4 hours delay
The crew was very attentive and willing to accommodate passengers' needs.
Delays and rather chaotic boarding.
Departure from JFK was late by about an hour - due to one late passenger - and I barely made my connecting flight in Moscow by sprinting across a couple terminals. It would’ve been helpful for them to note the gates of connecting flights for the passengers affected by the late departure. My luggage did not make the transfer from Moscow to Prague, as I had feared. But it did get delivered to me about 10 hrs later. Traveling can already be a little stressful; I think some of this could’ve been minimized.
Flight was ok.
But too much delayed! Least 2.5 hours, as usual! they lost my bag. I received it in 4 days and spent $150 for take my bag! This is rediculous! Aeroflot didn't even reply my emails!
Sandwich was unappealing
New York John F Kennedy Intl (JFK) United States
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