Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 9% drop in price.|
|June||Most popular time to fly with an average 25% increase in price.|
Average price round-trip
|$646||(avg. price over the last 2 weeks)|
Good deal round-trip
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 43m
The cheapest ticket to the United Kingdom from Burbank found in the last 72 hours was $17,121 one-way, and $1,203 round-trip. The most popular route is from Burbank to London, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $327.
The United Kingdom has not implemented any entry restrictions, but is monitoring direct flights into the country from certain areas.
From November 5 to December 2, National restrictions in England is in effect. Travelling away from home, including internationally, is restricted from England except in limited circumstances such as for work or for education.
From November 20, Scotland restricted cross-border travels within the UK, only essential travels—which includes health reasons, work and for study—will be allowed to enter and leave Scotland. People living within Level 3 or Level 4 lockdown areas in Scotland are also not permitted to leave their area, and banned from traveling overseas, though people in Level 0-2 are not.
Different rules apply in Scotland, Wales, and Northern Ireland. Travelers must follow all the rules that apply to them.
Certain areas of the UK and Crown Dependencies may have specific travel regulations. Check the relevant page for information related to travel to Jersey, Isle of Man, Shetland, and Orkney.
All travelers entering the United Kingdom must present a completed "Public Health Passenger Locator Form" to immigration upon arrival.
The UK government is updating a list of countries from which arriving travelers will not be required to self-isolate upon arrival, unless they’ve visited or stopped in any other country or territory in the preceding 14 days.
The United Kingdom announced a mandatory 14-day quarantine for all travelers which started on June 8. Freight workers, medical professionals traveling to help with the fight against coronavirus, and travelers arriving from Ireland, the Channel Islands and the Isle of Man are exempt from the quarantine requirement.
Note: The English, Scottish, Welsh, and Northern Irish governments may be applying quarantine requirements differently. Check for more information on travel to England, Scotland, Wales, and Northern Ireland.
All other info
All travelers on flights to the UK must wear face coverings on aircraft and on public transport upon arrival thereafter. Passengers using taxis and private hire vehicles should also use a face covering for the duration of their journey. Drivers may refuse to transport passengers who do not follow guidance for safe travel.
Review the UK government’s entry requirements, and read more about travel restrictions for the UK.
There are currently 195 active cases of COVID-19 diagnosed in GB and 48 deaths as of Nov 29 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to the United Kingdom.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United Kingdom is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the United Kingdom with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the United Kingdom up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "don't know of anything"
Pros: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Cons: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Cons: "Flight was cancelled and rebooking dealt with poorly"
Pros: "Crew was good"
Cons: "Boarding, comfort of seat"
Pros: "Business class is the best"
Pros: "Very courteous, friendly, professional flight crew and gate crew."
Cons: "Nothing to mention...very pleased"
Pros: "The crew was nice but never got the menu."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Cons: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"
Pros: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Cons: "The food and the wine selection did not impressed me. Qatar needs to make some changes."
Pros: "Crew was friendly and helpful."
Cons: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Pros: "Friendly and beautiful crew (specially one air hostess) lol"
Cons: "too long flight"
Pros: "Super comfy seat and entertainment, plus staff super nice"
Cons: "Too long on boarding"
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints great flight"
Pros: "The flight crew was very friendly and helpful in getting you settled on the flight"
Cons: "Boarding was a bit Hectic in Bangkok."
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Cons: "Snack options were a bit limited for such a long flight"
Pros: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Cons: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."
Pros: "Flight schedule in time."
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "Liked the fact that the pre-selected choice of food was served"
Cons: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Cons: "Need good wheel chair service."
Pros: "Incredibly attentive service"
Cons: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."
Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Pros: "The entertainment console is dismal"
Cons: "Comfort of seat size has shrunk!!! Good grief."
Pros: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."
Cons: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"
Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Pros: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Pros: "Nothing that i like"
Cons: "Delay, bad food, no strict rules about passenger moving seats"
Cons: "I understand it's the industry standard, but seats are too narrow with shared armrests."
Pros: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Cons: "Attention to special needs"
Cons: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Cons: "Food could have been better. Dessert was disappointing, more choice could have been good."
Pros: "The classy servieces in the plane..the plane it selfe is excellant"
Pros: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"
Cons: "Not enough check in desks operating - very long wait"
Pros: "Service, friendliness of that staff"
Cons: "Other passengers used my carry-on baggage space and my carry on was placed far from me."
Pros: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Cons: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"
Pros: "On Time good service"
Cons: "Serving alcohol on board"
Pros: "Food, service and hospitality all top class. They made my long trip home a breeze!"
Pros: "Not a lot -14 hrs in cattle class is no fun."
Cons: "Toilet out of order from beginning of very long flight. Food ordinary. Doha airport transfer awful."
Cons: "My bag was overweight so o checked online and it said that the charge would be $50, but when i got to the airport in Dubai the charge was $75 with no explanation about thr difference. When we arrived in LA we set on the tarmac foe about 45mins waiting for an open gate. Wasnt the best experience"
Pros: "I don't like at all"
Cons: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."
Pros: "Services by the staff is good."
Pros: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Cons: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."
Pros: "Seats comfortable. Food was good."
Cons: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"
Pros: "Crew was very attentive...food selection was excellent"
Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."
Pros: "The crew was very good and there was enough leg room."
Cons: "The dinner option was underwhelming."
Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"
Pros: "crew was nice"
Cons: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."
Pros: "It was empty so we were told we could move around in the empty seats"
Cons: "Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin)."
Pros: "They didn't serve any refreshments or even water"
Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."
Pros: "Crew were great"
Cons: "Uncomfortable to sit for eight hours"
Pros: "Fast boarding, not a crowded flight, ahead of schedule."
Cons: "Paid extra for my check in bag."
Cons: "Why do I have to get a new boarding pass in London"
Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Pros: "The boarding, the seats."
Cons: "The food was so-so, and I did not get my choices, perhaps because I was at the back."
Pros: "Crew was very solicitous...food was quite good.."
Cons: "Baggage was very slow in arriving. ..45-60 minutes"
Cons: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"
Pros: "Flight attendants were excellent!"
Cons: "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."
Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."
Pros: "Quality of service was good in the plane"
Cons: "Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in"
Pros: "So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight"
Cons: "no complaints whatsoever!"
Pros: "Safety. Service."
Cons: "Lavatory was icky and other passengers messy."
Pros: "Good entertainment, food and in-flight crew"
Cons: "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."
Pros: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Pros: "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Cons: "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."
Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."
Pros: "Food, crew and overall experience was good"
Cons: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."
Pros: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Cons: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."
Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."
Pros: "Flight okay and staff attentive. Seats still to close together. Had to purchase seat to guarantee not be in middle rows. Plane very warm throughout flight."
Cons: "Selection of entertainment good but touch screen very unresponsive. Hard to change volume and maneuver. Ear sets would not stay connected."
Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."
Pros: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Pros: "Dinner was fantastic! Excellent meal. Flight crew were terrific as well."
Cons: "Dislike the recent removal of onboard snacks. It's a very long flight. Nuts or chips or cheese and crackers would be very helpful. Had no idea this service was discontinued until way into the flight. Not sure why it was stopped. Btw I don't believe this was a Virgin Atlantic flight, I believe it was Virgin AUSTRALIA. Think you have names backwards on survey."
Cons: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."
Pros: "I liked the food and refreshments and the on flight entertainment was good.."
Cons: "I didn't like the boarding process.every other flight I've been on they board plane by rows.on this flight everyone was boarding at same time which was annoying and held up the boarding process.."
Cons: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"
Cons: "BYOjet cancelled my flight"
Pros: "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Cons: "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."
Pros: "Flight crew was awesome in premium economy"
Cons: "The plane was really dirty!!!!"
Pros: "Entertainment system is great"
Cons: "Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first."
Pros: "Very friendly and helpful staff! Food was very good too."
Cons: "More leg room always desirable"
Pros: "The vegetarian meals, leg room and comfortable seats, wifi tv entertainment, kind and courteous service. It made the trip more comfortable! Thanks!"
Cons: "The domestic flight in PNG was cramped, but the flight attendant was very nice and helpful"
Pros: "The comfort of the flight and entertainment."
Cons: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."
Pros: "Great service, tons of food"
Cons: "This VS007 flight is in an old Airbus that needs a major overhaul, especially compared to newer planes in their fleet. The screens are hardly visible, the movie selection more limited, the seats old, and no electrical outlets for a 11hr flight is just not acceptable these days!"
Pros: "the food was decent"
Cons: "the crew was rude, the bathrooms were not clean"
Pros: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."
Pros: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Cons: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"
Pros: "Friendly service. Safe, on time flight."
Cons: "Chicken lunch was just so-so."
Pros: "I felt safe on this flight. Middle seats were empty, plane seemed clean, masks, etc. were in place. I flew Sun Country a few weeks prior to this and flight was overcrowded and COVID precautions were way insufficient."
Pros: "Delta is doing a great job keeping everything calm and clean during this pandemic!"
Pros: "price great; direct flight;"
Pros: "The crew was very nice"
Cons: "Everything else"
Pros: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Cons: "Nothing much"
Cons: "The most courteous staff - on ground, in air, and at destination!"
Pros: "The crew was nice"
Pros: "Crew was great as usual these days with delta. Boarding was easy and efficient. Madrid staff booked us on a later flight in Atlanta as a precaution and it turned out we needed it. Really helpful!"
Cons: "Plane had crumbs on the seat and floor when we got on."
Pros: "Yes, the crew was helpful and patient. The food and drinks were good."
Cons: "Clarity in the PA system could be better. Too much background noise."
Pros: "They were great & super friendly!!"
Cons: "Was a little bit hot"
Pros: "The crew was very nice. Quite helpful and pleasant."
Cons: "The only small item is the gate size in MSP. Always a bit crowded but still departed on time so it’s not a large issue."
Pros: "Food and entertainment not applicable"
Pros: "Nicest staff"
Cons: "Nothing at all"
Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"
Pros: "Boarding was fast and well planned. The pilot was talking to the passengers politely, was updating about the flight every time when it was turbulence. The crew is very smiling, sweet and nice. The snacks are good and fresh. Very clean airplane with a good fresh odor. Good job! You are fantastic!"
Pros: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Cons: "Had all my jewelry stolen from my luggage!"
Pros: "Great in every way"
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."
Pros: "Space looked a bit cramped in business class but I was pleasantly surprised at the length of the flat bed and the additional foot well space once I'd reclined the seat."
Cons: "Need to fix the flickering lights in the JFK club lounge, the opposite of relaxing!"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "We were not happy with our flight my flight got cancelled 3 times I miss work they need to reimburse us and also reimburses the hotel cuz we had to stay at a hotel because they cancelled our flight three times and then our flight that we went out on Monday was late because of a flight attendant arriving late to the hotel to the airport"
Pros: "The almonds and Fresca"
Pros: "The entertainment is good; several new movies"
Cons: "The dirty seats, the awful food and wine"
Pros: "Landed 45 minutes early! Allowed me to take an earlier flight Detroit to Boston which made me really happy"
Pros: "Made friends on the way to Maine!"
Cons: "no food for Vegans. Like literally nothing besides a confused crew"
Pros: "Service was great, flight was excellent"
Cons: "Delay over one hour."
Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."
Pros: "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
Cons: "Nothing to input. All was great."
Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
Cons: "The flight was over 20 minutes early"
Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"
Pros: "Attentive crew, good atmosphere, comfortable seating.(no free food so 3* but short flight so OK) Pre flight...Soo helpful, wonderful assistant. Delta vs KLM...Not so...See below:"
Cons: "Little time for plane change at Atlanta. Atlanta rail excellent but plane arrival was late and time to cross airport limited. This was especially galling as I was at MCO early enough to catch the 1hr prior flight and requested a transfer to travel with a friend. There were seats available and Delta tried to move me but KLM would not allow it????"
Cons: "Agents at the ticketing countet were the rudest i have ever encountered in my years of flying. Had a problem and when i asked for their assistance was given the Delta 800 number and told to call and they walked off. When i called it was a 2 hour wait for an agent. Thank goodness for their app as i was able to.change my flight with the My Delta app. Also they had overbooked the flight and rather than giving assurance to people just told us to wait and "line up orderly"."
Pros: "That we got home. Delta was apologetic but it would be nice if you didn't get stuck for hours touching and looking at the grime left by others."
Cons: "Too bad the attitude of one crew member wrecked it for her coworkers but this can happen. Sorry for Delta and pasengers. The plane was disgusting, filthy, miserable. Dirty trays for more than one in our party. The lavatory on starboard side was a wreaking urine splattered mess before the plane took off. Come on airlines. Take your profits and at least clean your crappy old planes if not replace them."
Cons: "Delta allowed us to board knowing of possible weather delays at the destination! Once on board the captain announced that we could not take off due to weather at the destination! Why didn't they let us just sit in the airport until Delta knew one way or another? Been sitting, trapped in the plane, no AC, no announcement from the flight crew. Could be waiting in relative comfort inside the airport!!"
Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"
Pros: "Made up the departure delay in flight."
Cons: "Gate and Cabin crew kept giving opposing reasons for our departure delay, just be up front and honest. Cabin was hot. Very hard landing"
Pros: "Wonderful staff, very helpful after our plane was diverted"
Cons: "We had over 2 hours layover in Atlanta. After eating lunch at getting to gate B1 and waiting a while, I got an alert from the Delta app on my phone that said that the flight was now loading at A30. This was incorrect information that had several people upset. This was my first flight to use the Delta app to track my baggage. It was never updated to let me know where it was until after I landed in BHM. The app indicated that my bag was on another flight"
Pros: "Quick boarding"
Cons: "The delta comport seats were not comfort seats were hardly comfortable and the leg room wasn't worth paying for."
Pros: "I liked nothing about my flight. It was like being waterboarded and held up for my money at the same time. How can you fit so many tiny seats on one plane. And then have 80 year old woman berate us if we as much as have to go to the bathroom. I understand that there is a profit margin,but treating people so poorly is a nice way to do it."
Cons: "The service, the tiny seats, the filthy plane, the gross food( why even bother?) the rude flight attendants and being told I was flying Air France when actually it was a horrible American carrier."
Pros: "Seriously, all was great. Usually is. Love Delta"
Cons: "Allow business passenger to use front bathroom."
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Pros: "Very nice airplane and pleasant crew"
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "Services is good ."
Cons: "Food can be better"
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Cons: "When its rain we shouldn’t walk to the air plain"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "KLM staff is great"
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Cons: "not really"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Cons: "No reading light in my seat..."
Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Cons: "Our lougage did not arrive"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "Easy to board and easy flight."
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Cons: "The streaming service didn’t work"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "Eveything is well arranged"
Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Same as above"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Pros: "Enough space good wine and on time"
Cons: "Seat space was too small for an international flight. Meals seemed VERY cheap and low quality and left me hungry still. Touch screens on monitors did not work. Headphones for monitors did not work well either. Luggage was lost for 3 days with no contact on status updates. Overall not a good experience, would much rather fly with another airline for my next international flight. I fly internationally very frequently and this was the worst experience I've had so far."
Pros: "However im still missing my checked luggage."
Pros: "They were not stingy about alcohol."
Cons: "I had called the airline ahead of time for a bassinet seat. On 31st Dec not so many people fly with babies. There were only 2 babies including mine, but they still had just one bassinet seat and one high chair. The high chair was a ridiculous option. Very uncomfortable for an infant. In spite of calling and requesting ahead of time, no bassinet seat. I have traveled in other airlines and they have been far more accommodating. Seats were very uncomfortable and service was very poor. Coffee/tea served was not hot. So overall very bad experience and I am possibly never taking BA again."
Pros: "The directness of the flight, and being able to watch the monitors to track the trip! The flight was on-time and we got swiftly on and off the aircraft."
Cons: "There was a family behind me working out their issues loudly speaking to each other across the aisle and over my seat. I wish the flight attendants has regulated them a bit more, but I understand that they're busy attending to passengers as a whole!"
Pros: "Departure was on time and the crew members were exceptional."
Cons: "There was nothing about this trip not to like."
Cons: "The entertainment screen didn't work"
Pros: "Everything went without a hitch!"
Pros: "The boarding attendant almost made me miss the flight over what I had already confirmed I.e traveling using an extension to a green card. Coaching needed on the topic."
Pros: "Wow, if I was treated this well in coach I cannot imagine what business and first class are like. Excellent flight and service."
Pros: "Everything was awesome."
Pros: "The food was pretty bad, not what I am used to with British Airways."
Cons: "After everyone was boarded in the plane, the pilot announced that a fuel pump was broken and that they would try to fix it. 2 and half hours later, the pilot announced they couldn't fix it and that a new one would have to come from London to San Francisco to replace it (as if the only place to get decent plane parts was London)!!!! The plane was rescheduled to fly the next day at 18.00. It didn't actually leave until after midnight, causing us to miss our connecting flights not just once, but again the next day. Communication by British Airways about what was going on and when we could expect to fly was awful throughout, and their customer service was worse than abysmal. I will avoid flying BA in the future."
Cons: "the man from the crew. he was mean"
Pros: "A packed flight with some very rude customers who were dealt with very professionally by the staff"
Cons: "Flight was delayed by over an hour due to a late arriving flight. Missed our original connecting flight"
Pros: "Flight crew was outatanding, service was a huge step above domestic flights! Seattle gate supervisor insisted I check my carry on bag, after I had carefully measured it and my backpack to make sure I could carry both on. She assured me one of my bags would get taken in London before our connecting flight., and then I might never see it again. She wouldn't hear of measuring the backpack. Which was apparently the problem. When I got to London, my backpack was in fact tagged as being acceptable size! Fortunately, the rest of British Airways staff have their act together and one person didn't ruin an otherwise great experience."
Pros: "-good food -nice crew -good movies"
Cons: "-little space in the economy cabin comapared to other airlines; -not much diversity for music"
Pros: "Other than it being too warm, all else was excellent."
Cons: "It was uncomfortably warm, many complaints from other passengers, never improved."
Pros: "The meals were great and the leg room was nicer than expected"
Pros: "It's a huge sardine can with smaller seats than the A320. More people means frustrated staff. Overhead luggage space is severely reduced. Makes me wish I was on a DC-9."
Cons: "Staff spoke amongst each other in a different language. Saw staff picking teeth, picking nose,joking and laughing while we were cattle in their way. I must endure a return flight but it will be my last A380 flight."
Pros: "Airbus 380 is just a larger sardine can. BA fills it as much as possible, little room. Food was so and so, arrived half frozen.... BA has gone down from what it used to be."
Pros: "The crew was lovely and the food options were good. I love that the flight included free drinks and food."
Cons: "We had three seats in and a row. One of the seats was missing a cushion which made it very uncomfortable for the entire flight."
Cons: "Too short time for connecting flight resulted in missing my connection. BA decided to try a new software system on a high travel date which resulted in an hour delay. Many passengers missed their connecting flights."
Pros: "The crew was very nice and helpful, the movie selection was nice, and the flight was comfortable."
Cons: "The food left room for improvement, as did the boarding procedures."
Cons: "sets it was very small"
Pros: "Served veg food as requested by me"
Cons: "Eating non veg food by compass enter very closely If possible create a vegetarians zone"
Pros: "The flights were on time, boarding proceeded with no glitches, enterteinment was great and the crew very attentive."
Cons: "security process was slow because they did not have enough people"
Pros: "Attentive crew!"
Cons: "The food selection is just horrid."
Cons: "The flight was delayed by 3 hours due to maintenance issues due to which my international connecting flight in London was missed. We were given meal vouchers 15 minutes before the plane was ready for boarding and by then, all the restaurants had already closed at Chicago airport. So we were forced to either not eat anything, or use the vouchers at 1 restaurant that was on the brink of shutting, that could not provide any food, but provided some drinks and packets of chips only."
Pros: "Legroom good, entertainment system had a vast choice of films, TV and music, food tasty. Seats very comfortable. Very pleasantly surprised."
Cons: "Service was infrequent and not enough water to passengers on a long flight"
Cons: "Had to turn around and land in Chicago because of presumed medical emaergency, which did not appear that urgent. Missed connecting flights"
Pros: "even though i forgot to order my vegan meal the staff prepared a salad for me to enjoy"
Pros: "Getting to London safely."
Cons: "Where to start... Entertainment- My TV was broken until half way through the flight and even the then the controller never worked limiting my options. Then there were only about 6 movies to choose from and when you chose one you would either have to wait 11-29 minutes for the next showing or join an already in progress showing. Cleanliess - there were used tissue in my seat back pocket that I found when I went to grab a magazine. I had a window seat and when I lifted it there were greasy head or hand (or both) prints visibly all over the window. I got sick the day after arriving and I don't doubt these things contributed. Comfort - seat was fine except underneath where my feet should go there was some kind of metal box affixed to the floor. Luckily my neighbor let me share their space. The overhead reading light wouldn't shut off so we had to tape a box lid over it to be able to let ourselves and those around us sleep. Food- Im gluten free and requested a special meal. It was cold, tasted horrible, and the same lemon cookie (the only edible thing) they gave me for dessert they also gave me for breakfast. The in crew attendants were nice and tried to help as much as possible. I may have gotten a good deal on the flight and been in economy but it is still a lot of money to me.fTo book with one airline and get another is disappointing, even more disapointing was the experience. I'm very glad to have gotten to london safely but am hoping for a much better journey home and will think twice before booking international on kayak/British Airways again. Definitely will never fly American overseas EVER again. I'm sorry to write something like this but it genuinely was awful and I've been sick most my trip."
Cons: "Seats, entertainment"
Cons: "The flight left late, so we missed our connecting flight from Heathrow to Dublin. The AA gate agent at Charlotte Airport told me that she had put on a later flight from Heathrow to Dublin, but when we went to check into that later flight, there was no record. The AA gate agent had told us a story that she didn't follow through with. So, we had t wait 4 hours in Heathrow before getting on an even later connecting flight. AA has REALLY poor customer service!"
Pros: "The BA crews always keep a tidier aircraft en route than other airlines."
Cons: "If BA absolutely had to reassign my reserved seat, I wish they had at least respected my aisle preference. With severe arthritis I must be able to get up and move around in flight."
Pros: "Service was efficient"
Cons: "Delay meant leaving and arriving in the dark."
Pros: "Online check-in is very convenient. There was a wide-variety of on-board entertainment to choose from. We were offered more meals than I expected (dinner and breakfast), which was a nice surprise, but the quality of the food was exactly how I expect airline food to be. The crew was courteous and pleasant though rather busy. I can't say I travel by air a whole lot, but BA has been one of the few airlines I can recommend with little hesitation."
Cons: "The food was edible but only memorable for how slightly-less-than-average it was. Most microwavable meals I've had taste better than the dinner that was served. Breakfast was only slightly better in that it was mostly pre-packaged food items (e.g., granola bar, raisins) that I could stash to eat later, which I did."
Cons: "Booked a flight with Kayak - fare was then issued through Airfare.com. Tried to change the ticket after my father passed away, but was told I needed to issue a request through an awful website that wanted me to provide credit card details - despite being unsecure and unencrypted. Just awful."
Pros: "The seats were really nice, even in economy class. There was enough leg space and it was really soft so even on my 10, 5h flight my but and back didn't hurt. The entertainment was also really good: the newest movies, songs, books and games."
Cons: "I didn't like the food. For dinner I could choose from chicken with rice and cheese ravioli. While I normally really like ravioli I didn't like this one. I didn't taste any cheese at all. The bread and crackers served with it I liked, but not the fruit pudding. Next time I will have the chicken again ;) For breakfast I could choose from a breakfast omelet or an English breakfast. I don't like eggs and I don't like sausages for breakfast so I chose the English breakfast anyway and only ate the cupcake and yoghurt, which were okay."
Pros: "Arrived early"
Cons: "The space was very reduced my legs started hurting. It was very difficult to get out of my seat and to get back in."
Cons: "- The crew refused to hang the jacket even though the flight was not even half full. - The wine served was the cheapest you can find and did not even have an option to buy a good bottle - Bread was hard as a rock and definitely can break a window if thrown at a window"
Cons: "Fog over London delayed our flight from Rome. Instead of dealing with this proactively, BA made us sit in the plane on the tarmac for three hours. When we finally arrived in Rome, instead of automatically rebooking us, they directed everyone to a queue. That queue, managed on a first in, first out basis, took FOUR HOURS, during which we missed more flights that would have gotten us home. If, instead, the queue had been managed by departing flights, more people would have gotten to their destinations in a timely fashion. We eventually we booked on a flight to NY and got a rental car. We were offered no compensation for this ordeal."
Pros: "Very quick and efficient boarding"
Cons: "The food from the "peak bakery" was awful"
Pros: "The flight crew from Seattle and the entertainment options were great."
Cons: "Due to weather conditions our second flight to Seville was cancelled. This flight was booked through British Airways but not at the same time so unfortunately the Seattle crew did not alert us of the cancellation although our passenger info was all the same, the BA system should have a way to do this. We then waited in line for 3 hours at Gatwick to get rerouted and get hotel accommodations and received terrible and insufficient care. The staff seem most concerned with taking breaks than then caring for the enormous line of tired travelers. We lost an entire day of vacation due to the BA system not recognizing our flights as one itinerary and the very slow service at the airport; there were options for that day but by the time we spoke with anyone it was too late."
Pros: "price was okay"
Cons: "everything else"
Pros: "Love feeling like home before before I even land in the UK"
Cons: "2 hour delay. I always get a back back when flying."
Pros: "Great food aND service"
Cons: "Leg room was minimal."
Airlines flying from Burbank to the United Kingdom have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights