Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 10% drop in price.|
|June||Most popular time to fly with an average 20% increase in price.|
Average price round-trip
|$794||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 30m
The cheapest ticket to Europe from Burbank found in the last 72 hours was $327 one-way, and $631 round-trip. The most popular route is from Burbank to Paris, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $335.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Europe.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Europe is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Europe with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Europe up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"
Pros: "Wifi !!!!"
Cons: "Bigger seats"
Pros: "Food and being ontime"
Cons: "Seats are too hard"
Pros: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Cons: "I did not find a gap"
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Pros: "Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable."
Cons: "In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too"
Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."
Pros: "Left on time, arrived on time. Children aboard did not cry !uch."
Pros: "Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient."
Pros: "much better than average food"
Cons: "shorter length flight but maybe little can be done,"
Cons: "Delay at landing"
Pros: "Amazing crew, new planes"
Cons: "Food can be adjusted to the cuisine of the destination."
Pros: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Cons: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Pros: "Service and entertainment."
Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"
Pros: "Entertainment variety Frequent drinks offered onboard"
Cons: "Insufficient amount of in-flight food portion"
Pros: "all nice"
Cons: "nothing but avoid bread"
Pros: "Crew was excellent. Very nice and helpful."
Cons: "Food was terrible. Need a variety. Curry is not for everyone."
Cons: "I missed my flight from Nairobi to kisumu"
Pros: "air hostess very nice polite five star"
Cons: "seat alloted"
Cons: "Too many security screenings including the airline’s itself.!!!"
Pros: "It arrived on Time."
Cons: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Pros: "Nothing. As flight was rerouted and airline changed"
Cons: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"
Pros: "Movies collections, friendly staffs"
Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."
Pros: "I like everything about the flight"
Cons: "Flight was very long"
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Pros: "Boarding and ticket counter crew were good."
Cons: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."
Pros: "The in flight entertainment was good"
Cons: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"
Pros: "It was a direct flight with good food and movies to choose from"
Cons: "Small cramped seats in economy"
Pros: "Very very clean plane."
Cons: "Movie selection could be improved. Second meal had no vegan option."
Cons: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."
Pros: "First time I got ice cream on a plane"
Cons: "Low calorie meals were horrible."
Pros: "Comfort and Cleaniness."
Cons: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Pros: "great service, food, friendliness of staff, clean plane"
Pros: "Great food, and excellent choice of in-flight entertainment."
Cons: "Luggage was lost"
Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"
Cons: "Food serving took a while. And need improvements."
Cons: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
Pros: "The crew was professional and friendly. The flight was on time."
Cons: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
Cons: "A lot of plains departing from gates grouped together and we had to sit on the floor while wainting to board after we have been travelling for 18 hours. Obviously with no crowd control boarding was a mess."
Pros: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Cons: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."
Cons: "You do a sorry job of keeping couples in seated side by side my wife of 3 days wasn't even in the same row and there were at least three other couples that were done the same way y'all need to pay closer attention to the people that are buying your tickets"
Pros: "Brand new and beautiful A350 aircraft, great service"
Cons: "My credit card was processed and I dint receive my e-ticket. i couldn't travel and my money is taken out of my card."
Pros: "airline service"
Pros: "Crew was excellent - friendly and helpful"
Cons: "Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room."
Pros: "Comfortable seating, pleasant food and entertainment."
Cons: "Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation."
Cons: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."
Pros: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Cons: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."
Pros: "The crew looked after us well"
Cons: "It was all good"
Cons: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."
Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"
Cons: "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"
Cons: "Good overall"
Pros: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Cons: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."
Pros: "Sharp good atention in counter"
Pros: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Cons: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Cons: "Seats were tight."
Pros: "Crew was amazing and we got fed so often. The movie choices were good."
Cons: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"
Pros: "Crew were great"
Cons: "Uncomfortable to sit for eight hours"
Cons: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."
Pros: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Cons: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."
Cons: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."
Pros: "2 bags each 23 kilogram each total 46"
Cons: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"
Pros: "Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less."
Pros: "Staff was very friendly"
Cons: "Headphone jacks are costume, could not use my own."
Pros: "Flew virgin after long time and kind of disappointment with comfortable seats. seats space is tight and legs space as well with some box under the seat."
Cons: "seat comfortable and let space"
Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Cons: "I have no complaints."
Cons: "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."
Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."
Cons: "Flight was cancelled ."
Pros: "in flight experience is above average"
Cons: "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."
Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."
Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."
Pros: "Very comfortable and spacious seats, good air circulation and friendly crew."
Cons: "Food and wine selections were limited and only mediocre. We flew economy plus."
Pros: "Staff was top notch in service and kindness"
Pros: "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."
Pros: "Staff excellent , as always."
Cons: "It was impossible to sleep as the plane seemed extremely cold and was very noisy."
Pros: "Nothing because I was given a middle seat"
Cons: "6'4 and I get a middle seat.."
Cons: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."
Cons: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."
Pros: "Staff was friendly and welcoming."
Cons: "There was nothing not to like."
Cons: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"
Cons: "this is not an airline, this is a bus company"
Cons: "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever"
Cons: "the seats are not as comfortable as those on new planes"
Pros: "Virgin does phenomenal service; I wish delta would copy their level of service."
Pros: "The comfort of the flight and entertainment."
Cons: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."
Pros: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"
Pros: "Wasn't overcrowded, the food and service were great"
Cons: "They ran out of beer!"
Pros: "New boarding system of putting your hand luggage on ready was good."
Cons: "You have to pay for food and entertainment even though flight over 4 hours."
Cons: "The entertainment"
Cons: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"
Pros: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Cons: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."
Pros: "The crew on-board was nicer this time"
Cons: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."
Pros: "Everything was great"
Cons: "I’d honestly pay more for childless flights"
Cons: "Improving customer service during delay but overall good"
Pros: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Cons: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."
Pros: "Service and the crewe was very kind"
Cons: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."
Cons: "Food could be improved."
Cons: "I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together."
Pros: "Quick, efficient, relaxing."
Pros: "Staff was great."
Cons: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."
Pros: "Crew were professional and friendly"
Cons: "Small seats"
Cons: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."
Cons: "Flight was 2 hours late in departing from Frankfurt."
Pros: "The seats are comfortable and the plane was clean and well-presented."
Cons: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."
Pros: "Professional, efficient, full, nice sandwich and coffee."
Cons: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."
Cons: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
Pros: "Enough space for my legs, cabin crew okay"
Cons: "No entertainment"
Pros: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Cons: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"
Pros: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Cons: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."
Cons: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."
Pros: "It was quick and smooth. Snack provided. Baggage arrived quickly."
Pros: "Friendly crew"
Pros: "comfort, crew"
Cons: "long delay which made me miss my connecting flight, poor choice of on-board entertainment"
Pros: "The crew was nice and professional."
Cons: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."
Pros: "Crew was fantastic."
Pros: "I would like to commend the crew on this flight for the way they handled a medical emergency during the flight. I thought that the brew reacted and handled this emergency in a calm, professional and dignified manner. Very little information was conveyed to the passengers aside from what was necessary. I thought that was very dignified and respectful of the circumstance. The flight was diverted from Munich to Vienna, the affected individual was evacuated and the flight was back in the air shortly thereafter. I would like to say Very Well Done to the crew and airline for the training they received and handled the situation."
Pros: "Title says it all Short flight"
Cons: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"
Pros: "Had individual screens for each passenger. Most seats seemed to have a good movie selection."
Cons: "Chaotic doesn't even begin to describe boarding. We had to be bussed to the jet for some reason, then there were two doors to board through that people would just pick at random."
Pros: "Standard short flight."
Cons: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."
Pros: "I got the meal of my choice. Excellent attention and check in experience was smooth and quick"
Pros: "The staff on the flight were friendly, food was good and the overall flight was pleasant."
Cons: "The ladies at the check-in counter were very rude. Completely disregarded my wife and I. Then made jokes to each other, while servicing us."
Pros: "Great service from check in to boarding. The in-flight crew was professional, courteous and prompt in responding to any passenger needs."
Pros: "- crew was nice - overall flight was smooth"
Cons: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"
Pros: "Took off on time and we got breakfast. Good crew."
Cons: "Older plane, no entertainment offerings. Leg room seemed to be less than expected even thought was in business class section."
Pros: "On time, nice and professional personnel, kids-friendly, tasty & free food & drinks. Great airlines every time!"
Pros: "Comfortable seats and pleasant crew"
Cons: "It was a short flight so no food was given out."
Pros: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Cons: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."
Pros: "The wide selection of content to watch, food was good."
Cons: "45 minute flight delay due to a discrepancy with the engine."
Cons: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."
Pros: "The crew was focused on our needs but was not able to help in my situation."
Cons: "The flight was very crowded and I had a HUGE individual sitting next to me in that he actually overflowed into my seat. Due to the fullness of the plane it was imposable for me to move and very uncomfortable. For an individual this size there should be a requirement for them to have a business class seat or to purchase 2 seats. The food was very disappointing overall."
Cons: "The food was not goot at all."
Pros: "I was impressed by the entertainment selection in economy. Also they always had a vegetarian meal for me. The crew on the flight team were always super professional & very pleasant. I enjoyed my flights more because of them."
Cons: "Flight was a bit delayed because the plane wasn't ready."
Pros: "Great service and entertainment. Pretty comfortable, too."
Cons: "food was so so."
Pros: "The crew was very pleasant and several announcements made the flight easy"
Cons: "We were late !"
Pros: "The crew on this flight was very nice."
Cons: "No real complaints about how this leg of the flight was handled."
Cons: "your organization sold a ticket whose route was almost impossible to fly except for some countries's citizens, and this information was not explained to me. Thanks to the efficient ticketing Lufthansa staff at Muritala Mohammed International Airport, Lagos that eventually assisted in order for me to make my flight at the last minute."
Cons: "Allow business passenger to use front bathroom."
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Pros: "Very nice airplane and pleasant crew"
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "Services is good ."
Cons: "Food can be better"
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Cons: "When its rain we shouldn’t walk to the air plain"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "KLM staff is great"
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Cons: "not really"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Cons: "No reading light in my seat..."
Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Cons: "Our lougage did not arrive"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "Easy to board and easy flight."
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Cons: "The streaming service didn’t work"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "Eveything is well arranged"
Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Same as above"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Pros: "Enough space good wine and on time"
Cons: "Seat space was too small for an international flight. Meals seemed VERY cheap and low quality and left me hungry still. Touch screens on monitors did not work. Headphones for monitors did not work well either. Luggage was lost for 3 days with no contact on status updates. Overall not a good experience, would much rather fly with another airline for my next international flight. I fly internationally very frequently and this was the worst experience I've had so far."
Pros: "However im still missing my checked luggage."
Pros: "They were not stingy about alcohol."
Cons: "I had called the airline ahead of time for a bassinet seat. On 31st Dec not so many people fly with babies. There were only 2 babies including mine, but they still had just one bassinet seat and one high chair. The high chair was a ridiculous option. Very uncomfortable for an infant. In spite of calling and requesting ahead of time, no bassinet seat. I have traveled in other airlines and they have been far more accommodating. Seats were very uncomfortable and service was very poor. Coffee/tea served was not hot. So overall very bad experience and I am possibly never taking BA again."
Pros: "The directness of the flight, and being able to watch the monitors to track the trip! The flight was on-time and we got swiftly on and off the aircraft."
Cons: "There was a family behind me working out their issues loudly speaking to each other across the aisle and over my seat. I wish the flight attendants has regulated them a bit more, but I understand that they're busy attending to passengers as a whole!"
Pros: "Departure was on time and the crew members were exceptional."
Cons: "There was nothing about this trip not to like."
Cons: "The entertainment screen didn't work"
Pros: "Everything went without a hitch!"
Pros: "The boarding attendant almost made me miss the flight over what I had already confirmed I.e traveling using an extension to a green card. Coaching needed on the topic."
Pros: "Wow, if I was treated this well in coach I cannot imagine what business and first class are like. Excellent flight and service."
Pros: "Everything was awesome."
Pros: "The food was pretty bad, not what I am used to with British Airways."
Cons: "After everyone was boarded in the plane, the pilot announced that a fuel pump was broken and that they would try to fix it. 2 and half hours later, the pilot announced they couldn't fix it and that a new one would have to come from London to San Francisco to replace it (as if the only place to get decent plane parts was London)!!!! The plane was rescheduled to fly the next day at 18.00. It didn't actually leave until after midnight, causing us to miss our connecting flights not just once, but again the next day. Communication by British Airways about what was going on and when we could expect to fly was awful throughout, and their customer service was worse than abysmal. I will avoid flying BA in the future."
Cons: "the man from the crew. he was mean"
Pros: "A packed flight with some very rude customers who were dealt with very professionally by the staff"
Cons: "Flight was delayed by over an hour due to a late arriving flight. Missed our original connecting flight"
Pros: "Flight crew was outatanding, service was a huge step above domestic flights! Seattle gate supervisor insisted I check my carry on bag, after I had carefully measured it and my backpack to make sure I could carry both on. She assured me one of my bags would get taken in London before our connecting flight., and then I might never see it again. She wouldn't hear of measuring the backpack. Which was apparently the problem. When I got to London, my backpack was in fact tagged as being acceptable size! Fortunately, the rest of British Airways staff have their act together and one person didn't ruin an otherwise great experience."
Pros: "-good food -nice crew -good movies"
Cons: "-little space in the economy cabin comapared to other airlines; -not much diversity for music"
Pros: "Other than it being too warm, all else was excellent."
Cons: "It was uncomfortably warm, many complaints from other passengers, never improved."
Pros: "The meals were great and the leg room was nicer than expected"
Pros: "It's a huge sardine can with smaller seats than the A320. More people means frustrated staff. Overhead luggage space is severely reduced. Makes me wish I was on a DC-9."
Cons: "Staff spoke amongst each other in a different language. Saw staff picking teeth, picking nose,joking and laughing while we were cattle in their way. I must endure a return flight but it will be my last A380 flight."
Pros: "Airbus 380 is just a larger sardine can. BA fills it as much as possible, little room. Food was so and so, arrived half frozen.... BA has gone down from what it used to be."
Pros: "The crew was lovely and the food options were good. I love that the flight included free drinks and food."
Cons: "We had three seats in and a row. One of the seats was missing a cushion which made it very uncomfortable for the entire flight."
Cons: "Too short time for connecting flight resulted in missing my connection. BA decided to try a new software system on a high travel date which resulted in an hour delay. Many passengers missed their connecting flights."
Pros: "The crew was very nice and helpful, the movie selection was nice, and the flight was comfortable."
Cons: "The food left room for improvement, as did the boarding procedures."
Cons: "sets it was very small"
Pros: "Served veg food as requested by me"
Cons: "Eating non veg food by compass enter very closely If possible create a vegetarians zone"
Pros: "The flights were on time, boarding proceeded with no glitches, enterteinment was great and the crew very attentive."
Cons: "security process was slow because they did not have enough people"
Pros: "Attentive crew!"
Cons: "The food selection is just horrid."
Cons: "The flight was delayed by 3 hours due to maintenance issues due to which my international connecting flight in London was missed. We were given meal vouchers 15 minutes before the plane was ready for boarding and by then, all the restaurants had already closed at Chicago airport. So we were forced to either not eat anything, or use the vouchers at 1 restaurant that was on the brink of shutting, that could not provide any food, but provided some drinks and packets of chips only."
Pros: "Legroom good, entertainment system had a vast choice of films, TV and music, food tasty. Seats very comfortable. Very pleasantly surprised."
Cons: "Service was infrequent and not enough water to passengers on a long flight"
Cons: "Had to turn around and land in Chicago because of presumed medical emaergency, which did not appear that urgent. Missed connecting flights"
Pros: "even though i forgot to order my vegan meal the staff prepared a salad for me to enjoy"
Pros: "Getting to London safely."
Cons: "Where to start... Entertainment- My TV was broken until half way through the flight and even the then the controller never worked limiting my options. Then there were only about 6 movies to choose from and when you chose one you would either have to wait 11-29 minutes for the next showing or join an already in progress showing. Cleanliess - there were used tissue in my seat back pocket that I found when I went to grab a magazine. I had a window seat and when I lifted it there were greasy head or hand (or both) prints visibly all over the window. I got sick the day after arriving and I don't doubt these things contributed. Comfort - seat was fine except underneath where my feet should go there was some kind of metal box affixed to the floor. Luckily my neighbor let me share their space. The overhead reading light wouldn't shut off so we had to tape a box lid over it to be able to let ourselves and those around us sleep. Food- Im gluten free and requested a special meal. It was cold, tasted horrible, and the same lemon cookie (the only edible thing) they gave me for dessert they also gave me for breakfast. The in crew attendants were nice and tried to help as much as possible. I may have gotten a good deal on the flight and been in economy but it is still a lot of money to me.fTo book with one airline and get another is disappointing, even more disapointing was the experience. I'm very glad to have gotten to london safely but am hoping for a much better journey home and will think twice before booking international on kayak/British Airways again. Definitely will never fly American overseas EVER again. I'm sorry to write something like this but it genuinely was awful and I've been sick most my trip."
Cons: "Seats, entertainment"
Cons: "The flight left late, so we missed our connecting flight from Heathrow to Dublin. The AA gate agent at Charlotte Airport told me that she had put on a later flight from Heathrow to Dublin, but when we went to check into that later flight, there was no record. The AA gate agent had told us a story that she didn't follow through with. So, we had t wait 4 hours in Heathrow before getting on an even later connecting flight. AA has REALLY poor customer service!"
Pros: "The BA crews always keep a tidier aircraft en route than other airlines."
Cons: "If BA absolutely had to reassign my reserved seat, I wish they had at least respected my aisle preference. With severe arthritis I must be able to get up and move around in flight."
Pros: "Service was efficient"
Cons: "Delay meant leaving and arriving in the dark."
Pros: "Online check-in is very convenient. There was a wide-variety of on-board entertainment to choose from. We were offered more meals than I expected (dinner and breakfast), which was a nice surprise, but the quality of the food was exactly how I expect airline food to be. The crew was courteous and pleasant though rather busy. I can't say I travel by air a whole lot, but BA has been one of the few airlines I can recommend with little hesitation."
Cons: "The food was edible but only memorable for how slightly-less-than-average it was. Most microwavable meals I've had taste better than the dinner that was served. Breakfast was only slightly better in that it was mostly pre-packaged food items (e.g., granola bar, raisins) that I could stash to eat later, which I did."
Cons: "Booked a flight with Kayak - fare was then issued through Airfare.com. Tried to change the ticket after my father passed away, but was told I needed to issue a request through an awful website that wanted me to provide credit card details - despite being unsecure and unencrypted. Just awful."
Pros: "The seats were really nice, even in economy class. There was enough leg space and it was really soft so even on my 10, 5h flight my but and back didn't hurt. The entertainment was also really good: the newest movies, songs, books and games."
Cons: "I didn't like the food. For dinner I could choose from chicken with rice and cheese ravioli. While I normally really like ravioli I didn't like this one. I didn't taste any cheese at all. The bread and crackers served with it I liked, but not the fruit pudding. Next time I will have the chicken again ;) For breakfast I could choose from a breakfast omelet or an English breakfast. I don't like eggs and I don't like sausages for breakfast so I chose the English breakfast anyway and only ate the cupcake and yoghurt, which were okay."
Pros: "Arrived early"
Cons: "The space was very reduced my legs started hurting. It was very difficult to get out of my seat and to get back in."
Cons: "- The crew refused to hang the jacket even though the flight was not even half full. - The wine served was the cheapest you can find and did not even have an option to buy a good bottle - Bread was hard as a rock and definitely can break a window if thrown at a window"
Cons: "Fog over London delayed our flight from Rome. Instead of dealing with this proactively, BA made us sit in the plane on the tarmac for three hours. When we finally arrived in Rome, instead of automatically rebooking us, they directed everyone to a queue. That queue, managed on a first in, first out basis, took FOUR HOURS, during which we missed more flights that would have gotten us home. If, instead, the queue had been managed by departing flights, more people would have gotten to their destinations in a timely fashion. We eventually we booked on a flight to NY and got a rental car. We were offered no compensation for this ordeal."
Pros: "Very quick and efficient boarding"
Cons: "The food from the "peak bakery" was awful"
Pros: "The flight crew from Seattle and the entertainment options were great."
Cons: "Due to weather conditions our second flight to Seville was cancelled. This flight was booked through British Airways but not at the same time so unfortunately the Seattle crew did not alert us of the cancellation although our passenger info was all the same, the BA system should have a way to do this. We then waited in line for 3 hours at Gatwick to get rerouted and get hotel accommodations and received terrible and insufficient care. The staff seem most concerned with taking breaks than then caring for the enormous line of tired travelers. We lost an entire day of vacation due to the BA system not recognizing our flights as one itinerary and the very slow service at the airport; there were options for that day but by the time we spoke with anyone it was too late."
Pros: "price was okay"
Cons: "everything else"
Pros: "Love feeling like home before before I even land in the UK"
Cons: "2 hour delay. I always get a back back when flying."
Pros: "Great food aND service"
Cons: "Leg room was minimal."
Airlines flying from Burbank to Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights