Find Business Class Flights to Puerto Vallarta - Compare and Save

One, we were met with more than six hours of delays with no information flowing from the airline to the passenger. I had to continually refresh for updates to departure time - which changed multiple times throughout the day. Updates were never pushed to me nor was an explanation provided for the delay until this morning. Two, while they claim that "due to the short flight" no beverage service would be provided. Our flight was mostly empty. I'd think given the massive inconvenience, SW could have shared a Diet Coke and some peanuts. And BTW, SW used to always make these available on this flight back in the day. Let's be honest, this is cost savings at the customer's expense.

Despite paying for an ‘upgraded’ seat in row 1, I had to put my luggage in the middle of the plane. Snacks were bleh and seat was small and uncomfortable and I am not large. Attendants were fine but not super helpful. Plane just seemed outdated.

It was the strangest thing. The flight attendant (who was not very friendly) took our drink orders and then never brought them. I’ve never had that happen before.

Delayed for no reason at all originally. Then they said it was due to weather conditions. Communication between kayak and Southwest was terrible because both displayed different delays and departure times for HOURS throughout the day. The plane then had technical issues which delayed us from taking off even longer. Didn’t actually take off until 11:45pm when the original departure time was 7:35pm. I didn’t get home until 1:30am the next day. I was exhausted and pissed off. I am not confident if I’ll fly southwest in the future or use kayak to book.

A) Checked my luggage at the gate but never got to pre board B) if we are helping with checking our carryon and waiting 40 minutes for it we should have some privileges c) luggage took 40-45 minutes to come.. d) I asked for another snack and was told the plane is full.. seriously a small snack

I like the staff members they were super nice and helpful very sweet people :)

Unfortunately, I left my headphone's case in the bag of the front seat. I was seating on 9C. Hopefully the found it and I can get it back. I have not been able to get in contact with Southwest. Other than that, everything went fine.

Maybe different snack selection. To much sodium in them. I know refrigerators are not available but there has to be healthier items.

Wifi was terrible. I couldn't get any work done on the long flight

It's a shame that SW was previously my preferred carrier until they started imposing all these fees (luggage, seats,etc) and pulling back on other perks. I only flew with them this time due to time frame I needed to be at destination. Wasn't provided gate info during check-in, Gate info wasn't displayed at airport until last minute, gate info didn't match what SW personnel announced at fate. Kind of a mess.

First class flight attendants went out of their way to help me with bag of ice to ice my foot (recovering from surgery) which helped with swelling. And helped with leg rest that I couldn’t move.

Healthier snack options in first class. Offer fruits, proteins, etc

Gate agent and flight crew were amazing! Only issue was landing and waiting on the run way for 30 mins to deplane.

our Flight attendant Tina was great and she made such a difference in a very disappointing "First Class" experience. Seats weren't much larger than the ones in coach, there were NO FOOTRESTS, one of the reasons we paid a premium price for a 6 hour flight. The charger for the phones didn't work in our row so I had to plug it into the row behind us and there was no free wifi, so my wife and I paid for it and it was mediocre at best. Lastly there were no screens to watch movies, There was nothing 'first class" about this Alaska Airline experience , except for Tina! They just charged a lot more money for what on other airlines would qualify for the improved economy class. Very, very disappointed.

After a swift boarding we had to wait in the plane for over 40 minutes to take off. The same happened when we landed. Alaska had much more work to do on their timetable

I received the perfect seat. The cheese tray was delicious. Thank you!

We had an hour delay Probably couldn’t be haloed Very friendly staff

No hot water on a plane so no hot beverages , seats are cramped

Flight attendant need to be more respectful and careful of word choice when interacting with passengers. One very flamboyant flight attendant referred to my wife as “lashes” due to wearing false eyelashes. Should have referred to her as ma’am. Thought it was inappropriate

Appreciate the offer to change flight dates. Delayed take off due to cabin not being cooled. Alaska app is pretty bad.

The seats were great and the service was even better. Thank you!

These Delta 717 jets are ancient. No entertainment and you have to pay for WiFi that barely works and goes in and out the whole flight. Delta should be ashamed flying this garbage.

My seat was changed without my consent. It wasn’t a major deal but annoying.

The wifi was barely operable. just enough to charge me, not enough to be useful. I wasted 2 hours of time I could have been working. So now, I' have two hours of work this weekend to catch up on thanks to Delta's crappy technology. Plus I'm out the money!

Flight was delayed at airport with large backlog and WiFi was spotty

We were delayed so pilots can rest and had no WiFi the whole trip. First class seats are small compared to other planes

Pushing back flight and ultimately cancelling it after multiple changes and hours of delays. Comm were terrible as to what was going on and what options were available.

Long delays at both DCA and MSP; Crew did not keep us informed (or very little). Airplane was showing signs of heavy use (not up to Delta standards). Food options for Business Class have dropped in quality. After landing we sat on tarmac for maybe 25 minutes with no provided chance to use the bathroom and crew did not tell us what was going on or give an estimated time to expect to be at a gate.

Although I know the Airlines cannot control the situation when there’s a ground stoppage, it would’ve been nicer if we would have had more up-to-date information clarity around the delays. Additionally, I think the delays also took a toll on the Cabin crew, particularly the lead flight attendant in first class. She was not very friendly when we boarded the plane for many of the passengers. Number one she refused to hang a garment bag in the front closet for a first class passenger, she was unwilling to dispose of an empty bottle in the trash as I was boarding (despite drinking a bottle of water herself and needing to disregard), and she was very combative with a passenger, who needed to access something from his bag that was Gate checked. Frankly, it was really unfortunate as I’ve never seen a flight attendant behave that way directly to the passengers, particularly when none of us had done anything wrong.

I like using the Delta app to keep informed, boarding was smooth, and flight attendants were awesome and on top of everything, good communication from pilots.

Flight cancelled instead of leaving Friday am now, maybe, leaving Sunday

Check in was chaotic with only one counter for business class and first class. The luggage conveyor belt at JFK airport was broken so the flight departure was delayed which made the flight stressful as I had a tight connection. Although the captain said they could make up the delay, they didn’t do so.

Lost of requested seat assignments. Lost my husband's meal choice

Crew was friendly and competent. Food, wine, and entertainment were excellent except the raw tuna on the flight to Split. Recommend against serving that - at least as the only option. Many medical conditions do not allow people to eat raw fish.

It's a long flight and I would have liked better snacks between lunch and the arrival meal. It's fine to have fruit and nuts but I really don't like ramen because it's salty junk soup. I'd suggest sandwiches. They're not expensive nor are they hard to store for a long flight. The FA's had a couple of big services and they were super busy preparing, executing and then cleaning up. Then they disappeared.

The business class seat is exceptional. I wish the food is more palatable.

Business class seats felt very cramped compared to other airlines.

Great smooth flight. Had a seating change, but that was an improvement. Thanks United Airways Crew.

Breakfast was not loaded at SFO due to catering company change. Seems like a major airline at a major hub would have thought of something else or warned passengers to pick up food before boarding a 3 hour flight.

They switched out gate from terminal 1 to terminal two ten minutes before boarding. So we had to make a 20 min crazy fast walk to a different terminal. Then we boarded the plane and waited for over 40 minutes until push back. Brutal

Unfortunately the flight was delayed by almost 2 hours, so I missed an appointment arriving into DFW

Flight took additional prep time since plane came from Mexico, which resultrd in boarding and plane prep being delayed for additional cleaning procedures. Once boarded, plane tire was identified as being low on air and needed to be replaced, which creared the need to deboard and further delays for what was already a late night flight. Would have expected a better scheduled turn around and prep buffer that would have not created that degree of delay and deboarding

Primary flight attendant in FC wasn't that engaged throughout the flight. All other aspects of flight were good.

I am absolutely furious with American. they shut the door in my face when I was trying to board the flight and kicked me off of it. They made no attempt to call my name or contact me or anything. They just said they gave my seat away. The customer service response has been atrocious. I will never fly this airline again as long as I live.

Confusion at boarding with my seat (there wasn't one) that I had to have corrected using my status; then because of that had to check bags. And then a very long delay on the tarmac with no air conditioning on a very warm day. It was just a miserable experience all around.

American Airlines put the food on the wrong plane which had already taken off by the time we took off so we had no food on the plane.

With weather and severe delays it was disappointing we didn't receive any compensation for the 5 hour delay. Not even a food voucher.

British Airways canceled our original flight and rebooked us on Air Canada one day later. As a result, we lost one day of our Geneva trip and incurred financial losses for a prepaid hotel night and a day trip that we were unable to use.

Sat on tarmac at arrival at DFw for more than 30 min waiting for a gate.

Old dirty plane but great lie flat seats in business class