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— Dominican Republic
Feb 19 — Feb 261
Round-trip
1 adult
Economy
0 bags
From?
To?
Sat 2/19
Sat 2/26

Good to know

Low season

August

High season

December

Cheapest flight

$95

Average price round-trip

$500

Good deal round-trip

$131

Good deal one-way

$93
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 14% increase in price.
Flight from Los Angeles to Santo Domingo Las Americas
(avg. price over the last 2 weeks)
or less
or less

FAQs for booking flights from California to the Dominican Republic

Top 5 airlines serving from California to the Dominican Republic

Scores according to KAYAK customer reviews
8.1
JetBlueOverall score based on 19972 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Airline reviews

Flight was supposed to go at 8:50PM. Last minute it got delayed until 5:30AM

Read more about JetBlue

Flight was supposed to go at 8:50PM. Last minute it got delayed until 5:30AM

First time flying JetBlue, and was impressed. The planes were clean, new and high tech. There was free WiFi on my cross country flight. I will fly again.

Every aspect of my jet blue experience was outstanding. Not only did everything go smoothly, but the jet blue employees went above and beyond to make sure passengers were happy. Jet blue will always be my first choice for airline travel.

Everything was orderly and easy going. Was worried reading about all the bad behaved passengers, but crew was kind but stern in their warnings. Anyway, all was as I had hoped.

Late departure rude crew

Pros: "Crew was friendly and accomodating"
Cons: "On board entertainment was poor at best"
Pros: "Polite, efficient crew."
Cons: "Charging ports. Cleaner bathrooms."
Cons: "Excellent, one time, WiFi, Entertaiment screen, all good"
Pros: "The seat was comfortable. The price was not."
Pros: "Good legroom in economy. Friendly, helpful flight attendants. Multiple snack choices."
Cons: "More LA SF Bay Area flight options."
Pros: "Flight, comfort, crew, were all great"
Cons: "The WiFi"
Pros: "Flight attendants were very friendly and nice."
Pros: "Super great seat. Free Wifi. Snack best."
Cons: "Honestly i cannot find anything bad during this flight..."
Pros: "The red eye (already the worst flight) was delayed 4.5 hours."
Cons: "Timelines of the crew."
Pros: "There was actual room for my legs."
Cons: "There could have been more legroom so that you could actually get out without almost sitting in someone else's lap. But it was easier than my last flight (on American Airlines). Having a meal available would have been nice on a flight of almost 6 hours."
Cons: "On time departure"
Cons: "Entertainment screen in our section of the plane were not functioning correctly. The crew made several attempts to reset the screens but it didn't work,"
Cons: "Flight was delayed. Entertainment was not as good as other airlines provide."
Pros: "Crew was generally nice"
Cons: "Bag was lost by the airline, no in-flight entertainment available and no explanation why, only serviced once in the first 10 minutes of the flight and would have liked to have at least received more water/been able to go to the bathroom but seatbelt sign was on for entire 5-6 hour flight, plus flight attendants were hurrying people back to their seats whenever they got up."
Pros: "Fly crew were friendly"
Cons: "The airplane seamed VERY WEARED OUT, even the winds, when you look through the window. Crew had to beat really hard carry-on luggage containers to close them. There was a lot of turbulence and because of the visible bad conditions of the plane we heard noises from the fuselage that were not normal. We feared for our lives... when in the way for landing we were loosing altitud softly, as it should, but there was a moment that the pilot pushed SUDENLY up again in a very hard way, after a few minutes he said it was to allow more time between planes, and that we will do one more tour that will take 10 more minutes. When we finally landed people were clapping, we also clapped celebrating we were alive. I think, if Jet Blue doesn’t replace or at least FIX this kind of rusty planes, I’m done with this company. It was a couple of dollars cheaper, but, my life is worth more than this."
Cons: "The plane was 2 hours late with no explanation and no apology until we were getting off the plane."
Pros: "The flight attendants were very friendly."
Cons: "JetBlue used to board by row. I purposely chose a seat in the very back of the plane because I knew at LGB you can deplane from the back of the aircraft. I was unable to deplane from the back because they seated most people before me despite checking in early and my bag had to be put in the middle of the plane. My grandpa is in the ICU and I nearly missed visiting hours because of having to wait to deplane in the front."
Pros: "Non stop flight"
Cons: "Attendants did May snacks around other than once and they didn’t clean up very often. Had a tray full of empty containers far too long"
Pros: "Even with a full flight, JetBlue offers up-to-date planes with comfortable seating, plenty of leg room and free WI-fi for a very positive customer experience."
Pros: "I appreciated the in flight entertainment, the eye mask and ear plugs."
Cons: "The seats were horribly uncomfortable. The controls for the screen are on the arm rest, where they get inadvertently pushed. Would have liked another beverage service on a flight that long."
Pros: "The aircraft was clean and comfortable and everything went official"
Cons: "The film did not work"
Pros: "Extra space seating - it's nice to not feel so crammed in. Crew members were very friendly."
Cons: "Crew items stowed in the overheads in row 1 - had to stuff my backpack in there so tight it took two men to wiggle it out. That was on flight one. The next flight, there was no crew luggage/items in the overhead - everything fit very nicely."
Pros: "Movies for free"
Cons: "The one hour delay"
Pros: "Everything was great"
Pros: "Pretty standard service"
Cons: "Pretty standard service"
Pros: "Very kind to change my flight because weather on the other end cancelled that flight."
Cons: "Reception on tv went on and off a few times."
Pros: "Good crew"
Cons: "I understand having only two snack options, but it would be nice if one could be vegan. My light didn’t work, which mattered because it was before dawn."
Pros: "Every aspect perfect. Organized_generous leg room snacks and movies. Employees efficient (although this may be better than fake-happy tho) but perfect otherwise."
Pros: "- each seat has cable television (even for very short flights) - I was asleep my whole flight from Long Beach to SFO but the pilot was great! came over the speaker to let us know there was a great view of the sunrise and what we were flying over below. - dimmed the lights for the flight since so many people were sleeping on the early flight"
Pros: "Crew was very hospitable"
Cons: "The headphone jack wasn’t working properly, sound was muffled and fuzzy. Couldn’t enjoy any entertainment provided. The flight was full so I couldn’t ask for another seat either."
Pros: "Same"
Cons: "Same"
Pros: "This was a newer plane than the one we took out to San Diego. The plane had better seats and this time the electronics ( monitor) actually functioned properly and was a delight to melt away the 5.5 hour trip back to FLL."
Cons: "Return of checked bags was really terrible . THey announced three changes to which carousel bags would come out on. Then more than half an hour wait for the first bags to appear. This is NOT SATISFACTORY !!"
Cons: "Three hour delay"
Pros: "Boarding efficient, even if a bit officious Seats comfortable, even though, as with other airlines, a bit too close together."
Cons: "My wife had finished her cheese by the time the wine arrived Resent having to pay for a checked suitcase -- can't do less for a 9-day trip"
Pros: "Very comfortable and the crew was amazing."
Pros: "Spacious plane and seat, curtious crew, generous snack offering."
Cons: "Was warned about your infamous delays after booking, and sure enough, was delayed both ways."
Pros: "Legroom was excellent! Crew were nice."
Cons: "Flight was very late, I had to delay my ferry reservation to their last trip. Not sure if anyone is responsible for it, but your email directed us to get to the airport at the same time as originally scheduled. That's not fair. I could have slept a couple more hours (which I'm in dire need of). Flight delay would not have been so bad had not been for that direction."
Pros: "Crew was polite. Nice variety of movies."
Cons: "Apple juice cans are way too small for a good drink. I sat near a very smelly dog that was left unattended to wander down the aisle when its owner left it in his seat."
Cons: "They reconfigured the flight home adding more time onto the flight - I missed my connecting bus ride because of this."
Pros: "new plane with expanded comfort seating section and in-app purchase of more room were great. I like the self-serve features on the plane for snacks and drinks."
Cons: "The entertainment system was terrible. The touch screen is buggy and not very responsive and Direct TV would hardly work at all. The signal dropped constantly."
Cons: "The boarding process could've been a lot better. Couldn't even hear the announcements they were making and they had us waiting outside to board the plane for close to 10mins. What if it had been raining? Too chaotic."
Cons: "3.5 hour delay because the plane was very late arriving from JFK>SFO due to "weather" which we did not encounter nor could I find mention of at the FAA website or other weather sites. A large group of teens were crowding the boarding gate which delayed us even further and were disruptive so it was difficult to hear cues for boarding. I arrived 4 hours later than scheduled, missing an appointment. At the request of the gate agent, I volunteered for free gate-checked luggage due to a very full flight. My bag was never checked and was delivered 14 hours after I had arrived home. 12:30 AM. Crew of the plane was excellent, and the flight itself was thankfully uneventful."
Cons: "Held on runway for over an hour, first half hour with no explanation if any kind, finally the pilot said we were being towed back to gate for a small problem, not a safety issue. No apologies, no explanations. Flight crew stood at front of plane chatting and laughing, nobody checked on how we were doing, feeling, stressing...more than an hour stuck on plane, late. A simple apology would have gone a long way. Seems to be part of jet blue philosophy to not do so. Ironically, return flight delayed 50 minutes, after boarding, for a cosmetic issue if a seat that was empty"
Cons: "Airplane problems caused delays for over 4 hours causing me to miss important events at my destination"
Pros: "More legroom than the competition."
Cons: "No priority boarding without buying the option as part of a larger, packaged group of options. Tickets are also slightly higher than the competition, so you get that for which you pay."

Is the decime time i don’t receive any help from you

Pros: "Vuelo normal corto"
Cons: "Registro de maletas en el counter fue muy lento"
Pros: "Nothing"
Cons: "Everything. Never in my life I experienced this. It was beyond inefficiency, it was literally CRUELTY"
Cons: "Newer aircrafts"
Pros: "Kind"
Cons: "They where off for a few min. Other than that all ok"
Pros: "Check in was very smooth. Flight crew was very attentive"
Cons: "Presentation of food was not great."
Pros: "Good schedule"
Pros: "Good leg room and comfortable seats, good food"
Pros: "Ay the counter they were nice"
Cons: "Food was the worst and service from flight crew was Poor"
Pros: "Airline delayed, kayak didn’t have any info Lost my business meeting in LA, stuck 24 hours in Colombia"
Cons: "Above"
Pros: "Politeness"
Cons: "I actually had to change my flight because the Avianca flight had a horrible delay. I took another one through El Salvador which was ok but it took me three hours to fix the new flight, Avianca did not try to help me with United, and I spent all night awake and missed my Brunch with my son."
Pros: "We got initially separate seats and they made sure we seat together and did not have to switch between flights"
Pros: "Overall it was a great experience, the crew was friendly and polite, the seats were comfortable, a lot of choices for online entertainment."
Cons: "There was a little disorder in the forming of the boarding line, and the breakfast food, egg specifically had an awful taste."
Pros: "El servicio en general ha mejorado mucho Felicidades !"
Cons: "El precio"
Pros: "On of the few flights to go La Paz Bolivia the price was a little resolve."
Cons: "The delays and lack of communication from Avianca and the Custumer fligimg. They where snubs and cut not answering"
Pros: "Crew was very nice and serviceable"
Cons: "Food was very cheap and movies very very old,most up date a little bit More!!!"
Pros: "Crew is excelente and very friendly"
Pros: "SPACE, FOOD, ENTERTAINMENT ALL GOOD"
Cons: "NOTHING"
Pros: "The flight itself was fine and I like that there are food options throughout as a part of our ticket."
Cons: "They lost my luggage and it was impossible to reach anyone who knew anything or to be compensated for my inconvenience and items."
Pros: "On time"
Cons: "No headphones for video entertainment"
Pros: "Great atmosphere. Excellent movie selections."
Cons: "A rating of one start is too much for this airline. Avianca caused me to miss my flight in LAX, refused to help me reach my ultimate destination for which I paid them hundreds of dollars to do, nor did they offer to credit my losses for which they were responsible. Customer Service was as useless as the individuals in person that I dealt with. I never made it to my destination because I was forced to return home to San Francisco, unable to see my wife-to-be in Brasil. I will never fly with this airline again."
Pros: "The schedule on time"
Cons: "The air conditioning too hot!"
Pros: "No delays"
Cons: "Everything was nice."
Pros: "I liked how everyone took pride in their work / job while considering the costumer as well."
Cons: "Didn’t like how quickly the seats popped back to recline. I saw one passenger get her knees bashed and I had a drink spill on me and it wasn’t anyone’s particular fault. Just bad seat design."
Pros: "Everything was perfect."
Cons: "Everything was good to me"
Cons: "Delays and out of shape airplanes."
Pros: "We loved everything about the airline we have been traveling with Avianca for several years now and we love it , definitely no other airline has the quality of service and professionalism as Avianca does."
Pros: "It was hard to not laugh at the gate confusion, time confusion, and clear general incompetence of the thousands of airport staff."
Pros: "Flight on time Food good for a short flight Lugguage was there on final destination (had 2 Different Carriers to reach final destination) Flight attendants efficient and attentive"
Pros: "Everything"
Pros: "Flight was on time"
Cons: "Aeromexico checked my bag and instead of un clicking the belt on my luggage to open it they cut it off. When I picked up my bag at baggage claim at my final destination they didn't close my luggage and my clothes were hanging out!! Ridiculous. Also th flight attendants were rude and unprofessional!!! The food on the plane made me gag, it smelled and looked disgusting."
Pros: "El espacio en los asientos"
Cons: "La comida no estuvo muy buena"
Pros: "The flight meal was good"
Cons: "Boarding processs"
Pros: "On time."
Pros: "NOTHING"
Cons: "My passport was not due to expire for the NEXT 4 months AFTER my come back day The lady from Avianca didn't let me board due to my passport expiring 4 months after my return day. I had to pay for a 24 hours expedite / rush passport. ALSO, once I got my new passport (17 hours later) I was told that I had to pay $170 penalty for moving my departure day and $680 because I had to adjust to the new ticket price. At that point I decide to buy a new ticket with a different airline. AVIANCA SUCKS!!! They are NOT very accommodating at all. Will not recommend this agency and I WILL NEVER ever again will use their service."
Pros: "Excellent"
Cons: "Both flights were delayed! And one was a 6 hour delay! It was a bummer"
Pros: "All was really easy and good! Me and my Family really enjoyed the flight."
Pros: "Flight attendants were very polite and always smiling Food was great Loved the sleeping kit (with hand lotion, toothbrush, etc.)"
Cons: "The seats were not very comfortable. It would be great to have a foot rest for short people like me."
Pros: "The crew was great!"
Cons: "The food was terrible. Oily, tasteless Not comfortable seats."
Pros: "Good food and drinks and great movie options. Smooth flight."
Cons: "Bring your own headphones. While it's pretty awesome that an airline gives away free headphones, they are junk and distort even when just trying to get the volume loud enough to overcome the jet noise."
Pros: "I love that I was upgraded due to my Lifemiles Elite status. Sometimes first class seats are left empty, when the airlines could use that opportunity to engage people in the mileage programs."
Cons: "The seats were not comfortable probably because it was an old plane."
Pros: "Food, service and comfort"
Pros: "Avianca an excelente company"
Pros: "on time departures, great service at every touch point, clean aircraft, early arrivals, great experience."
Cons: "A delay of one hour."
Cons: "Dec 19th SFO - San Salvador- Lima (Peru) They cancelled the departure for 12 hrs, instead of :600 am we finally left from SFO at 6:25 pm. Everyone missed their connection flights. So they took us to a nice hotel. We finally left San Salvador the next day at 3 pm. So I spent two days flying to my final destination (Lima-Peru). Really disappointed about Avianca notification systems. The first email arrived at 3:30 am when everyone was already at the airport for nothing. Never again will flight with Avianca."

No comments

Pros: "Yes"
Cons: "Delightful experience except at SFO checkin."
Pros: "A box was under my feet, not sure what it was. A part of plane! ATL - EZE uncomfortable Crew great in spite of ongoing turbulence!"
Cons: "Aircraft was too warm. Needed more air!"
Cons: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."
Pros: "Check in person was very helpful in rerouting our flight."
Cons: "Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage"
Pros: "I liked the crew."
Cons: "I didn’t appreciate the women at the boarding counter. She had a very bad attitude and was not approachable."
Pros: "Quick boarding"
Cons: "More water offered by crew"
Cons: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."
Cons: "Crew could be on time for work so the flights aren’t delayed"
Pros: "The Delta crew was great."
Cons: "Flight was delayed, for unkown reasons."
Cons: "Boarding was like a cattle call....my headrest was broken so couldn’t sleep upright but face down....seemed like a plane that large would have more bathrooms"
Cons: "The sits are uncomfortable"
Pros: "No delays..arrived early"
Cons: "Restrooms were dirty"
Pros: "Nice Airbus plane. Due to thunderstorm in Dallas, pilot not able to leave DAL to come to fly the plane in LAX on time. We delayed around 45 minutes. Otherwise, crews were professional and efficient. Excellent movies choices."
Cons: "Boarding announcement in SFO was bad. No one can hear what the agent announced. Random sequence of boarding with confusion. In LAX, we supposed to go to a different terminal by a bus. There is no guidance out of gate to assist passengers that transfer to get on the right gate on the right bus. In AUS, there is not any announcement for luggage belt. An announcement would be helpful to new arrivals to this airport."
Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"
Pros: "Nothing"
Cons: "Food was just a snack"
Pros: "Entertainment"
Cons: "The plane was hot"
Pros: "The flight attendants were very kind and hoped to make up for the pilot’s negligence."
Cons: "Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo."
Pros: "Flight was great"
Cons: "The waiting area at gate 47 is a joke. Doesn't anyone care that it was filthy and had 10 seats for passenger waiting to board their flight?"
Cons: "Call center tried moving us to later flight that was also delayed by 3 hrs despite telling us it was on time. Fortunately a gate agent moved us back to orig flight"
Pros: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Cons: "The gate staff and the flight staff. Rude"
Pros: "Call back service was best part."
Cons: "Booked ticket through venture card points. This meant that the email address and phone number to contact us in the event of changes was mediocre information. I was informed from Tripit that the flight was delayed, not by Delta. Reservation personnel took logical course of action to find new flight for connection that we could make because of delayed initial flight. I would recommend that they first see if there is an earlier initial flight that the customer could make, then look at finding later connecting flights. We found out about delay 8 hours prior, so we had plenty of time to get to the airport earlier. Total delay required me to take additional day off of work."
Pros: "Entertainment"
Cons: "Attendant probably trying to be funny"
Pros: "Sky Lounge at SFO and onboard entertainment"
Pros: "Once aboard, flight went without a hitch and flight crew was attentive"
Cons: "The inflight entertainment options need to be expanded - I've run out of movies that I want to watch!!!"
Pros: "Entertainment. Large overhead compartments. Clean."
Cons: "The temperature in the plane was too hot and made for a very uncomfortable flight. The individual air conditioner spewed out hot air. My kids and I took off as much clothing as possible and still remained hot. We were putting ice on our wrist to try to cool down! I sat with my hand against the window to capture some cool air. We were in Row 37. I am not sure if we were in a hot seat or if the other passengers experienced the same."
Pros: "The flight left anfd arrived on time"
Cons: "We were in "prefered". still the seats were very tight with little leg room. I am a 150 lb guy and cannot imaginer the discomfort of a large person."
Pros: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Cons: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."
Pros: "They say us together (we had seats apart -- even though it stated our children are 4 & 1). They gave them wings and each an extra little snack. I felt they were supportive of us."
Cons: "Paying to check our bags!! We were forced to... too much stuff traveling with kids. It sucked to have to pay $50 when Alaska airlines saw we were struggling, they checked our carry one for free to ease our time in the airport!"
Pros: "Everything went smoothly."
Cons: "N/A"
Pros: "Comfort and boarding"
Cons: "Delay and food"
Pros: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Cons: "My seat wouldn't recline at all. I think it was broken. Not the end of the world, but a bit of a bummer as it was an overnight flight."
Cons: "Flight attendant kept giving nasty looks to a little girl that has to keep going to the bathroom. She also served drinks and crossed over my face each time without even saying "Excuse me." She kept bumping me with the drink buggy and didn't say a word."
Pros: "Boarding was a breeze and the staff at Delta was nice and courteous along with being clear for boarding zone instructions. Haven't had a problem yet with Delta! Also the pilot was great at landing so it was not as jerky as some flights I have been on."
Cons: "No complaints!"
Pros: "As of April, they have free small meals. We had a turkey sandwich which was filling. Later came a snack, just enough to tide one over until finding dinner."
Cons: "Seats still cramped."
Pros: "The new Delta planes have great leg room for tall people even in coach."
Pros: "Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day."
Cons: "I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess."
Pros: "Excellent trip. Provided ample food snacks and drinks."
Pros: "The customer service was great, the crew was great, the flight was great, everything was outstanding"
Cons: "There was no wifi"
Pros: "Flight very smooth.Just after landing,luggage pick up wait too long,almost after one hour later."
Pros: "Whoa, we flew Coach and had plenty of space! How marvelous to not be packed in; crew and passengers were wonderfully relaxed, and all went well despite turbulence on takeoff and landing. Great daytime flight experience with my toddler grandchild!"
Cons: "I tried to get a seat and it was so hard, i couldn't do an online check in and once at the airport, no one could help me."
Cons: "Boarding took too long - full plane and double seat booking changed 10 minutes early estimate to 20 minutes late"
Pros: "Quick boarding"
Cons: "The delta comport seats were not comfort seats were hardly comfortable and the leg room wasn't worth paying for."
Pros: "On time"
Pros: "I've never seen such a modern and easy to use entertainment system before. All the movies are complimentary."
Cons: "half-broken screen, couldn't access anything on the left side"
Pros: "Plane was a newer one, clean, and the stewards were nice."
Cons: "New seating was terrible. The seats are so jammed together that my knees were pushed up into the seat in front. How can anyone be comfortable with this kind of seating arrangements?"
Pros: "I had more space."
Cons: "Landing was rough"
Cons: "I paid for and reserved seats, but didn't get the seats I reserved"
Pros: "The crew was fine but I didn’t receive flight updates on the airlines app and was charged 340$ for missing a connection. I could have bought the same flight for half the price but then they wouldn’t give me my return flight."
Cons: "not charging me 340$ by threatening to cancel my return flight"
Pros: "Two planes boarded late and the airline refused to let us bring our carry on luggage on board. Then they proceeded to lose one of our bags. We still don’t have it 24 hours later."
Cons: "Love the free alcohol but would have loved a TV to pass the time. Gracias!"
Cons: "Food was terrible Flight departure time in the middle of the night is terrible, and the 1-hour delay made it much worse. Seats are uncomfortable."
Cons: "A seat in First Class."
Pros: "The crew was friendly, the food was actually good for airline food and the flight was smooth."
Cons: "I wish I had a map on the screen of where we were."
Pros: "Everything!!"
Cons: "-------"
Pros: "Everything was just great best ever airline!!"
Cons: "Nothing"
Pros: "Time correctly"
Cons: "No comments"
Pros: "I was appalled at the lack of empathy and customer centricity of this central American airline."
Cons: "We arrive at SFO with my family. Two girls 2 and 5 and my wife six months pregnant. There was a misspelling in my wife's name. Easy fix right? Nope! The COPA staff forced us to pay a new ticket for her and did not even respect the price. APPALLING!"
Pros: "Great food, friendly service, answered all of my questions."
Cons: "New entertainment system requiring one’s own cell phone, layover too short in Panama, many people had trouble catching connecting flights."
Pros: "Excellent service, on time!!!"
Cons: "No privet screen"
Cons: "Very poor customer service"
Pros: "The cabin was very comfortable, staff were friendly and professional."
Cons: "I actually didn’t eat a meal, since I opted to sleep, but the food actually looked good — even in Coach!"
Pros: "Different price choice"
Cons: "Was good all"
Pros: "Good desk check-in service."
Cons: "Chicken tastes rubbery and bun was hard."
Pros: "Low price"
Cons: "The crew was unfriendly. Then, our overnight flight arrived nearly an hour late. I missed my connection because I stopped to use the bathroom en route to the next gate because I did not realize just how late we were."
Pros: "-crew was very friendly -flight was on time -clean airline"
Cons: "Unable to select our own seats. Bullshit!"
Pros: "Pilot and updates Service quality"
Cons: "Pillows and blankets in business class"
Cons: "Last time flying with copa airlines"
Cons: "Even though there was no wind and the airport is at sea level, the pilot almost crashed the plane when he landed in GYE!"
Pros: "Really nice"
Cons: "Small overhead bins."
Pros: "The airline itself was great with their service. I always use Kayak to book my flights."
Cons: "I was denied entry into Panama through immigration because of a past criminal record. I was detained for 9 hours with no food, water, or access to my belongings. I was unaware of what was happening, as I haven't had a criminal history for many years and wasn't informed upon purchasing this ticket that this would be a problem. I was sent back to San Francisco. This has interfered with other travel plans and tickets that have already been purchased once I reached my final destination of Bogota, Columbia. I need to reach Quito, Ecuador by March 21st and I'm now back in San Francisco extremely disappointed."
Cons: "They has 3 English entertainment selections for adults and 2 for kids 13+, nothing for actual kids."
Cons: "We had to cancel our trip because I was hospitalized with Influenza B and pneumonia. We had purchased flight insurance from Allianz. Copa charged us $150 per ticket cancellation fee and remainder was provided as a credit on Copa Airlines. Copa will not refund the ticket cost. This was a special once-in-a-lifetime trip with friends. Not likely that we will make another attempt to fly to Quito or anywhere else Copa flies, so we have a 100% loss."
Cons: "I had an earlier flight that was delayed which caused me to get to the counter 50 minutes before my flight left. The attendant at the counter told me there was nothing he could do and that I needed to call Copa’s reservation number, which he couldn’t even give me he said I needed to look it up myself. Then before I had even called the reservation line he said he was closing the ticket counter and wouldn’t be back until 9:30. I called the reservation line who said that there was nothing they could do because my flight hadn’t even left yet and that I needed to talk to the attendant who had already left. I then waiting over 2 hours for the ticket counter to reopen only to be told that all of my flights through Copa had been cancelled and that I would need to pay almost $2000 just to get on different flights. I ended up having to use a completely different airline and spend an additional $1000 because Copa would not help and was extremely rude. This was the first time I would have flown Copa and I will never fly with them again."
Pros: "There’s a glitch on this page that is not allowing me to select 5 stars for my overall rating but everything was FABULOUS! Sweet attentive sharp staff. Would definitely travel with Copa again."
Pros: "I preordered the kosher option, more out of curiosity, and the hope that it would be better than standard coach fare. It wasn't. It consisted of a pastry, a roll and some applesauce. A waste of packaging."
Cons: "Delayed 2 hours"
Pros: "All aspects were good"
Pros: "Boarding was on time and fast."
Cons: "The food"
Pros: "Good flight."
Cons: "Lost all our checked luggage...on a direct flight."
Cons: "Flight was a couple hours delayed"
Pros: "Lots of leg room, love the food, frequent drink service, crew is always nice. Bag storage is generous."
Cons: "The problem with Copa, is that when you take the redeye, they wake you up with prerecorded announcements everyone the seatbelt status changes. The speaker is loud and they announce in 3 languages"
Pros: "Couldn't say, as nothing was appealing and believe you me, I'm quite easy to please; ask anyone who knows me."
Cons: "LOTS. Let's start off with the planes. They were the smallest planes I have ever flown on an international flight. Then the cabin crew is of NO help when it come to assisting in stowing your belongings, not even out of courtesy, although it's their duty. I kindly asked for a can of Sprite when they were distributing the beverages and the flight attendant snapped back while showing me an empty can, but, karma kicked in and she spilled half of my flat Sprite on the carpet; luckily, it didn't spill on me. She could have avoided the mess, embarrassment (both for her and the airline, as she demonstrated incompetency; after all, she represents the airline), and this bad review, if she had kindly complied with my request. There's more, but, I don't want this to be another chapter of 'War and Peace'."
Pros: "On time and great service. Awesome."
Cons: "Being on time and service on board"
Pros: "The seats were comfortable, roomy enough, and had a tv! The food was pretty good as far as airline food goes, I was happy to eat it. The crew was nice and came around with drinks a few times. I'd definitely tell a friend to use copa!"
Cons: "Boarding was a little slow. People were having trouble finding bin space and the flight attendants were not doing much to move the small items out of the way or under the seat."
Pros: "Everything. All went well, no hitches anywhere."
Pros: "All"
Pros: "El personal es muy atento, no hubo retraso, nos dieron refrigerio y bebidas... definitivamente volvería a viajar con ellos"
Cons: "It took way too long to board"
Cons: "The plane cabin became really hot. The plane was older and the seats air was very minimal me and my friends on the flight agreed the cabin was hot."
Pros: "Nothing"
Cons: "Purchased a window seat, confirmed over the phone, then arrived to the airport and was moved to a middle seat for a 6.5 hour flight. You try to talk to the crew but they really do not care. Choose any other airline but this one"
Pros: "The flight was on time as scheduled and the food was eatable."
Pros: "The efficiency"
Pros: "Customer Service, staff smiling and been helpful at all times,, Meal delicious, aircraft very spacious"

Connection to Toronto was terrible. Needed an escort to the connecting flight. Baggage-never made it to connecting flight. We barely made the connection to Toronto. Never going WestJet again:(

Pros: "It is a no frills airline. Cabin crew were friendly."
Cons: "No entertainment, no food"
Cons: "Seat didn’t recline all. I felt like a sardine. Seat cushion the most uncomfortable that I have ever experienced."
Pros: "Crew accommodated seat change. All courteous and friendly staff"
Pros: "We arrived early!"
Cons: "Not able to connect to online entertainment."
Pros: "So much leg room!"
Cons: "The entertainment option doesn’t work on laptops"
Pros: "Was given a quick connection paper which helped expedite things. Customs was fairly quick but got some mixed messages from airport staff as to which line(s) to go in. Fairly smooth process and very glad I travel with only a carryon. Getting my bags would have been a real rush. Entertainment available on smartphone, iPad or lap top."
Cons: "It was a tight transfer to get from one flight to another. Had to take a bus from the tarmac and then walk all the way to terminal two to check in with westjet and then back to terminal three to board after going through customs. Had time for a bathroom break and that was it."
Pros: "Shortest flight in my life"
Pros: "The crew were nice!"
Cons: "But this was like flying in an antique from the 20th century. No screens, AC not working well, tiny cabin. One of the bathrooms didn’t even have a sink."
Cons: "Can't rate this because I missed my connecting flight from LAX to SJC due to a Westjet mechanical issue."
Pros: "The crew was polite, even with the numerous delays. Other than that, the multiple delays (3; 8:30 -> 11:30, 11:30 -> 13:05, 13:05 -> 15:30) rubbed me the wrong way and lessened my experience with West Jet. Kayak was very responsive and reliable on their end."
Cons: "West Jet; the delays which took around 6 hours from my weekend trip."
Pros: "Entire experience went smoothly. Right from when I booked by tickets to checking in at the airport. I was kept informed of changes to the flight itinerary and didn't have any trouble throughout the process."
Cons: "Nothing really could be improved other than typical airline problems that can't necessarily be solved. We did fly out of LAX on our way home and that was more of an unpleasant experience as there is not near enough seating for people waiting to board their flights."
Cons: "Better food options!"
Cons: "Super slow boarding and entertainment system didn't work"
Pros: "Easy and quick boarding, on-time flight, friendly cabin crew"
Pros: "The crew filled up my reusable cup instead of using a single use one for my drink. They were very friendly and great."
Cons: "A lot of single use plastics are used on the flight for food and such. It is very wasteful. It would be great is WestJet could find a way to lessen their plastic foot print"
Cons: "Your website did autofillmwith the passenger name and I had to pay extra to get the bame changed. Pretty bad. Not using your site ever. Thanks"
Pros: "So now we check in on line. Check in at Terminal 2 Then at the gate the West Jet staff do repeats calls asking for people to check in. The shuttle from Terminal 2 to 3 seems unnecessary, especially with the set of stairs to bus shuttle. A bit dangerous to line up on stairs especially for the elderly managing bags etc. Lower price on checked bags and you will not have to do repeated call out for volunteers."
Pros: "The crew members were very nice and wonderful to speak with. Food was great for airplane food."
Cons: "The Wi-Fi/electronics was down on the plane so we couldn’t watch any movies, but I know that’s not really anyone’s fault. No big deal."
Pros: "First flight got cancelled. Mind you it was a 830am flight so I left to the airport at 5am. The moved me to 10am flight, then I get to the gate and get notified that I was put on the 1145 flight. The longest day for me in a long time for travel."
Pros: "Kayak was the most economical option for a weekend trip to Vancouver. I appreciate the service greatly."
Pros: "On time, friendly staff and service."
Pros: "Staff was friendly and were up throughout the flight making sure people were okay and asking if they needed water."
Cons: "Seats were uncomfortable, and couldn’t possibly find a comfortable position to sleep. The seats are so close together I couldn’t even fit to lay my head down on the tray. Bathroom was pretty untidy."
Pros: "On time, courteous staff"
Cons: "Seat does not lean back"
Pros: "Chicken salad was great."
Cons: "We are computer savvy but wasted an hour following instructions to see a movie. It just circulated around frustrating us. Didn’t see anyone watching either. 5 hour full flight and no entertainment. Stewards didn’t know how to help."
Pros: "On bird staff"
Cons: "Pay for WiFi"
Pros: "Service was pleasant and everything on time."
Cons: "Nothing"
Pros: "Crew was kind"
Cons: "8 pm flight was delayed for 3.5 hours . I had early work meeting . I landed st 2 am and not 10 pm like planned. Need airline to compensate. Not sure if I will fly this airline again."
Cons: "Five hour flight delay due to a flight attendant not showing up on time, not taken care of in any way"
Pros: "Everyone was very friendly, and despite us boarding late, we still made it to our destination on time."
Pros: "crew was exceptional"
Cons: "No wifi’s connect but overall great flight"
Pros: "Flight attendants were very kind and checked up often on if I needed anything/how I was doing."
Cons: "The plane itself was relatively old and didn’t have a port to charge any electronic devices"
Pros: "Reasonable price"
Cons: "One of the flight attendents was rude. The head rests on the chairs didn't work. The chairs where uncomfortable. The plane was delayed. The drink selection was poor. The overall general westjet hospitality was just way below average and I felt like the company is turning so cheap I was worried they may have double sold my seat on the plane."
Pros: "Friendly staff, superb landing in difficult weather."
Cons: "Delays, delays, delays. No WIFI or on board entertainment."
Pros: "impressed with Westjet"
Pros: "I liked how quickly the flight was. I believe they actually made better time than what was originally estimated. I was also able to get my checked luggage as soon as I got to the carousel."
Pros: "I liked the stewardess. She was very friendly and funny. I was booked for row 2 isle seat, first on first off.. No one else with me , had the row to myself. Comfortable seats. It was the Plus seats."
Cons: "No entertainment on board. You had to have already down loaded West Jets app. Didn't know that. Last time I flew WJ there was intertanment. I asked before I left Canada if there was in flight duty free. From LAX to YVR. I was told yes. So didn't purchase any. Only to find out, a big fat no. Haven't for quit awhile.Super. Landed at YVR, went to WJ to find out about luggage. Told me I have to get a hold of Qantas. They had nothing to do with it. Went to Qantas was sent to a place that was closed. Two days later got a call from WJ asking why I didn't pick up my luggage. I told him the story. He kept saying why didn't I go to them. Because I was told it was Qantases fault. Got luggage 2 days later, damaged. I'm thinking maybe the case fell off the conveyor belt while loading in Melbourne ."
Pros: "helped me find my bag when another airline lost it."
Pros: "Everything was great"
Cons: "delayed, again"
Pros: "I like westjet not kayak had to chage date it was cheaper to miss flight book directly with westjet???"
Cons: "not being able to change flight"
Pros: "service was great on both going and coming"
Pros: "Quick and efficient boarding"
Cons: "No tv screen"
Pros: "The crew was very nice."
Cons: "The plane was old so no entertainment, food was not good, could not sit in area waiting for flight, no chairs left and I was 5ere. Very early. Travelling is not great anymore, the crew try’s their best I know."
Pros: "We were traveling with an infant and a toddler and the staff was helpful and gave us info about which bathroom had a changing table and how to hold the infant during take off and landing without us needing to ask for it."
Cons: "We had a bit of delay because the plane came in late but luckily enough the winds were favorable and the pilot was able to catch up."
Pros: "Everything was very good. The crew was pleasant and entertaining"
Cons: "I don’t want to give an excellent review because it leads to higher fares. But these people are pretty darn good we like to fly with them as much as possible. Two things can be corrected, however. Firstly the amount and size of carry on. If a bag or bundle looks really too big it really is too big. These people are so accommodating though they just let it go. Secondly, sometimes we check in early on line and we have a bag allowance. However, when printing a boarding pass at the airport if we say we are checking a bag the machine wants to charge for it. We always have to ask an attendant to clear this. Perhaps it’s time to fix this little issue. Like I said, I hate to give them an excellent rating because it makes it harder to get a good seat. The company is great and the folks working there are really great. Sorry to say."
Pros: "Not much"
Cons: "Always delayed, this time because an international flight arrived when we were supposed to board, frustrating"
Pros: "Check in and boarding was done very efficiently. Economy seats were way more comfortable and roomy than any other airline I've flown. Will definitely check out West Jet's loyalty program and flight schedules from now on. In fact am flying West Jet to Florida in February."
Cons: "I flew the red eye and the plane was VERY cold so quite uncomfortable for 4 hours. Access to music and/or tv/movies would have made a big difference overall....access without a computer of ipad that is."
Pros: "Great leg room, flight was on time. Flight attendants were super nice and accommodating."
COVID-19 information

Safety measures for airlines flying from California to the Dominican Republic

Airlines flying from California to the Dominican Republic have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from California to the Dominican Republic

Mandatory masks

Masks required on board, masks provided on flights from California to the Dominican Republic

Social distancing seating

Middle seats unavailable to book on flights from California to the Dominican Republic

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from California to the Dominican Republic

Flexible cancellations

Waiving of change fees. Search flexible flights from California to the Dominican Republic

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Flights to the Dominican Republic