Flew in Business Class. The new AC lounge at SFO is one of the best I’ve been to with a spacious design and an open air deck. Flight itself was on-time and as expected overall.
Flew in Business Class. The new AC lounge at SFO is one of the best I’ve been to with a spacious design and an open air deck. Flight itself was on-time and as expected overall.
It has space for legs. Comfortable seats Punctual Some snacks should be served
No food, not even snacks on the 6hr flight from Newark to Vancouver! The movie collection made up for it though and they did come around with drinks twice. Just good to know so you can eat ahead/bring snacks onto the flight. It was a bumpy ride induced by wind and rain but otherwise got to the destination safely and promptly.
On the flight back from SFO to Vancouver ..the crew was less than professional. They completely missed asking if I wanted a drink (and I was awake at all times) and I had to walk to the back of the plane to ask for a cup of water to take with my medication. Also, there was a charge for ear adapters for the movie screen which were given out free on the flight from Vancouver to SFO. The flight from Vancouver to SFO had pleasant crew members. What a difference in the flight back.
The flight attendant Shannon was not very warm and was more focused on her own preferences for service than the customers in first class.
I didn’t get to go on my flight. I cracked a rib and tried to contact kayak Air Canada and United Airlines and everyone gave me the runaround. No one reached back out to me and I couldn’t go on my trip. I have used kayak in the past to book flights, but I will never do it again because that experience of trying to get a hold of someone to explain my situation was awful. Everyone gave me the runaround that I did speak to and no one was helpful and kayak was unreachable.
Service was great. Free food and alcohol would have made it better
First time flying long haul on AC. No pajamas but the service was top notch and the seat/bed was very comfy. Would recommend and was much nicer than my last flight on Qantas.
Very bad experience, probably will never use this airline again unless I have too. In the airport in Chicago made us buy a return ticket otherwise would not let us fly to Belize and stated that the Belizean Immigration will not allow Americans to come in without a return ticket or a Belizean supervising the travelers which turn out to be untrue. The staff were very rude and unprofessional and we almost lost our flight until the supervisor who was Hispanic and we spoke with him in Spanish and helped us and still had to buy an expensive round trip ticket. This was a very bad experience and we made a mistake by booking with Air Canada, usually using the AA and never had this issue.
No food offered. Parents with babies placed in the middle of the plane. Next time, place parents with babies in the corners of the plane to ensure comfort for others who don’t have babies.
Campbell River (YBL)Canada
Campbell River - United States