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Pros: Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!

Cons: Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry.

Pros: Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!

Cons: Everything!

Pros: Great crew and good seat with enough space.

Cons: Overall is fine !!!

Cons: Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating.

Cons: Even though we were not rushed between flights, our luggage didn't make it onto the plane.

Pros: My neighbor was nice. I did not really like anything else about this particular flight.

Cons: Many of the electronics on the plane did not work. Could not summon flight crew, not turn on light. Seatbelt signs did not work. Plane was horrendously outdated. Former Kenyan Airlines livery. Unless I’m going to Iceland, I am going to avoid Icelandair from this point forward.

Pros: Crew nice and courteous

Cons: More comfy Seats, with non conflicting armrests

Pros: Seat was okay. Crew was okay.

Cons: Much too cold inside the cabin during the flight.

Pros: Crew was very attentive

Cons: We got the extended leg room seat we asked for, but next time I will be a bit more particular about its position. The problem was we were right behind the Business/Economy partition, which a) limited our stowage and b) it was a passageway for passengers getting from on aisle to the other.

Cons: More legroom.

Pros: The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable.

Cons: I expected more from British Airlines, maybe my expectations and reality didn’t chive?

Cons: Food needs improvement, crew was a bit rude

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: The flight crew was so friendly and the food was really good.

Pros: Crew was ok.

Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Cons: British Airways but the flights were operated by American Airlines who I've always had terrible experiences with. This was no different. TOTAL NIGHTMARE

Pros: Seat to tight

Cons: Better pricing

Cons: Avoid a 3 hour delay.

Cons: baggage was not transported from BA flight to London to the BA flight to Glasgow

Pros: Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights

Cons: It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!

Pros: yes

Cons: nothing

Pros: The crew was very attentive, and the food was outstanding.

Cons: The wine list was a bit limited.

Cons: Everything is Good.

Pros: Everything

Cons: Food

Cons: 1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20

Pros: Amazing

Cons: Nothing

Pros: Crew was very courteous and helpful

Cons: More leg room

Pros: Crew was very friendly. Seat a pretty comfortable.

Pros: Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight.

Cons: I was very happy with my flight experience with Swiss.

Pros: Loved the crew from Zurich to sf. Amazing service

Pros: They really had a great range of movies, shows & games. The movies included recent releases & classics, and the some shows were whole seasons which was nice for a long flight. The crew was very nice - I certainly wouldn't have been after the way some of the passengers were treating them. They were accommodating to everyone's needs- bringing the newly vegetarian woman a different meal, picking up the whole curry chicken dinner a child threw across the aisle that the mother would not pick up, drink service was offered several times & so was garbage pick up.

Cons: The boarding process was HORRIBLE. We were delayed due to a poor boarding process & uncooperative passengers who refused to adhere to the security guidelines. (In there defense it was basically going through another security checkpoint which we had all already gone through, but COME ON people!) They were trying get people to check all rolling carry-ons due to limited space while letting people with MUCH bigger bags on to the plane- I could have fit in a lot of those people's carry-ons! The seats were the thinnest I've seen for a long-haul flight & not at all comfortable- impossible to sleep on a 9 hour flight. The headrests were awkward & my husband's was broken. So then we were delayed for our last flight home out of DC. It may not have been the airlines fault entirely but the whole system was screwed up & I have had much better experiences with other airlines for transatlantic flights.

Cons: Late departure in Brussels with confusing and inaccurate information. The food was tasteless, my kids and I hardly ate anything because of it. The in-flight entertainment options were pretty limited. Once again, the flight crew was not very friendly or service minded.

Pros: My trip was great and entertaining from Africa to Brussels. From Brussels to DC it was on time, but not very entertaining. Thanks,

Pros: Crew was very nice

Cons: Food was fair. Movie selection was poor.

Cons: The airplane was extremely cold and the flight staff was rude

Pros: We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!

Cons: The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down.

Pros: Great crew. I love Lufthansa. I just wish there was more room for my legs.

Cons: More leg room!

Cons: Try to keep the flights close to schedule and be honest about the delay.

Pros: there was one flight attendant who was annoying slow when he spoke over the intercom and paused for long breaks while still breathing into the mic. Very awkward. Everyone else was great though.

Cons: Kayak dropped the ball with the last leg connection.. or somebody did...

Pros: In flight entertainment was great with lots of variety (good for an 8 hour fight).

Cons: There were always lines for the toilets. Limited leg room. Food was meh.

Pros: There was those head rest flaps on my chair head rest. Checkin my luggage was seamless.

Cons: Boarding process was bit disorganized.

Pros: Nothing

Cons: Everything

Pros: Nothing horrible service

Cons: Everything

Cons: Taxied at ORD for 45 minutes waiting for a gate to vacate.

Pros: Efficient

Cons: Offer drinks, water

Pros: Delay of 1 hour, but flight was good!

Cons: More space and reclining seats please!

Pros: Very personable

Cons: Delay in Madrid -

Cons: The flight was canceled hours before departure. I waited for 30 minutes on hold to see if I could get on a different flight. But they couldn’t get me to my destination for 2-3 days after my originally-scheduled arrival.

Pros: Food was excellent and the movies were free.

Cons: Our seats wouldn’t lean back. Other people’s did however.

Pros: Fast moving to baggage claim area.

Pros: Flight on-time.

Cons: Food options are expensive, non-alcoholic beverages should be provided for free, and food options are really scarce. Add some entertainment or wifi.

Pros: I landed safely

Cons: The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok.

Pros: The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly.

Cons: Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also.

Pros: Crew was great, especially Terrace to Vancouver part, very rough landing in Edmonton, which I know is not the airlines fault.

Cons: More leg room, when the people in front laid back their seat, it was crowded.

Pros: Good legroom,

Cons: Older aircraft, tray tables not level, rear washrooms no water, delayed departure

Cons: Gate location information delayed until last minute!

Pros: Flight on time

Cons: No gluten free meal available

Pros: On time, not expensive

Cons: Really uncomfortable seats, no tv

Pros: Everything was on time

Cons: Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend

Pros: The seats were spacious though they did not recline at all. The flight was very smooth, including the landing!

Cons: We sat on the runway for 35 min due to a maintenance issue, but the wifi was working, so it made the time go by.

Pros: Crew were great. Very helpful and friendly

Cons: Would have been better if the plane left on time and I didn’t have to miss my connection

Pros: I was able to get from Iceland to Toronto, so essentially they were able to fly the plane.

Cons: I have been flying many different airlines for many years and have a decade plus of travel experience, so this negative review is something I’ve hardly ever done as some background. We left over an hour late to start off with. They took 1.5 hours to offload our luggage. Avoid at all costs.

Pros: The crew was pleasant

Cons: The seats were the most uncomfortable seats ever. The second flight smelled bad - bathroom smell

Cons: Extremely poor timing and communication. Departed over 2hr late and missed landing to the correct airport by 10 mins and so had to divert to an airport an hour away with poor coordination

Pros: The crew was behaving nice.

Cons: The website is horrible and full of bugs. In Flight tracker, the same flight returned two results, one in cancelled status and another in delayed status. I called british airways to update my personal details as their website didn't allow me to enter details, the staff messed up the details.

Cons: Not even a drop of water included in a 3:50 flight pathetic for major airline

Cons: The layover was exhausting & getting to other gate was too stressful. Changing planes should be simplified.

Cons: Good flight, on time. Service ok. Captain did a good job communicating. Nice touch with wine at dinner.

Pros: Flight on time

Cons: No gluten free meal available

Pros: Flight was more spacious on the way back to Boston

Cons: Not over selling the flight so passengers can make it home as they plan

Pros: Crew were great

Cons: Refreshments

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: Cabin facilities

Cons: They didn’t bring one of my bags

Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.