Daily cleaning, installation of cabin HEPA filters on flights from Bozeman to Washington Dulles Airport
This flight route requires at least one stop and takes a minimum of 6h 25m.
The best deals for a one-way ticket found by KAYAK users over the last 3 days were on United Airlines ($148) and American Airlines ($158). The cheapest round-trip tickets were found on United Airlines ($285) and American Airlines ($288).
Even though you are not required to have a passport, keep in mind that an official ID is needed to board the airplane.
If you are looking for a flight deal from Bozeman to Washington Dulles Airport, look for departures on Thursdays and avoid leaving on a Sunday, as it's usually the priciest day. When flying back from Washington Dulles Airport, Wednesday is the cheapest day to fly and Friday is the most expensive.
When flying out of Bozeman you will be using Bozeman Gallatin Field. You will be landing at Washington Dulles Airport, also known as Washington Dulles Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Bozeman to Washington Dulles Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington Dulles Airport from Bozeman is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington Dulles Airport with an airline and back to Bozeman with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington Dulles Airport from Bozeman up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Great trip, thank you 😊"
Cons: "Such great staff!"
Pros: "The crew was friendly and made sure we were comfortable at all times. Loved the warm cookie. A nice touch! We were offered coffee immediately on entering the plane. Perfect for a early morning flight."
Cons: "Nothing I can think of."
Pros: "Nothing it was cold no blankets."
Cons: "Flight was not on time. Delayed 5 hours."
Cons: "There was no one at the front desks when we arrived for at least 30mins."
Pros: "A full complément of movies to choose from"
Pros: "I like the spaciousness in the front for your feet."
Cons: "The flight lasted about 5 hours, but they only offered limited small snack (chip or granola bar) and some drinks. They have sandwich and other real food but it costs around $9.5. Some other airlines provide free full meal even the flight time was only 3 hours."
Pros: "Fast flight; clean cabin: tv screens at every seat"
Cons: "my seat wouldn’t stay up, it was a little broken"
Pros: "Movie selection was very good"
Cons: "Gentleman sitting in front of my son was intoxicated and dropped his sauce on the floor which splattered on my son. I told the hostess who helped clean up the mess. The man was too drunk to even realize his own mess. Limit drinks. He bought 3 drinks on a 5 hour flight."
Pros: "Alaska is my favorite airline."
Cons: "My seat assignments did not transfer to Alaska so I couldn’t get my seat assigned until just before I could board."
Pros: "The Crew was amazing & super friendly. They have a 20 minute bag guarantee so you get your checked luggage super fast."
Cons: "On one my flights I had to sit in an isle seat & people kept bumping me while I was trying to sleep but that's really out of anybody's control so I can't fault the airline for it!"
Pros: "More room in economy than other airlines. Thanks!"
Cons: "Still miss the live tv programs from Virgin America days."
Pros: "Friendly crew Hard cider Easy loading, organized Cart for carry on luggage"
Cons: "Small storage area on board at seat & for carry-ons Seats were crowded , small , close together Noisy sitting in row 4 or 5 near propellers/ engines"
Cons: "I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional."
Pros: "Fast boarding and flight. Food couldn’t really be rated as it was a couple cookies and a drink. Comfort was average for economy class seating. There was ample room to move your feet as long as there was room to stow your bags up top. On this flight there wasn’t much room. Too many people bring carry on baggage vice checking it in."
Cons: "Not enough room to stow carry on baggage."
Pros: "Crew Entertainment"
Cons: "Two hour delay"
Pros: "Both the ground crew and flight crew provided exceptional service. They were caring, attentive, and very helpful from the time we arrived at the airport in San Francisco until we landed at Washington Dulles."
Cons: "No complaints whatsoever."
Pros: "Flight was fine. Crew friendly. Seat comfort quite good. Movies etc great."
Cons: "Cabin very cold. Took 90 min for crew to come around for drinks and orders. Nothing to do with rough air."
Pros: "Plane left on time and arrived half an hour before schedured"
Cons: "The plane is not clean, seat very small I am not a fat person"
Pros: "Roomy seats and all together comfortable."
Cons: "There wasn't anything we did not like."
Pros: "Friendly staff nice clean airplane"
Cons: "I don't normally leave reviews, but words really can't describe the nightmarishness of what should have been a quick four hour flight from San Francisco to Washington. Seats for my wife and I were not where I had reserved. Plane had one working lavatory for a cabin of 150 economy passengers. This resulted in a line that stretched the entirety of the single aisle of the plane for the majority of the flight. The second toilet simply had a piece of paper with sharpie that read "DO NOT USE!!" There were two attendants, one of whom wore a t-shirt and was mostly indistinguishable from the passengers. Didn't get so much as a cup of water until over two hours into the four hour flight. No snack, but that's the least of my complaints really. The attendants spent most of the flight in the back of the plane discussing their new vacation lottery and where they were going to go out drinking when we landed–I know because the rear of the plane was where I ended up, forced to smell the single working toilet, in a seat that didn't recline."
Cons: "The gate was switched at the last hour for no apparent reason to a gate that had a delayed flight. My flight was delayed an hour as we waited for the first flight to depart and then my flight to deplane, get cleaned, load and depart. Not sure why this needed to happen."
Pros: "Boarding smooth"
Cons: "See above"
Pros: "Nothing, didn’t fly"
Cons: "I purchased insurance in the event my circumstances changed and I couldn’t fly. My circumstances did change and I ended up not flying. When I contacted Alaskan, they “reimbursed” me for the flight but simultaneously charged me $125 as a change fee. The result was no benefit from the insurance, and a loss of my money as a result."
Pros: "The great selection of movies available on the flight."
Cons: "The flight attendants seemed rude and not friendly."
Pros: "Also...spacious seating by coach standards"
Cons: "Never a fan of boarding zones but it was fine"
Pros: "One of my better experiences flying, ever"
Pros: "On time. Tons of free movie options. Good snack options. Comfortable seats."
Pros: "Flight was not crowded, so there was an empty middle seat. Arrived early."
Cons: "Nothing to complain about."
Pros: "Great crew. Boarding was fast and efficient."
Pros: "The flight was on time, the crew was very friendly and the seats were very comfortable. Overall very good experience."
Pros: "Premium seating has more leg room"
Cons: "Entertainment system down. WiFi worked intermittently and was very slow. Without the system, food service was nonexistent. I actually asked for food to purchase only to have an attendant walk to ‘check’ and never return. Abysmal."
Pros: "Entertainment, free movies"
Cons: "They separated my seat with my 2 years old son, far far away. My 2 yo son got the seat in row 13 while mine was row 23. Then the front desk staff could only help to switch to row 12 and row 13. We’re still not together. That’s horrible. Then when we got on the plane, I asked people around if they don’t mind to switch their seats, but still not working well. The flight attendants didn’t help at all. Just saying, “this is the best we can do.” What did they do? They didn’t even help me to work it out. Then one of the front desk staff came onto the plane and help me out. My son and I finally sit together. But the overall experience sucks! Alaska Airlines needs to train their crew to have more emphatic to the passengers."
Cons: "We only had one drink for a 5 hour flight! Took two hours until we were finally able to get a glass of water."
Pros: "Crew was exceptional - friendly and took care of passengers, including helping an old lady with her bags etc."
Pros: "all was good trip and service nothing to criticize"
Pros: "The selection of movies"
Cons: "Noisy unfortunately second to last row on the plane near bathroom noise and traffic. Loud conversations behind me. At one point a woman started playing music on a device and singing loudly. This was a night flight. I think one of the passengers finally asked her to stop, I would have thought one of the flight attendants would have approached her"
Pros: "Yes, they My have lost it but they delivered it to make up for the mistakes."
Pros: "Alaska is great in all ways"
Pros: "trip overall very good"
Cons: "It didn't have on board wi-fi"
Pros: "The flight and crew were great. I loved the quick boarding."
Cons: "However, the other passengers were not considering others. There were several different families that let their kids run and scream up the walkway. Some passengers did not use headphones and conflicted with all the other sounds and made hearing the annoucements very difficult."
Pros: "The staff was really friendly, easy boarding, great fast baggage claim. overall great!"
Cons: "The landing was extremely rough."
Cons: "Had to spend the night in Bozeman because the pilot had too many hours so plane was late missed flight from Seattle to Walla Walla. Horizon terminal crew was clueless. Hope to never have to fly on Horizon if trying to get somewhere on time."
Pros: "Flights not cancelled"
Cons: "Not comfortable seats at all"
"There was no entertainment and there was only a snack for "food." But as it was a two-hour flight, no more was to be expected."
"Anyone that purchased a Delta 1st Class seat should have access to the Delta Sky Club. My wife and I purchased 1st Class tickets for a Delta flight from SeaTac to Washington Dulles but were denied entrance to the SeaTac Delta Sky Club because we did have an American Express card."
Pros: "Great crew."
Cons: "Mask enforcement"
Cons: "Need display screens for entertainment."
Cons: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."
Pros: "Boarding was good"
Cons: "Plane smelled like urine"
Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Cons: "Don’t be delayed by more than 1 hour. Twice the same day / both directions."
Pros: "Crew was very friendly"
Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Cons: "The flight was delayed over two hours"
Pros: "Comfortable and spacious seating. Quick and smooth flight."
Cons: "Since this was such a short flight, there wasn’t much to improve."
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Pros: "Entertainment and food and service were great."
Pros: "Movies and snacks on board. Friendly staff"
Cons: "They should provide free headphones"
Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."
Pros: "staff was friendly and very attentive to my needs."
Pros: "The crew was dealing with NOVA/DC residents"
Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."
Pros: "The entire crew was amazing they were professional friendly and accommodating"
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Cons: "The Wi-Fi cut out a bit"
Pros: "Every aspect of this trip with Delta was super! We were on time, a bit early even. The flight was smooth and comfortable."
Cons: "I would prefer fresh fruit or vegetables as a snack."
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Another safe flight. Crew was very attentive."
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Cons: "Plane delayed 4 times for a total of 4 hours"
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Pros: "The flight crew made me feel like my daughter and I were part of the crew. They were so accommodating, professional and funny."
Cons: "I LOVED EVERYTHING ABOUT MY FLIGHT."
Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."
Pros: "Entertainment did not work even though it was a quick flight we sat at the gate for a while which turned the flight into hour and a half."
Pros: "Everything was smooth and great! Delta is really big on on time flights and I like that!"
Pros: "Great to have in flight TV"
Pros: "flight was canceled"
Pros: "The crew was friendly, relaxed, made everything seem like a breeze"
Pros: "I like the fact that I was issued a credit for my flight. It was booked in error and had to be cancelled."
Cons: "I don't know how to use my credit."
Cons: "The flight is delayed 3.5 hours."
Pros: "Crew was top notch as usual."
Cons: "Entertainment screens were tiny. Smaller than a galaxy note screen. Need major upgrades"
Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Cons: "not enough leg room and space. The business class should be at the minimum for economy. My standard carry on luggage did not fit the over head compartment."
Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"
Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Pros: "The plane got me & my family safely to our destinations. Easy & fast check-in."
Cons: "Flight delays on both departing & return flights to Los Angeles. Delta didn't offer any compensation for the delays. Crew was not very friendly especially on my return flight. The flight attendant couldn't even give me a bag of peanuts."
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "Good seats."
Pros: "Free drinks in Comfort+"
Pros: "Staff was friendly, seats were about as comfortable as any other flight."
Cons: "Nothing in particular"
"My baggage was destroyed"
Pros: "Boarding in Bozeman was good."
Cons: "Couldn’t hear the pilot at all, which was disconcerting through a pretty turbulent flight. Unclear about beverage service; some people seemed to get drinks but no one ever asked if we wanted anything. Finally the app did not work consistently for in-flight entertainment"
Pros: "Flight was not over crowded, allowing for proper social distancing! That is MUCH appreciated. Crew was wonderful."
Cons: "The couple in front of me got in a physical altercation as well as the couple seated behind me. Both situations caused much discomfort and could have been defused faster by flight crew"
Pros: "Arrived alive, didn’t sleep in the Charlotte airport like last flight. didn’t lose a bag....didn’t check one, learned that lesson before"
Cons: "WiFi did’t work. Boarding the end of the terminal/gate was a mess. Crew was late, so flight was late. Packed in like sardines....normal American Airlines."
Pros: "I pay $30 more for my bags"
Cons: "I pay $30 more for my bags,"
Cons: "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."
Cons: "Wifi didn’t work."
Cons: "There was a three hour delay for missing crew."
Cons: "Seats on American Airlines are the pits. So much so, that my back has gone into spasm. Bottom line, in future I'll do my best to avoid flying American!"
Cons: "The wifi signup process not seemless with Android."
Pros: "No issues - which is what I expect"
Cons: "USB chargers on seats"
Pros: "Seat was comfortable"
Cons: "Caught an earlier flight and the entire team made the process seamless."
Pros: "It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts"
Cons: "There’s always room for improvement. Too much to list here"
Cons: "no lunch"
Pros: "many movies"
Cons: "The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!"
Pros: "The crew interacts with people serving great food and drinks constantly. The seats were very comfortable with lots of leg space. There are lots of entertainment to choose from."
Cons: "We were delayed because of the weather which couldn’t be helped."
Cons: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."
Pros: "The crew were polite, accommodating and understanding"
Cons: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."
Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."
Pros: "Quick, efficient"
Pros: "The fact we arrived safely"
Cons: "Long time to claim baggage, three hours delay, uncomfortable seats"
Pros: "I liked arriving safely, although we were an hour and a half late"
Cons: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."
Pros: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Cons: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."
Cons: "Age of plane, overall service"
Cons: "air conditioning did not work well. heat was coming into the plane from the windows."
Pros: "That we arrived safely and on time"
Cons: "The food was horrible for such a long flight and the seats were uncomfortable. Most airlines have neck braces to place one's head on. Neither flight had anything for one's head. I had my own blanket fortunately because it was cold...then hot... If one did not have an iPad or computer watching anything was impossible on a 6 hour flight. Never going to take this flight again aGAIN...NEVER PAID ADDITIONAL ON SUCH A LONG FLIGHT FOR SEATS. NEXT TIME I'LL STAND."
Cons: "Although I should now be at my final destination, I still have 11 hrs of travel to go. My flights were changed three times. The first cancelation caused me to buy new tickets at a higher price I had originally purchased them at. We were redirected from Kayak to Vayamo and they have no sense of customer service. Horrible"
Cons: "Flight crew was very rude and seems she was not happy to attend customers request."
Cons: "Rude crew, no bathroom useage for entire flight and staff would not help handicap with luggage."
Cons: "3h delay for maintenance, missed my connection, added 12 hours to my travel time."
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Pros: "an extraordinarily long and stressful journey that sgould have taken 15 hours but took 27.. I may stop using American Airlines"
Pros: "I loved our flight from Anchorage alaska to Los Angeles California. Flight attendants were kind and helpful. We had plenty of leg room and it was great flight. Loved our window seat."
Cons: "I didn't like that the flight attendants snarky attitudes when we would ask for son."
Cons: "tiny plane with uncomfortable, old seats. no entertainment options on a 3 hour flight. No food options for purchase."
Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"
Pros: "I think they were holding the plane for a connection flight arrival."
Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."
Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."
Pros: "Had row all to myself--that's a rarity"
Cons: "1hr departure delay"
Pros: "Older aircraft, seat cushion was on its last legs regarding comfort as I sunk to the frame of the seat. No onboard entertainment on the headrest as compared with our outgoing flight."
Cons: "The seat discomfort and the lack of entertainment."
Pros: "Plane was the best. Newer model and took us one less hour to get to our destination."
Cons: "Boarding was a little messy. We had to wait even though we had a toddler with us."
Cons: "Significantly late & rude, as usual."
Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."
Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."
Pros: "Much more legroom on this flight, even though it was a smaller aircraft."
Cons: "Gate agent seemed a bit overwhelmed. Helpful, but not overly friendly. In stark contrast to my earlier flight from Charlotte to Memphis, where the gentleman was extremely pleasant and cheerful."
Cons: "There was no one at the gate to keep us updated about the flight delay"
Pros: "once I made it on it was smooth"
Cons: "plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight"
"United is on par with Spirit only l pay 4 times the amount"
"I really enjoyed everything"
"No food in this flight, should have n/a option"
"For an international flight back to the US. I think it went perfect, arrived on time, had a meal after take off and before arrival. Thank you."
Cons: "seats are terrible."
Pros: "Always good movies"
Cons: "Overall everything is good , with the actual situation I font think is a problem with the airline or employee"
Pros: "Crew is good"
Cons: "Delay is a problem, am late for second fly"
Pros: "crew was amazing!!"
Pros: "The seat was comfortable and the crew was accommodating."
Cons: "It was a mess from start to finish. Ridiculous lines. Ridiculous covid rules. They have us all shoulder to shoulder in tiny waiting areas then suddenly we get on line to board and have to stand six feet apart and then on the plane we are squashed all together anyway. It’s all so stupid. Not having the ability to get a boarding pass from the online app or printed made me have to wait in a line 300 people long to access the kiosk and then half of them were down. Then another line maybe 500 people long just to be allowed up the escalator to where there is another line to go through exuding checks. Nuts!!! My flight was an hour and I spent three hours online getting to it!!!"
Pros: "The crew was great as was the check in crew."
Cons: "The comfort of the seat and leg space."
Cons: "The temperature on the flight was super warm. I was uncomfortable. I was told that with Layover I would receive my check in bag for Hotel stay. the attendant took a discription of my luggage for other united employees to tell me it would take 3 hours to retrieve my luggage. They didn’t even try to look for it or help me. Then what’s the point of taking my discription down? Now I have to stay at a hotel with nothing on me. So ridiculous and rude."
Pros: "Friendly helpful flight crew"
Cons: "Entertainment wasn’t working well at all"
Cons: "Hire better competent people"
Cons: "They over sold the flight. Also they had numerous passengers on the flight that were not wearing/using a mask"
Cons: "Counter at Asheville, point of origin for the flight, was unattended at recommended arrival time. Attendant, when he finally appeared, seemed, to this traveler at least, unengaged, abrupt, even rude, certainly not as welcoming and helpful ad other UA counter attendants at busier airports and at more demanding times. The word lazy comes to mind. The same individual handled the gate. His demeanor there was similar. If it is UA policy to leave counters unattended, an explanation should be posted; if present policy requires one individual to handle counter and gate duties, perhaps more help is needed. This experience, all the more frustrating when a passenger ruses early so as to comply with recommended arrival and boarding times, combined with the fact that the incoming flight significantly delayed AVL to Washington depart setting the tone for a mostly mediocre experience crowned by a painful trek from terminal A to terminal C to catch the connection to PVD. Not a best effort by UA. Outstanding flight and cabin crews saved the day."
Cons: "Luthsansa sent the reminder 30 prior the flight that was a delay on the flight operated by United. I called customer service they do don’t helped and hanged up twice. Finally after waiting for an hour on the airport the same flight was change 4 times more. A manager in United got us in a different flight but we arrived 40 minutes later to Madrid and missed our connection to our other flight. I had to buy a one way expensive tickets because my connection was loss due to the issues with the FL rigth from Charlotte"
Cons: "Aircon too cool"
Pros: "The crew on the flight were very friendly, very attentive and always smiling. They took great care of the passengers and in particular a woman with a crying baby. It didn't bother me at all, but I know the parents were concerned and the flight attendants were so kind and helpful. The food was truly fantastic, and served hot and with a smile. They repeatedly asked us about water, as the cabin was dry. I would give the crew an A+!"
Cons: "My husband and I have not flown for several years and have always enjoyed past flights. However, it seems as if the seats have much less leg room than years ago. I am only 5 foot 4 inches, and was very uncomfortable. My husband is 6 feet tall and he was miserable. Sleeping on this 9 hour flight would have been helpful, but due to the cramped seating, it was pretty much impossible. The little pillow and blanket did help with some back support, but I guess making more money per flight is more important than comfort."
Cons: "I didn't like that I couldn't select our seats ahead of time because this flight was a code share with United. Also, the United gate agents gave me the impression they didn't know what they were doing or what was going on. There was a security check and one agent checked our passports and then sent us to another who said we didn't need to go to her, but to the counter. At the counter, the agent said she didn't need us there. When I asked questions, she didn't answer my questions, but instead answered questions that I hadn't asked. For example, I asked to check our seat assignments to make sure that we were together, and the first response was that the flight was oversold but they were trying to keep families together. Not what I asked, and immediately caused me to worry that our family would not be seated together. I had to persist several times to get the gate agent to verify that we were assigned seats together, which had been the case all along. Why the needless confusion and anxiety? I don't think she did a good job of listening to me."
Pros: "For the most part the staff made an attempt to help me get onto a flight. I think."
Cons: "I had to go on my trip a few days later due to a work conflict. I never changed my itinerary because I didn’t think it mattered. I bought a new one way ticket on a different airline and went to get on my return flight that I had paid for and was still receiving emails about. I got to the airport to check in for my return flight and it had been canceled because I didn’t get on the first leg. I was never notified and they couldn’t get me on the flight I wanted because it was leaving in less than hour(which is a stupid rule). And to get me on a flight the next day would cost $2500. No thanks. And before anyone tells me that it’s in the fine print that they cancel a flight if you don’t show up, save it. We all know people don’t read all that. Be a human being. So if your plans change, make sure you officially change your plans, because they may go above, but probably not beyond. Oh and it took quite a long time for them to figure out what happened. If they had realized and I didn’t spend so much time on the phone with customer service, I might’ve been outside the hour window requirement."
Pros: "Very comfortable flight"
Pros: "Highly professional and exceptionally courteous service by the cabin crew. Professionally dressed. Organized and dilligent. Customer friendly. The way an airline owner and CEO would want to be represented to the paying customer by a frontline segment of his/her organization. Best UAL/Lufthansa experience ever for me."
Cons: "The ‘third world’ arrival handling by IAD. Ragged transporters. No intercom service or effort whatsoever to advise pax of apparent problem at main terminal. Turned off transporter engine and left us on the tarmac breathing diminishing air in the module and wondering what was going on. Mobile passport service ‘not working’ at jam-packed immigration. Luggage retrieval frustrated by problems or incompetence and finally located at an undesignated conveyor area. No kudos to IAD. All kudos to Lufthansa/UAL. One Exception was my ‘by chance’ immigration agent who for the first time ever for me at IAD said “welcome home” as he waved me on."
Pros: "The flight went very smoothly from start to finish"
Cons: "95% of my united flights are delayed. Today, they overbooked and asked for a volunteer. I did so and was offered a $1,500 compensation. Instead of 8:00, I would arrive at 11:00. I was very excited and patiently waited for the plane to board, so I coulD receive my new flight info. The flight is inevitably delayed, as it always is with this airline: I would have ended up missing my connection, so it seemed to work out well. However, they’re about to close the doors when the agent says “it’s not overbooked anymore” she gave me the option to so either get on that flight and wing it on my layover to find another flight, or go to Newark. But I needed to make a decision at that moment. The agent revoked the $1,500 because it was no longer overbooked and her demeanor immediately changed from The kind, accommodating agent she was when she needed me to give up my seat. She became short and rude. I got the last available seat because I was the last to board and was forced to check my bag because there was no more room. All because I was willing to change my travel plans. I get to my layover, and the earliest flight I could get would land at midnight with an additional layover. Oh! And the first class seat I was supposed to have on my second leg was not available. All of this was while I was seriously ill— throwing up, just wanting to be home. Honestly, I’ve never liked United. I constantly get over it, because it’s often the less expensive option. At this point, I am so sick of how they treat their customers, and their inability to depart on time. Last time I let them put me through this again."
Pros: "Staff was friendly"
Cons: "United has a system glitch and we were delayed. I got in around 1 am instead of 11 pm. I decide to order a glass of wine and since they don’t give receipts. I found out i was charged for 2 glasses instead of one. To top it off the co-worker i was traveling with didn’t get charged due to the inconvenience and delay. i travel a lot with United (higher status than him) and would have liked that offer (and not get charged one i didn’t order) being a mileage plus and credit card holder. I did go on line and ask for a credit and they did make it right and give me a credit."
Pros: "Easy check in. Good flight. Good food."
Cons: "Had anightmare will complain to united diect"
Pros: "They staff was friendly and they boarded efficiently."
Cons: "The worst part of the flight was the fact that they have redesigned their planes. They have put the seats even closer together and their new seats are horribly uncomfortable. The seats are made out of a hard molded plastic. There is no give and they don’t form to you back at all. Their comfort level I would rank at a zero! I had thought they may not be bad for a domestic flight as mine was international, however, I also had them for a domestic and they were equally uncomfortable. I will be checking off of United on my next flight as I can not sit in a seat this uncomfortable ever again! Try again United!!! #UnitedSeatsUncomfortable, #HorridSeats,"
Pros: "I was separated from my 4 year old and 7 year old children as well as our husband. We bought our tickets together but we're out on 4 different rows. I asked flight attendant for help and she was rude. She talked to my husband who was further in the back and came back and told everyone it was ok for my kids to not be with their parents because my husband said it was ok. It was not ok, it was awful. After I started crying someone finally traded spots. But I didn't like that my husband's wishes over Road mine, it was misogynistic and she was a woman, a very condescending women."
Cons: "That our family was separated. That the female flight attendant talked down to me in a misogynistic way"
Pros: "Landing in Dulles"
Cons: "Poor boarding - had to walk steps with luggage, board a bus and wait for 10 mins in hot weather, then had to walk steps to plane with luggage. Plane - no place for cabin baggage and people had stuffed inefficiently their bags; crew did not seem to care Crew - did not care, pointing fingers at people like they do not know English, no sense of pride or commitment in their job; they might as well thrown food at us Food - bad, lucky we were hungry Entertainment screen - not working well Flight was smooth I do not know why Lufthansa partners with United Airlines."
Pros: "The flight actually had hot food for sale! The cheeseburger was pretty good."
Cons: "I had a really hard time getting the cabin crews' attention during boarding for a piece of safety equipment. I hit the call light, tried to catch them as the crew was distributing headphones, and the light got turned off by an off-duty flight attendant without checking that we needed something. I got it in the end with an apology from crew but I still don't feel terribly safe Also, the paid entertainment system that my neighbors purchased seemed to be down with static for a portion of the flight."
Pros: "The crew were excellent and receptive to needs on the flight."
Cons: "Baggage Claim was a nightmare. I did not receive a baggage ticket when I checked my bag in London. Part of that is my fault. I should have made sure I had one. It took an extra long time to get my bag. Everyone else had left the area from my flight and I approached the counter. The attendant at the counter was rude. She said she couldn't help me unless I had the baggage claim ticket. Which I get that, but it all comes down to how she said it to me. She went over to the carousel and said that my flights bags were still going around and at that time I saw my bag. I said there it is to her and she responds, well you can go get it yourself then. Just completely rude. It all came down to how she responded to me. I was freaking out at the prospect of my bag being lost and she responded as clipped and uncompassionately as possible."
Pros: "The movies were good - glad it was free and nice selection"
Cons: "US Pre-clearance in Dublin was ridiculous. I don't know what else to say about it. They were even holding us going down the escalator to the actual screening part. It was just one crazy queue to another. Will definitely make me think about ever going through Dublin again."
Pros: "The boarding was pretty good for this flight, seemed simple enough, everyone was pleasant. And I was near an exit, which offered sufficient leg room."
Cons: "I was disappointed by a few things... 1. The staff didn't much care to be there. They seemed distant and unconcerned, although their words were supportive. I just got off a flight from Seoul to SF, with United (892) and they admittedly stated that they were understaffed (which was completely fine) and their attitudes were much more supportive than that of the following team (486), a flight from SF to IAD. 2. I was surprised, that on a 5hr flight, they only offered a half bag of mixed items and two rounds of beverages. I was sure that they would feed us something. However, if it's not the policy, I get it...but I asked if they had anything I could purchase, the flight attendant points me to the menu pamphlet and says that I could choose from there. I asked for the Chilled Chicken with Slaw and she promptly lets me know that they only have cheeseburgers, a protein box and Cheese. For a person who's lactose intolerant, I was again disappointed by the service--why ask me to go to the menu, if you knew there were only three items you were offering?? So I didn't order anything. 3. The entertainment blows my mind. I've flown with you guys like 8 times this year, and the app still does not work properly, however, before every flight, someone mentions over the intercom to be sure to download the app...but if it doesn't work...why offer it? Also, if there are tvs at the back of every headrest, the least you could offer is a random movie, versus the commercials about how great the app is, or whatever was scrolling along. Lastly, please note, I was trying to figure out a way to make a comment to United...but didn't want to sound TOOO disgruntled. I'm not opposed to flying with UA, absolutely not, but if any of these things are addressed, I definitely feel you will be making a massive improvement on what seems to be an airline that I'd think twice about taking. Feel free to e-mail or call me. I don't mean to sound rude...but having flown other airlines, and knowing that UA has been around for a while, i just hoped the experience would be better."
Pros: "The cabin crew themselves were great. The pilots offered my child to go see the cabin and everyone on the actual plane was great."
Cons: "The United employees at check in kiosk were very unorganized and unhelpful. I was traveling internationally with a small child and had two pieces of luggage to check in. Normally you just go to the counter once and they do everything including taking your luggage once they weigh it. Instead, I had to go to the self check in kiosk, then back to the counter to weigh my luggage, take off the one luggage from the scale, weigh the second one, then go back to the self check in kiosk, then was told to take off the second luggage as well, then finally went to a second counter where the lady handwritten my luggage tags and then was told to take both pieces of luggage and put them somewhere else altogether with specific directions on where to put them. This is something normally handled by the actual employees. Also, the check in dude yelled at my kid for putting in his name into the check in kiosk while we were waiting on the check in dude to do all those unorganized activities. He claimed it would break the software if my kid were to enter his name. I have told him that no, the software will not break if my child enters in his name."
Pros: "The people were very nice! The entertainment although not easy to access was free. snacks were meh but ok. They did what they could to make us comfortable after flight was delayed 2.5 hours."
Cons: "The flight was delayed for 2.5 hours was out of the control of the crew. They did what they could. But the plane was cramped. Not enough space. Everyone was cramped. We missed our connecting flight they put us up in a hotel and booked alternate flights. We had to stand out in the cold waiting for a shuttle to take us to the hotel. The hotel staff said more than once they were not prepared for all of us and getting us from airport to hotel and in rooms was almost another 2 hours. That gave us 3.5 hours to sleep before we started in the next journey. Of 4 hours from take off to landing in our home city. I had to pay for my baggage to go onto another airline."
Pros: "There were maybe two of the flight attendants. Who weren't rude. The rest well, I guess didn't like there jobs? I lost all my money for my first flight, because i was over 4 hours late. When i purchased a ticket from cheapo air, the person helping me was so nice. Unlike United airlines, or Viama. When i missed my flight that i paid $1,300.00, United said they'd give me another ticket for $4,000? This was a one time offer to redeem my $1,300 Viama said $10,500? I will only buy my tickets from cheapo air from now on."
Cons: "The flight attendants are very snotty, 2 out of the 18 I encountered were polite. The rest acted like they hated their jobs, and all the passengers. When you travel to another country they should have at least one person who speaks English. Can't really say much for the food, essentially requesting a vegetarian meal was out of the question, so i just starve. Drink some watered down booze, take a few dramamine and sleep. The layovers are ridiculous. 14 hours, 8 hours 4 hours? Good thing God made Beer and pizza."
Pros: "Found what was expected from the flight. Hats up to the take off that happened on time in a busy airport."
Cons: "Aircraft is tiny and seats are narrow."
Pros: "They held the plane due to delays in customs"
Pros: "Aircraft with old decoration. Could not see a single smile from the crew."
Pros: "Comfortable and enjoyable flight, efficient crew without delays."
Cons: "Poor food - even going for the safe pasta option. Very disappointing & not enjoyable."
Pros: "There wasn't a single thing I liked about flying with United."
Cons: "Everything from customer service check-in to boarding. It was TERRIBLE. I was to have a wheel chair at check-in for my start in Fayetteville. Did this happen? NO!! The girl looked at me like I was CRAZY. I'm on crutches and having to wear a leg mobilizer with a blown MCL & meniscus. I did not get any help boarding my flight which happened to be an express flight. The young stewardess took my crutches from me the moment I stepped foot on the plane. And I couldn't get any help getting off the plane."
Pros: "Amazing flight to Dulles international Airport. The United representative came up and saw that I was traveling alone and upgraded me to first class. It was the first time I have ever flown first-class. I was excited I didn't sleep at all so I can take advantage of all the programming that was on TV. I'm so very appreciative of the flight because I could enjoy stretching my legs out and enjoying a comfortable seat. The very attentive crew allowed me opportunity to quench my thirst with countless glasses of water and to watch and keep up with my sports programming throughout the entire flight. Now it will be extremely hard to ever fly coach again. I have flown United the last couple of summers and I have been nothing but thrilled with their service and their staff. Moving forward United would be the only airline that I would care to fly. Thank you for everything and thank you for my safe travels!"
Cons: "Nothing at all. Everything was amazing. United is now my only option for air travel. Thank you for everything United. My business will be with you for the rest of my days."
Cons: "Recent airline corporation consolidation has greatly reduced consumer choice. The surviving major airlines, in their effort to cut costs, sacrifice quality control and assurance. Pittsburgh's status as "no longer a major hub" was on full display here. United needed to have customer service agents available on site, but they did not. The review could easily turn into an essay on United's complete failure (ask the remaining passengers who were supposed to be on the PIT-IAD), but such a review would not change the state of affairs in the airline industry. I will be contacting United reps to lodge an official complaint."
Cons: "After having several flights with international airlines while in Thailand for the last 2 weeks, it was quite a disappointment to spent 12 hours on this UA flight. There was a 6-8 hour period during our flight were flight attendants did not ask or even consider walking the isles and asking the passengers if they needed any water or anything else. During several flights in Thailand, the attendants were constantly catering to every passengers' needs. The difference between the flight attendants from Bangkok to Tokyo compared to Tokyo to DC was worlds apart. The Japanese attendants were as friendly as ever and took care of all the passengers needs. The flight attendants were flat out rude. There was once event on this flight that I could not believe. A child of 5-7 years old had to go to the restroom with his mother. The flight attendant was collecting trash from our meal. Even though she knew the child was behind her and needed to go to the restroom, she would not stop collecting trash, move her cart so that the boy and his mother could get to the restroom. Instead, she continued collecting trash and made the boy wait until she was done. I feel embarrassed for the foreigners who were on this flight and this was their first impression of America and Americans. The main meal that was served was a breaded chicken patty served with a slurry of questionable gravy, rice, and a roll. I received better food on multiple 1 hour flights while in Thailand. The comfort level was what you would expect from most American airlines-tight and cramped. I will never book with United for another international flight."
Pros: "Once I was on the flight it was fine except for the food which was decent"
Cons: "On my outbound flight from IAD to BRU my flight was delayed 3.5 hours because the "plane was late to arrive". Seems like this happens a lot on United flights. The staff at the gate of Dulles airport were extremely rude and difficult to deal with, which made it frustrating to try and figure out my connection situation. I missed my connection from Brussels to Paris and had to buy a train ticket for which I was not reimbursed by United. Then, on the way back from Paris, my flight was delayed 2.5 hours for the same reason. At least this time I had a direct flight. This entire experience makes me think twice about flying United again. I live in DC and it would be just as (in)convenient for me to go to BWI instead of Dulles for international flights, where there seems to be more options outside of flying United."
Pros: "Legroom and seat size were terrific. For me, movie selection was great--best of 2015."
Cons: "Luggage was delayed--apparently not transferred in Munich to United flight. Fortunately, it was only a 24-hour delay and contents arrived intact. But the explanation of what I could purchase to meet my immediate travel needs (toiletries, intimate garments) was indefinite and unclear and subject to reimbursement only if approved. Boarding was subject to additional security for flights to US in Munich airport where passport was checked yet again and stupid questions were asked and passengers were shuffled through a long queue."
Pros: "In flight crew were friendly, professional, helpful. We appreciated frequent offers of water."
Cons: "My husband, w/ recent collarbone fracture was not allowed to board early, so got stuck in a crush. Our neighbors to the front went into full recline mode ASAP and remained there for 8-1/2 hours- we were unable to reach our belongings on the floor or exit the seats without flight crew intervention - and we are 140#, moderate height! Seats this tightly packed should not recline! Somehow watching numerous economy plus seats remaining empty several rows ahead of us while we endured this was a sorry statement from the airline."
Pros: "nice crew feeling safe had my luggage very fast (in the airport)"
Cons: "airport was VERY packed! I arrived to the gate 10 minutes before my flight. I asked for window seat (I was not able to make my seat online because of my passport) and they wanted me to pay 10 minutes before the flight for a window seat!! fortunately the plane crew let me sit on window seat since there were lots of empty window seats. The food was not good. The crew was trying so hard to give as less as possible. They were asking "do you want...?" before giving anything. You either need to be awake the whole flight or there is a good chance to miss meal!"
Airlines flying from Bozeman to Washington Dulles Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bozeman to Washington Dulles Airport
Masks required on board, masks provided on flights from Bozeman to Washington Dulles Airport
Social distancing seating
Middle seats unavailable to book on flights from Bozeman to Washington Dulles Airport
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