Their bar selection could be greatly improved; they only had one spirit option
Their bar selection could be greatly improved; they only had one spirit option
Music would have been great and information about the flight. Meaning how high and the weather conditions.
It was good but the food was small for the duration of the flight.
I wrote to the entertainment and food OK because it was non-applicable All excellent
Checking in online still requires going on the physical check in line
I enjoyed the smooth flow and well coordinated boarding and the very courteous attitude from the cabin crew We look forward to flying with ya’ll again
Pleasant experience checking in. Seating is way too tight, especially for persons who are not petite. I thought the pilot was excellent in terms of his commentary and information. Wrong gate information on boarding passes. If I was not alert I could have lined up to board the wrong plane.
The crew was excellent, check in was easy ,the food wasn't good, movies should be recent and more selections
The captain was great he made jokes and make thebflight very comfortable. Alerted us about the islands we flew over and Yolandra and her team took great care of us, very personable.
Checking in was seamless Flight left on time Flight arrived 45 minutes ahead of time, Overall, it was a good experience
Nothing. Jet Blue is a great choice for me And I’m going to miss flying with them Since I travel to Lima Peru very often 😞😞😞
Another horrible Jet Blue experience. This airline has suffered the biggest decline of all from best to worst. TVs didn’t work (again). internet was temperamental. Boarded late and couldn’t get organized to serve snacks.
Did not wait long for wheelchair and attendant to arrive after checking in. Wheeled down to plane Was greeted with a smile when entering the plane Choice of snacks was very limited to 2 items. Seats are uncomfortable. My butt was sore after the 1st hour of flying. Needs better cushioning at seats.
Did not wait long for wheelchair and attendant to arrive after checking in. Wheeled down to plane Was greeted with a smile when entering the plane Choice of snacks was very limited to 2 items.
One hour delayed departure resulted in problems with planned ground transportation at my destination.
No WiFi No TV Bag of chips I guess it could be worse.
I really liked the way snacks and drinks were available throughout the flight!!! The flight attendants were also all fantastic!
Realize ahead of a 6:30 am flight that you have a completely flat tire that needs replacement. They should have never boarded everyone. They kept us at the gate with the door closed for ALMOST but not quite 3 hours. The plane had been sitting there from the night before. At the 2 hour mark of sitting there, they came through with a bottle of water and cups. Never offered snacks. Never offered a real apology. People missed connecting flights completely. Absolutely no apology. Just yep you are going to miss your connection completely. I don’t know if you can get to your destination today. The new boy time there was a seemingly heartfelt apology was when they said they were sorry and then fifer everyone an opportunity for a credit card. It was so poor. Lucky for us, our funeral was not the same day as our flight or we would have missed it. All for an avoidable repair that could have been done before we even set foot on the plane.
Flight was delayed three hours waiting for the flight crew, even though the plane was at the gate for the scheduled departure
It was a good flight. Of course it was full, but it went well.
We sat on the plane for 1 hour because the airline was short handed could not be unloading.
Seats in coach aren't padded enough for a 6 hour flight
We are gluten free, there were not any available complimentary gluten free options.
Flight delayed 3 times. We were directed to go to a gate across from our gate. The plane wasn't there yet so we had to wait for it to arrive, then deplane everyone and then wait again for the plane to be cleaned. After 45 minuites we were allowed on the plane. The first plane had mechanical issues. The 2nd plane must have had bathroom issues because we did not have any food service whatsoever. No snack or beverage. That made for a long time not to have anything considering that we had just made it to the original gate and we had no time to stop to get food or a drink. Then we didn't want to leave the gate to get food because we wouldn't know how much longer the delay would be. Then the next gate change. Had we been told that the total time would have been aprox 45 min later we would have left to get food and a beverage. We had to wait again for the okay to the pilot to take off so we were on the runway for another 20 min. Overall, we were delayed over 2 hours which felt like 4 hours.
Lots of weather delays that were poorly communicated and managed. I get there are weather delays but they didn’t make it clear what was happening or comfortable on the plane
Let me start by saying our connecting flight was cancelled for a maintenance issue but American airlines blamed it on the weather. When rebooking my flight the lady said it was because of maintenance. Our incoming flight wasn't delayed at that time. So we could fly into bad weather but not fly out of bad weather??? Doesn't seem realistic to me. Then our incoming flight was delayed 3 different times. No meal vouchers for lunch or dinner. Just to be on the hottest plane I have ever been on and they didn't serve water or snacks. Never again! Take this warning do not fly AA ever. There are over 3,000 people at the Miami airport due to 27 cancellations. The flight attendants and pilots should be fired.
Me and my husband experienced very bad in American Airlines. We missed our flight going to Doha. The American Airlines was delayed we arrived already 10:27pm. Supposed to be 9:40 pm. So what they did they rebooked our flight and they gave us a hotel. When we arrived at the hotel the front desk said it was fully booked already. Oh my gosh! I said why did you accept the booking if it's fully booked. The guy said that's American Airlines they just book even it's already full. That's 2am already, we have nothing to do so, we decided to go another hotel. We pay the room, food and taxi. Pls give an action on this matter. Refund our expenses and give us more compensation. Not only our room, food, taxi but also our efforts, tiredness looking for a room that can accommodate us.
Horrible. Flight was delayed and very bumpy. I was super unhappy
Bridgetown (BGI)Barbados
Fort Lauderdale (FLL)United States