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Top 5 airlines serving from California to the Czech Republic
Scores according to KAYAK customer reviews
Pros: "Cheapflights ..I will book my ticket from you again.. I am so delighted."
Pros: "Love ANA. Always a pleasure."
Cons: "This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight."
Pros: "Speeding of departure after boarding"
Cons: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."
Cons: "Perfect flight"
Pros: "Entire crew members, food, drink, hospitality & aircraft."
Cons: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Pros: "Crew was amazing and very comfortable seat"
Cons: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Pros: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Pros: "Perhaps the most courteous airline I’ve experienced."
Cons: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
Pros: "Never take it"
Pros: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Pros: "Excellent service & friendly"
Cons: "Food was cold"
Pros: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Cons: "The food was okay but not great."
Pros: "The plane came from LAX was 45 minutes late...but not a problem.....still ok"
Pros: "The service...the food...the entertainmrnt....tq tq tq"
Pros: "Pleasant crew, good food. Standard flight as one would expect."
Pros: "The crew was always around if you needed anything."
Cons: "Wifi was slow, expensive, and you’re limited to 100MB instead of unlimited & luggage people broke my top handle on my suitcase, so it’s pain to move it around now."
Cons: "See subject line"
Pros: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Cons: "Food choices very limited, and quality is sub-par."
Pros: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Cons: "late again and hot in the cabin. sat on the runway for a while again"
Pros: "Wonderful service"
Cons: "Food was on the very bland side"
Pros: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Pros: "Pleasant stewardesses"
Cons: "Expensive lunches, no entertainment unless you pay"
Pros: "Good food and onboard service."
Cons: "Plane was delayed and I missed my connection. Once airborne the flight took forever."
Cons: "Width of the seat for me was bit tight when in a flat bed position."
Pros: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Cons: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
Pros: "Great airline!"
Cons: "some of the gates can be long walk"
Pros: "The staff are friendly and helpful. The seat is very comfy"
Pros: "The food were good and just enough for the inflight need"
Cons: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Pros: "Good experience. Crew are kind and friendly!"
Cons: "Limited number of movies"
Pros: "Stewards were very polite"
Cons: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
Pros: "All the Japanese food are delicious! The crew are polite and nice"
Cons: "I suppose, not enough variety of American movie. In my opinion"
Pros: "Food legroom service friendliness"
Cons: "Could not view flight info on map"
Pros: "I missed my flight. The customer service agent was awesome!"
Cons: "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"
Pros: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Cons: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Cons: "Boarding bridge was not available at Narita airport. Stairs (trap) to ground were tough for my mother who has bad legs."
Pros: "clean seat and tray"
Cons: "poor movie selection. slow cleanup after meal (more than 1 hr)."
Pros: "crew was awesome! Service was outstanding"
Cons: "a little warm on the plane. food was ordinary"
Pros: "I liked the food and the personal television you get. You can play video games on it which was cool."
Cons: "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
Pros: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"
Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"
Cons: "Flight was a little long!"
Pros: "Very pleasant and comfortable flight."
Pros: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."
Pros: "Boarding its took along , food it's bad"
Cons: "Great service."
Pros: "Food and leg room"
Cons: "Delayed flight for no apparent reason"
Cons: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"
Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"
Pros: "Very comfortable plane and entertainment offered is excellent"
Cons: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Cons: "Delay at landing"
Pros: "food ok, economy seats not too bad"
Cons: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."
Pros: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."
Pros: "The facilitated transfer in Doha within twenty minutes"
Cons: "The repetition of vegetarian food menu"
Pros: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Cons: "They could have checked the bathrooms more often as trash bins were very full."
Pros: "Excellent overall"
Cons: "LAX boarding was chaotic I think they should announce First people with disabilities Then Business class After that board Economy class from last rows"
Cons: "Unfortunately WiFi services was off"
Pros: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Cons: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."
Pros: "Food service was good"
Cons: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"
Pros: "The wider space between all seats and the selection of the food"
Cons: "Nothing at all"
Cons: "No HE"
Pros: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Cons: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Pros: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Cons: "Flight delay by 4 hours!!"
Pros: "Everything was fine except the flight delays"
Cons: "Flight delays"
Pros: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Cons: "seats are a bit tight"
Pros: "It was booked for my elderly parents and they were very pleased by the service they received."
Pros: "Check-in counter and gate staff were really accommodating and professional."
Cons: "Cabin crew lacked training. They skipped rows, didn’t apologize, forgot to bring things when requested and had to be reminded again & lacked common courtesy. One guy barely opened his mouth and talked by pointing fingers. So rude! The food portion size is an absolute joke! Never have I seen such a skinny sized meal. It was insane. I’m a lean guy and even I wasn’t full! The quality of the food in the second service was awful. My rice wasn’t cooked all the way & the bread was clearly stale."
Pros: "The crew was friendly and very attentive."
Cons: "The plan was very hot and made the experience less than desirable."
Pros: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Cons: "South Indian food may. Made available"
Cons: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Cons: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Pros: "Had the best flight experience of my life. Comfort, food & especially service was excellent."
Pros: "Good attentiveness from crew, food was fine. Entertainment was good."
Cons: "Boeing 787 was uncomfortable on the trip to Doha - hard seat cushions and little legroom. 777 much more comfortable on the leg to USA."
Pros: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Pros: "First time I got ice cream on a plane"
Cons: "Low calorie meals were horrible."
Pros: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."
Pros: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"
Cons: "15 hours flight no WiFi...!!!!!! Last minute flight time change was sent via email..!!!! Almost 1 hour delay after boarding..!!!"
Pros: "Overall OK food not all that up to the mark"
Cons: "3 out of 4 bags did not arrive even after 1 day of journey completion"
Pros: "Good service all the way to final destination. A+ service. Newer model airplane."
Pros: "Great service and food"
Pros: "The plane number one is very good but the onther one to cairo is good not like the first"
Cons: "When I checked my two bags, I was told to pick them up in Doha and recheck them to my final destination at Rwanda. When I arrived in Doha I was told by the transfer desk that I did not need to pick up my bags because they had been checked to my final destination. I even asked them to pull up my flight information and to confirm that, which they did. However, when I arrived in Kigali, Rwanda, my bags were no where to be found. No one has found them yet. I also called Qatar Air before my flight and asked about hotel accommodations for my layover because my layover was from 6:00 pm to 7 am. When I called, I was told that I would be given a complimentary hotel room because of the length of the layover. However, when I arrived I was told that I did not qualify for the hotel accommodation. Then, I was told that a hotel room would cost 250. When i arrived at the hotel, I was told the cheapest was 325."
Pros: "Seat arrangements excellent Crews nice"
Cons: "Very disappointed about quality and frequently of food offered"
Pros: "Service, friendliness of that staff"
Cons: "Other passengers used my carry-on baggage space and my carry on was placed far from me."
Pros: "Comfort, entertainment, amenities"
Cons: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Pros: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Cons: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."
Pros: "All was Good, no special negatives."
Cons: "Not worth my time to comment."
Pros: "Excelente atención, bebidas y comida durante toco el viaje"
Cons: "Todo bien"
Cons: "My flight tickets were mess up and I had to purchase new tickets . Horrible"
Pros: "Thank you for waiting for us. We were delayed. I appreciate not missing our flight."
Pros: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Cons: "They asked me to pay for my luggages. It is strange"
Cons: "The connection time was too long"
Pros: "The flight was smooth and on time. The flight crew did everything alright."
Cons: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."
Pros: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Cons: "the seats are small and very small space in comparison to Lufthansa"
Cons: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."
Cons: "Pleasant overall experience"
Pros: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."
Pros: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Cons: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Pros: "the crew was great."
Cons: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."
Pros: "Professional, friendly service in every respect."
Cons: "Economy is profoundly uncomfortable -- as with all its competitors."
Pros: "Very little."
Cons: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."
Pros: "The buttered pretzel was nice, and different."
Cons: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Pros: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Cons: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."
Pros: "The service was exceptional and there was great entertainment available on board."
Pros: "The attendants were very pleasant and the food delicious"
Cons: "A bit cramped in economy"
Pros: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Cons: "Cramped in economy"
Pros: "Good and fast service"
Cons: "The size you allow for the hand baggage is insufficient"
Pros: "Very professional!"
Pros: "New aircraft"
Cons: "Lost luggage. Flight delayed."
Pros: "Crew was attentive and friendly"
Cons: "Very disorganized boarding."
Pros: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Pros: "Crew was courteous."
Pros: "Polite cree"
Cons: "Crowded plane, long boarding and waiting to be seated"
Cons: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Pros: "Food was good. Seats were comfortable."
Cons: "One of our seat back entertainment units did not work. The attendants tried to reset it twice, but it did not help."
Pros: "The service was great, the staff was very friendly and helpful"
Cons: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."
Cons: "Did not get to make this flight either. Horrible."
Cons: "Seats too small. Staff not friendly"
Pros: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."
Cons: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Pros: "flight was on time"
Cons: "insufficient AC during boarding endlessly screaming baby"
Cons: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"
Pros: "Everything ran like clockwork"
Pros: "comfortable flight"
Pros: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Cons: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."
Pros: "Flight was not full and I was able to have several seats to spread out"
Pros: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Cons: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"
Pros: "Great customer service."
Cons: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."
Pros: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"
Pros: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Cons: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."
Pros: "The plane was remarkable and the service was excellent!"
Cons: "The wifi on the plane was horrible."
Pros: "Good product, excellent food, great and attentive service"
Cons: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."
Cons: "Same comments as above."
Pros: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Cons: "Swiss boarding is a Charlie Foxtrot"
Pros: "Brand new plane, with ultra modern seating. We had a lot of room."
Cons: "We sat in the plane for 40 minutes before takeoff"
Cons: "Lost my baggage and didn’t get any clear answer about it"
Pros: "Well I liked the fact I didn’t have stop. It was nice to have direct flight"
Cons: "I didn’t like the seat it was all the way in the back 48c And the I asked at check if I could have a seat in the front but the check in personal rudely said no flight is booked, there were people that got ticket way later than me had the seat up front."
Pros: "Film selection, boarding process, amenities bag"
Cons: "Dessert very boring. Legspace seemed smaller than last experience on TK"
Pros: "мне нравится все кроме того что заранее до выхода в Стамбул неизвестен номер gate для полёта в в Одессу. В результате большая нервозность и много времени тратится на поиск этого номера, а потом -- бег чтобы успеть достигнуть место посадки вовремя."
Pros: "Food, entertainment and the airline crew excelente"
Cons: "The seat a little inconfortable for me"
Pros: "Food and entertainment. Comfort of seats"
Cons: "Crew not helpful, flight delayed, no help when I missed my connecting flight due to the delay"
Pros: "Like most American Airlines, Turkish Airlines provides no-frills service. On the other hand, having a pleasant and respectful flight crew can make a tremendous difference in the passengers experience. We were lucky enough to have a flight attendant named Gulhan Who smiled the entire flight. She was professional, courteous, and service oriented. Most of the flight crew showed similar professionalism. Turkish Airlines had for better service then any of the American or European airlines I have encountered during the last 10 years."
Cons: "The plane was old and not very comfortable. The food was horrible, and the in-flight entertainment was not very good."
Pros: "The food"
Cons: "Was late"
Pros: "The on flight entertainment had a wide selection. The burger dinner was surprisingly good!"
Cons: "The egg breakfast wasn't good at all. The eggs were tough and didn't taste like real eggs."
Pros: "Not only was the aircraft antique and sporting old seats, but the crew also upgraded two families with infants to the business class where the screamed their hearts out to the obvious displeasure of the paying customers. A true Turkish delight... Unlikely to fly them again."
Cons: "Good food and alcohol selection"
Pros: "The saving grace for the trip was my segment of flight from Istanbul to Antalya. Excellent seating, service and overall experience. Thank you."
Cons: "The flight departed late from LAX thus making me miss my connecting flight to Antalya. It was a long and tiring experiencing for a 74 year old women. Seats on the airplane were so small I could barely get in an out of them. No one to direct me at the gate in Istanbul and explain where I needed to go. Food very ordinary compared to other flights I've taken with Turkish airlines. Thought I was on a different airline flying from Istanbul to Antalya. That segment was excellent."
Pros: "The service and food was excellent. The entertainment choices was amazing. They gave me two decent-sized bottles of wine without charging me."
Cons: "They give you very little leg room. The seat in front of you touches your knees. After 8 hours in the same position it feels like you are stuck in a coffin or a primatial medieval torture device. The seat begins to hurt your back. You can't get in a comfortable position. You can't turn left or right. There's a little foot rest that gives you 10 minutes of relief but then that gets uncomfortable. If one of the people seated in with the inner row needs to use the restroom then the whole row needs to get up. It's cruel and unusual punishment. The airline just needs to expand the rows by 6 inches. Before you go bring a neck pillow and a butt cushion. Or better yet, pick a seat located in a front section that gives you more leg room. If you have the option then this should be a higher priority over a window seat. You will thank me for this advice."
Pros: "Every thing about it the food and what you supply for each customers ✅"
Pros: "My first flight with a different airline."
Cons: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Pros: "Service was nice, crew was very respectful and the gift were well within accomidation"
Cons: "Leaving the aircraft by stairs to the runway"
Pros: "Food, manner, lounge in Istanbul"
Cons: "slight delay on the outgoing leg"
Pros: "The flight and crew is always great"
Cons: "Food and not a great movie selection"
Cons: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Pros: "All is good except the airport the service at Istanbul airport are so bad plus the restrooms are so smiling and duty"
Cons: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."
Pros: "Good food. Great service."
Cons: "Small leg room. Display of entertainment system was poor quality."
Pros: "Good food, on time, comfterbal"
Cons: "Takes rime till theyl take your food plat"
Pros: "Comfy plane overall, good and entertainment was good!"
Pros: "Getting off the plane, getting on the plane"
Cons: "The inhumane incarceration that was the overnight layover. I had no idea it would be so awful and regret having booked with Turkish Airlines"
Cons: "Service was poor - my chair was broken had to switch seat - after switching the person in front of me his chair was broken as well and he was praticly laying down on me. My earphone broke in pieces..... Kids behind me was banging my chair the entire flight. Food was just bad ! I heard so much about Turkish Airline as being one of the best airline that I tried it . Big disappointment !!!!"
Pros: "Entertainment was great"
Cons: "Lack of leg room; lack of air flow during entire flight and seats could adjust their own."
Pros: "I had heard that Turkish Airlines was very reputable and I'm glad it proved to be true! The Turkish food was nice, the in flight entertainment was great, the plane/ bathrooms were kept clean, the plane was full but not overpacked, even the kids got a "kids pack" :) Overall they showed that they were a good quality airline! My 14 hr flight was very comfortable"
Pros: "So I never actually flew with Turkish this trip, but I can write about my rerouting experiences. Inbound my first connection to Istanbul was cancelled due to technical problems. Fortunately I was second in the ticket office line and was promptly rebooked with Lufthansa. My return flight was cancelled because of the coup, and again I was rebooked with Lufthansa."
Cons: "Overall Turkish Airlines did well in a difficult situation. But a few concerns. On my inbound flight, the agent servicing us was amazing and I was fortunate to be second in line, but the airline was ill prepared for the situation and the agent was being hung out to dry by his colleagues who kept calling him and wouldn't let him do his job. On the return flight, I was frustrated the agents at first pushed me to take a refund rather than letting me rebook with a partner. I ended up having to leave a day later than expected, and didn't get an itinerary till the morning after my original flight. This was all very stressful. Lastly, you have to think twice about flying through Turkey. Although this coup is over, the next crisis will be over whether President Erdogan creeping authoritarianism."
Cons: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Pros: "Flight had only 10 minute delay and only an hour layover. Boarding was pleasent"
Cons: "As expected food wasn't that good, the crew was a little slow, and seemed like didn't care that much about passengers individual needs."
Pros: "The staff was really friendly, food was great and there was plenty of entertainment during the flight."
Cons: "I couldn't accumulate my miles."
Pros: "Minus the delay the flight itself was great! Would definitely fly with them again"
Pros: "Food was good. Crew were good."
Cons: "I had checked in and had boarding passes with assigned seats. I need an aisle seat and JUST ASSUMED when the check in person at LAX; tore up our pre-boarding checkin with seat assignments that I was given an AISLE SEAT. I WAS NOT AND DID NOT KNOW UNTIL WE BOARDED. THE GENTLEMAN ON THE AISLE DID NOT WANT TO CHANGE. WE WARNED HIM THAT WE GET UP AT LEAST 3 - 4 TIMES ON A 12 HR FLIGHT. We did and woke him up at least 2-3 times. BAD FLIGHT FOR ME...I WILL DOUBLE CHECK NEXT TIME FOR AN AISLE SEAT FOR ME OR MY WIFE. jAMESDEAN BUCKLEY firstname.lastname@example.org"
Pros: "Over all is ok"
Cons: "Stay over in Istanbul, they gave only one meal for 24hr"
Cons: "The attendents, kinda rude"
Pros: "Great screen and movie selection."
Cons: "Zero leg room. Worst I've ever been on for a long haul flight."
Cons: "Would not r commend in any capacity"
Pros: "Food tastes great. Kept me full the entire time."
Cons: "Display panel for one of our seats was broken and after asking to have it reset, staff was not attentive to make sure issue was resolved before moving on. If you're going to be on a flight that long...you want to have your entertainment, and don't want to keep bothering someone to have it work. Also seats were cramped compared to other airline planes and staff seemed to not have an issue that there were some other people on the plane drinking bottles, getting drunk and loud."
Pros: "I liked almost everything. The plane was clean and the seats looked new. Of course, space in the economy section can be tight but it is not worse than any other airline I have experienced. The entertainment was awesome with a wide selection of movies, tv and music options. I was even able to watch the primary debates LIVE from my seat which was amazing. The crew was amazing and very attentive. They made sure to provide us with whatever we needed and were always polite. This was the second time I have flown with Turkish Airlines and my experience was the same if not better this time around."
Cons: "Leg room in economy line."
Pros: "I've heard suspect things about Turkish Airlines. I can say I had a good flight. Entertainment library was large, food was decent, and wine was generous."
Cons: "Boarding was a bi of a mess and we didn't take off for an hour but I had already factored that into my transit time."
Cons: "I was thrown into despair by the refusal of TA officials to help me in any way. I paid the full price of the flight but the officials of the airline were very unresponsive and unhelpful. I was delayed to the airport due to traffic and they refused to help me in any way. I have flown with this airline in the past and the airline was always kind and accommodating, but not so this time! I lost $1.1K for the initial fare and then had to purchase a separate $2.3K ticket to reach my destination. Absolutely NO other airline has been so dismissive to me. I fly United all the time, and they are worst by US standards, and yet (I never thought I would say this) United has always helped MUCH better than this airline! I called customer service and could barely understand their English, not to mention that they didn't care at all to help me. I lost $3.3K because of this airline. It was the worst travel nightmare of my life, and I have been to 50+ countries!"
Cons: "We found out when we arrived at the airport that our itinerary was moved to British Airways. At first, they weren't going to accept our three checked bags since BA only allows 1 pp while TA allows 2. The worst part was that we had picked out window seats for the long cross-atlantic journey, but due to the shuffle just a few hours before takeoff, we were left with some of the worst seats on the new flight. Not much sleep and very uncomfortable. I can't believe that TA would just change our itinerary like this without any warning, then be so inhospitable."
Pros: "Very professional and helpful cabin crew. Very good food. Excellent entertainment and USB recharge availability."
Cons: "The seats were very cramped and uncomfortable. And if the person in front leans their seat back, it gets worse."
Pros: "food, movie options, bathrooms were big, had lotion, and Turkish cologne."
Cons: "Tv wasn't user friendly, hard to navigate, they didn't offer enough water on between meals, eggs were very disgusting.."
Pros: "Service is excellent as are food and beverage choices. the seat themselves are great, specifically the headrests that prevent your head from tilting into uncomfortable positions while sleeping. Entertainment choices were sufficient. Since i was traveling alone with my 4 year old was glad we were offered priority boarding."
Cons: "the spacing between rows in economy are just barely able to fit legs in, but only with knees touching the seat in the front. If you are out of luck and everyone sitting in a row with you is about 170 cm tall, the 13 hours between LAX and Istanbul become a struggle of how to comfortable accommodate everyone.... Exiting the air craft was managed with staircase and bus, at times a bit of a work out, traveling with a small child, carrying two carry-on's and help the child climb down steep stair cases..."
Pros: "confortable and good service."
Pros: "My travel was booked by a third party, so they selected a flight with a 37 minute layover. We left LAX ~30+ minutes late, so I less than 5. minutes to make my connection. I'm pretty sure the connecting flight waited for us to make it and the crew on the LAX flight tried to expedite those with VERY short connection off the plane as quickly as possible."
Cons: "SHORT connection times and unspecified delay made for a stressful flight."
Pros: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Cons: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
Cons: "Cramped seats."
Pros: "The food that was served was good. The crew was attentive and nice ."
Cons: "Comfort seats didn’t seem like much different than reg seats. Didn’t like the cattle call boarding process at lax ."
Pros: "Service from the crew."
Cons: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Pros: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Cons: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Pros: "My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15."
Cons: "Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation."
Cons: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Cons: "No space."
Pros: "What they offer is OK."
Pros: "food was surprisingly good."
Cons: "the flatbed seat is very narrow and not comfortable. The crew took a long time to remove plates after the meal was eaten."
Pros: "Delta treats diamond medallion members better than any other airlines treats their elite members"
Cons: "No in seat entertainment"
Pros: "Great service, a lot of food, good entertainment"
Cons: "I don't understand why people take babies on red eyes. It makes the flight so unpleasant. I wish airlines would discourage this."
Cons: "The seat was very uncomfortable in delta comfort zone."
Pros: "Timing and Service"
Cons: "Space between seats too reduced"
Cons: "Small plane don't do well with turbulence"
Pros: "The full set of pajamas we received in first class. The food was great! The selection of food and drinks was excellent."
Cons: "Ok, I'm 6'6", so the lie flat bed, while long enough, was a bit narrow, but come on, it's a lie flat bed on a 15 hour flight, with great food and service! Don't fly coach. Spring for the first class flight. You will not be disappointed."
Pros: "They handled a crowded flight very well."
Cons: "My seat choice was ignored on one flight"
Pros: "My flight was on time and I was constantly notified what was going on with my flight"
Cons: "There's not much to do on the flight but oh well"
Pros: "Airline was very accommodating, serving drinks multiple times in the 5 hour flight. Entertainment was packed with great selection of movies and shows, games, etc. Overall satisfied."
Pros: "This flight was very smooth sailing, and I loved the fact I had an option to watch a movie, and the crew were very nice."
Pros: "The flight got us from LAX to SLC"
Cons: "I bought my ticket in October, checked in yesterday and when I got to my gate was told I didn't have an assigned seat!!? This was totally unacceptable, I was told I didn't select a seat on the seat selection screen and that I was now on standby. I specifically remember the seat selection screen being extremely misleading and thought that I had selected seats when in fact I didn't according to Delta. Maybe instead of focusing your website on getting customers to upgrade their seats you should focus on getting them a seat first. Secondly make sure tickets can't be purchased unless a seat is assigned first. Who would want to buy standby tickets 3 months in advance? I'm guessing not many people."
Pros: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"
Cons: "Delayed as always, time it was a 2 hour delay. The worse airline I've flown on."
Pros: "FOR A BUSY AIRPORT IT WAS A FRIENDLY SERVICE DAY"
Cons: "NOTHING IT WAS GOOD AND THANK YOU"
Pros: "Smooth, nice flight. Excellence service, they tried to make up for the late pioltes, allowing to broad befriend they arrived."
Cons: "The flight was delayed over an hour, because the pilots were late. Not only was it delayed over an hour, but the flight itself was postponed twice because they knew they had a problem with scheduling."
Pros: "Despite efforts of most airlines in America it seems like they can't get it together like the foreign ones. ..I've very recently flown vigrin, garuda, malindo, and Cathay and they are miles above in service and comfort."
Pros: "Pretty good service. Excellent cabin service. Good snacks. Organized announcements at Gate. Constantly updating lateness of flight. The whole Delta staff did great job with very quick turnaround time when plane was at gate. Excellent Starbucks coffee! Was appreciated!"
Cons: "1hour late leaving LAX. Rough flight. Weather not withstanding the landing had people concerned. I've been on a lot of flights-that was probably the roughest/least precise landing I've ever experienced!"
Pros: "I liked that I was able to go to sleep."
Cons: "When boarding I had no sets assignment which I never enjoy. It was 5 minutes to boarding, I still didn't have a ticket and the agent was quite rude when I inquired. In fact, for the majority of the time before and even during boarding he was laughing it up and chatting with ticket agents at a neighboring gate. Then I did board, the ticket was not clear what my boarding group was so I missed out on boarding early. When i get to my seat I have two people completely unwilling to move to let me into my window seat, but are all too eager to tell me to be sure not to hit them. This flight was after a long layover and after a long flight from japan and was a horrible end to an otherwise beautiful trip."
Pros: "Smooth easy flight"
Cons: "I arrived for my layover early, and noticed there was another flight currently boarding for my destination. I asked the boarding attendant if I could just get on this flight rather than waiting 2 1/2 hours for the next one. She said there were open seats on this flight but it would be a $50 fee to switch. This makes NO SENSE! I was standing there with a ticket purchased for the exact same itinerary, ready to board this flight with open seats, and I would have to pay extra? When this switch would open up a seat for the later flight for someone else in the same situation? Just a ridiculous way to charge people extra money for nothing. Very dissapoibted in Delta for this."
Cons: "Poor service. Will never fly with Delta again."
Pros: "Smooth, quiet"
Pros: "Crew was okay, as well as the in flight snack"
Cons: "Over one hour delay to begin with and then we were stuck in the airplane for 45 mins waiting to pull into a gate."
Cons: "Couldn't sleep and felt exhausted throughout the flight."
Pros: "The staff was very nice, seats were comfortable and entertainment was nice."
Cons: "Plane was delayed, causing us to miss our connection, but our connection was also delayed so it worked out. Wifi is also quite pricey."
Pros: "Flight attendants provided snacks since there was a delay"
Cons: "There was something wrong with the plane so it was delayed for a while"
Pros: "The separate check in for first class. Early boarding and pre-departure drink."
Cons: "TSA at T6 are inefficient and make it take longer than necessary."
Cons: "Sudden gate change. Seems like it was a little last minute, but the boarding team handled it pretty well."
Pros: "On the flight from LAX to MSP, one flight attendant was very nice and gave us extra cookies to make up for her rude coworkers' attitudes."
Cons: "I'm almost 6', and my boyfriend is 6'6". He has had 7 major knee surgeries, and life-threatening blood clots, which left major post-surgery vascular scarring. He gets major swelling, even with his compression sleeve. The up-charge to reserve exit row seats was over $100/person for both flights home. Luckily they were still available when boarding, and the nice desk clerk moved our seats for free. However, the rude flight attendance would not allow my boyfriend to elevate his leg and prop it anywhere, even after I explained his medical condition. Allowing the blood pooling increases his risk for clot formation, and it causes him extreme pain. I spent the majority of the flight massaging his leg, trying to push the blood and fluid back up. His ankle swelled around his compression sleeve, and finally he had to lay in the floor and put his leg up on the seat. The attendants told him "the best thing for you to do is to walk around for 10 minutes per hour." No, the best thing for him to do is elevate his leg and rest, not try to walk around a tiny, cramped plane, and elevate his stress level. Flight attendants need to be more aware and accommodating for these type situations, and exit rows need to be available for people who need them as far as size and medical needs require. It is not ethical to charge extra for handicap accommodations, neither is it ethical to charge extra for size and medical accommodations. These factors are not optional, and should not be billed as a luxury."
Pros: "It was a red eye. Geared fir sleep. Great Crew"
Cons: "Crew member kept bumping to my arm or part of my body on aisle side while sleeping. Kept me awake and nonapology"
Cons: "Flight attendant gave wrong order"
Pros: "The crew is always amazing, on time is great as always, efficient process boarding"
Cons: "Old plane - like REALLY old. Hugely uncomfortable, worn out seats. Cluster boarding process where no one observes premium/sky/etc."
Cons: "Delayed flight caused me to miss my cousins wedding."
Pros: "Excellent from curb to curb 5minutes- curb drop off and check in w curbside skycab, one bag and one bike case! 8minutes - thru TSA! Flight comfort, food,drinks, cleanliness - excellent! The time it took to walk to baggage, my bag was in the carousel and my bike case was at the oversize location, 20ft from the carousel. I was there to compete in the XTerra World Championships, you couldn't ask for a better stress free flight and service, Thanks!"
Cons: "Hour and half delay"