Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.
Plane nice and comfortable
On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.
On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.
My baggage took for to long to arrive
There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.
Are meal portions smaller or have I gotten hungrier?
Everything was rather fine
Lack of possibility to conect personal device such as laptop.
The food and some complimentary beverages were good. The movies minimal and extra cost.
The boarding process was very disorganized, the seats had very little leg room, and the guy behind kept pushing my seat forward with his knees and complaining when I put my seat back.
I found the flight, plane and crew to be very well planned and presented. Food was much better than expected. Ok I expected pretzels... thanks for a good trip!
Smooth flight and I always appreciate the flight tracker!
Either El Al Airlines or Condor lost my bag:-( The boarding process was really weird and slow. It would have been nice to have identified the gate earlier.
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
newer plane, good staff
need better and more food options, more often
old plane, tight and uncomfortable
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
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