was new and equipped"
Cons: "In first class we had beef jerky for breakfast"

Pros: "Friendly crew"

Cons: "None"

Pros: "Great crew."

Pros: "Don’t go overboard"
Cons: "Cleaner"

Pros: "Good"
Cons: "Good for now"

Pros: "Crew is amazing!"
Cons: "The Plane!"

Cons: "The flight attendants were fantastic!"

Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."

Pros: "Well organized and easy to check in."
Cons: "No"

Cons: "It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly."

Cons: "During this trip all my flights got delayed and I was told that I could not get a hotel room and had to pay for myself."

Pros: "Entertainment. Flight attendants. Food"
Cons: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."

Pros: "The crew was polite and pleasant unlike the crew from KC to Boston."
Cons: "Telling us to check bags before we get to our seat and find out there is no more room."

Pros: "Crew was amazing. Pilots were attentive to kids and answered questions. Everyone was very welcoming and helpful."
Cons: "They didn't have some of their food options (and they apologized for that up front), but then ran out of the others by the time they got half way through the plane. That was tough for a five hour flight that went through dinner time."

Cons: "Wonderful"

Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"

Cons: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."

Pros: "Ryan was great! Very nice and professional, would love to see him on a future flight."

Cons: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"

Pros: "Smooth flights and in time. Everyone is so nice. True professionals"

Cons: "Plane too small to have any on board entertainment"

Cons: "No issues at all"

Pros: "The seat get’s bit hard after 14 hours."
Cons: "The food was ok but not great"

Pros: "Good service this morning"
Cons: "All good"

Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."

Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."

Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."

Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."

Cons: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"

Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."

Pros: "Cabin crew and captain were great."
Cons: "Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it."

Pros: "Your entertainment system is fabulous!"
Cons: "We purchased a direct flight from Boston to Tampa. We paid extra for the convenience of a direct flight Our flight was changed without notification to a connecting flight that was leaving 10 minutes earlier and arriving 2 hours later. Due to malfunction with the kiosk and not a sufficient amount of agents at check in, we missed our flight by 4 minutes. The gate agent seemed to enjoy telling us, with our 10 month old baby, that we were too late. Our baggage, including car seat, had been loaded on the plane. We were reassigned to a flight the following morning. We missed a full day with family, had to travel back home without a car seat and return to the airport the following day. I was shocked and disappointed that not single Delta agent was accommodating or remotely helpful while we were at the airport. I've never had a problem with Delta before. We travel on regularly and would like to continue using Delta. I would like a voucher for my next Delta trip."

Pros: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Cons: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."

Pros: "Everything else"

Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."

Pros: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Cons: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."

Pros: "This was a redeye flight that was very smooth."
Cons: "I had an aisle seat and a male flight attendant kept going up and down the aisle bumping my shoulder. If I were a big person I could understand the bumping. He was wider than the aisle. At last count he bumped me 7 times while I was trying to get some sleep on this 5 hour redeye flight. I was going to confront him on his next trip but finally fell asleep before then."

Cons: "Jet airways sucks"

Pros: "Everything was just right"

Pros: "Delta service and conford are great."
Cons: "Pay for wifi"

Pros: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Cons: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Pros: "arrived early"

"American unexpectedly and without any reason moved my and my wife’s seat so that we were 11 rows from our 7 and 9 year old. I tried to get moved back to our original seats and while they were trying to figure out how to do that, someone bought the exit row and we were stuck. It just seems like being a million miler and and a gold elite don’t mean anything anymore."

"Worst experience ever. My carry on was checked in and I had to carry all my electronics (laptop, etc) as if I was lost. No food. No proper AC. It was clearly stated that I have a carry on that I could bring with me and I wasn't allowed a carry on upon boarding. I flew many airlines (International and domestic airlines) and this by far is the worst experience I've had."

Pros: "The seat was comfortable for a change must be a different plane"

Pros: "Im usually not one to sleep on ttransport but I was very comfy on this flight and was able to sleep the whole three hours"
Cons: "The snacks."

Pros: "Nothing"
Cons: "Everything"

Cons: "Great flight, ontime departure and early arrival. Bags were delivered within 15 minutes of Ariosto the gate."

Cons: "More legroom and monitors in the seat back like Jetblue."

Cons: "It was hot on the plane and the gate situation was a disaster. So chaotic and stressful. So crowded. Asking people to take later flights. Sucked."

Pros: "Not much"
Cons: "Why no service in first class??? Cost cutting measure?"

Pros: "Entertainment was good for the length of the flight."
Cons: "Delayed several times, one of which was because they didn’t have enough gas for the trip. The pilot also came in so fast and hard that he slammed on the planes breaks when landing - violently shaking the entire plane."

Cons: "Sat on tarmac for over 40 min waiting for gate"

Pros: "Nothing"
Cons: "They make flights to depart on time. Also they should tell anything about the reason when they are delaying four times for a flight"

Pros: "Left right on time and arrived at early. Relatively efficient boarding. Seats ok."
Cons: "Nice to have inflight entertainment to own devices. Would have been helpful to have emails in advance letting you know what browser/app requirements are! Bathrooms are at a premium on a full flight!"

Cons: "Plane was delayed for 1 hour, electrical problems, which were never fixed. No entertainment no wifi, unable to charge battery on cell phone. Cabin very warm."

Pros: "My legs were sandwiched behind the seat in front of me. I hate that kind of seat spacing."

Pros: "The crew members were extremely helpful. It was a full flight and hard to find space for all the carry-on luggage, but an extremely helpful stewardess did a great job of finding space for my bag. She was attentive and friendly for the beverage service and really made me feel welcome."

Pros: "Plane left and arrived on time. Otherwise uneventful, which these days is good."
Cons: "Others got I choice of snacks. I just got a cookie."

Pros: "Crew was nice. Boarding and deplaning was quick. Flight was on time"
Cons: "WiFi was super slow"

Cons: "plane was very cold"

Cons: "The chairs"

Pros: "It was fast"
Cons: "They could have offered headphones, the charging outlet didn’t work"

Cons: "No complaints, great crew, great service, great flight!"

Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."

Cons: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."

Pros: "There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB."
Cons: "Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!"

Cons: "No message to call with passengers with kids to board first or any military personnel boarding first."

Pros: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Cons: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."

Cons: "I wish there was another option for a snack. There are many companies that would probably love to advertise through distribution to airline passengers."

Pros: "Nice flight, great leg room, staff was friendly and flight was on time."

Pros: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Cons: "Plane needs to be retired or retrofitted to accommodate smart device charging."

Pros: "The terminal seating"
Cons: "I am a 100% disabled veteran and I was being rushed by flight stewards with no regard to my physical limitations. I wanted to try the kayak route but after this last experience I don’t know if I’ll still with Kayak"

Pros: "The crew was really nice and caring"
Cons: "The music and entertainment collection was very limited"

Pros: "The flight to Washington was fine. It was the flight back that I have issues with."
Cons: "My issue with flying back American is that...I didn't. They boarded us on the plane, moved down the tarmac, and then checked to see that we had a brake problem. They took our plane out of service (which I get, I would want brakes before takeoff), but then they never updated us on our status, until I physically went to the counter to ask an hour later. This is when they informed me that the flight was cancelled and we were rebooked on the 9pm flight (Mind you, this is 12:30p and I have a 2 year old with me). Luckily, I was able to book JetBlue and get home earlier (8:00pm)"

Cons: "The plane was dirty, the window had a leak, the TV was too far away and the sound system to watch the movie was broken. When the plane is in that poor of a condition, it's time to replace it. F."

Pros: "Everything great. Rate food and entertainment moderate because there was no dinner, which we did not require, and we went to sleep so didn't pay attention to entertainment."

Pros: "The flight crew was professional, friendly and competent. They served the dinner as early in the flight as possible."
Cons: "This was a plane with central screens along the aisle, and the airline chose to broadcast a sci-fi action movie with almost constant flashing blue light, and violent action scenes. This was first of all a movie that many people, including me, would never choose to watch, but since it was on the aisle screens there was no getting away from it. It was also unsuitable for children, even without sound. But mainly, I object to the showing of any film in that situation - only aisle screens available, and on a night flight where most of the passengers are trying to sleep. I was awakened several times by the flashing lights. Other things: one of the bathrooms was not very clean, and the plane felt like the usual cattlecar, with just 3 seats on each side of the aisle, which is unusual and unpleasant for a transatlantic flight."

Cons: "I do not like that I am missed my flight and got stuck in a city without any re-embersement. I usually use United, but decided to use American Airlines this time. Sleeping in an airport tonight. Thanks."

Pros: "Food was decent"
Cons: "Informed VERY late that flight was delayed. Kept on being told a different time and then the flight was further delayed! Over 3 hours delayed. No movie on the flight."

Pros: "Was on time"

Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."

Cons: "This is our honeymoon! Every single blessed thing you sent said British Airways, but it was really American. Ended up at wrong terminal. Staff uncaring, plane cramped, seat reservation not honored. The worst. You will be getting a letter on your deceptive practices and I am going to bury you on social media. Kevin Howard"

Cons: "It was not obvious that I was flying American arlines out of Boston. I was very confy"

Pros: "The crew were pleasant and friendly. They tried the best that they could given the circumstances."
Cons: "My flights were delayed so I missed my connection. I had to fly a red-eye from San Fran to Boston getting in at 6AM with meetings that started at 10AM...had to BUY a day-pass at the Admirals Club (I feel this could have been provided as it was mechanical issues that caused the delays). THEN my trip from Boston home were delayed so they switched me to another flight and then THAT one was delayed twice so I actually got home later than if I had taken the original flight! Overall the flights really sucked!!"

Cons: "they were keeping delay, delay, and delay when I was on the aircraft. My flight was from BOS to PHL on June 13,2017 was delayed and cancel then they pushed me back. They pushed my flight back on the next morning and without any apologize or responsibilities for me and I have been sleeping in the AIRPORT all night! never go to this airline again! bad and worst airlines ever!!!"

Pros: "Flight crew somehow noticed that we had someone in our party who could use some extra consideration. They pre boarded us as a result! They were also extra considerate during the flight."

Pros: "That I got home safely"
Cons: "From the get go it was an awful experience ... I travel with an emotional support animal as does my husband because we don't do well with flying. I have anxiety to the max about it & my husband gets ulcerative colitis flare ups any time he's stressed out which is usually while we fly and having our dogs with us turkey makes us feel better. When I called to tell them over the phone we would have our emotional support animal I got an attitude as if I hadn't been doing this for the last 4 years. She reiterated to me that we needed in addition to the letterhead from the doctor a form filled out (which we both did ) . Brought to the airport and sit had to sit at the counter like the girl didn't know what she was doing. Fast forward to finally getting to the gate after being stressed and our flight was delayed. This now only made our 50 min layover in DC 20 min by the time we landed. We ran from one gate to the next hoping we wouldn't miss our flight and when we got there they wouldn't let us on the plane saying things like "your dogs are not on this flight" "there is no documentation" "well then you must not have the right paperwork" ... in front of a bunch of people in line, out of breath, and now embarrassed I am forced to take out my folder and give them all the paperwork I had just given to the customer service desk before our first flight. They let everyone on the plane and still made us stand there and finally said "just go but your dogs aren't on this flight". Fast forward AGAIN to sitting on the flight the flight attendant comes over and says "guys where's you carrier the dogs need to be under the seats" .. we peoceeded again to explain for the seventh time that they were emotional support animals ... she then proceeded "no they are not they are not even listed on this flight" at this point I'm EXTREMLY embarrassed because people on the plane are paying attention and drawing attention to us but not only that ... I have been doing this for years .. I ALWAYS have the proper documentation as does my husband and we have never ran into this kind of disappointment and embarrassment from any airline until now. I was so stressed out to begin with and this deffinately didn't help ... nor did it make us wants to fly on American again. I felt pushed aside, embarrassed, and belittled by multiples employees ... all because the first employee clearly made a mistake and didn't document things correctly ... that should have never been put on us ."

Pros: "The airplane had screens that tracked the flight progress, which was nice once we finally left."
Cons: "The delay leaving Boston caused me major ground transportation problems in Philadelphia. Also boarding agents did a lousy job getting people to check their carry on bags, knowing with a full flight they wouldn't have room. This further delayed take off."

Pros: "There's nothing good about AA"
Cons: "One of the few things SouthWest, Alaska & United did was the proper queuing of people to get into the plane. AA is a free for all - those who follow regulations will fall behind. In this flight from Boston to LAX - I heard there were 80 Priority checking - are you kidding me. Group 1 does not help if I have 80 Priority seating and one family took 12 people in with one elderly. It's good to place Elderly and Military up front first - but to take the Whole entire family - that's not fair - you have 8 able bodies who should be in line with the rest of the crowd. Also who heard of 80 Priority check ins - normally, that's Group 1. Never flying AA unless I a desperate."

Pros: "Good experience all around."
Cons: "15 minutes late. No big deal though"

Cons: "Being stuck in a high dollar city for an additional night when i should have made it to the lower intermediary city and flown standby the next day."

"All was excellent"

"My only real issue was that when I booked this flight through Kayak, I somehow booked via BudgetAir.com (though I was on your website.) Due to this, I was unable to access boarding passes coming or going via the Kayak app, or the Allegient app. Luckily I was able to print them prior to leaving home (and the resort printed them for on the way back), but using this site is definitely something I'll have to consider for my trip. I should have been able to access boarding passes electronically via the app regardless."

Pros: "Flight was great overall."
Cons: "Timelines was very poor. 2 hour delay because we don’t have a crew is terrible!"

Pros: "Crew was friendly, just wish they would offer a full can of soda or a water after a 3 hour delay."
Cons: "Leaving on time, but that wasn’t Allegiant fault. The 3 hour delay was all weather related."

Pros: "Exceptional crew, easy boarding and flight"
Cons: "Everything was great"

Pros: "Nothing. Worst flight I’ve ever taken."
Cons: "We were on the tarmac for 3.5 hours with little communication or apology. The seats were very uncomfortable. Terrible turbulence. Not even a complimentary soda for all of this. I will never fly Allegiant ever again."

Pros: "Everything (except the minimal seats)"
Cons: "Cushioned seats"

Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"

Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"

Cons: "Roomy aisles and seats, on time boarding and flight. Great job!"

Pros: "Cost"
Cons: "OMG, miffed and aggravated right now!! Currently on Allegiant Flight 1355. PIE to CVG A non-eating flight. These POSs MFers decide to have a friggen pizza party in the middle of the flight"

Cons: "More space under the seat in front of me for my carryon"

Pros: "Crew unfriendly, unprofessional, and not courteous,"

Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."

Pros: "Quick direct flight that wasn't packed"
Cons: "The woman that checked my bag kept calling me "sir" and after I corrected her a second time she rolled her eyes and said "oh, I don't even look up" I am not a man. For Pete's sake pay attention."

Pros: "The actual flight was comfortable and the crew was good."
Cons: "Flight time was pushed back a few weeks ago. Slow boarding process so we landed about 30 min late."

Pros: "They let us board early with two young kids"
Cons: "Everything is a la carte from food and drink to baggage"

Cons: "Unfriendly Flight attendants"

Pros: "No The crew was not friendly at all"
Cons: "I honestly am angry that I was charged for things others where not.This is ridiculous"

Pros: "Nice pilot and crew."
Cons: "The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits..."

Pros: "Very efficient. Arrived early."
Cons: "Seating very tight."

Pros: "Definitely the price. Boarding process was pretty quick. Flight attendants seemed nice."
Cons: "Left a little late, but still arrived on time, so that was okay. Seats aren't the most comfortable, but that's expected. Was still able to get a little nap in."

Pros: "The crew was friendly and the price was low."
Cons: "Communication during our delay."

Pros: "Nothing"
Cons: "Super rude personelle"

Pros: "Price and direct flights to popular destinations."
Cons: "No frills. Charging $5 for a printed boarding pass seems a bit excessive"

Pros: "For exception of price there is nothing I liked about"
Cons: "Uncooperative ground crew App doesn't work if you are not from the US"

Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"

Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"

Pros: "nothing"
Cons: "flight delayed 3 times didn’t leave until 11pm 3 hours late last delay because pilot was late. didn’t get home until 3am."

Cons: "Baggage claim very slow"

Pros: "Friendly staff!!"
Cons: "Hour delay on flight"

Pros: "Wow, what an awesome flight , crew, price, and nice airport. Doing to try this again next time."
Cons: "Took forever to get the bags but hey , it is Christmas !"

Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"

Pros: "It got us there and back for a descent price. The flight was fine but the seats are not comfortable and do not recline. I wouldn't suggest Allegiant for anything more than 2 hours and that was even pushing it."
Cons: "We arrived 3.5 hours early and the line was very long. They must have had a system glitch but didn't communicate to anyone in the line as to what was going on. When it did come time to board, they told everyone in the line that was going to Cincinnati that we couldn't check in until 2 hours before the departure time. Apparently there were some other flights that left before us. If they had told us to keep our place in line and to let other people through, that wouldn't have been a problem. But, they didn't. Their own website says you should check baggage at least 2 hours before your flight and no more than 4 hours before. They took it upon themselves to change the rules on people who arrive early. Then, once they no longer had anyone else to check in, they changed their rules again and start checking in people for Cincinnati about 2.5 hours ahead of time. A little communication and brain power from the staff would have gone a long way. After all that mess, the flight was delayed leaving about 15 minutes without any updates from Allegiant either."

Cons: "They were late boarding maki h us late to arrive in Cincinnati. Had open seating even though we paid for a seat"

Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."

Cons: "Left/ arived 30" late"

Cons: "First flight being cancelled"

Cons: "Flight was delayed for hours then canceled"

Pros: "I never have any issues. Everything is always great."

Pros: "Very comfortable; flight crew very professional."
Cons: "Getting off late - but this was due to a storm, so I am happy that the decision was made not to take off on time."

Pros: "Everything they could control went very well."
Cons: "The flight had a lot of turbulence, but that's not their fault. I thought the pullout handled the situation well."

Cons: "Nothing"

Pros: "Best flight for its Price. It was on time."

Pros: "didn't like anything"
Cons: "delays"

Cons: "Our flight was delayed dor 10 hours."

Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"

Cons: "I didn't like all the inconsistent additional fees, the reschedule, the delays, and gate swaps."

Cons: "Seats were very uncomfortable"

Pros: "Cost. I felt like I got what I paid for. With big name carriers I'm never quite sure what I'm paying for. Allegiant got me from point A to point B in the same manner. I just didn't get complimentary peanuts. And I'm quite okay with that. Seating, space, cleanliness was the same as other carriers. As long as Allegiant maintains their planes I'll keep flying with them."
Cons: "Everything was satisfactory. I don't have any complaints about this flight."

Pros: "We didn’t crash."
Cons: "First class seat was uncomfortable and had very little padding. Meal service was not good. No drinks offered."

Cons: "Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED"

Pros: "Crew was professional and friendly."
Cons: "The plane was delayed by an hour and thirty minutes because it was coming from another airport where it was delayed."

Pros: "Movie choice"
Cons: "Man flight was rude for me reason"

Cons: "Food could have been provided"

Cons: "They made us wait for a group of passengers who caused a 50-minute delay."

Cons: "I paid $100 for an upgrade on a United which turned out to be the first row, and right beside the rest room (which was erroneously showing as occupied for the first 20 minutes). The traffic made it feel like I was sitting on a bench in Grand Central Station. I chose an aisle seat but ended up mysteriously in the middle seat. I had extra leg room but if I’d eaten the free 5 pretzels I wouldn’t have been able to fit it my seat any longer. The WiFi wasn’t working for the first hour of the flight. The flight attendant got really annoyed when we didn’t look up when he came by with beverages the first time. We all had headphones on and were looking at our personal screens. The activity by the rest room was constant so we didn’t notice it wasn’t just someone waiting for the loo. The luggage took so long to come out I thought my conference would be over before I got it. Overall, I thought it was bad and confirmed why I don’t fly United. Old, dingy planes, poor service. The pilot was pleasant and communicative so there was at least that..."

Pros: "The crew and the entertainment were excellent."
Cons: "The seating area is very tight and the aisles were extremely narrow."

Pros: "Great plane and crew"
Cons: "Flight was delayed twice"

Pros: "The crew was attentive, professional, and courteous"
Cons: "5 hour delay"

Pros: "I found it appalling that on a 6 hour flight there were not only no complimentary alcoholic beverages, but that the price of a mini bottle of wine was $9!!!! Ridiculous."
Cons: "One complimentary alcoholic beverage."

Pros: "Great take off and landing. My ears were not even plugged up after landing. Great piloting skills by the crew."

Cons: "Flight was delayed for an hour"

Pros: "Salmon and rice."
Cons: "Tvs not working and staff pretending as if they would fix it but actually the problem been going for a while with that airplane. The pizza should not only be a vegetarian one ."

Pros: "The flight from BOS to NEW was great. Great plane, great crew. The flight from NEW to BOZ was not great. The seats were not as comfortable. The staff was not helpful but the were friendly."
Cons: "They skipped our row for beverage and breakfast. Never offered food. Didn't even know they were serving others. We paid for an upgrade for economy plus and got less than economy. Also the inflight entertainment was down. 4.5 hr flight and you had to pay for wifi if you didn't bring a book. 2 young kids , one phone and a long flight means unhappy customers."

Pros: "Professional staff and clean seat with smooth pilot who was not constantly announcing things"
Cons: "Small seats"

Pros: "Good. Seating. Not too crowded"
Cons: "Na"

Pros: "The flight attendants were so nice, and although our flight was delayed and hour and fifteen minutes and our layover was an hour and fifteen minutes, we were able to make our connection! Since our connection to Portland in Denver was the last flight of the night, they were able to hold it for us. This was wonderful because there weren’t many flights out that weren’t booked solid for the next day. The attendants on this flight were great about updating us with information for the connections and telling us when we would land in Denver."
Cons: "The plane was delayed over an hour for cleaning. It was frustrating to say the least."

Pros: "The flight was short and sweet. However, the customer service rep checking me in at Logan could have been much more friendly. I was bringing my parents lobster from Maine, and I ended up having to check my box of lobster. I have a United Explorer card and a Chase Sapphire Preferred card and I was juggling my luggage and had to sit my money clip wallet on the counter. Since I had cash in my wallet, the customer service rep abruptly told me, “we don’t accept cash.” I have been flying for most of my life and I know that you have to pay for baggage fees with a credit card. This interaction was disappointing to say the least."
Cons: "No beverage service."

Pros: "The crew was excellent, very friendly and helpful. the pilot announcements were unintelligible. I appreciated that the crew anticipated that overhead luggage space would run out and offered gate checking of luggage all the way through to my final destination. I took advantage of their offer and it made my connections so much quicker and smoother"
Cons: "The room for seating is way to crowded, I need more leg room and don't feel I should have to pay extra for a minimum requirement for air travel. Beverages were skimpy, should be offered more often."

Pros: "Seat 7 A on this type of aircraft - and United's configuration - had the most leg room and space, esp. when the seat next to you is empty. The flight crew was friendly and great!"
Cons: "Boarding gates/ area in Denver airport for these small aircraft was almost as bad as a bus station! Crowded and most cramped/ uncomfortable. Denver United staff at customer service center was most unhelpful, unsympathetic and dismissive about the fact that in spite of a flight delay that completely their fault (no weather delay), which made me miss the memorial service for my friend's daughter - my main purpose for visiting Cincinnati - they refused to even give me a patient hearing much less consider my request to try and put me on a different flight!"

Cons: "The delay in my flight and that nothing was done to compensate that my entire schedule had to be redone to meet the needs of late air crafts, not enough fule and cargo doors not being able to shut."

Cons: "Took 3 days to deliver my case. They have daily flights. Very poor."

Cons: "Took 3 days to get home got stuck in a hotel pregant stuck between airport and planes for 2 days makes me never want to fly again horrible experience"

Pros: "Seats."
Cons: "Sat in the middle of two people who took up part of my seat too."

Pros: "I liked the comfort that the plane gave. I also enjoyed the fact that the crew was all very friendly and kind."
Cons: "There was no music or free tv to watch on flight. There were delays due to high traffic."

Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."

Cons: "1. Comfort: the headrest on these seats is so uncomfortable! It just props your head forward and causes a lot of neck strain. For most short haul flights, this is not a big deal, but it really makes for an unpleasant journey on the cross-country flights. Also, the four-seat middle section is so poorly designed. There is no way to store personal items under seats without invading the space of your neighbor because the metal frame supporting the row of seats doesn't match with the seats themselves. 2. Entertainment: United could not support continuous streaming of movies/TV shows for every passenger. My movie paused and froze so frequently that I gave up on finishing it and then felt like I had wasted my time. The speed and reliability reminded me of trying to watch movies on a dialup connection. It would be so much better to just have the TV screens built into the seats. All in all, United got a bad batch of planes and should try to take this into consideration when working with Boeing/Airbus on the next order."

Pros: "Flash for mac did not install"
Cons: "I felt like I was on my way to my death"

Cons: "was supposed to originally leave on Friday April 21st at 7:00 pm, was delayed until 10:45 pm, so I decided to take Saturday April 22nd at 10 AM, and even that was delayed until 11 AM. very crappy"

Pros: "Ease of boarding and security checking bag at gate"
Cons: "Check in kiosk couldn't scan phone was glad to unload my carry-on and check it for free. Should be encouraged to check 1 bag for free from start for smaller bags. Flight attendant was crabby when I tried to squeeze past into my seat. She kind of apologized by being nicer to me after that. They kind of yelled at passengers to take their seats to take off. I liked United. Too bad about the incident I read about. I was on a flight with no available seats to LA and thought someone had taken my seat. Turns out I was reading it wirong on my phone abd the last seat available was actually mine."

Pros: "The flight attendants were very nice."
Cons: "The seating was a little tight but overall it was a really good flight."

Pros: ".."
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"

Pros: "I have no complaints. The staff was very helpful and courteous. Flight left right on time and we even arrived in Cleveland 30 mins early. It was a full flight and was even overbooked, I volunteered to take another flight to provide room but then it turned out I was able to take the last seat. Small but clean airplane."
Cons: "No complaints"

Pros: "they switched our flight in boston to another flight which was totally inconvenient. then the connecting flight was delayed so we had a three hour layover. then they switched the terminal and flight time to an hour earlier than posted w/o our knowledge. that flight left and we were stranded in new jersey airport until 6 am the next day and had to rebook. now we will have to make another stop in san Francisco's before getting to portland oregon a day late. total joke."

Pros: "Rebooking me on another flight was uncomplicated."
Cons: "We had a long delay in Boston that resulted in missing my connection. I only had 10 minutes from gate to gate to make my connection. I understand that the FAA levies heavy fines on planes every minute that they are late. If so, how does it explain the delay in Boston of almost an hour? Needless to say, I was NOT happy."

Pros: "The flight was bumpy but otherwise pleasant"
Cons: "There was a rude passenger that yelled at me as I was exciting the flight suggesting that I cut her off as we were getting off the plane thinking that I took her bag. It was outrageous and completely ruined the flight for me. I realize this has nothing to do with the flight but it just made me feel so crumby and attached that I felt the need to share it. Also the leg room was a joke. We barely had any room to move. I probably won't fly coach on united again due to the bad taste it left in my mouth. Unfortunate because it's hub is in chicago."

Pros: "The staff was very friendly and accommodating"
Cons: "There was some sort of mix up with seat assignments two guys had the same seat assignment. The very nice gentleman who was sitting in my seat due this stood and allowed me to have my seat as it was on the isle and I was in boarding group 5 and my seat was all the way at the end by the bathrooms and needed to be able to stretch my legs into the isle. There was absolutely no leg room what so ever. The dude next to me spent the entire trip jabbing me in the side with his elbow so that he could access what little space I did have. I was unable to move my legs because every two seconds the entire plane was trekking to the back to use the bathroom, because while there was a third bathroom on the plane towards the front, for whatever reason nobody seemed to be using it."

Cons: "I missed my flight to San Diego from a connecting flight by a few minutes. Now I have to sit in the airport for over three hours waiting for my next flight.. not to mention it's my bday. Thanks United."

Cons: "Because United scheduled flights without regard to airport Construction in Boston my flight was changed 3 times and I still missed my connecting flight. After I missed my flight, they refused to schedule me on the next available flight even though people behind me were scheduled because they were preferred customers. They refused to pay for my hotel and the customer service was rude arrogant and dismissive. I will absolutely never fly United again. The crew on the Boston flight to Newark was lovely everything beyond that was absolutely abhorrent. We got to our connecting flight exactly as boarding closed and they refused to let 11 people board. And subsequently, United staff was rude to us saying it wasn't their fault."

Pros: "Once flight began it ran quite smooth"
Cons: "I chose seats when I booked the tickets. So... Not quite sure how both myself and my partner didn't end up seated together, and both ended up in a middle seat sandwiched between 2 overweight people... Are you little people profiling to break up the overwhelming number of big people? another couple with 2 kids were also broken up into distant areas on the plane. I know everyone complains about so many things, and this wasn't the end of the world, but still, it's not ideal. The seating/etc seemed more disorganized than usual for this flight."

Pros: "The crew was fantastic"
Cons: "I really didn't like how the TVs were running to make you think you could watch whatever you want but then you had to pay. No one is going to pay for such a short flight, it would be really nice to offer it for free."

Pros: "Except for the boarding process, the flight went smoothly, the crew was friendly and I had no problems."
Cons: "The boarding process was confusing. I was issued a boarding pass with "see agent" instead of a seat assignment listed. When I saw the United agent at the gate I was told "don't worry we'll find you a seat." I was confused because I felt that I was treated as if I was flying stand by when in reality I booked my ticket in advance. Everything worked out in the end--I was one of the last on the plane but I got a seat and had no issues with finding a place for my carry-on--however, I prefer having an assigned seat to avoid the anxiety of not knowing what is going on during the boarding process."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Pros: "Crew friendliness"
Cons: "Boarding was a mess with an adjacent gate exiting at the time of boarding creating a melee of people crossing queues. You have a carry-on baggage policy - stick to it. I wasn't carrying any roll-ons or large items but many of my fellow passengers were carrying multiple items in the hope of either getting them on or having them checked for free. Complete shambles with later boarders running up and down the aisle trying to fit their carry-ons into overhead lockers. Solution: Enforce one item only; Apply free checked items at the gate early. Apply a fee for items that don't fit and were not offered up for checking."

Pros: "Nothing"
Cons: "Multiple delays and gate changes; chaotic boarding; shabby plane condition (bathroom looked held together with duct tape)."

Cons: "For reasons known only to them, United managed to separate the reservations of my wife and mine. Having paid for the trip with the Mileage Plus Explorer card, the first checked bag is free for each traveler. At the kiosk check-in at Logan, the machine wanted to bill us $25 to check my wife's bag. It took another 20 minutes to get this rectified."

Pros: "Crew was very nice."
Cons: "Plane aisle was a tight squeeze with carry on bag plus seats were very close together, and I'm a small person at 5'1". Otherwise flight was good."

Cons: "Boarding went quickly but then waited almost 35 minutes on the plane to take off. Once the plane landed there was again a wait to pull into the gate. Spent more time waiting on the plane than the flight itself."

Pros: "Nothing."
Cons: "Recently United decided to cancel all of their flights to Denver due to an April snow storm. United was the only company that chose to cancel rather than delay flights. Our flight was cancelled 24 hrs before any snow fell. Their solution was to offer us another flight over 72 hrs out. After spending 6 hrs on the phone with this company (not exaggerating) I feel entitled to say that this company holds zero accountability or concern for their customers. We had to spend an additional $500 to get to our destination last minute through JetBlue."

"Seats and leg room very uncomfortable."

"Overbooked"

"Nice and comfortable flight! Ontime Landing!"

"For a budget airline company, it was a very good experience. Flight boarded promptly & even arrived 15 minutes early at my destination"

"They cancelled my departure flight, and the rebooking process was not easy. My returning flight boarded late. You get what you pay for."

Cons: "Better prepared crew. Flight delayed due to not having a flight attendants."

Pros: "On time. Boarding easy and organized. Crew were nice."
Cons: "No drinks at all to "minimize contact". A bottle of water would have been nice."

Pros: "The crew was great and flight was on time."
Cons: "I believe you just can't substitute comfort for price and Frontier is not comfortable at all. And also for it to be a pandemic to my surprise the middle seat wasn't left open."

Cons: "No food or beverage supposedly due to covid yet we're all in the flying tube together with the recirculated air."

Pros: "The cheap price of the flight."
Cons: "The flight attendant took my bag out of the overhead compartment and made me check it. It was the same bag I used flying to Florida and did not have any issues with it. She insisted it was too big. I told her it obviously fit just fine because she took it out easily and that it was regulation size and weight. I was not happy at all. I paid to sit up front and get on first to put my bag in the overhead compartment for a reason! I’ve used this bag several times with no issues. I spent an extra 35 minutes trying to get my bag and leave the airport that I didn’t have to spare. She had no regard for incredible inconvenience it caused me."

Cons: "LONG walk to car rental"

Pros: "The $69 price was amazing!"
Cons: "I have to check in at the counter in order to get free bags for being military and they issued me a paper ticket instead of an electronic one."

Pros: "Only thing I liked about the trip was how fast I got seated and how fast I got off."
Cons: "The pilot didn’t even introduce himself like most airlines do. The seats didn’t recline, there’s no WiFi which I understand it’s a cheap flight but with no blankets no comfort in the seat it makes it hard to relax. And the flight crew didn’t even smile while handing out food and beverage."

Pros: "The Flight crew did a good job and the price for the flight was good"
Cons: "The flight to phoenix was 2 hours late due to issues getting the plane to Cincinnati it happens no big deal. However the flight coming back from Phoenix to Cincinnati took off on time and landed early but when we landed it took over an hour to get our bags initially there was a storm that held them up but after the storm other flights were getting there bags but not frontier and when we finally for a representative she was very rude and provided no answers as to what the problem was she just said the ramp is closed and stormed off. I will be contacting the cooperate office regarding this."

Pros: "Price reflects service and experiwnce, but is cheap"
Cons: "Just before I left for LaGuardia airport terminal C, Kayak sent a push that my moms terminal was changed to d. I took her to D. They said she needed to be at terminal C to get her boarding pass. It took me ten minutes to circle LaGuardia to get back to terminal c, at which pointANOTHER push popped up that said her flight was in terminal D. I live in NYC so can get myself around, but kayaks pushes were infuriating as I am traveling with a wheelchair guest and your System is sending out the INCORRCT information. You almost caused my mom to miss her flight, which would have been very bad for medical Reasons."

Cons: "Second time in a row we've waited in excess of 30 min for luggage at the carousel"

Cons: "It was delayed for about 9hrs... I was supposed to catch up with my friend, but I could not make it.. Although Frontier staff offered me vouchers for food ($15) and the future flight ($200), still it was really disappointing."

Cons: "I appreciate the inexpensive fares but flying with frontier feels like a second class experience. On a red eye they turned the lights back on to sell is credit cards which felt disruptive of the possibility of sleep and the stewardesses were quite sharp with their directions for the patroness. I found this to be an uncomfortable and slightly disrespectful flying experience. If I have to pay a bit more next time to not feel this way it will be well worth the money."

Pros: "Nothing"
Cons: "Frontier had 2 flights out of FLL all day. 1st scheduled to leave at 10am to Trenton. Our's to Cincy at 4. Trenton put passengers in and they sat on the tarmac back the APU was broke (essentially plane's starter). Then people finally were able to get off the plane. Meanwhile, our flight to Cincy couldn't leave because the airport wouldn't let us use a different gate! Apparently, Frontier wasn't paying what the City wanted so we sat there waiting for over 6 hours though our plane was at a different part of the airport waiting on is, we couldn't board and leave!!!"

Pros: "all staff were,very nice and polite to everyone and the plane was almost full"
Cons: "I was unable to download the ticket of my minor age 14 child so on arrival at the airport I told the bag check person he gave us a copy of our ticket for boarding as I showed him we had checked in already but could not see his ticket we were TSA pre checked went on to that area with line I went first using my app boarding pass but they would not let the child in saying his,ticket was not present checked TSA but it was when i checked him in,so we had to go through a 45 + min line a second time. very inconvenient almost making us late for flight."

Pros: "After reading a number of the negative responses posted by of other travelers I went back and looked at the initial booking: dates, times, upgrades and fares for our two round trip tickets. I can only explain the difference in our positive experience and their bad ones in that by making my initial choices on those specific dates and times and that by choosing to purchase the upgrade we had a good outcome. It’s the business model, if you use a site like Kayak use the filters. If you choose the lowest price as your default you get what you pay. Actually, about a week prior to our round trip my wife had flown to San Diego one-way and that one-way ticket actually cost her about $3 more on a different carrier than both of our two round trip tickets combined (before the upgrades) on Frontier. Had I been stuck in the back of the plane, in a middle seat, without priority “zone 1” boarding and had I been surprised with having to pay extra for both our checked and carry-on baggage at the counter I would not have been a happy camper either. I guess if you start out the process by only looking for the (best/ lowest?) price, then it comes down to this; what is more painful, paying for the upgrades or the hell of the cattle car."
Cons: "Nothing"

Pros: "Heath (our steward)made excellent conversation and kept a large group in the middle of the plane calm and he was so considerate even with lightning and pouring rain. Great job, Heath! Give that man a training position. He could teach a thing or two about a smile going a long way and when the door closes he really acts like he cares about taking care of the passengers. So different and rare from the gaggle of gossiping I am accustomed to seeing. It is so refreshing to meet someone like Heath."
Cons: "Weather coul not be controlled by Frontier But you should hire more second carrier flight staff like Heath."

Pros: "Nothing."
Cons: "I tried numerous times hours before my flight to check-in using the fly frontier website. It never worked. I arrived at the airport an hour and a half early. With bus delays, I walked up to the ticket counter at 9:24pm to retrieve my ticket. Flight leaves at 10:00pm. The attendant tells me I missed my flight by 9min because you have to check in at least 45min early and that there was no way I could board. I asked if the plane had already left, he said that it had not. No good answer as to why I couldn't be accommodated. I explained my qualms about the online check-in but it was pointless. I had to fly with another airline which costs me $367.00 to book. Terrible customer service and no leeway or understanding whatsoever."

Cons: "The flight was delayed and we got a notification from google, but when we called Frontier, they said it was on time. And when we reached the airport they said, its been delayed. It caused a lot of inconvenience. Very unprofessional."

Pros: "The direct flight"
Cons: "New plane had Uncomfortable seats, ventilation of air flow was poor, no food/beverage service, where you place your head is hard, many announcements during the red eye flight, a lot of turbulence."

Cons: "The seats were very uncomfortable and didn't recline. The tray tables were very small. I don't like the come-on with low advertised fares and then additional charges for everything. This was my first time on Frontier and I won't fly it again."

Pros: "Comfortable flight"

Cons: "I was late getting to the airport. Im not from here so i endend up at st petes airport. Got to Tampa and Still had 30 minutes before departure and they wouldn't let me check in said they were almost boarded and i missed my flight. So i asked for a refund of at least some of my money and they said with the rebooking fee it would be what the ticket cost. Worst airline i have ever dealt with. I had just moved down here and the whole trip was for me to be able to visit my kids. Never again will i book a flight with this shitty airline"

Pros: "It's pretty difficult to pick out what I liked about the airline, other than the originally "cheap" flight costs – but those increased by $55 by the time I actually took off from the airport."
Cons: "The policies for this airline aren't well known at all, and it's ridiculous they would think I'd be aware that they charge for a carry-on bag, charge to move seats up front the ridiculous back seats they slot you, and there is no wifi! I even had to pay $3 for a small can of Seltzer Water! I will never ever fly this airline again. Also, the seats were incredible uncomfortable and the tray isn't an actual tray you can utilize, so I sat with my computer in my lap (uncomfortably) the entire time. Everything was sticky and smelled bad, from the tray to the seats to the seat belts. Again – never flying Frontier again!"

Cons: "They cancelled my flight outright less than 12 hours before it was scheduled to take off and informed me the earliest I could get to my destination was a flight 48 hours later. I had a job interview the next day and grad school starting the day afterward, so I had to spend $500 to book a flight on a different airline in order to get back in time. Worst travel experience ever. I will never fly Frontier again and will encourage all of my contacts to never use them."

Pros: "The fast and friendly services."
Cons: "The seats were very uncomfortable, but remember it's a budget flight so it's normal."

Cons: "Three days before christmas on 12-22-16, Frontier cancelled our flight last minute from Phoenix to Cincinnati. I was traveling with two small children. The only option we had to get home was to pay $2200 for 3 one-way Delta tickets. Now I'm in the process of trying to get $1800 dollars back. Frontier initially told me those who bought tickets from another airline could get $600 for every ticket purchased. I have submitted everything requested and now am receiving emails that there is no guarantee I will be reimbursed. Frontier better do what is right and reputable. Customers don't deserve to be treated this way."

Cons: "Flight 736 was delayed multi times. From me coming into Cincinnati at 6:58 pm on December 19 to arriving the next morning December 20 at 1:20 am is unacceptable. The two people at the desk were very unfriendly and kept changing their stories. They said that they were waiting on the crew because the plane had landed and we were staring at it since noon. Now I know the hub is in Denver so why wouldn't they have a crew on hand? The pilot was there because he would come in and out of the plane area to the waiting area. So they blamed it on the stewardess. When we finally got to go on board we were not moving. Bags not on board, no fuel, weight not right. It was one thing after another. It was the flight that was unacceptable. My name is Anne"

Cons: "My flight was a very early morning flight scheduled to depart at 6:25AM. After parking my car in the long term place, the driver was a bit slow and I arrived at the counter at 5:45AM. There was a line of people for the next flight. So I went straight to the lady at the counter and said my flight would leave shortly. Can you please take care of my check in. Her name is Carol. She was extremely rude and unprofessional. She basically brushed me off by saying you are too late for your flight. I said I still have 40 minutes and if you can check me in I can still avail my flight. She didn't even bother to listen to me and asked me to stand on the side and when she would be done with other passengers then she would listen to me. I couldn't wait because my brother was having a surgery the same day in LA for which I was flying and my brother was alone. Unless I arrived on time, they wouldn't even do the surgery and he would then suffer more. So I rushed to the Delta counter and found a flight that would allow me to arrive in LA on time. I had to pay full price to Delta to buy a complete new ticket and thus I availed my journey to LA from Cincinnati. I couldn't use Frontier flight. I used it only when I was returning from LA and didn't use the Delta flight for my return journey. It ended up wasting so much extra money that I wish I didn't have to. After buying ticket from Delta I once again returned to Frontier counter since I had time available now. By this time the Frontier counter was empty. Another lady who was at the counter, she actually witnessed what just happened a few minutes ago with me and she said she was sorry. She said Carol could have easily accommodated me. She gave me a piece of printed information that says "To File a compliment or Complaint". I called that number but that was an invalid number though it redirected me to the correct number. The person who took the call, listened but did nothing. I am totally upset with your handling. And oh yes, during my return I noticed so many fellow passengers were being harassed in a similar way at the LA airport. There is price they were being asked to pay for everything including a particular seat of their choice. How ridiculous. I will never avail Frontier service in the future again unless my issue is paid proper attention to and resolved satisfactorily."

Pros: "Everything went smoothly and on time"
Cons: "Having flown multiple times on Frontier, I find it odd that you never hear anything from the cockpit. Like: Welcome passengers. estimated time in flight, crusing altitude, estimated arrival time, weather at destination, starting decent, etc. Of course, as an ex-military and corporate aviation pilot, the more I know the more comfortable and connected I feel."

Cons: "I had to wait over an hour to get my bag at the San Francisco airport"

Cons: "5 days before my flight I went on Frontiers website to buy a seat. I had picked 3A because it allowed me more leg room and a reclining seat. I stand 6' tall! I was gladly to pay the extra cost for the extra comfort. I was having trouble with their website so I ended up calling customer service to complete my transaction. The customer service person said he completed my transaction and seat assignment and would send me a confirmation, soon. The night before my flight, my confirmation finally arrived with the wrong seat. My seat had been changed to the bulkhead with no leg room at all. My original set was sold to someone else. I feel this was very unfair and I should receive a refund. I ended up moving into a row that didn't recline but it had and area under the seat in front of me to at least stretch out a little. Those seats were less expensive. I should have received what I paid for and nothing less!!!!!!"

Pros: "Initial fares are quite low."
Cons: "But most are surprised that all bags are charged a fee, carry-ons as well. For a flight for two, the additional $70-80 USD PLUS fees for food and huge fees to change balance out the fares. You just can't calculate these costs at the TIME OF DECISION. So then you are left with sub-par service and the same net costs as with a major airline. Also, luggage took over an hour to show p in Denver from Cincy. When trying to take a personal trip this time costs your satisfaction. A pain to fl both directions."

Pros: "The employees were nice."
Cons: "The line at the airport to drop off my luggage (which was prepaid) was crazy long as most people had not prepaid and some were trying to pay with cash (which Frontier does not accept). Even tho I had my boarding pass printed and luggage paid for I waited almost an hour in this line - and I arrived 2 hours 1/2 early. After arriving in Cincinnati the luggage took at least 40 minutes to arrive at the pick up point. On my outward bound trip to Orlando the luggage took over an hour to arrive at the luggage carousel. It seems that Frontier does not have a good rapport with the baggage handlers at the airports."

Pros: "The flight attendants were very nice."
Cons: "I have nothing bad to say."

Pros: "Relatively smooth boarding process and friendly crew"
Cons: "Pay for everything under the sun"

Pros: "Cheap price, friendly and courteous crew."
Cons: "Boarding was like a stampede. No way that many people were in Zone 1. The boarding gang could have exerted better control. Be aware that the seats are basic-very small tray tables, no recline and not as upholstered as other airlines. But, not terribly uncomfortable."

Cons: "I was surprised to be charged for a small carry on bag for $40.00. I found the passenger next to me was not charged for the same exact bag."

Pros: "Most everything else was oK."
Cons: "As I said, the seats don't recline, and are shy on padding. Very uncomfortable. Might be ok for a short flight, but, NOT 3-4 hours. Won't do that again!"

Pros: "Enjoyed the crew and their jovial nature. Very friendly all around. Prices are great, but alas you get what you pay for in the end."
Cons: "The seats are extremely cramped. Granted I'm a bit of a bigger person the super small guy next to me couldn't keep from jabbing me with their elbow or bumping knees on occasion. There's also minimal leg room and almost not enough space to be able to get something out of the bag you put under the seat in front of you. On both flights I was on the "air conditioner" didn't seem to work. As in it put out air but it was not cool air. On the return flight we ended up having to wait over an hour to get our baggage at an airport that was significantly smaller that the one we had flown into before."

Pros: "Nothing"
Cons: "Flight was horrible was supposed to be 4.5 hours straight though instead we get all the way to st.lewis the pilot said they had to make a landing cause the co pilot was sick so we was going to stop there granted we had already been on the flight for 4 hours now then he came over and said no we're going to fly back to Denver now my flight was from LAX to CVG we was almost to home. So we flew back to Denver an hour and 20 mins to sit at the Denver airport for 2 hours before they could get us another flight. She plane is cramped and seats uncomfortable so finally we make it to CVG around noon eastern time when we was supposed to be there at 6am eastern time. I call frontier airlines and all they was to do is give me a $50 dollar credit twards another flight with them and I never want to fly though this airline again. I won't recommend anyone to them. And just an FYI to frontier we don't want you to try and get us to apply for a credit card when we finally arrive at our destination we want off the plane please find a different way to promote your airline/credit cards. I would suggest improving customer service and everything though I say that would help you a lot"

Pros: "The crew was great! One of the best I've ever had -they had to be to make up for all the other irritations of flying Frontier."
Cons: "At no time when I was pricing out best price flights did Frontier let me know that my bags, my seat and my soft drink would cost extra. Seats were barely padded and mine at least did not recline. It took over 45 minutes for baggage to arrive at the claim area which was maddening since I would have preferred to do what I've done on just about every flight for years - carry on my bag at no cost. Because the cost was just as expensive to carry on and the flight was clearly full (since I did not learn until just days before boarding that I had to purchase a seat), I was concerned about my bag being somewhere else on the plane AFTER I paid to have it with me. In the future, I will stick with higher quality airlines in which I know what the cost is up front and I get a soda without pulling out a credit card."

Pros: "Pretty much nothing."
Cons: "The fact that you have to pay for a seat - any seat - and carry on, and water, for God's sake. Unreal. Rude flight crew ("take your body parts out of the aisles"), incompetent and rude boarding crew (completely ignoring boarding order, except to make one elderly Asian man leave the line - while clearly letting everyone else board in whatever order they pleased.) Horrible plane - ridiculously uncomfortable seats, no legroom at all. I am 5'10", healthy and middle-aged, and sat with my legs crunched for 4 1/2 hours, leaving me almost unable to walk after the flight. I will never ever fly Frontier again if I can help it. And I will absolutely tell everyone I can not to either. Awful experience."

Pros: "The original ticket price was great, but that's because they charge you for your carry-on, seat, and refreshments."
Cons: "Frontier has found a way to turn something barely tolerable into something laughably inadequate. The seats were narrow, plastic, and uncomfortable. They did not recline, include a tray table (the flight attendant referred to it as a "tray tablet"), or have any form of entertainment on or in the seat back. Common customer courtesies such as beverage services and snacks were not complimentary, leaving many passengers on my 5 hour flight with a dry mouth. The flight attendants, though able to find a way to channel their obvious frustrations into humor, were clearly not enjoying their jobs. Customers were not snapped at, but were oftentimes spoken to in a short manner. I'm assuming they're thinking they could be better compensated with a rival airline, instead of one that charges for soda."

Cons: "We were 5 minutes late to the airport due to heavy traffic on the initial flight, and they already had closed the gate. No one really wanted to help, and when they tried to re-book us for the next day, they flights were full. No real help from the airport crew. Another traveler who was there just when they closed the counter, also got turned away."