Daily cleaning, installation of cabin HEPA filters on flights from California to Ontario
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Scores according to KAYAK customer reviews
Cons: "Never took it!"
Pros: "Awesome customer service"
Cons: "No complaints"
Pros: "I got home"
Cons: "price could be cheaper"
Pros: "The movie options."
Pros: "Easy transition through customs."
Pros: "On time leaving and landing"
Cons: "Every thing went well"
Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"
Cons: "The customer service and the strict nonsense rules"
Pros: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."
Pros: "The lady at the ticket inter helped me em get eat I wanted!"
Pros: "The service was exelente"
Pros: "Chicken wrap was delicious."
Cons: "touch screen did not work."
Pros: "The comfort, space, quiet, snacks"
Pros: "Every thing good"
Pros: "Happy with the choices of movies available"
Cons: "All was good, possibly add healthier food options"
Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Cons: "Customer service"
Pros: "No puedo opinar mucho del proceso de abordaje, ya que para el procedimiento de ingreso a la terminal fue bastante tardado. Pero la atencion por parte del personal fue bastante amable, las bebidas fueron abundantes y justas."
Cons: "I have no complaints"
Cons: "average food. poor corrdination for the connection transfer"
Pros: "The snack variety"
Cons: "My headphone jack was broken :("
Pros: "On time as scheduled."
Pros: "On time arrival"
Cons: "Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites"
Cons: "Coffee is terrible! Get some medium roast for coffee aficionados. Not everyone has the American taste in coffee for a dark roast."
Pros: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"
Pros: "Only 15 minutes late"
Cons: "Like everyone, I dislike the tight seating."
Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."
Pros: "I would like more detail about traveling companions displayed."
Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."
Pros: "Great experience"
Cons: "Boarding in LA was. Mess"
Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."
Pros: "I always have a great experience on Delta! Thank you"
Pros: "Delta provided a superior experience!"
Pros: "Airtravel is not exactly something to 'LIKE' but it was good."
Cons: "Attendant was a bit forgetful, didn't get my or my daughters drinks straight. She took forever to take the order too and was using a phone or something to type the order in and STILL got it wrong!"
Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Cons: "I had to take different flights due to the delays."
Cons: "Long delay"
Pros: "Nice snacks for such a short trip...most airlines have abandoned this for short trips. Clean and spacious cabin"
Cons: "Freezing cold in the cabin"
Cons: "See above airport connection disaster...."
Cons: "2 of my 4 bags, which I checked in, were broken during my travel."
Pros: "Pilot was hot."
Cons: "4 hour maintenance delay. Arrived at 2 am, after boarding a different plane."
Cons: "after reaching the destination, it took a lot to open the airplane's doors and letting people out"
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Cons: "Seat didn’t recline all. I felt like a sardine. Seat cushion the most uncomfortable that I have ever experienced."
Pros: "excellent crew - seat is fine."
Cons: "screen monitor per seat."
Pros: "The crew were nice!"
Cons: "But this was like flying in an antique from the 20th century. No screens, AC not working well, tiny cabin. One of the bathrooms didn’t even have a sink."
Pros: "Good legroom in premium economy, power outlets at all seats"
Cons: "WiFi speed was terrible"
Cons: "Better food options!"
Pros: "Friendly staff"
Cons: "guess they are a budget airline, since Millar to Rouge, Air Transat etc. Didn’t realize they weren’t a real airline company. As said, this is our first time using WestJet."
Pros: "The checking in was efficient and smooth. The service was great. None of us had any complaints, whatsoever. My husband told our pilot that she was underpaid. Thank you, thank you."
Pros: "- Great customer service - Positive energy - Friendly staff"
Cons: "- extensive delays - no leg room - crowded - no food on my flight"
Pros: "Staff was friendly and were up throughout the flight making sure people were okay and asking if they needed water."
Cons: "Seats were uncomfortable, and couldn’t possibly find a comfortable position to sleep. The seats are so close together I couldn’t even fit to lay my head down on the tray. Bathroom was pretty untidy."
Pros: "Easy boarding, friendly crew"
Cons: "Food cart passed us because we had our head down... they must have thought we were sleeping, gum stuck in magazine, the amount of ads before watching a show"
Pros: "On time, courteous staff"
Cons: "Seat does not lean back"
Pros: "Chicken salad was great."
Cons: "We are computer savvy but wasted an hour following instructions to see a movie. It just circulated around frustrating us. Didn’t see anyone watching either. 5 hour full flight and no entertainment. Stewards didn’t know how to help."
Pros: "On bird staff"
Cons: "Pay for WiFi"
Pros: "Service was pleasant and everything on time."
Cons: "LAX crew could be friendlier. Toronto to LAX crew were comparably better."
Pros: "On time both sides"
Cons: "Five hour flight delay due to a flight attendant not showing up on time, not taken care of in any way"
Pros: "Everything was done orderly."
Cons: "After all was boarded, there was a sick pssenge on board. It took them 45 min to decide she should get off. Dont know why it took so long."
Pros: "crew was exceptional"
Cons: "I don’t understand the west jet app to access entertainment. How can you use your phone if it’s on airplane mode?"
Cons: "No wifi’s connect but overall great flight"
Pros: "Flight attendants were very kind and checked up often on if I needed anything/how I was doing."
Cons: "The plane itself was relatively old and didn’t have a port to charge any electronic devices"
Pros: "Friendly staff, superb landing in difficult weather."
Cons: "Delays, delays, delays. No WIFI or on board entertainment."
Pros: "impressed with Westjet"
Pros: "I liked how quickly the flight was. I believe they actually made better time than what was originally estimated. I was also able to get my checked luggage as soon as I got to the carousel."
Pros: "The Crew and Boarding was fine"
Cons: "The flight got delayed by 4 hours. No separate accomodation or food was provided. Unhappy with the delay with no compensation"
Pros: "Clean safe flight at affordable fares"
Cons: "Some in flight entertainment would be nice"
Pros: "Leg space, prompt on-board service"
Cons: "Boarding delays"
Pros: "The westjet staff is wonderful!"
Cons: "the lack of information during the delay"
Pros: "Boarding was quick and the staff as very friendly. The pilot was hilarious."
Pros: "Seat was great"
Cons: "Snacks could been better"
Cons: "Lack of attention from aeromexico in customs to ensure making the connection. Sevice is a joke."
Pros: "The staff was very kind"
Cons: "I did not like that all the babies sat in the same 3 rows. When one cries , the baby wakes up all the other ones."
Cons: "My luggage got left in toronto"
Cons: "Sat be side large man. Took up too much space."
Cons: "Snack was very minimal with no selection or option to purchase more."
Pros: "That flight left without delays"
Cons: "very old airplane, no screens, only wify entertainment, app is working only with ios and android. they could update us before, while we were waiting, to download it, and not after we boarded. seats don't have much leg room, and not comfortable. they didn't give any food or drinks during the flight, and there was no button to call the crew and ask for it."
Pros: "Plane was comfy and on time"
Cons: "No west jet connect or in seat entertainment. Had to rent. Seems like a money grab"
Cons: "Some more food options"
Cons: "Wi fi didn't work"
Pros: "We were traveling with an infant and a toddler and the staff was helpful and gave us info about which bathroom had a changing table and how to hold the infant during take off and landing without us needing to ask for it."
Cons: "We had a bit of delay because the plane came in late but luckily enough the winds were favorable and the pilot was able to catch up."
Pros: "West Jet flights have little to no leg room. They also let ok much overhead baggage per person so boarding and getting off plane takes too long."
Cons: "See above."
Pros: "Everything was very good. The crew was pleasant and entertaining"
Cons: "I don’t want to give an excellent review because it leads to higher fares. But these people are pretty darn good we like to fly with them as much as possible. Two things can be corrected, however. Firstly the amount and size of carry on. If a bag or bundle looks really too big it really is too big. These people are so accommodating though they just let it go. Secondly, sometimes we check in early on line and we have a bag allowance. However, when printing a boarding pass at the airport if we say we are checking a bag the machine wants to charge for it. We always have to ask an attendant to clear this. Perhaps it’s time to fix this little issue. Like I said, I hate to give them an excellent rating because it makes it harder to get a good seat. The company is great and the folks working there are really great. Sorry to say."
Cons: "There were so many delays"
Pros: "Check in and boarding was done very efficiently. Economy seats were way more comfortable and roomy than any other airline I've flown. Will definitely check out West Jet's loyalty program and flight schedules from now on. In fact am flying West Jet to Florida in February."
Cons: "I flew the red eye and the plane was VERY cold so quite uncomfortable for 4 hours. Access to music and/or tv/movies would have made a big difference overall....access without a computer of ipad that is."
Cons: "I couldn't figure out how to make entertainment work on the app"
Pros: "Arrived safely"
Cons: "No entertainment no food crew m.i.a."
Cons: "Registration in SFO was extremely bad. It took one hour. 30 minutes nobody was on working place."
Cons: "It is what it is, doesn’t have to be better"
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Pros: "Boarding was very smooth because the fligh had a lot of Sears availabke"
Cons: "Make AA a real earline to serve passengers not profits"
Pros: "Everything no complain"
Cons: "I like everything Everything no complain"
Cons: "The seat assignments based on loyalty status - rude gate agents"
Cons: "Delayed multiple tomes"
Pros: "Seats are fine but confining."
Cons: "Need more overhead luggage room, more seat room, missing individual monitors to watch a variety of programs."
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Cons: "The plan was 20 minutes behind schedule on departure and to top it off they had me pick up my luggage and check in again making me miss my connection. As a result I lost my train ticket fees"
Cons: "Horable...never ever use AA"
Pros: "Quick boarding and on time! Speedy and efficient"
Pros: "The inflight entertainment. They had a touch screen with a great selection of movies, music, and TV shows to kill the time with."
Cons: "No peanuts."
Pros: "Awesome service"
Pros: "Nice new aircraft - clean and comfortable. Entertainment selection and system is excellent. SFO airport is clean and efficient"
Cons: "I DO NOT like JFK airport. The signage is poor and it's difficult to figure out where you need to go. There aren't enough monitors and people in the airport are rude (including staff)"
Pros: "On time"
Cons: "Small seats"
Pros: "Delayed and no AC working..."
Cons: "No personal TV’s and no food for purchase"
Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."
Pros: "On time"
Cons: "Seat comfort was awful. I paid more for legroom but the actual seat was narrower then others. No one told me that. So legs were fine but my hips were squeezed. Seat cushion was also minimal. The base of my back was aching before take off."
Cons: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."
Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."
Pros: "Free water and entertainment"
Cons: "No vegan meal options"
Pros: "not much"
Cons: "not much"
Pros: "The customer service"
Cons: "Not having a TV available is reflective of the poor rating for entertainment. Better organization with boarding- calling groups 1-6 within a 3 minute span makes for unnecessary commotion that could easily be avoided"
Pros: "The food was great!"
Cons: "The new baggage rule limits you to two bags in business on international flights☹️"
Cons: "No entertainment no wifi"
Cons: "The airline was changed and I was not aware until I arrived to the airport."
Pros: "The entire fly, connections, food and both crews excelente. Flight on time."
Pros: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Cons: "No food for purchase, just a drink and biscuit."
Pros: "Good selection of movies and overall good entertainment system"
Cons: "Seats extremely narrow. Bathroom follows the same. Could barely move in stall. Will not fly with them again if it's up to me."
Pros: "Good service, as efficient as possible"
Pros: "Headrest entertainment systems"
Cons: "Lack of comfort in the seat, pay for every little thing, departed late, 90% of all passengers seems to be lumped in "Group 6" making boarding extremely annoying. I suppose any other group costs extra."
Pros: "No food at all."
Cons: "AA worst airline People They have working in SFO Incompetent Rude Useless"
Pros: "Everything smooth. No hang ups"
Pros: "Everything was very good!"
Cons: "Seats too close, can hardly turn around!"
Cons: "it was really bumpy"
Cons: "I was told I had to check my duffle bag at the gate, that there was no room for it. When I dot to my dirty seat I found room for three of my bags in the overhead compartment."
Pros: "Horrible customer service experience"
Cons: "Any of the service!"
Pros: "nice people"
Cons: "cramped seats, no free muchies and snacks"
Pros: "On time arrival despite two issues at the departure gate"
Pros: "AA efficiency good."
Cons: "Why are they so grumpy? Is it the working conditions? Not particularly helpful or nice. Seats hard as a rock."
Pros: "tvs at every seat"
Pros: "I liked the USB ports to charge our mobile devices. In 2016, this is a necessity. Easy boarding on and off!"
Cons: "This may have nothing to do with AA, but I always have to wait a longer time at LAX for baggage claim than other airports."
Pros: "Friendly and courteous service."
Cons: "Small legroom."
Cons: "The attendants could have been more hospitable"
Pros: "Seat was very comfortable and noise cancelling headphones were nice touch."
Cons: "Was not used to business class seat and it wasn’t that intuitive."
Cons: "Boarding at LAX was a bit difficult as sound system in that area of the terminal was muddy."
Pros: "Not much, plane was full and felt like a sardine even after paying extra for more room"
Cons: "Air Canada is trying to grab every nickel it can wring out of flyers"
Pros: "Everything was cool. Great staff and got there in time good movies and snacks. No complaints."
Cons: "Mostly everything"
Cons: "Plane delayed 1 hour and a half. No compensation."
Cons: "The customer service was disgraceful. Air Canada has set the bar very, very low."
Pros: "the asian guy steward was the best he made my 12 year old happy by providing the pizza and food that she ordered perfect its just the professional way he serve it was exceptional a kind word"
Pros: "from LA to Toronto, between the seats was roomy"
Cons: "to LA, between the seats was very narrow"
Cons: "Food was too expensive in related to its quality."
Pros: "good services ."
Pros: "Flew Business Class from LAX to YYZ and the flight attendant was great."
Cons: "Flew on an A320-200 and the cabin is a bit dated compared to its US competitors. The inflight entertainment system is dated and needs an upgrade and the food offered was mediocre."
Cons: "Arrived 1 hr 15 min late."
Pros: "grest plane. Comfortable seats even in coach. Good entertainment offering"
Cons: "No food offered (was a red eye so a bit understandable although a bag of peanuts would have been nice). Had to ask for water twice/ crew seemed like they had checked out and not interested in serving anyone... usually foreign carriers are much better than us carriers. Not the case with air Canada (this is our first and most likely last time we'll fly w them -unless they offer really cheap seats)"
Cons: "Approx 2 weeks after booking, my flight was cancelled and rescheduled with a 6 hour layover in Newark. I did not fly to Toronto. I contacted Air Canada and was rescheduled again but arriving hours later than originally scheduled. I flew to Newark and connected to Halifax, my destination."
Pros: "courteous, helpful cabin crew on-flight entertainment gave abundant options"
Cons: "flight delayed because departure gate usurped by a Virgin America flight. inadequate seating area; too few seats; passengers boarding VA flight entered through seating area instead of directly."
Cons: "My experience with red-eye flights is that the lights go off, the crew disappears and everyone tries desperately to get some sleep. Not so with these guys - lights on and crew regularly pushing the drinks cart down the aisle. And a lack of free snacks as well (not even pretzels??)."
Pros: "There's more leg space and better programming on Air Canada flights"
Cons: "Staff were rude, my headphone jack was broken on our way home, we boarded very late both directions."
Pros: "Team was accommodating and helped with my4 year old kid to make the travel experience easier."
Cons: "Had to pay extra for bags. Policy wasn't clear when purchasing tickets, and was surprised to pay $25 per bag."
Cons: "No food on a 5 hour flight. Carina the flight attendant was the biggest rudest bitchiest women my friend, the people around us and myself have ever met. Never again!!!!!!!!!!!"
Pros: "We had requested special meals and they showed up fine on the reservation page o. AirCanad's web site. Then they changed the itinerary (again) with a minor improvement after we had upgraded to Business class. Somehow Air Canada deleted the special meals. Not just lost with the change but actively deleted according their rep. So no meals."
Pros: "Good room on the seat"
Cons: "I paid extra to get into the economy plus (or whatever they call it), because when I was completing the ticked purchase online I was presented with a prompt to upgrade, The prompt said that alcoholic beverages were included, as well as a meal or snack from the menu. As is it turns out, that is only offered on certain aircraft. I call that false advertising, and I should get a refund for the upgrade fee i paid!"
Pros: "Entertainment screens really helped to pass the time away and keep the mind busy. The crew was helpful when needed. I needed an extension for the seat belt and the person next to me got the crews attention and I received one before take off"
Cons: "Found the leg room tight in economy and hard to move around. Hard to stretch legs out. Need more leg room."
Pros: "We were already delayed by alot"
Pros: "Absolutely nothing."
Cons: "1. Boarding arrangement was very poor. 2. No zone number on our boarding passes. Although we were seated in seats 22,23, we were automatically pushed to zone 5 and forced to board last. 3. My wife and I were assigned two middle seats in two separate rows. 4. We were forced to check in our cabin baggage saying that there was lack of overhead space, but when we boarded among last passengers, there were a number of empty overhead bins. We could easily have saved 45 minutes in Toronto airport without having to wait for our bags."
Pros: "Quick fast and no bother"
Cons: "Nothing at all."
Pros: "This was my first time using Air Canada and I was so excited after seeing all of the wonderful photos of this luxurious aircraft! Upon boarding, I sat patiently as I waited for my boarding group (3) to be called. Once my group was called up, i waited in line next to board while to the right of the line therw was an inpatient mob of group 4's & 5's eagerly waiting to board. The announcement of group 4 and 5 boarding sent the mob into a frenzy and they shoved their way in front of all of us group 3's knocking me down. The Air Canada staff did not assist nor did they do anything to regulate groups and ensure everyone's safety. I have never been more disappointed in an airline. Im fine now in case anyone cares."
Cons: "This was my first time using Air Canada and I was so excited after seeing all of the wonderful photos of this luxurious aircraft! Upon boarding, I sat patiently as I waited for my boarding group (3) to be called. Once my group was called up, i waited in line next to board while to the right of the line therw was an inpatient mob of group 4's & 5's eagerly waiting to board. The announcement of group 4 and 5 boarding sent the mob into a frenzy and they shoved their way in front of all of us group 3's knocking me down. The Air Canada staff did not assist nor did they do anything to regulate groups and ensure everyone's safety. I have never been more disappointed in an airline."
Cons: "Losing my bag, someone took it by mistake, but all turned out well."
Pros: "Crew were very nice"
Cons: "1. Plane had "mechanical" issues and was delayed 2. Seats are horribly uncomfortable 3. No free snacks or food at all on a 6 hours flight This was my first flight, and unless AC is significantly cheaper than other airlines, I won't me flying AC again as a result of the above."
Cons: "Food in terminal 2 closes early - should stay open later since many flights are still leaving."
Pros: "Good communication with passengers, attempts to avoid turbulence, pleasant staff."
Cons: "Luggage was slow to get to baggage claim, would be nice to have fruit and cheese platter available for purchase"
Pros: "It was an average flight."
Cons: "The food was terrible! The alcohol wasn't free for my international flight. The crew was a little snobby and unkind."
Pros: "Flight was fast."
Cons: "The plane was not clean, there was debris on all the seats. It was hot and smelly. I'm not sure if passengers brought food but very overpowering and gross. I wanted to vomit the entire flight."
Cons: "Not enough food or beverages"
Pros: "Service, attendants."
Cons: "Food for charge."
Pros: "Crew was ok and once delayed depart started boarding went well. Pilot's initial Intro good - but no Updates from cockpit."
Cons: "Boarding delayed 1.25 hours so missed last GO bus transfer/pickup causing severe inconvenience/time loss. Video terminals not working 1st 1.5 hours but no comp for these anomalies unlike AetoMexico.Food overpriced. Maple Leaf Lounge a joke for non-drinkers - bring back proper food. 3 across seating horribly crowded."
Pros: "None I like"
Cons: "Crew - no one onboard seemed happy, didn't see anyone smile at all, not a happy place. Food - tasteless, for the only meal they offered transatlantic flight was total thumbs down."
Pros: "Your service was good."
Cons: "The outcome was not. They would not allow me to board the plane b/c I didn't have a valid passport. I grew up in Canada & over the years have crossed the border in both directions & never needed a passport. Could you be more diligent in letting people know this."
Pros: "Nice staff!"
Cons: "The food is chargeable and also was no many items from menu to purchase"
Pros: "Yes, I like it"
Cons: "We could not book for large group, so we have to separate"
Pros: "Modern plane, space, good service"
Cons: "The pasta was not good and the piece of sugary bread for breakfast was also not good."
Pros: "The seats were comfortable and we had more leg room than most planes."
Cons: "Our flight was delayed over an hour and no food was served - only snacks you could buy."
Pros: "4 and a half hours of delay and only 10 dollars voucher to eat."
Cons: "The customer service"
Pros: "The plane was newer and clean."
Cons: "For the price I would have expected a little more. The food wasn't good it was just mac n cheese with bread."
Cons: "If you have a stop in Canada - you must have Canadian visa! Which does not make any sense and no one warned me about that."
Pros: "I got a larger than normal seat,"
Cons: "The idiots lost my luggage, and it took two full days and about 20 phone calls to get it back."
Cons: "11:45pm flight delayed by over two hours! Boarding was unorthodox and time consuming given the arrival of the delayed flight. Due to the delayed arrival of the aircraft at Los Angeles, the gate assignment was given to another aircraft and we had to board a bus and be ferried to a remote field at LAX that was literally 15 minutes a way by bus in order to board the flight to Toronto. The boarding process was incredibly time consuming and inconvenient. Flight ended up departing Los Angeles at 2:15am."
Cons: "6h delay is rough because of plane shuffling"
Pros: "The text into about baggage claim was great!"
Pros: "On time!"
Pros: "The plane was well kept and the service was good."
Cons: "Good could be a little better."
Pros: "More convenient tech and not so crowed"
Cons: "Middle aisle seats. Makes too much room for too many people."
Cons: "Lost my baggage at united, better not cooperate with them"
Pros: "the service"
Cons: "the server"
Pros: "On time departure and arrive"
Cons: "No much variety of movies and tv shows to watch"
Pros: "We were 2 min late for check in and the agent got our bags and got them on the plane"
Cons: "Landed early. Sat at runway at Aspen. Ssiying for deplaning space to open too long. Plus cool sir turned off. Got hot."
Cons: "That we never got to Chicago went to Washington instead"
Pros: "On time, no issues."
Cons: "All was good"
Pros: "No complaints."
Pros: "Comfortable, pleasant Attendants and friendly Pilots"
Pros: "Checking in was simple with no problems. They made the process easy. Very courteous!"
Cons: "Not enough room for my legs, I was uncomfortable."
Pros: "That I made it"
Cons: "The delays, the long standby lists, the 4 hour late arrival"
Cons: "United delays."
Pros: "Everything was fine."
Cons: "we received email for the take off schedule changed to one hour early. End up when we arrived LAX and it got delayed 1 hr for take off due to air traffic. So when we arrived at SF, originally we only have 50 mins to catch on the next route to Osaka. There was no gate # provided on our boarding pass and we have to look for the international terminal for boarding. Due to first delay in SF, the time was so tight and the international terminal was so far away, we had to run like HELL and we almost suffered from heart attack. We barely made it and there was no one to help ever. we had to figure out on our own. This was very bad experience and was not acceptable with such poor arrangement."
Pros: "love the crews handling busy holiday travel"
Cons: "None whatsoever"
Pros: "We arrive a half hour early."
Pros: "Quick boarding"
Cons: "Pretzels are not good snacks"
Pros: "We have Global entry so the security was a breeze. Everyone was happy !"
Cons: "One hour on tarmac."
Pros: "Service was nice. Boarding was easy. Food was decent."
Cons: "No tv or movies in first class."
Pros: "Food choices"
Cons: "Average service"
Cons: "PA system was painfully too loud."
Pros: "We were on time"
Cons: "The annoying person next to me"
Pros: "the warm baked goods when we landed"
Cons: "not so much leg space"
Pros: "The staff & attendants were friendly & professional. The new United terminal is a very pleasant experience"
Cons: "Late twice"
Pros: "Just like what I wish, comfortable, on time."
Pros: "Punctual departure.."
Cons: "I'm 6.1 and the seat space is to small..couldn't get comfortable"
Cons: "No seatback screens."
Cons: "No one can help me , not too happy about it"
Cons: "No food on the fligh"
Pros: "Comfy seats and liked that we actually got blankets for the Red Eye. Lots of airlines don't provide anything anymore."
Cons: "Boarding took quite a while."
Pros: "Complimentary snack and beverage."
Cons: "The boarding lines were confusing and crowded. Most call up groups when it's their time. The lines were laid out well but no space to line up so it was a jumbled mess after about four people."
Pros: "İnside temperature was very low 3-4-3 seating is not comfortable"
Pros: "Hassle free. Cool invironment. Friendly, clean etc"
Cons: "Not to be on time"
Pros: "I need a refund for all the inconvenience"
Cons: "Mess everything"
Pros: "Not a good experience, never again"
Airlines flying from California to Ontario have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from California to Ontario
Masks required on board, masks provided on flights from California to Ontario
Social distancing seating
Middle seats unavailable to book on flights from California to Ontario
Testing for antibodies, testing for symptoms for flights from California to Ontario
Waiving of change fees. Search flexible flights from California to Ontario