BZN - RAP
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Top airlines flying Bozeman Gallatin Field to Rapid City
Scores according to KAYAK customer reviews
Cons: "Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled."
Cons: "Don’t be delayed by more than 1 hour. Twice the same day / both directions."
Pros: "Yes crew was great"
Cons: "More leg space"
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Pros: "Comfortable and spacious seating. Quick and smooth flight."
Cons: "Since this was such a short flight, there wasn’t much to improve."
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Pros: "Quick flight...ahead of schedule"
Cons: "Cheese It’s are boring...miss the snack mix"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Movies and snacks on board. Friendly staff"
Cons: "They should provide free headphones"
Pros: "The flight was delayed several times due to bad weather in Tampa. The gate agent was good at explaining the problem and said it was the FAA that had put a ground stop in place. It was nice to be informed about what was going on."
Cons: "The cabin was very noisy -- don't know if the AC fans were cranked up or what, but the constant roar made it difficult to converse with the crew about snack and drink choices."
Pros: "Food was excellent. I had the pasta. Loved watching movies."
Cons: "Not the yet"
Pros: "Comfy seats, quick service."
Cons: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."
Cons: "Seat assignment at gate and it changed 3 times to Accommodate others."
Cons: "The Wi-Fi cut out a bit"
Pros: "Every aspect of this trip with Delta was super! We were on time, a bit early even. The flight was smooth and comfortable."
Cons: "I would prefer fresh fruit or vegetables as a snack."
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Pros: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Cons: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."
Pros: "Fly attenden alwas with a beautiful smile"
Cons: "It was very hot and did not cool down"
Cons: "Cramped seating for premium Econ"
Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."
Pros: "Crew was very good I would say that 5"
Cons: "This Delta flight did not have seat back screens to watch in flight entertainment. You needed to use your smartphone or tablet keeping in mind Amazon tablets won’t work. You needed to go to delta website and choose what want to watch the you needed to have Gogo Flight entertainment app already on smartphone and then would work. Not easy even for me a vivid user of tablets and smartphones. The seats had miniumal room available between seats it felt like I am on 5’qq so couldn’t imagine anyone taller that comfortable unless get first class. I even upgraded for “comfort” section which gave you a few inches extra. And wdith of chair me being a 36 waist was a little squeezed in. Crew was very good tho I will say that. But I laways fly JetBlue or Virgin America, or Alaskan Air for reason of more comfort and lower prices ticket but this time on flight close to my destination was Delta which I Flew for free, I would much rather buy ticket on the three others I fly if could have."
Pros: "Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew"
Pros: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
Pros: "Entertainment did not work even though it was a quick flight we sat at the gate for a while which turned the flight into hour and a half."
Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"
Pros: "A screen with free movies is nice."
Pros: "Great to have in flight TV"
Cons: "Too tight and seats not comfortable."
Pros: "We made it it was short 1 hour 11 min"
Cons: "I had a long lay over it was more then 12 hours"
Pros: "Smooth and on time boarding,early arrival, comfortable flight."
Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"
Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."
Cons: "Nothing. Delta is the best airline in North America"
Pros: "I got upgraded to a Delta Comfort+ seat. This gives me more space and more comfortable."
Cons: "Was not given a chance to select seats in advance. Also was not advised where I should go to get my boarding pass because there is no China Southern counter at Detroit airport."
Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"
Pros: "Ease of it all!"
Cons: "The jerk behind me who kept kicking my seat and kept coughing obnoxiously like he had never been on a plane"
Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"
Cons: "not enough leg room and space. The business class should be at the minimum for economy. My standard carry on luggage did not fit the over head compartment."
Pros: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Cons: "No complaints! I had a perfect diet coke and pretzels while I watched tv."
Pros: "Comfortable flight, plenty of leg room and I live the individual chargers at each chair."
Cons: "When I pay more for a direct flight, I expect my flight to be non stop. Delta changed my flight and added a layover but I didn't receive any recompense from the airline. Seems very odd."
Pros: "We got to board first"
Cons: "The seats were uncomfortable, the food was uneddible and we had to wait a very long time for our baggage"
Pros: "As Scheduled, staff hospitality"
Cons: "+$25 extra each bag, seats not near travel companion"
Pros: "The boarding process was very well done. Gate agent and flight attendants on top of their game. This is how it is supposed to be done. Thank you."
Pros: "I needed to change my flight because my international flight from Buenos Aires was delayed due to a national work stoppage and I would miss my scheduled Delta flight from JFK to SAV. The cost difference to take a flight later the same day was exorbitant (over a $500 additional cost to the price of the original ticket) so we elected to fly back to SAV two days later. I do not understand how airlines can get away with charging such exorbitant ticket prices--these prices should be regulated!"
Pros: "lte leaving Houston, cancelled flight back from Atlanta, reset to 3 hrs later, wound up leaving 12 hrs later."
Cons: "The temperature on the flight was super warm. I was uncomfortable. I was told that with Layover I would receive my check in bag for Hotel stay. the attendant took a discription of my luggage for other united employees to tell me it would take 3 hours to retrieve my luggage. They didn’t even try to look for it or help me. Then what’s the point of taking my discription down? Now I have to stay at a hotel with nothing on me. So ridiculous and rude."
Cons: "Wifi would be nice on the smaller flights"
Cons: "They boarded us in spite of the fact that the flight had been delayed 40 minutes. We were all getting alerts on our phones but were told to disregard it and board anyway. We then had to sit on the runway for 40+ minutes until we could take off. Since we were traveling with two small children, it would have been preferable to spend those extra 40 minutes in the terminal rather than on the plane."
Pros: "Crew was great."
Cons: "Doing a better job with last minute delays and connecting flights. I’m tired of lost bags."
Pros: "Pleasant, uneventful flights."
Cons: "No complaints."
Cons: "The new plane has no usable pouch to put small items in during takeoff and landing - you have to hold everything now, as the cargo net they use barely opens. As hard as the crew hammers you to put things away, having that pouch is handy. Also, we all know we are crammed in too tight."
Pros: "Not the flights problem that I have sciatic issues and get very unconfortable, not going to lie I was more uncomfortable than I thought I’d be. Bathrooms were clean and staff was wonderful! Besides the long flight and my own back issues, great flight."
Cons: "If I upgraded to first class!"
Pros: "The flight attendant was very sweet and helpful."
Cons: "Every.single.time I take this flight we sit and wait for upwards of 30 minutes for someone to be available to park/unload the plane. The wait is so consistent it’s ridiculous."
Pros: "Hearing progress and warnings of turbulence ahead, everything else great - flight attendants especially."
Pros: "Great service, quick and easy!"
Pros: "No problems to deal with"
Cons: "It took 35+ mins for bags to be unloaded in claim area. And I was 1st class!"
Cons: "Plane as dirty and dislike direct tv"
Pros: "Upgraded Business Economy was much nicer than regular Economy. The flight got in to Tampa early."
Cons: "Bathroom not maintained during flight. Vomiting child seated behind us (which I know was not the airlines fault, it was gross though)."
Cons: "We waited an hour and a half for de-icing in Bozeman and I nearly missed a connecting flight in Denver"
Pros: "Nice staff, helpful front desk and flight attendants."
Cons: "No wifi, carry on fee, small seats"
Cons: "Ride was bumpy"
Pros: "Informative Gate Attendant Nice flight attendant"
Cons: "I couldn't take my computer bag on board and had to empty it because of the small space overhead. Bozeman airport was very nice. Easy to maneuver in the airport."
Pros: "On time Nice crew"
Cons: "Pure sugar snack"
Cons: "Way overcharge for 3rd bag -$150 for single relatively small bag!"
Cons: "Getting bags checked was a nightmare in Bozeman with United. Way understaffed behind the counter. This is a typical problem in Bozeman at Peaks."
Cons: "The flight was delayed by an hour"
Pros: "Magazine was worth reading"
Cons: "Boarding process is broken. They start boarding on time, 50 minutes before the flight, but the group system they use doesn't get people on efficiently. Both legs of the flight took over an hour before the plane was remotely ready to move."
Pros: "Boarding was quick and easy."
Cons: "Flight attendant never smiled once. She got short with the lady in front of me. Just looked like she doesn't like her job. You could tell she didn't want to be there. I never did hear the Captain speak. The crew just seemed unfriendly to me. Service at the airport was great!"
Pros: "The seating seemed a bit more spacious~very much appreciated!"
Pros: "For those prices, I liked nothing. Tolerate was more like it."
Cons: "Business class seating is way overdue to be replaced and need for two prong connection to entertainment sound is a joke. Polaris Lounge missing any kind of basic food or snacks in effort to go overboard with chef "inspired" food. Seating largely geared to single travelers and travelers of 2+ people have difficulty finding seating."
Pros: "On time. Comfortable"
Pros: "Good solid trip. No issues and went smooth. Your team Was good both ways."
Cons: "Lots of turbulence. Horrible landing...very abrupt."
Pros: "I like being able to use the United App,"
Cons: "I don't like having to pay for all entertainment in the headrest tvs. The app is much more convenient."
Pros: "Warm friendly competent staff."
Pros: "Employees were very nice"
Cons: "Seating very cramped I'm six foot one maybe you guys should look at JetBlue"
Pros: "smooth check in, effortless boarding"
Cons: "1/3 of a soda can for a drink? Just give the clients a can for heaven's sake! too short a flight for much but the snacks are pretty tiny"
Cons: "IT system outtage, grounded all domestic flights"
Pros: "I was late to get to airport-- the airport is small-- I hauled and managed to get checked in and got to gate 15 minutes before take off. There was no one at the gate door. I went to another gate and she tried to call the attendant at the door. She didn't respond because her phone was at the desk. I was frustrated I didn't get on while I could see she was talking with people at the gate and in the airplane-- but I should have been there earlier. That said-- she came out and was incredibly helpful-- she managed to get me on a flight only an hour after that one and I didn't miss my connecting flight."
Cons: "Hard to sleep, turbulence"
Pros: "I have nobody sitting next to me"
Cons: "The 20 min delay"
Pros: "On time"
Cons: "Luggage lost or left in Chicago with meds including insulin, had to stay in motel in Portland, ME to wait for morning flight. Hope luggage is on that flight. He needed his meds and only wanted to help when they said there was too much baggage. Mr. Perrin had only one carrying with everything in it. The flight itself was fine and he had good aisle seats and wheelchair at all points, but the lost luggage with the important meds caused a problem. We hope United found it."
Pros: "Great flight attendant"
Pros: "Held flight from Chicago to Harrisburg so we could make connection. Arrived MDT only 30 minutes later than original schedule."
Pros: "Kindness of crew"
Cons: "Both flights delayed, no entertainment on board only pay-per view"
Pros: "The crew was the most polite, calm and reassuring crew I've ever come across. When faced with the mounting frustrations of a cabin full of delayed passengers, these guys were smooth as silk. Bravo!"
Cons: "Being grounded due to weather is unfortunate, but the team did so well in managing expectations, it's hard to be mad."
Pros: "Crew was great."
Cons: "Unfortantely their was a mechanical problem that delayed the flight. I understand that failures occur, but only having one mechanic available to work this problem is not good. What happend to the two person concept when working on critical aircraft systems? Pretty hard landing at Chicago."
Pros: "New seats (more room & comfort) & movies"
Cons: "No food no wifi"
Pros: "Great overall leg of the flight"
Cons: "No one working the ticket counter at check in for questions. Obviously understaffed!"
Cons: "Its a joke paying money to watch broadcast T.V."