|Flights Arrive in||Kastrup Copenhagen|
|Flights Depart from||California|
|Airlines||British Airways, Air Canada, SWISS, Austrian Airlines, Air France, Lufthansa, Delta, KLM, Brussels Airlines, Finnair, Icelandair, Norwegian, Iberia, American Airlines, TAP AIR PORTUGAL, SAS, Thomas Cook Airlines|
Cons: The food was fantastic also the crew.
Pros: Friendly crew
Cons: Food was terrible. Aircraft not clean. Almost 2hrs delay.
Pros: I loved the spacious business class cabins
Cons: The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway
Cons: The food needs some improvement!
Pros: The crew was kindly and friendly
Cons: The plane was very uncomfortable, no entertainment at all if you don’t have your own device
Pros: Good legroom,
Cons: Older aircraft, tray tables not level, rear washrooms no water, delayed departure
Cons: Never made it to the flight...
Pros: It was canceled
Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!
Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!
Pros: Great. Very smooth and comfortable!
Pros: Seats very comfortable; real feather pillow! Everything was on time.
Cons: Breakfast consisted only of sweet items -- I didn't touch it.
Cons: Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri
Cons: They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th...
Cons: The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN.
Pros: Nothing. I will never put her tickets from From here again.
Cons: Complete experience and issue, resolution
Cons: Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going
Cons: Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight
Pros: Amazing crews!
Cons: Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags.
Cons: Boarding clusterf...
Pros: On time, no hassle.
Pros: Great crew
Cons: Uncomfortable seating
Pros: The crew were very friendly and caring and really on top of things.
Cons: The food was pretty basic/bland. The exception was the pancakes, which were very tasty.
Cons: Boarding be insured as I have a ticket
Pros: Airbus airplane with four seats in the center for our family, good movie selection.
Cons: Check-in at Frankfurt Airport was hard, we were directed to kiosks that did not work properly and then finally found help at the family check-in counter. Food is very average. Had to take a bus for boarding the plane on an international flight.
Pros: Plenty of room in economy plus.
Cons: The ambient temperature was a bit too warm.
Cons: Again, make sure to note conspicuously that luggage price is not included.
Cons: Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher...
Cons: The bathrooms smelled every time someone opened the door. Febreeze, please!!
Pros: Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose
Cons: I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price.
Cons: Wifi didn't work
Pros: General flight journey
Pros: Food and service
Cons: Working wifi would be good. Better A/C. More comfortable seats
Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.
Pros: Good for both.
Cons: Bigger seats.
Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.
Pros: Crew was very pleasant and attentive.
Cons: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.
Cons: You are considered as a robber but it is inscribe nowhere you don’t have luggage
Pros: Very pleased with crew and seats.
Pros: flight was awesome
Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
Pros: Crew were helpful.
Cons: I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.
Cons: Service, staff and food.
Pros: Very enjoyable
Cons: I have no complaints
Pros: Flight as such was good and smooth
Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price
Pros: Flight attendants are polite
Pros: I got home. Basic ok flight in today's no frills world.
Cons: Rekjavik for a transit point has a pleasing aesthetic but is poorly designed for the number of passengers going through it. The flight was late so we had to hoof it, then wait as the next flight was late. Not sure Icelandair really has it down. But we made it.
Cons: Skip Iceland Air and take a budget airline. Iceland offers nothing, no food, no free baggage, nothing.
Cons: Quick and easy experience.
Pros: The crew always friendly
Cons: Boarding at the airport was a nightmare. There were many other flights boarding at the same time and the lines were mixing together and everyone was confused.
Pros: Amazing crew and super comfortable seat.
Cons: The on screen ordering was not flawless by any stretch. Logan was clogged upon on time arrive, so we waited in the area for 20 min until a gate opened. Tough on those who were anticipating toilet access upon arrival. Other than those, I'd fly them again for certain.
Pros: Service was fine but nothing stood out in particular. We liked the newer Dreamliner.
Cons: Seat (economy) not comfortable. Less room that most other aircrafts in the same class. Seats seemed narrow. With all the extra charges, I would not consider Norwegian to be a ‘budget’ or low cost airline. In the end we paid the same, if not more, for a comparable ‘non-low cost’ airline.
Pros: Smooth ride
Cons: Customer Service
Cons: The airline overbooked the premium cabin, but did not alert us until we were at the gate. 15 people were involuntarily shifted to economy, with a promise for future compensation. The service was average. The seats are extremely small and uncomfortable. I will not fly Norwegian Air again.
Pros: See comments on other leg.
Cons: See comments on other leg.
Cons: The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort.
Cons: The food
Pros: The food, the crew, the entertainment.
Cons: It was an excellent flight!
Pros: Nothing special.
Cons: The seats are awful.
Cons: The crew
Cons: They canceled the flight
Pros: Amazing plane and service
Pros: I didn’t interact with the crew but they seems nice.
Cons: The trip from HonoluIu to Los Angeles was too warm.
Pros: Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding.
Cons: Nothing. This was an excellent flight.
Cons: The delays due to software
Pros: Plane was fairly modern inside with power sockets and usb sockets for each seat.
Cons: Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes.
Cons: The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty.
Cons: Not missing our connection due to delays.
Cons: There was a group of Swiss passengers very noisy and crew did not asked them to behave.
Cons: Gate location information delayed until last minute!
Pros: Two hour flight and they served a delicious meal that was included? Unheard of! Amazing!
Pros: Nice interiors, relatively new airplanes, and very professional staff
Cons: Limited food ans beverage selection, and alcohol is served with an additional cost
Cons: Outstanding service, comfort, food, entertainment options May have been best experience ever flying
Pros: - Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent
Cons: - The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections
Cons: "sporty" landing in Washington :)
Cons: Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested
Pros: Extremely nice crew!
Cons: Plane was late departing causing me to miss my connection flight in Dallas and having to pay for a hotel room
Pros: Great flight attendants. Great inflight entertainment. Food and beverage choice very good. Loved the safety video!
Cons: Why was I in group 4 going out and in group 5 coming back, when I sat in almost the same row? Middle Overhead bins too small for regular carry on cases.
Cons: Delayed, ended up missing connection. Still not arrived at destination. Will end up being an 8 hour delay!
Cons: Better food choices.
Pros: As a first time Thomas Cook passenger, I found the seats to be comfortable and with good leg room. We were provided with good meals as part of the ticket price. In seat screens had plenty to watch and listen to. We would definitely fly Thomas Cook again.
Pros: Fight attendants were kind. Got to my destination safely. Food was pretty good, however small.
Cons: I do not enjoy a budget airline, never been on one and likely won't ever again. I appreciated saving money on the overall ticket cost, but did not like the feeling of getting nickel and dined with every cart. Grateful the in flight meal was included.
Pros: I enjoyed my flight
Cons: the in flight entertainment didn't work We had to wait 2 hours before our luggage cane off the band
Pros: After reading some very negative reviews I had low expectations. However, the service was excellent, flight attendants were friendly, flight arrived early. No complaints and would definitely fly Condor again in the future.
Cons: There wasn't a lot of legroom but I don't require a lot so it wasn't too bad for me.
Pros: quiet plane
Cons: 2.5 hours delayed flight without prompt notifications. Honest and prompt flight-delay alerts. Updates for delay came *every* half-hour. No opportunity to schedule ANYTHING based truthful delay estimations and the lack of timely communication.
Pros: Wasn't able to get my seats ahead of time, but was lucky to be put in an aisle seat.
Cons: It would be very helpful if the person at the counter would remind International travelers to make sure that they get their VAT receipts stamped at the border/passport agent.
Pros: On time, great cabin crew
Cons: Q400 is cramped, noisy and awful overhead storage
Cons: I didn't like the food at all, and couldn't complete it.
Pros: Crew is great.
Cons: The airline lost my luggage .
Pros: Seats super comfy
Pros: Water provided.
Cons: My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time
Cons: Only two options for dinner is very few options.
Pros: The food was great and the crew was very friendly.
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