On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.
On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.
There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.
The wifi wasn't strong enough to download the app to watch movies on the plane.
The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.
Flight was on time. Boarded quickly with no fuss.
The flight attendants were pleasant and courteous
The boarding was delayed and the boarding area was crowded, Boarding was delayed due to high number of wheelchair passengers. I was seated in an Even More Space seat, yet was placed beside a woman who was obviously suffering from some degenerative condition, and was slumped over towards my seat. The result was that I was uncomfortable the whole way back to Kingston.
Two hours of delay, like always in that route
The entertainment system crashed three times and had to be rebooted which cause you to start everything over. When I use the Wi-Fi for the Amazon prime option it was very spotty and had to reload quite a bit during the flight from JFK to LAX. They are by Miss clean the staff was good but the entertainment system and the movie choices were very old and not really very interesting.
In flight entertainment was great
On a 5hr flight they stopped service after 2hrs and never offered any food for purchase. We were limited to the free snacks only which was lame.
The flight was delayed by 2 hours
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