Daily cleaning, installation of cabin HEPA filters on flights from Burlington to California
|December||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$385||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 11m
The cheapest ticket to California from Burlington found in the last 72 hours was $105 one-way, and $185 round-trip. The most popular route is from Burlington to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $98.
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All other info
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Scores according to KAYAK customer reviews
Pros: "Crew is nice."
Cons: "Snack options. More frequencies of passing snacks. Limited options for movies"
Cons: "No in flight entertainment at our seats"
Pros: "Great flight! Excellent legroom and connectivity. Flight crew was wonderful."
Pros: "The crew was great."
Cons: "The airline allowed the woman in front of us to have her dog on her lap, which would not have been a problem except it yipped and barked most of the 5.5 hour flight. Given the flight was at night, that made it difficult to sleep."
Pros: "That I finally arrived to my destination"
Cons: "Not being delayed three hours and stuck on a plane. Basic courtesy like offering water would have been appreciated."
Pros: "Staff followed through with requests"
Cons: "Annoying my fellow seat partners to use the restroom and/or stretch my legs."
Pros: "Flight on time and smooth trip."
Pros: "Friendly crew"
Cons: "Don't like Charlotte airport but that's beside the point."
Cons: "We were delayed and very long landing,circled around for a long time."
Pros: "Snacks were good. Content of entertainment was good though the tv system was so old, hard to see."
Cons: "Flight delayed, poor communication."
Pros: "Coffee was great"
Pros: "Leg room was good"
Cons: "For a long flight like this food should have been provided"
Pros: "Nothing really"
Cons: "Free meal , there was only snacks so I starved"
Pros: "Everything was so easy and i was emailed remindeers as well as flight updates."
Pros: "snacks were ok"
Cons: "two bathrooms were out of order"
Pros: "Crew was pleasant, not a lot of annoying pages. Good job here."
Cons: "Entertainment was reset and killed the whole system. Baggage claim took 40 minutes and there were three freights on one carrousel"
Pros: "Comfortable,spacious seats. Direct TV. The flight attendants were efficient and polite."
Cons: "Everything was fine. No complaints."
Pros: "The weather was bad in New York and we had to delay takeoff in Vermont. Usually airlines don't handle unexpected changes well but the Jetblue"
Cons: "The flight boarded late and got in about 30 minutes late. A shame for such a short flight."
Pros: "Great end to end domestic product."
Pros: "Everything very clean Spacious seating in economy Courteous crew"
Cons: "Spotty internet connection at times"
Pros: "Everything was great."
Pros: "Everything except checked bag wait in sd"
Cons: "Bags took too long"
Pros: "comfy seats"
Pros: "The flight attendant had a Great sense of humor"
Pros: "The Entertainment was fine and I appreciated the Captain communicating with us that there would be bumps on the last part of the flight."
Cons: "This was the most unnerving, uncomfortable flight I have ever been on. I really do love Jetblue and I know that this particular flight doesn't define you. That being said I was sorry to have to have experienced this. Even sitting on the runway before taking off the ride was uncomfortable as we swerved our way to the take off position. The weather was nice and it felt so strange that were going back and forth as if the path was filled with sharp S-curves. Then the entire flight was bumpy as we went up and down and all around. I would say there was about 20 mins of smooth air the entire flight. Then there was the last 90 minutes which was absolutely terrifying. I know that the turbulence can't be helped but I do feel the Flight attendants were not very accommodating during it. I sat near the back and they just sat there and chit chatted about something they were meeting up to do later while people were up and about when the seat belt sign was on. Then there was a baby screaming for many hours and they never tried at all to help the parents or anything calm them. They mostly just sat in the back, complained it was bumpy and laughed about how people were agitated because of it. I found it to be so much more frustrating that in addition to the bumpy air, crying baby and passengers just roaming around we also had to deal with the attendants laughing about how uncomfortable we were. It was not what I have ever experienced before and I truly hope I never have to experience again on JetBlue."
Pros: "Nothing. Desk staff had an oh well attitude."
Cons: "I left my house at 2am for this flight. It was canceled when I was 5 minutes from the airport and <1.25 hrs of boarding. To have “we can refund your flight” as the only response was unacceptable. Figure out a way to partner with other airlines."
Pros: "Quick flight, great flight staff"
Cons: "Checked luggage never came out on the carousel, waited over 50 min and finally found the bag in the baggage office"
Pros: "Free wifi, good movies, comfortable flight, friendly crew"
Cons: "Cost me $125 to check a 60 pound bag, poor planning on my part, but still crazy expensive"
Pros: "On time departure"
Pros: "Entertainment was great. Plenty of room and very comfortable. Will be flying jetblue when available to where I am going!"
Cons: "The option to move to exit row if open without paying for the seat."
Pros: "definitely better than most domestic airlines. seat space (leg room) and entertainment in particular stood out. not being nickeled and dimed for carry on, small snacks and water was also nice."
Pros: "Very impressed by JetBlues seats- feels bigger than seats for international flights!!"
Cons: "Inflight entertainment was relatively new and varied but remember to bring ur own headphones!! Esp those newer iPhone owners!!"
Cons: "No notification about gate change. Sound didn't work on the television set."
Pros: "I didn't like much of anything EXCEPT THE FREE WIFI. While it's nice to have all the bells and whistles (free in flight TV/movies, snacks/beverages, etc.), the basics need to be met too - which they weren't."
Cons: "I didn't like that the plane was delayed 1.5 hours for no good reason. Why have us sit on the plane in a cramped atmosphere instead of delaying it at the gate first until your ducks are in a row? Then the in-flight entertainment audio periodically cuts out, and they were resetting the TV system over 3 times. In addition, I had requested a price reduction when I booked the flight since JetBlue's website is buggy and the price went up $80 in front of my eyes while other people booked the seat I wanted, and they weren't willing to give me anything."
Pros: "Crew and captain were excellent! Wonderful!"
Cons: "An earlier flight was cancelled and people rescheduled to my flight. When I got to my seat, someone was sitting in it, and he had received a seat belt adjuster. He asked me whether he could remain in my seat given his discomfort in the seat to which he was reassigned, which was a middle seat. I could have said no, but it was clear that it made most sense for me to sit in the middle seat (the window seat was already taken and it would have been a tight fit otherwise). Though I appreciate that the folks affected by the flight cancellation were accommodated on my flight, I hope in future the seat reassignments can also be taken into account. Also, I think slightly healthier food would be nice (chips vs cookies). Thanks."
Pros: "I love JetBlue. I love everything about the airline. I love the free wifi and snacks. The seats are comfortable and I actually have room to lay my head down in economy. I love jet blue so much I am always willing to pay extra to fly with the airline. The customer service is superb and I have never had anything but an extremely possitive experience with this airline."
Cons: "Nothing to complain about at all. Overall a great airline"
Pros: "Great plane, Clean and looked in great and good condition. Seats were good so my back wasn't hurting after 5 hours. Great movies, snacks, drinks, and lighting in the plane."
Cons: "Perfect flight."
Pros: "Left Boston on time and arrived San Diego 40 minutes earlier than scheduled"
Cons: "No free wifi TV screens are outdated"
Pros: "On time. Even early!"
Cons: "Great smooth piloting of aircraft. Safe and efficient."
Pros: "On time, no surprises and pleasant staff interactions"
Pros: "the flight attendants were courteous"
Cons: "we sat on the tarmac for 2 hours and they ran out of bottled water enough said."
Pros: "Everything was good value flight"
Cons: "Everything was good for a coach seat"
Pros: "I love my non stop flight from JFK to SD. The flight was smooth, great movies/entertainment, snacks, and staff on the plane. I will definitely continue to fly Jet Blue!"
Cons: "Was a perfect flight for me. I was asked to check in my carry on bag but I didn't need to because I knew it would fit in the overhead bin and I found space for it on the plane. I recommend the plane staff should try to shuffle and move bags. Some passengers had bags in the overhead bin that could have been moved or put under the seat because they were small and taking up unecessary space."
Pros: "JetBlue never disappoints. Comfortable seating, friendly staff, easy boarding."
Cons: "The tv reception was horrible and the ability to change stations miserable. The volume control didn't work either. Overall entertainment needed improvement."
Pros: "I haven't used any carrier but United Airlines in a very long time, so my impression is essentially a contrast between United and JetBlue. I have for some time bought "extra space" seats on United, so I did on JetBlue as well. Much roomier and more comfortable on JetBlue. For entertainment, United offers DirectTV for a fairly stiff fee. JetBlue offers a choice: one can purchase headphones for a fee or use one's own headphones for free, and the entertainment package comes not only with commercial-ridden DirectTV and a few recently-popular films, but some commercial free documentaries and popular TV comedy that I enjoyed. Their selection of music is also very large. I also appreciated the food selection and the free wifi."
Pros: "Staff was very nice."
Cons: "Delayed and never a clear reason why, and kept getting more delayed."
Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."
Pros: "See previous comments."
Cons: "See previous comments."
Cons: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"
Pros: "Comfortable and clean plane, crew professional and nice."
Pros: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Cons: "Seats were right but that I guess is to be expected these days."
Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"
Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"
Cons: "No leg room"
Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."
Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."
Pros: "Easy and quick"
Cons: "No complaints"
Pros: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Cons: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."
Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."
Pros: "on time"
Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."
Pros: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Cons: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."
Pros: "Typical flight, all went well. Special services picked me up at the plane."
Pros: "Comfortable flight with pleasant staff. I slept most of the way."
Cons: "I was satisfied with this flight and did not experience and discomfort during it"
Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."
Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"
Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Cons: "No free meals."
Pros: "The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate."
Cons: "Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed"
Pros: "Very easy flight & process"
Pros: "Arrived early"
Cons: "Crew weren't really friendly. Special menu food wasn't great"
Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."
Pros: "I fly frequently and overall the flight was great. My biggest complaint is that as a paying customer (vs non rev) I think it is kind of crazy that I did not have an assigned seat until I walked onto the plane. I really disliked tjis process. I found it to be an unnecessary stress. When I asked the gate agent about it I didn't get a clear answer as to where I will be sitting. I'd much rather know what my seat number is before I board the plane. Other then this bizarre process. Everything was great."
Cons: "The flight attendants were rude and not helpful. The checkin counter at the Sydney airport is hidden. Better signage would be helpful in locating the area"
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Cons: "For some reason , we we did not have seat until the day we left, they ended up placing us in the back. Not that I mind sitting in the back, it was just a scary thought that we didn't have assigned seat when I bought the tickets- I remember picking my seat"
Pros: "Actually, the entertainment was non-existent. It's a fairly short flight on a commuter jet, so there is no entertainment system."
Pros: "Nice flight. Early arrival. Had a complementary beer onboard. Luggage in less than 20 mins."
Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"
Pros: "The small scack/meal was excellent. Good service. Smooth flight. In-out-done! Good job Delta!"
Cons: "Can't think of anything negative. A long time standing by on runway waiting for departure."
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Cons: "The person taking tickets asked me to check my bag. I said ok and he instructed me to step aside and taking anything out of it that I might need. I did this and when I came back they had locked the doors."
Cons: "Crew was nice, however the flight get was 2 hours late, then a gate change and no explanation why late. Once on the runway, again back. Not a good experience overall."
Pros: "The price"
Cons: "The seats were the worst. Pretty sure mine was broken."
Pros: "Best flight I have ever been on. Flight staff was out of this world. Security was so so quick. Loved it."
Pros: "Having recently flown from PVR to LAX on AA I can only say that Delta makes coach seem like first class compared to the competition. Instead of being treated like livestock Delta makes its passengers comfortable offering blankets and head phones in coach servicing Starbucks Coffee not week old coffee left in the galley., Flying has gone from being a privilege to a punishment and thank you for valuing the coach crowd ."
Pros: "the in flight service and free movies"
Pros: "A safe flight! Who could really ask for more."
Cons: "It is so cramped in there the person sitting next to me going & coming was literally on top of me. As a business man myself I completely understand more people more money lower fares I get it. However extremely uncomfortable flight. Will try another airline next time."
Pros: "On time. Professional and courterous staff."
Cons: "Cramped space."
Pros: "Movie & Music selections were awesome!"
Cons: "I have no complaints!"
Pros: "Daughter and I were treated very well we always flew USAir or American Airlines Delta was a refreshing experience lot more seating room love the TV flight attendants had excellent attitude and was very helpful we will definitely be going Delta for our next trip and request you are family to go Delta Thank You Delta will be seeing you soon"
Cons: "There was nothing that we didn't like"
Cons: "Had to buy another ticket"
Pros: "We got there."
Cons: "We found the chart listing gate where we should go. We went there. Told the last listed flight was late so stayed there. With no announcement the gate board listed a different flight. We asked and was told gate was changed. What a surprise, Went to the info board and had to RUN to our new gate. Barely made it on time. This is awful communication."
Pros: "early flight. Smooth. Good landing. Friendly folks."
Cons: "No WIFI. Sat on Tarmac for 15 minutes upon arrival. No fault of anyone though."
Pros: "Flight kept being pushed back multiple times. left about 3 hrs late. Then after boarding and waiting to take off, the pilot tells us a light came on the "dash" and he has to have maintenance come to check it. That takes another 30 plus minutes. Not a good start to the morning."
Cons: "Never finding out what happened to the our original plane that was supposed to have left in the morning."
Cons: "difficult connecting to wifi."
Pros: "Love the entertainment system, watched a movie and was able to charge my phone too"
Cons: "Gate the boarding process but that's about it"
Pros: "Flight crew was great and made the flight that more memoriable ."
Pros: "Everything was great!"
Cons: "The check in process at JFK was a disaster. The kiosk check in machines were constantly malfunctioning, where to line up was unclear, and staff acted frustrated. After several failed attempts with the kiosks you have to wait in line to check in at the counter anyways. It would have saved almost an hour of my time to just go straight to the counter-- had I been allowed to. I wanted to check a bag which contained some fragile items. Several bottles of wine which I wrapped in bubble wrap and cushioned with my packed clothes. I requested a "Fragile" sticker to be put on my bag. I was told "We don't do that here". So I asked if they handle ALL bags with extreme care and I was laughed at and told to go on my way. When I got my bag at my destination-- the outside of my leather suitcase was sliced to the lining. There were scuff marks and torn leather. My wine had been completely shattered. Not just a crack in the bottle, but flattened completely. My clothes were stained, my bag ruined. I don't know if putting a fragile sticker on would have prevented this, but I don't understand why they just "don't do that". We are trusting our property to the airline when we check bags. I will never trust American Airlines ever again. They don't want to know if I have anything fragile, and they don't care when I tell them."
Pros: "Quick and easy thanks"
Pros: "Tons of entertainment options, friendly crew, flight was on time"
Cons: "My seat was not clean"
Pros: "plane had lots of leg room- movies were free"
Cons: "bought ticket online for an Alaska Airlines flight 3 weeks prior to flight online, picked seat, too. When I checked in online 24 hours to flight, it became an American Airlines lflight, and my seat was gone, and when I checked at the gate, I had NO SEAT! I was the last person to board the flight- no seat choice!! Absolute bullshit when I pay for ticket and pick seat 3 weeks prior- on June 6. Didn't even know if I was going to get on flight until last minute."
Pros: "Ok boarding, ok service, ok flight"
Cons: "We were delayed for about 1hr without any explanation or apology. Thank goodness i didn't have a connecting flight."
Cons: "Could not read paper when passenger in front reclined seat. No space between rows."
Pros: "Seat were larger and comfortable"
Cons: "AB 320-200 flight for +5 hours and no entertainment. Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."
Cons: "Despite paying 5 months in advance, couldn't check in online or reserve seats without paying extra. AA customer service told me there were no more "complimentary " seats!! Very tight legroom in cabin."
Cons: "small plane so tight seating. Outdoor climbing of stairs to board om the tarmac."
Cons: "Took my bag for no reason, I flew there with it."
Cons: "just like above + I had previously requested a vegan meal that had been confirmed and I was presented a "dish" of pasta loaded with cheese and was told that that was vegan ... 9 hours flight with no food The sound outlet on my seat was broken and, again, no entertainment for the entire flight"
Cons: "Missed Connection."
Pros: "Great service!"
Pros: "The attention from the staff during the flight,was excellent."
Cons: "I'd didn't like that we'd had to pay 50 dollars for a medium size luggage,when other passengers have,slightly smaller suitcase,a carry on a lap top or big purse."
Cons: "The stewardesses were gossiping in the back of the plane and we could all hear their complaints about the new uniform policy. They did not seem very happy to be there and there was no in flight entertainment. A total bummer."
Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."
Pros: "Smooth boarding"
Cons: "No entertainment"
Pros: "Easy connections"
Pros: "SEATS IN FIRST CLASS WERE EXCELLENT WITH MANY PERKS."
Cons: "DELAYS IN BOARDING. Almost 2hrs"
Cons: "It did not happen! Had to taxi to Austin!"
Cons: "No power at JFK. Customs and baggage claim a nightmare. After a tiring international flight, 4 hours in airport find out my flight is canceled. Miss a day of work because can't get flight until following day. No airline offer of food or hotel accommodation."
Cons: "1 hour late. And when the pilot made announcements during the movie it would not pause. We missed parts of the movie. It was annoying."
Pros: "Quick flight, stewardesses still offered complimentary drinks, a/c worked well."
Cons: "I'm still waiting for my 10 pm flight and it's almost 2am."
Pros: "Aircraft was safe, clean and good media selection with power-outlets for mobile device. Good updates from the pilot and crew."
Cons: "No free wifi. Crew was late which delayed the flight. No Admirals Club access for AMX Plat card holders."
Pros: "My husband and I were traveling together to Dallas, and we were unable to sit together-The ticketing agent was very rude when we asked if she could find us seats that were together. She said, "We could ask someone on the flight to switch with us". We paid $738.00 total for both tickets to Dallas, and found it very hard to believe that we could not get seats that were next to each other. We have had this same situation on other airlines, and they were very accommodating to our needs."
Pros: "The staff were professional about the situation. Flight attendants were nice, courteous and the complimentary drinks were good. It was a good flight despite all the changes... but who likes their flight changed anyway."
Cons: "flight was delayed. standing there and they said our plane was there but didn't know what gate. our gate was a35 then changed to a28 but then delayed 1 hour, then 2 hours. So overall, it was switching back and forth then changed the time from 1830 to now a 2000 departure."
Pros: "Fast shuttle to our hotel"
Pros: "Nothing at all."
Cons: "Flight was canceled... apparently they won't be able to get me home until 24 hours later than I was scheduled to get there. Standing in line 5 hours later still waiting for vouchers. My bags already went to san diego. Customer service has been confrontational. Terrible all the way around."
Pros: "The crew at least made an attempt to be friendly"
Cons: "The seats were extremely uncomfortable the flight was delayed, and most importantly I booked my flight for san Francisco (sfo) and got sent to san Diego and had to book a $130 bus ticket and spend 14 hours on a bus."
Pros: "The crew was the best"
Cons: "Wish I had a movie to watch"
Pros: "Wanted more polite crew"
Cons: "The lady was rude need more skills"
Cons: "I don't like that you cannot check in online or get a smartphone boarding pass with American."
Pros: "Nice flight. Nice aircraft. Very nice flight attendants. Thank you."
Cons: "No issues at all."
Cons: "We weren't given very much information about situation that caused to make an emergency landing in Charlotte NC."
Pros: "I like the crew they are very warm and inviting"
Cons: "I had items stolen directly out of my luggage when flying through Philidelphia on American Airlines."
Pros: "Very simple transfer by bus to another airport location Left about on-time Landed on-time--very fast flight to San Diego Pleasant crew Spacious seating area"
Cons: "Nothing--it was all good"
Pros: "We flew a new A321 with all the whistles and bells. Entertainment was great and the flight was excellent."
Pros: "Crew was very friendly."
Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"
Pros: "I liked the service. It's good in general but, looking for better."
Cons: "I didn't like the service sometimes. Especially the hostesses, they are too old. The plane was too small when I flied from Austin to San Francisco. Thank you"
Pros: "The seat that I got"
Cons: "I would expect having a entertainment screen on my seat on a almost 6 hr flight in 2016!!! Wouldn't you????"
Pros: "I was very happy with the attendants. Very friendly and helpful. The crew was very professional and informative."
Cons: "We were delayed which happens. That alone isn't a big deal. However, we sat on a runway for over 40 minutes without an update. Then we were told it will be 15 minutes and we returned to a terminal. Zero additional updates for about 50 minutes later. Crew or captain could at least kept us updated so we knew. Very poor service. Crew was friendly and good during the flight"
Pros: "Quick, no turbulence, friendly attendants"
Cons: "Ticket agents did not communicate with passengers on why there was a delay and weren't willing to help passengers find alternate routes to their destination."
Cons: "Cramped, lost my bags for three days."
Pros: "I like boarding, crew and the comfort ."
Pros: "Great service!!"
Cons: "Tiny seats. No WiFi and no alternative without charge, excepr for direcrvtv previews, which played the same two stupid shows 2x. Couldn't even see the flight map for free."
Pros: "Will others are not serving food or drinks unless you purchase them, you can count on United fir free drinks."
Cons: "Everything was exellent."
Pros: "Got delayed on my first flight, missed my other connections, had an 8 hr layover and almost 24 hr trip, rearranged my entire travel plan. Not united 's fault but not the best flight I've had either."
Pros: "Quick to board"
Cons: "Flight was delayed a bit"
Cons: "delayed for 4hrs missed my transfer sleeping in SFO and my suitcase is in DFW. been traveling for 16hrs or so today fly out in another 6hrs. no food it's all closed. just a wonderful travel experience. sigh."
Pros: "Very clean."
Cons: "Crazy flight attendants. I've never seen people with less patience. Was snapped at for asking for tea when they were taking my drink "order", because she started rolling the cart away and didnt seem like she was coming back so the guy next to me asked if she had heard me. Lady rolled her eyes at me like a teenager and belittles the poor guy for a few minutes. Saw another flight attendant nearly get in a fight with another passenger because she couldn't communicate and wasn't on board with whatever the other flight attendants had told her to do. Probably time to discuss stress management or have some of these people take a break to decompress because it's stressful being trapped with a bunch of jerks who are supposed to be helpful"
Pros: "Flight was boarded efficiently. Left the gate on time and got in early."
Cons: "Everything is charged"
Cons: "was more than 4 hour delayed"
Cons: "I specifically booked my trip based on a 6 HR travel time. Because I was re-routed, it tacked another 4 hrs onto my trip time. I could have driven to where I was going for a fraction of the cost. It's so frustrating to fly now a days, the massive crowds, grumpy airline workers and delayed flights. I'm going to start driving more... Sick of the hassle with commercial flights."
Pros: "Both flights were early, which was nice for a change."
Pros: "Other than all my flights were delayed"
Cons: "Flights delayed"
Pros: "Plane was only one-third full, it yook off on time and we got in ahead of schedule. What's not to like?"
Cons: "I was Pre TSA approved one way, but not the other. Why?"
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "On time"
Cons: "Crowded. Tight seats and I'm thinp"
Pros: "United airlines seems no better or worse than most major airlines today."
Cons: "I am fed up with the herding mentality by most airlines. Since when did purchasing an economy seat mean you are not entitled to at least a modicum of comfort on a flight. The legroom provided now is no where near enough for any normal size human. Additionally it's still annoying to pay $25.00 for a single checked bag. I tried United after many years but will be returning to Southwest Airlines - in the long run it's less expensive. I realize nothing will change based on my opinion, regardless, it is more comfortable and dignified to take a Greyhound bus than to fly a major airline these days."
Pros: "Kayak did a perfect job of alerting us via email in a timely manner when changes were made to gates and flight times. I napped the whole flight, so no food or entertainment issues."
Cons: "I forgot to choose specific seats for our return flight. My fault."
Pros: "I saw a really good sunset"
Pros: "Smooth boarding. On time."
Cons: "Spicy snack. Same snack on all 4 legs of our trip"
Cons: "Food need more variety"
Cons: "Why should I have to pay to watch tv? I know you don't have to pay on Southwest, Virgin America or Jet Blue. Not sure that a very (and I mean VERY SMALL) snack can be considered food"
Pros: "Very friendly, helpful crew"
Cons: "Unappetizing food choices (pasta with cream sauce or beef with sweet sauce), and food poorly prepared (I picked the beef, it made me queasy). Plane was old and unrenovated - there was no entertainment, but you could still see where the old air phones used to be in the seat acts. Boarding was confusing, even for seasoned flyers, with multiple groups using one line."
Cons: "It was delayed 2 hours with no explanation. The airport workers weren't even informed. So we had to sit in the airport until 1 am. Not fun with 3 kids and no food options available."
Pros: "my first time flying with United was exceptional. it is an overall professional airline. from on time seating to a more luxurious cabin my flight from Portland to San Francisco could not have gone better."
Cons: "The flight was cancelled"
Pros: "Nothing, due to my flights getting delayed thanks to United, I missed my flight to south bend and then told them to get my luggage because I was getting picked up by n Chicago. United then sent my luggage to south bend after I spoke with 3 United customer care agents and luggage agents and I wanted almost 2 hrs for my luggage. I paid 1200 for my ticket to get to my grandpas funeral and everything went wrong that possibly could"
Pros: "Great experience...checked luggage even arrived promptly."
Pros: "on time everything was good"
Cons: "the ac was so strong too cold"
Cons: "Had to rebook."
Pros: "Everyone was friendly"
Cons: "Everything was fine"
Cons: "crew members could have been friendlier"
Pros: "Getting to my final destination and back. Unfortunately there is nothing else that I can say was worth it on these trip with United. Sad but true."
Cons: "Pricey ticket to a what was offered. I was actually really disappointed by what United had to offer on the flight from San Francisco to Hong Kong and back. An incredibly old and outdated aircraft for a 15 hour flight it's unacceptable for the price that was charged for the ticket. On my way back from Hong Kong my seat located at 54A had the headphone connector not working, leaving me with no audio whatsoever other than "I'm sorry" by the flight attendent. Really?? Anyways, had really bad and disappointing experience with United on these treat. Would NOT recommend to anybody. Time to update your equipment UNITED or look for competition."
Pros: "Service, entertainment collection, leg space"
Pros: "Everything went well; great service on both flights"
Pros: "Flight to Austin was just fine."
Cons: "My flight back to bosie from San Francisco they changed the gate I didn't hear the change and missed my flight. I didn't get back to bosie until the next day."
Pros: "I like the service they email u all the time"
Cons: "The first contact in the airport was quite rude when informing me that I had to measure my suitcase for size. I have carried this suitcase on on every airline for over 10 years....the size got smaller and United got $25.00....not happy. There was NO free movies, no access to TV, flight pattern....nothing and it could not be turned off. ONE cookie for a coast-to-coast flight. What happened to United?"
Pros: "The seats and the availabilty of tv if you want to pay. I also really apprciated the email updates from kayak with flight information and gate changes. I also liked being able to choose my seat on my phone."
Cons: "The asian mix with wasabi peas as a snack- gross!!! Gimmie pretzles, oyster crackers, goldfish, anything but that asian mix. What happened to peanuts?! I also didnt appriciate that i checked in on my phone almost as soon as i was able to and i was in the very last boarding group which left me subjuct to having to check my bags because the people before me took all the space....so i didnt really see any benefit to checking in asap on my phone...i was left with a somewhat bad taste in my mouth boarding as a united attendant said my bag was too big and had to be checked after already flying on two small planes with no problem. she insisted and i refused and there was plenty of space left, luckily i did not have to check my bag....on another note (and i know this is all the airline not sure if you care to hear it) i dont want to hear about space problems when i watch the pilots and flight attendants board with 2 or more bags and i see then in the storage spaces above the seats saying"do not move". Im the one paying for this flight. You all are working and or flying for free and should not get priority space for baggage. You check YOUR bags and see what thats like! Overall good experience though thanks for asking ;)"
Pros: "My first flight was cancelled and it appeared i wouldn't make it to my destination on the day which I intended. A Delta/united employee at the Eugene Airport (Collette) quickly and kindly moved some things around and got me a flight out only an hour later, upgraded me to comfort select seating, and some how managed to get me to my final destination (2 flights ) only an hour after I originally booked for. She did all this with a smile on her face while a worried guest (me) wasn't sure what he was going to do if it weren't for her impeccable service. Thanks Collete and United!"
Cons: "Plane delay so for an hour flight I had to stay at the airport for 3 hours till the next flight. With not even a sorry."
Cons: "Frontier seems to always have friendly staff"
Cons: "Terribly uncomfortable seats"
Pros: "I got back on time and smooth flight!"
Cons: "Recliner sitting"
Cons: "Very nice. Smooth. Fast"
Cons: "Thanks , perfect , not a thing"
Pros: "Good service"
Cons: "Entertainment and better seats"
Cons: "Entertainment on long flight"
Pros: "Overall a quick flight crew was great always picking up trash it was clean."
Cons: "Only thing I hate and probably will never fly frontier again checking my bag was 50$ and the seats are absolutely uncomfortable I will pay a little more and fly with someone else everytime I fly because after bags it’s not worth it"
Pros: "I like that the plane was on time departure from Ontario in arrival and also on departure from Orlando to Ontario"
Cons: "Some type of entertainment on the plane"
Cons: "The flight was delayed arriving to Burlington and then there was a problem in the baggage area that needed to be fixed. We were delayed over an hour leaving Burlington and then when we arrived in Orlando we sat on the tarmac for over an hour because, according to the crew, no gate was available for us"
Cons: "Nothing . Nothing at all . Considering I didn’t have to drive, ride a bus , or train . And can get from one side of the country to the other in the time it takes me to get half way through a work day. I’d say any small inconvenience is still well worth the price. And hats off for the TSA . Well done"
Pros: "On time, clean."
Pros: "Inexpensive fare. CLEAR and TSA-PreCheck for security screening a big help at very busy Denver airport."
Cons: "Bag check is expensive at $40/per. Nickel and dime passengers for everything. Fare was cheap so I guess it was worth it. Online check-in was a big pain, since Frontier had incorrect/missing information (name-was that Kayak's fault or Frontier? I don't know.). When I attempted to correct it, they changed my fare to full price. Allowed check-in to timeout and eventually successfully completed without corrections so that fare was unchanged."
Pros: "Every Frontier Airline personnel that I met was friendly. I was comfortable on the flight."
Cons: "I didn’t like the inflight promotional advertisements for Frontier Airlines from the pilot. This isn’t a to say that said pilot failed to deliver such advertisements in a fun and friendly way; I simply believe that pilots should not be used for advertisements."
Pros: "Boarding in zone one"
Cons: "2nd most hated airline behind Spirit - they charge extra for EVERYTHING!!! Seats are hard & don’t reclibe unless you pay $20 more. Will NEVER fly them again!!!!"
Pros: "None of the self check in stations was working so there’s one very long line to check in with attendants. No effort by staff to get passengers with current flights to get to front of line. Had to convince staff that small women’s pack was a purse and not a 2nd bag to be checked in for $50. Woman in front of me had a more traditional large purse and encountered no problems."
Pros: "Nothing very disappointed with Frontiers service"
Cons: "From Ontario to Austin we were charge $50 for each carry on luggage we 1 for me 1 for my husband total $100 charge From Austin to Ontario carry on luggage was free why?Im filling complained about the airline"
Pros: "The roomy seats"
Cons: "No tv in headrest and flight attendants were not very friendly"
Cons: "Flight delayed 2 hours! Seats don’t recline in coach!!"
Cons: "We arrived very late due to the airline being run so poorly. Something about paperwork according to the pilot. Now the rental car company is closed so I have to sleep at the airport and wait till the budget opens again in the morning. Frontier should put me up in a hotel as their mismanagement caused the delay not the weather. But they just said too bad because the flight was less than 4hours late. Frontier - never again!!!- plus the seats are painful"
Pros: "Clean smooth flight and nice crew"
Cons: "Rude woman at check in counter"
Cons: "You have to pay for the carry on and seats."
Cons: "The plane was over an hour late and they lost our luggage. I understand things happen it was not that big of deal but the lady in Syracuse was unfriendly and acted like she could care less. We ended up going to a wedding in our shorts and flip flops because we had no clothes and not enough time to purchase any. Our bag was delivered about 1am. The customer service was really pathetic. Not even an I'm sorry this happened."
Pros: "a bit better, the flight was only half full so it made the experience more enjoyable overall."
Cons: "Kinda annoying they are always trying to upsell."
Pros: "Nothing was 2 hrs late"
Cons: "Was 2 hrs late"
Pros: "Staff, food is available but less options, flight on time"
Cons: "Less food options"
Pros: "The flight itself was fine"
Cons: "I used to love frontier but now everything from baggage policies to checking in feel like a huge hassle"
Pros: "The fair was low and boarding was efficient."
Cons: "The booking process was terrible online. There’s a charge for refreshments, the tray table is tiny, the staff didn’t seem happy, the seats don’t recline at all, they charge for carry ons, no outlet to charge my device."
Cons: "Frontier loaded early and bumped me to the next day flight."
Cons: "you should be arrested for those seats"
Pros: "The crew"
Cons: "Extra cost for bags ($90) and snacks (even water)"
Pros: "The fabulous front row seats!"
Pros: "Comfort seating is spacious."
Cons: "Doesn’t make sense to charge for water."
Pros: "Early landing"
Cons: "The fee to pick a seat and bring (1) carry-on was nearly what the flight cost. This airline is a joke."
Cons: "The seats are really uncomfortable"
Pros: "The thing with frontier, you have to buy package which includes premium seat, priority boarding, check bag and carry on bag bundled for one price. This has to be done prior to check in. Then your flight experience will be great. Otherwise, it's quite annoying to buy seat, check bag and carry on bag at additional price which can be quite expensive so cheap airfare doesn't make any sense! The flight arrived early and absolutely no hassle."
Pros: "I have to say that the flight attendants were very nice and attentive! Much much better then the attendants from AA! We left on time and arrived early at out destination! Yes you guys charge for everything and the planes are old and not much seat leg room, but its expected based on the price! Over all a great flight for our money! We had the same experience on our round trip to FL!"
Cons: "Every time I fly one of these budget airlines I remember how horrendous it is. You have to pay for every single little thing including a seat assignment, which just feels like extortion, and the bag prices are ridiculous. The seats are plastic chairs and they don't even recline. On an overnight flight that's just ridiculous. Next time I'll remember its not worth the $50 I'd save on the ticket."
Pros: "The price."
Pros: "The fact that they charge for carry on luggage encourages people not to bring those over sized bags. So finally there is some room for your stuff."
Cons: "The fact that you find out after you booked that there is "NOTHING" included. You want to check a bag, "That cost extra" You want to bring a carry on bag, "That cost extra" You want to sit with your wife, "That cost extra" You want something to drink, "That cost extra" The worst part is that you have to pay extra for each flight separately. By the time you add all those "That cost extra" together, you can book a flight with an airline that at least serves you a cup of coffee during the flight."
Pros: "Comfy and easy flight once in air."
Cons: "Delayed and waited for bag auote awhile."
Cons: "Schedule delayed twice, huge baggage fees for carry on, poor customer service, terrible and thin seats - gum all over plane"
Pros: "Not much"
Cons: "Horrible space No comp beverage No wifi No magazine Delayed"
Pros: "The trip was simple, quik & inexpensive."
Cons: "Seats were tight, snug"
Cons: "Flight was canceled. I waited for hours. Had to rebook and stay over night with a hotel voucher.. My new flight was Kore expensive and has TWO really long layovers..."
Airlines flying from Burlington to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
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