The crew members seemed unattentive and even rude. When I requested the vegeterian option I was scolded that I did not order ahead (I didn't have this option while buying my ticket online). When I tried to adjust my light again I was told rudely that I could not. Very unfriendly crew.
The plane was old. Food limited to chicken teriyaki, no other choice. Crew was hardly friendly and you dont see them smile at passengers. They must be old already in their job that they dont seem to care for passengers. There was no aircondition as my wife and I werent able to sleep as it was hot. And my luggage was lost. Finally, it was found left in Cooenhagen. Very bad experience as we are expecting European carriers, such as SAS to be extremely excellent in service. Failed!
Booked business class so 2 of us could get a good nights sleep and arrive refreshed but the seat reclined at a slant and we kept sliding down. Very uncomfortable. Stewardess said that's the way they are. Would not fly SAS business again. Not worth the money.
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