Daily cleaning, installation of cabin HEPA filters
|July||Best time to beat the crowds with an average 24% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$285||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, Southwest and British Airways have all waived their change and cancellation fees on flights from Burbank to Dallas. Confirm policies on booking site.
Southwest does not allow booking a middle seat on flights from Burbank to Dallas.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Burbank to Dallas.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Dallas from Burbank is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Dallas with an airline and back to Burbank with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Dallas from Burbank up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Like the welcoming smiling stewardess"
Pros: "Burbank airport was awesome"
Cons: "More snacks!"
Pros: "Large overhead bins"
Cons: "More accurate closed caption filter on movie selections"
Cons: "Silk air seats are not comfortable"
Cons: "The entertainment Wi-Fi didn’t work well"
Pros: "The app GoGo let you watch a lot of movies on the air"
Cons: "Alaska Airline is really good"
Pros: "The movie that I watched"
Cons: "The flight attendants was horrible they did not have the food and wine and order a drink and they were not pleasant at all"
Cons: "Things would’ve been a lot better if my flight was on time and my bags got to the carousel in a timely manner. Alaska has a 20 minute guarantee. Yeah not so much in this case"
Pros: "Boarding was fast."
Cons: "Planes are old and do not have enough room for luggage."
Pros: "Great crew, smooth landing."
Cons: "The “Mediterranean tapas” meal is basically a tiny tiny school lunch, minus the comfort of PB&J. Want dried apricots? You get FOUR. All in all not too bad though. The entertainment/WiFi system is limiting- maybe REMIND us to bring headphones? And no WiFi unless you have T-Mobile? Tease."
Pros: "Flight was quick and smooth"
Cons: "Airline stewards we're not very attentive"
Pros: "The Flight Staff was incredibly kind, and in-flight entertainment had a great selection of content"
Cons: "It was a hour late taking off so that’s always a pain but other wise it was okay."
Cons: "Waiting area was a little cramped and warm."
Pros: "Very efficient the entire way through. No hiccups, smooth sailing from Burbank to Portland."
Cons: "When I was assigned a seat, I had to find out myself. Wasn't informed. Requested for coffee on the flight and, although there was turbulence that got in the way, they never checked back with me if I wanted coffee. Small notes, but would have made the trip excellent."
Pros: "Enjoyed big leather seats in older planes. More comfortable."
Pros: "More room in the pay-more section AND free drinks"
Cons: "Having to pay more to sit a few rows ahead of Coach class. Ridiculous! We're going to the same place!"
Pros: "I always fly with Alaska Airlines when I need to go to LA. Fantastic flight attendants and good services."
Cons: "But on my last flight with them, it was delayed for more than an hour and a half, which was longer than the time I flew back to SJC from Burbank. That mixed up my schedule for the whole day."
Pros: "Alaska crew and free refreshment."
Cons: "That you allowed me to choose seats together so I could sit with my daughter and then that all got thrown out the window and we had to sit apart departing and arriving. I bought these seats 5 months in advance on a barely half full plane. It's not right."
Pros: "Quick, easy, clean"
Pros: "Took off on time. landed early, free wi-fi. What more could I want?"
Pros: "The fight attendnts were extremely kind and helpful!"
Pros: "Seriously just above my expectation to the point of being pleasant."
Cons: "The mountain of children that boarded. Can't fault an airline for that!"
Pros: "The staff were great and helpful."
Cons: "I am a small woman but your seats are getting smaller and leg room is less. This leads me to believe that the "people" actually running this airline have little interest for those of us who have to travel in coach? Making money is the most important thing to these people who will always travel in private jets or first class. Congratulations to all. You are winning. Joanne Lewis firstname.lastname@example.org 206-550-0748"
Pros: "Crew was nice and courteous."
Cons: "Boarding method."
Pros: "I liked the cheese platter."
Cons: "Unable to connect to the internet. Flight was delayed. No legroom."
Cons: "Crew was trying to be funny but it fell a little flat. Seats were small and cramped, no place for luggage overhead. Poor selection of beverages."
Cons: "Nothing. Everything is superb from the boarding to getting inside the plane. Ground crew staff is amazing"
Pros: "The flight arrived early. The crew are pleasant and helpful. I've always liked Alaska and their NW partners ... not at all like the experiences that have been in social media of late."
Cons: ""If you can't say anything nice, don't say anything at all." The airline would never be our destination, but Alaska is a very good way to get there."
Pros: "Arrived ahead of schedule. Great flight attendants."
Cons: "Not full capacity"
Pros: "Friendly personnel, seating not so cramped"
Pros: "The flight attendants were very helpful and the seats were moderately comfortable."
Cons: "Even though i booked a month and a half in advanced, i got stuck in a middle seat. The seats are tight and even if you want to pay for food, there aren't many options. I paid 18 for internet that was worse than AOL dial up in 1994."
Pros: "all was great"
Pros: "Comfort, space"
Cons: "Delayed flight, which would have been okay, except the staff made it sound like we would still land on time and we didn't. I would rather the message be consistent rather than confuse passengers about landing time."
Pros: "The service was great. Smooth take-off and landing. Comfortable and spacious seating."
Pros: "Flights were on time"
Cons: "It was a long trip!!"
Pros: "Crew was helpful and friendly."
Pros: "Everything was fine on this flight. I did not have any food or in flight entertainment so I did not rate those areas."
Cons: "Everything was great on this flight. However, on my way down to Burbank I had a 3 hour flight delay for a 50 minute flight from SaJose to Burbank. It nearly caused me to miss my shuttle from Burbank to Anaheim. Still not very happy about that."
Pros: "I liked the airplane itself, especially the roominess of the underseat storage place and the cleanliness of the cabin."
Pros: "The service on Alaska is excellent. I wish all my flights could be on Alaska!"
Cons: "Internet wasn't working. But, waddya gonna do? Probably not their fault."
Pros: "Awesome flight attendants! I really like that you guys announce when we've hit cruising altitude and that the Pilots give us an idea about how the flight is going to go; bumpy, smooth, when/if to expect turbulence. Thank you!"
Pros: "Economy is economy, so there's nothing to complain about :)"
Pros: "Alaska is my first choice between Burbank and Seattle but I go all the way thru to Bellingham and the trip between Seattle and Bellingham costs more than the first leg so I generally take a bus to Bellingham from Seattle. Wishing that last leg could become more affordable."
Cons: "Taking the bus from Seattle to Bellingham but the price differential is equal to another flight to Los Angeles so Seattle so I can't justify the cost."
Pros: "Wonderful crew. Kind and friendly. I liked being able to board from the rear of the plane in Burbank."
Cons: "They ran out of food and there was a mechanical problem that delayed our take off for 45 minutes."
Pros: "I asked for a half cup of decaf and it was almost half - that was fine. Seltzer water was a good option. Flight was smooth even with some turbulence. On time."
Cons: "No gluten free complimentary snack option...like gf pretzels. Thankfully I brought snacks."
Pros: "New airplane,friendly crew,professional services"
Pros: "The service"
Cons: "Seats were a little dirty especially for the COVID-19 going around."
Cons: "Bathroom was very dirty"
Cons: "Flight was delayed"
Cons: "Delayed and did not explain why"
Pros: "Friendly flight staff, on time service."
Pros: "The plane was nice, entertainment options were great, pilot was super kind."
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Cons: "Missed flight due to unnecessary delays"
Pros: "Got to Houston on time"
Cons: "WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane"
Pros: "They were great & super friendly!!"
Pros: "Nothing went wrong."
Cons: "We had a 5-hour layover in Atlanta. That was a bit long."
Pros: "They were friendly and prompt, joked with us as they worked. The flight was smooth and on time"
Cons: "No meal option and my video screen volume did not work"
Pros: "More room in Delta Coach than other carriers"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Pros: "Delra was very accommodating to get us on a later flight today due to a medical emergency the previous day. Thank you Delta, especially for your understanding."
Pros: "Flight attendants"
Cons: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."
Pros: "Friendly crew"
Cons: "Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy"
Pros: "Good service and on time."
Pros: "Clean bathrooms and great refreshment choices"
Pros: "On time take off."
Cons: "No comments"
Pros: "New airplanes.On time schedule .Very professional a"
Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "Although the flight was delayed, when it was time to board and take off, this was extremely efficient."
Cons: "Delayed flight. However, I know this sometimes out ot the airlines control."
Cons: "Sat on the plane on the tarmac for over an hour in the cold..."
Pros: "Excellent service and upgraded snacks in economy"
Pros: "Crew was friendly and helpful"
Cons: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."
Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
Pros: "On time"
Cons: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"
Cons: "I was told there was no more room for luggage on the plane. I had to check my luggage in and a lady behind me went with her luggage --- in fact 3 more people slip in."
Cons: "Mechanical failure had to switch planes an hour and 20 minutes late"
Cons: "Old 747 ER needs to be junked"
Pros: "I LOVED the free movies. Great idea and newer movies. Finally was able to watch a movie I'd wanted to see for a long time."
Cons: "Flight was packed which always makes for a more cramped ride. Again, boarding. Flight boarded late and just seems boarding from the back to front would be faster."
Pros: "The trip was short."
Cons: "I didn't care for my engine only window view. Nor did i like that the crew barely served refreshments (other airlines have zero issues with this on a DTW-MDW or ORD with a larger plane and equal amount of flight stewards). The route was also akin to being on a rough patch of sea for an hour."
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "I'm 6'6" and used to having my knees jammed hard against the seat in front of me (right into the metal frame). The knee room on this flight was better, they weren't even touching the seat!"
Pros: "A night flight well done. The snack choices were awesome, and the in flight entertainment was A+"
Pros: "The staff of the flight were very friendly and attentive. They were great!"
Pros: "I made it home."
Cons: "1. 1.5 hour delay on a 70-degree, sunny day. 2. all of the outlets in the gate area to charge devices during the delay -- and 90% of them didn't work!!!! It's almost better not to design new seating with outlets between seats, when the outlets don't work -- neither did the ones on the walls. People were lined up for the ONE wall outlet that did work."
Pros: "Great service and amenities for a low cost"
Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."
Pros: "Great (seemed like unusually friendly and helpful) crew. Plenty of carry on baggage room."
Cons: "Seats didn't recline. Plane hot initially and couldn't be cooled down until airborne."
Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Pros: "Movie selection"
Cons: "No seat assignment prior to arriving at the gate"
Cons: "Agents at the ticketing countet were the rudest i have ever encountered in my years of flying. Had a problem and when i asked for their assistance was given the Delta 800 number and told to call and they walked off. When i called it was a 2 hour wait for an agent. Thank goodness for their app as i was able to.change my flight with the My Delta app. Also they had overbooked the flight and rather than giving assurance to people just told us to wait and "line up orderly"."
Pros: "They had aircraft flying to my destination. All other airlines were booked for the time and the destination I had in mind."
Cons: "Long Delays, Over Booked Flights, Customer Service is not helpful, Wrong info delivered by Customer Service, No boarding gate info, Luggage was damaged, and I was charged a large premium with no added value. Delta sold me a 1st class flight because of their delays and overbooking their flights. This was because they could not fulfill the ticket I had. This was Delta's solution to their problem caused by them. I still have no idea why the flights were delayed. On top of all this, I overheard a walk-on pilot ask if there was room for him to catch a lift home. The flight attendant responded with "absolutely this flight is not full at all, you can sit right here". Wait I had to pay 200 bucks extra for an overbooked flight and you are having your Delta representatives say different. This was my first and last trip with Delta. I spent 1000 dollars for round trip ticket from Seattle to Spokane WA. No way is that OK or acceptable under any circumstances to treat your customers like this. The best part about all of this is, I have sent feedback and called customer service to talk to a manager to hear the blame put on back on me. Perception is reality Delta. Awful service, awful prices, awful care, awful communication, and awful value for the money."
Cons: "There was crowding at the gate.. the staff was rude, sitting on the tarmac over an hour the plane was stuffy and no beverages were offered, no one was knowledgeable regarding if connecting flights would be missed,"
Cons: "Such tiny seats."
Pros: "Flight was on time"
Cons: "Seat width, height, pitch and aisle width were absolute minimum. Very uncomfortable !!!"
Pros: "Everything was ok."
Cons: "very little service"
Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."
Pros: "Friendly attentive crew"
Cons: "The only entertainment was streaming movies via your own device. Not the end of the world but most people have come to expect having personal video monitors. Delta is adding them but AA is taking away."
Pros: "We landed safely; Beautiful infotainment screen that did NOT work"
Cons: "Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours"
Cons: "Person in front reclined the entire flight. I was squeezed in a a small box. Seats should not recline that much"
Pros: "The crew"
Cons: "The delay and the seat comfort for purchasing the main cabin seats was not as expected."
Pros: "Good free mobile entertainment"
Cons: "Plane was unbelievably hot the entire flight. Air vents did not cool the plane at all. We were all sweating the entire time."
Pros: "For me, a flight is “excellent” anymore if it’s on time and no one gets booted off the plane. Both flights were early!"
Cons: "Didn’t look he the free snacks."
Cons: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Cons: "Too cold"
Pros: "When I went from London to Chicago, I felt one male crew member wasn’t very kind. He wasn’t tall but healthy and serving the other side away from the main door. I felt him greeting others with a smile but with no smile to me. I thought in my heart seems like he is discriminating, I could be wrong, but I always felt he wasn’t so humble while serving to me or may be other Indians too. But he was smiling extra to rest of the passengers,"
Cons: "I didn’t like his attitude. I would request you to request the crew members to be kind to everyone. Since Iam vegtarian ..I couldn’t eat the egg that was served an hour before landing in Chicago. He could have given me the chocolate inside. He just said in haste this has egg. I told him oh I don’t eat egg, thank you. still he could have been considerate and offered me the chocolate “Toubolron” but he just went away. Later on I saw everyone eating the chocolate."
Pros: "The crew was excellent and most of the counter staff was good except for the one in Dallas. Actually flew on JAL partner AA"
Cons: "Delay out of Wichita and another delay out of Dallas, got into Tokyo 3 hours late. Paid $167 for upgrade to economy plus but seat assignment was in economy"
Pros: "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
Cons: "Plane never arrived. Forced to rebook a day later"
Pros: "The movie and TV selection was excellent"
Cons: "Interrupting my movie several times. Stop that. I understand when it’s a seat belt message, or landing. Don’t make me listen to the pilot drone on about the weather. It’s 2018. I can check that on my own"
Cons: "Delayed for three hours due to weather"
Pros: "Leg room in coach"
Cons: "No movie selection"
Pros: "Things went as they should have got a 2 hour flight."
Cons: "The inside of the plane around the air vents definitely could use some cleaning."
Pros: "I upgraded to a premium seat I was assigned a seat in the middle very uncomfortable when there were empty seats three rows ahead should not have been a problem"
Pros: "Ease of check in"
Cons: "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
Pros: "The dinner was good"
Cons: "All the flight attendants were hanging out in the back. Socializing like we were invisible. They seemed to prioritize one another over the passengers. It felt a little odd."
Pros: "Crew made a special effort to find me a nondairy meal (which I had neglected to request)."
Cons: "Web page dysfunction meant we couldn't sign up for wifi. The page asked me to set security questions but the pulldown for the questions had no options to select from. I tried on multiple devices/browsers."
Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"
Pros: "Everything was fine"
Cons: "The trip was good"
Pros: "The flights were on time and the staff was very friendly."
Cons: "significant delay in boarding; return to terminal to remove a drunk. Result was missed connection at DFW to London, resulting in missed connection to Munich; resulting in loss of my checked luggage"
Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."
Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
Pros: "American airline flight to Paris was great"
Pros: "Snacks and entertainment"
Pros: "The planes were comfortable."
Cons: "I didn't get a boarding pass for my third flight."
Cons: "Boarding took forever and I'm a Premium passenger."
Pros: "It was excellent!"
Pros: "Ticket agents at all airports were helpful and very considerate."
Cons: "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."
Pros: "It was all good.it was"
Pros: "Slept very well in business. Great crew!"
Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."
Pros: "The friendly personal"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Cons: "Self check-in staff at Seattle was not that helpful."
Cons: "A guy passed out prior to boarding, then they put him on the flight. We push back from the gate and start the engines and the guy passes out again. Now we are delayed 35 minutes. Why did they put someone one the flight that was clearly sick before he ever boarded then you make everyone miss their connection in Dallas. We got to the gate for our connecting flight 9 minutes before the pushed back from the ramp and they would not let us on??? WTF poor customer service!! Fly southwest from now on!"
Cons: "Poor cew service"
Cons: "Seats not enough padding"
Cons: "Sore lower back from the seat."
Cons: "I had two hour for connecting flight on quatr airways but the flight from St. Louis left St. Louis at 335 pm instead of 2pm. When I got of flight in Dallas they were already paging me overhead as a last call for quatr airways."
Pros: "Seat spacing was good, entertainment was good"
Cons: "Nothing for this flight"
Cons: "Engine was super loud on takeoff - to the point where passengers were looking around worried that something wasn't right. Eventually it seemed to be switched off once we hit the clouds and we seemed to sort of coast quietly for a minute or so - also alarming to everyone judging by the non-verbal behavior that suddenly everyone was exhibiting. Then it came back on again but only at half the volume. Nothing was mentioned about it by the captain or crew so I spent the rest of the flight wondering if the engine was going to give out part way through the flight."
Pros: "The counter for UA was not attended. I had to make few calls and they managed to put me in the next flight via Chicago"
Cons: "Reality. Flights are sometimes delayed and bound to miss connection"
Cons: "Delay and then having to change gates - at O"Hare that means walking and walking some more !! After being insulted during check in. The RUDE woman (poor English) with assisted boarding then the RUDE man that changed my name and my luggage he chose to send to Dayton OH -never been there in my life and he "dug" thru my luggage - as if he was searching for MONEY or GOLD -he pulled out a protein drink and I asked him to hand that to me so I could drink it as I am a diabetic - he shouted at me "I THROW AWAY'. During the two hour delay I could have used it !! Poor service I will fly American from now on !!!!!!!!!!!"
Pros: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Cons: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"
Pros: "Direct tv in united codeshare flt"
Pros: "It was nice"
Cons: "Horrible flight delayed an hour and the. Waiting an hour for my bag to learn it didn't make flight even tho I was at ther airport 2 hours before flight left. They said couldn't deliver it until the next day so had to go back to the airport to get my bag! Horrible experience !"
Pros: "Everything went smoothly"
Pros: "United offers so many free movies and shows it makes the flight fly by."
Pros: "Good, easy"
Pros: "Very " Seamless" service. A really enjoyable experience."
Cons: "Dirty plane"
Pros: "Horrible. 4 delays and then it gets cancelled. Hotel paid for. Had to get to Dallas. United Airlines Customer Service person didn't care. Didn't try for a connecting flight. I will never ever fly with United ever again. I am flying from American Airles today at 1130am. I am still in New Jersey horrible Kayak. Horrible. They should pay for my first night at my hotel at least."
Cons: "I already wrote what I had to write. 4 delays and then cancellation! Are you kidding me? Had itinerary planned for Friday Night and that got ruined because of United Airlines stupid logistics. I will never fly United! Give me a voucher ! Give me something. Aren't even offering a cab for me to take from Jersey to LaGuardia. It's your fault people. Enough said."
Pros: "On time and early for the second"
Pros: "Boarded original plane right on time."
Cons: "Sat at gate for over an hour sweating profusely because a/c wasn't working.after 45 minutes was served half glasses of water. Made second attempt to depart gate and had to go right back. Then told to disembark plane and wait for replacement. Boarded it at 8:50, arriving Dallas at 11:50, 3.5 hours late missing all prearranged transportation with 0 apologies. Had to make my own arrangements to complete my trip at significant expense to myself and 0 assistance from Airlines."
Cons: "Agent at the counter didn't look into my passport properly so when I landed in Dfw they rejected so I couldn't fly international so I had to buy another ticket and fly back to denver. Cost me my time and money which I could have avoided only if your ticket agent checked my passport properly knowing about my international flight. Very disappointed."
Pros: "Flight was smooth and on time"
Cons: "We booked these flights and made our seating assignments when we booked months ago, but all six of us (my spouse and 4 kids ages 15, 13, 9 and 7 and myself) were forced to all sit separately on our longer connecting flight and not in our assigned seats that we had booked and reserved months ago. My kids were scared to have to sit by strangers. No one offered to switch with us so at least the younger kids could sit by their parents. The steward, Tim was rude and snooty and annoying."
Pros: "Great experience. Quick and well executed boarding/deplaning"
Cons: "my flight was delayed 2 hours"
Pros: "On time."
Pros: "No food provided except small snack"
Cons: "Completely full flight"
Pros: "Seats were comfortable and plenty of leg room, flight attendants were attentive and took care of drinks and made several trips to picked up garbage."
Cons: "I was told the wifi was available on my return flight but I could not get it to come on."
Cons: "It's was so hot on the flight. The vents above our seats were blowing hot air. It was miserable. So uncomfortable"
Cons: "Very unorganized, they over booked the flight and the crew was very rude. I will not book any flights with them again."
Pros: "Perfect flight"
Cons: "Was charged $50 for my 42lb luggage"
Pros: "As a first time flyer I was beyond nervous. But the more time I spend at the airport and the closer the departure time came about my nerves where relaxed by friendly staff and great conditions"
Pros: "I like the cheap upgrade to first class"
Cons: "There was no food on an evening flight of over 2 hrs"
Cons: "Flight was delayed because they didn't have enough flight attendants???????????????????????"
Pros: "A gentleman at check in was very helpful."
Cons: "My boyfriend and I were traveling with our almost 2 year old and were assigned seats apart from each other."
Cons: "Flight got cancelled"
Pros: "I found my seat with no problem."
Cons: "The flight left Houston late. The check in process was fine, we were asked to check our bags because the flight was full. Once on board and seated the flight attendant came on and said there were 5 bags without the proper tags for people to claim. How could they have improper tags when the person at the gate was giving the tags out? Four bags were claimed and with 1 bag (blue) left the flight attendants asked us 3 more times "whose bag it was?". When no one claimed the bag one more person from United came down the isle holding the bag asking everyone one last time. I heard him say "I was told to do this". At this time 4 more people boarded late. I thought after a certain amount of time boarding would end?"
Pros: "Nothing to like, to be honest. 1hr delay and making my wife swap seats."
Cons: "I HATED the way my wife and I got split up from Houston to Dallas. Stewardess was NO help. They actually moved my wife to a different seat so they could put a mom and baby next to me. WHY NOT MOVE US BOTH!!??"
Pros: "There were hundreds of us in O'Hare during an ice issue. I got out 20 hours later by flying standby on a bigger plane to a city 279 miles from my airport (and my car and luggage). What was edifying during those very tiring 20 hours was this - no one, United or we passengers was rude or disrespectful. Were we (staff and passengers) all worn out and tired and frustrated? You bet. Everyone kept an attitude of acceptance for the 20 hours I was at O'Hare. Very impressive - civilization has a bright future."
Cons: "Under the circumstance, nothing bad."
Pros: "What to expect from a short flight. Plain and simple no frills and shitty drinks. It was only 1.5 hours."
Cons: "The seats are too cramped."
Cons: "United lost one of our baggage"
Pros: "The worst flight ever. Flight was cancelled, did not receive hotel accommodations, had to sleep in the airport. The crew was terrible. Boarding took a lot longer than normal. Should have chosen a different airline."
Cons: "Absolutely terrible. My first United flight delayed over 2 hours causing me to miss this flight."
Pros: "Appreciated • the attitude and friendly care of the flight attendants • being able to hear and understand the pilot and announcements • loved the creative and engaging flight instructions • service was professional & made you feel first class"
Pros: "Best of all"
Pros: "Great seat i had to pay extra but it was worth it"
Cons: "This flight was cancelled and I was given no notification. I was only told once I got to the airport. Luckily the staff member I spoke with at checkin was helpful and put me on another airline, but only after she tried to tell me they'd sent an email and said there were no flights til the following day. I had to explain that I hadnt been notified, had taken off work, had just taken a cab there, was 2 hrs early, and due to the nature of my trip not able to leave the following day. Though she was very helpful I feel it was luck and the nature of using a small airport, not something I can expect. Either way I shouldn't have to explain and insist when it was clearly the airline's mistake. When I later checked my email I actually had never recieved a cancellation email, just an email saying cancellation was possible. Overall another bad experience with United. Flew American Airlines and was happy with the flight."
Cons: "I had a carry on but they said the over head compartments were too full. So they grabbed the bag from as I was boarding. They then lost my bag. Now United is refusing to send my bag even though it has been found by the airport lost and found police in a city that was not my destination."
Pros: "Attentive service"
Cons: "Too small of a plane for such a long trip. Just one bathroom in the rear and extremely noisy."
Pros: "Crew was curtious and the flight was smooth and on time."
Cons: "The pricing for a movie was a little much for our flight, and seating was really tight."
Cons: "They cancelled my flight and l was missed flight by a mistake from their representative"
Pros: "Everything was fine. Food and entertainment were actually not applicable on this flight . Gate agent was alert to see my husband and I were not seated together so she asked if we wanted to switch so we could sit together . That was much appreciated."
Pros: "They gave us complimentary drinks and snacks and movies due to the delay, which was nice."
Cons: "An hour wait after boarding plane in Denver, a non-critical part of the plane failed. Basically an auxiliary generator that is used only when plane is at the gate. They decided to do a safety inspection which I can't fault them for. There were no issues during the flight. Also the plane was hot initially but not during the flight."
Cons: "Flight was delayed 4 hours because the airline never told the pilots they had a flight."
Pros: "Nice crew, lots of leg room on plane."
Cons: "Being overcharged for a service (airline flight) that has only worsened in the last 40 years is always disheartening."
Pros: "On time out and in."
Cons: "Most uncomfortable seats in the air."
Pros: "Not much"
Cons: "Spirit Airlines draws customers with low fares however you will be in for a big negative surprise if you have to make any changes. I booked a flight that later had to be moved back 2 days due to a schedule conflict. I was not refunded on the cancelation AND I was charged an additional $109 cancelation fee! The airlines lost my rescheduled flight request and I had to make a new reservation in haste upon the evening of my flight at a significantly higher price. I don't think that it's likely that I will be flying Spirit any time soon"
Pros: "Cheap look s"
Cons: "Because heavy trafic still 49minutes but don’t let me in chNge flight and charge 99usd"
Cons: "Other flights I have been on let us know what section or terminal we are being dropped off at before we take off and once we get there it is had changed. It helps people who are getting picked up a lot easier especially in a big airport."
Cons: "Check baggage line"
Pros: "Not one thing. Besides they got they destination right. The staff hate they’re jobs. Everyone involved in this spirit airlines besides the pilots was in a bad mood.. I really liked how they waited till literally the last min an said your bag that you have used on your 8,564 previous flights to date. Is now 65$ to put in the same exact spot you were going to put your bag to begin with.. the same bag I’ve used for a shade under two decades of travel."
Cons: "You don’t have a box big enough for that. Bought ticket day in advance with insurance for this reason. checked in several hours in advance itenary machine could not print duplicate messed up several people days with not putting us on our flight. An then charging me 100$ more to secure the seat on the next flight. When all they had to do was print the item ready. I had meetings scheduled days in advance I missed that were worth 50x this entire ticket. An the airline doesn’t even know who it is that sells the insurance.? That’s a strait up scam.. worst airline in years. From the experience an the staff all the way around I was embarrassed to say I used this airline. If I had to guess on anything I think it’s close to being the next airline to hit the scrap yard. No one in this air line is committed to they’re work. I’ve always said “ Experience is the best teacher in anything”. An I’ve learned enough from this one...."
Pros: "Cost was a deciding factor."
Cons: "Seats were uncomfortable but you get what you pay for."
Pros: "The seats were wider and more comfortable."
Cons: "The flight was delayed due to a change of the plane."
Pros: "Everything cost extra drinks snacks Cary on bags check bags. Seats."
Pros: "I like the cheap price of the ticket, Spirit charges for each bag. We paid over$200 in luggage fees! Then they charged us for $3 for a can of soda! Never again."
Cons: "I like the cheap price of the ticket, Spirit charges for each bag. We paid over$200 in luggage fees! Then they charged us for $3 for a can of soda! Never again."
Pros: "Price is the best deal in the market, unbeatable! Great crew’s service! Comfortable seats!"
Cons: "Weight limit on checked lugagge is 40 lbs. compared to 50 lbs in most airlines."
Cons: "Departing and landing was great I will fly again and again"
Pros: "Quick boarding and efficient answering of questions"
Cons: "Seat was small and extremely uncomfortable."
Cons: "Several flight delays,... finally after several hours flight cancelled due to no pilot. Voucher for a low class Days Inn hotel in a dangerous neighborhood. Next day flight scheduled for 9am...it was delayed again leaving Atlanta 1245. My sister who has cancer suffered a stroke andit was an inconvenience. Some of the agents rude not helpful at all. At all times.es if I'm spending my money..you should be professional at all times."
Pros: "Not much"
Cons: "Sat at the origination gate for 30+ minutes after departure time because one of the engines wouldn't start. Was probably 80 degrees in the cabin on a full flight. Engine start issues should be figured out BEFORE anyone gets on the plane!"
Cons: "TERRIBLE SERVICE!! The flight was delayed @ Phoenix. Flight was supposed to leave at 12 55 am and it finally departed until 2:23 am. The representatives @ Phoenix told us we wouldn't have ANY issues with our connecting flight to FLL as they would use the same aircraft When we landed Dallas, they told us our flight to FLL was waiting for us which was a complete LIE. The representatives at Dallas were disengaged and didn't seem to look for options to get us out of there,. Finally, a representative came and told us we had 2 options: OPTION 1: Stay in Dallas 31 HOURS!! and take the next flight to FLL (no hotel arrangements were offered) or take the next flight to Orlando and move ground to FLL. Very disappointed with your service. NEVER FLYING ON SPIRIT AGAIN"
Pros: "The crew from the moment I got to the gate constantly yelled at passengers. When on the flight it didn't get any better. They were horrible to everyone. The crew in front of the plane talked so loudlyamoung themselves that you couldn't hear yourself think. I will never fly spirit again."
Pros: "Spirit claims to be the cheapest airline, but charges over $50 for carry on items. The day of my flight, the lines to check in were out the door at the Ft. Lauderdale Airport. The kiosks were all down & the employees were shouting at everyone to direct them. If a simple question was asked, the Spirit employees would snap & move on to the next person, without really helping. I was late to my flight because of wrong information that was given to me and I almost did not make it in time. Just like any other airline these days, no food is given for free. The seats are the bare minimum."
Cons: "Overpriced bag fees, rude flight attendants, shitty planes."
Cons: "My flight left early I was at the airport 1 hour before the time. When I got there my seat was taken. Also I had to pay 90 to get on the next flight which I belive is not fair. Worst travel agency!."
Pros: "one of the stewardess was helpful but the others were just rude w/nasty attitudes."
Cons: "boarding was late as usual crew was mostly rude seats are cramped with no leg room food?!? bahahahaha ~ yeah, if you want to pay yet another added cost to fly with Spirit Entertainment ~ there is none but luckily my view was nice & I had a ton of pictures that I needed to filter through on my phone"
Pros: "They spent more time trying to sell their credit card than they did asking about anything else. The woman behind me was choking and they wouldn't give her a glass of water, but they would sell her one. Her daughter in a different section of the plane had to pay for water since her mother didn't have a credit card."
Cons: "If anyone thinks Spirit is a good deal, hopfully you are flying without luggage and do not need water during your flight."
Pros: "It was a smooth flight."
Cons: "Spirit charges extra for almost everything; picking a larger seat, $3 for a soda, up to $100 for a carry on bag. There were some people that didn't know they could only have 1 free personal item, like a purse, and an actual carry on bag had a cost."
Pros: "I like that they treated us with respect and where very friendly staff"
Cons: "There was nothing to not like"
Pros: "The crew was helpful and very nice at all times. The plane was clean and relatively new. Price was great, considering that I paid $96 for two passengers total, with taxes."
Cons: "Some of the passenger's attitude was not the right one. The prices for check bags, was a little inthehigh side."
Pros: "Crew was very entertaining - a la Southwest Airlines but funnier. One of the crew noted that I had taken out my medication and immediately brought me water."
Cons: "Seats don't recline so there is zero relief/change in body position - making a short trip much longer. Suffered leg cramps. Short trip so luggage was not an issue but in the past I have been literally tapped out by the "additional fees" on baggage over 40(??)lbs."
Cons: "delayed flight. hidden costs."
Cons: "The crew on my first flight were very accommodating and friendly, but on my second flight they were NOT so friendly and everyone around me was talking about how rude and unfriendly they were. This was my first time flying on Spirit and I asked for a pillow and the response I received from the Flight Attendant was "What!....we don't have pillows" Another reason I was unhappy was because on my connecting flight from Texas to Chicago we were delayed on the plane and NOBODY told us what the problem was and why we were not moving to the runway. After 42 minutes we were told "we are waiting for paperwork from Maintenance" that is it! Not how long they expect the wait to be or come around and offer us some drinks or snacks. The Flight Attendants DID NOT even walk the aisle....not even once! We finally took off after 75 minute delay. It was if we were on the plane alone...this is not how I would have handled the situation. I also obtained the Spirit credit card to rack up some miles, but not I am giving it a second thought!"
Cons: "Not food or snack"
Pros: "Spirit cancelled my flight never again will I use this service made me lose lots of money and lost out on my brother's wedding"
Pros: "The boarding process was actually fairly smooth and efficient."
Cons: "I purchased the Spirit ticket because it was ~$30 cheaper than my other options. I was okay with the connecting flights for the savings. Silly me, I didn't check the fine print-- Spirit charges to CARRY ON a bag. Both ways. The $30 I thought I saved was quickly erased when I ended up spending $90 to carry a duffel bag on the plane. All FOUR of my flights were delayed by nearly two hours. Seats were thin, sparsely padded, and cramped."
Pros: "Cheap ticket was nice, made up some lost time en route, staff very friendly."
Cons: "Nickel and dimed to death: luggage, seat, soda. Threats that if your carry on is too big it's $65."
Cons: "I wish there was in flight wifi and cvs."
Pros: "This flight originated out of Portland to Las Vegas and then to Los Angeles where it was scheduled to depart to Dallas at 10:31 am. Initially at 9:45 when I checked in at 9:40 I was told the flight was delayed until 2:30 pm. Then when I called Spirit at 12:40 pm after receiving an e-mail from Kayak that the flight was cancelled I was told that I had 2 options: (1) To fly to Vegas where I would connect at 1:50 am and arrive in Dallas at 6:30 am or to receive a refund. The next day arrival into Dallas was not possible or acceptable so I chose the refund.. Later I found out that other passengers were booked on other flights, offered a $25.00 food voucher, and a $50 credit to be used within 60 days. I found this out after I had already booked another flight on American Airlines and when I spoke with a Spirit ticket agent they said that you made a decision so ther isn't anything that they (Spirit) could do. It cost me an additional $200.00 dollars to get to Dallas 9 hours later. What a way to be treated by Spirit Airlines after they knew the flight was cancelled when it never left Portland. My husband is a 21 year Army Officer and we travel ofter (1st time with Spirit) and we have never been treated with such disrespect. Thank You Susan Boyko"
Pros: "Let's be honest... This is the smoke and mirrors that we all feared would happen one day. Competitive fares, not really, and then less than basic services. Someday we'll debate wether a flight attendant is necessary for an evacuation. I'm seeing vending machines following the automated safety briefing. Put your money into the pilots, I say."
Pros: "It was the worst flight ever. The only good thing was the baggage clsim. Which we did not have to pay for."
Pros: "It was priced right! The plane was a newer model and the flight was very smooth. Flight attendants were very friendly."
Cons: "Be careful what items you bring. You are charged for every item. ( but that's why you are getting a cheap flight)."
Cons: "Paid extra to choose a seat only to be put in the middle. Seats don't even recline,the loud lady in front of me smelled like cat food,and I guess you can bring orchids on the plane that I'm allergic to. Was surrounded and hated it."
Pros: "seats ere not big enough . I was beside a very, very large person she was nect to another large person. Each person spilled over their seat into the next leaving me on the end. I had to lean over into the isle and still was terribly uncomfortable"
Pros: "the online web page was decent."
Cons: "For an active military member of the US forces, I had to pay for a checked baggage fee. I don't pay for a fee on other carriers. I should have flown on United, since the price was the same or less due to zero fees for baggage. And the aircraft seeting overall was not comfortable and up to date. Seemed rather old and worn."
Pros: "Desirable time in/out, optimize my stay"
Cons: "Carry-on/Baggage fees somewhat hidden, not fully disclosed or factor into initial purchase"
Cons: "Plane was late and was diverted to Houston due to "low fuel". Sat in Houston without being allowed to get off the plane. Team finally provided one bottle of water per seat. My husband was in the bathroom so I asked for a bottle of water for him...attendant replied...sorry on,y one per customer. Flight attendant could not give any advice on connecting flight options since flight was delayed. When we finally got cleared to fly back to Houston, crew member said over the loud speaker...it's all on you now, we've done what we could....very unprofessional.finally made it back to Dallas 3 hours after we were supposed to land. Missed connecting flight."
Cons: "Spirit airlines promotes a cheap airfare, but the luggage cost is nearly equal to the ticket fare. On top of that, there staff is very disorganized. I would not recommend flying Spirit."
Cons: "the seats are too close together, men sitting behind me had to put their knees up against the back of the seat thusly right in my back I guess the seat backs are too thin and not padded"
Cons: "The front desk."
Pros: "no delays ease of check in price"
Cons: "cramped planes/seating seats did not recline noisy passengers no entertainment options"
Pros: "Affordable,friendly,first flight was 3 hrs delayed butvouchers given.only fly dfw to bwi and back so can't speak for other routes ....."
Cons: "When I purchased ticket it showed there "might" be a charge for carry on baggage. I couldnt find an easy way to know for sure. When I got to the airport to get my boarding pass I couldnt find a way to claim I had carry on baggage. When I tried to get on the plane the lady laughed at me and said i couldnt take my carry on bag. She sent me to someone that wanted to charge me $100 for my carry on bag. The plane ticket was only $69. I was almost out of money and didnt have $100. I told the person how much money I had ($41) and he kept asking me if i had more than that. Every time I told him I had $41. Finally he called someone and they let me pay $35 for the carry on bag. Be carefull flying with Spirit because in my opinion they are greedy bastards."
Pros: "I'm 6'6/260lbs. There was an open seat in the exit row, and the flight attendant gave me that open seat. Give her a Nobel prize."
Pros: "The price and the crew!3"
Airlines flying from Burbank to Dallas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights