Long time ago coming home from AK and getting a little box of pizza and then an ice cream bar.. cute
Comfort and quality of the airline is top notch, like its sister company Virgin.
A little hard to get onto the WiFi, but once on, it was fine. Hey ... it’s free so overall, still great
Stolen items from luggage
Friendly staff but
Unreclinable seat on a red eye flight is a torture. No attempt to move us on a diffferent seat when the flight wasn’t even full. Not the most mindful
On time and uneventful. That's all I really want or expected. Alaska came through in flying colors (pun intended).
On my return flight it seemed that the attendants were trying to stop anyone other than the 19 or 20 people in first class from using the forward bathroom. On my flight out, the cabin was asked to "wait at row 6" for the bathroom to be free. That seemed reasonable, even though I was in row 6, and fair to ask. However, on my return flight they seemed to expect the entire rest of the plane to use the rear bathroom. That doesn't seem right.
All the services
TV screen didn't work too well. Delayed starting
Flight on time.
I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job.
I did like that "new plane" smell. Good pretzels.
Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!
Good crew on board
Poor communication, continued delays of flight. Poor on ground staff at dca
All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel.
Arriving to the destination
Crew was friendly and helpful
Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.
Normal too squished conditions.
adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)
Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats
Spacing with seats
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