Find cheap flights from Caribbean to Richmond

Find cheap flights from Caribbean to Richmond

Round-trip
Economy
Boston (BOS)
Richmond Byrd Intl
Fri 2/26
Fri 3/5
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Good to know

Low season

September Best time to beat the crowds with an average 6% drop in price.

High season

January Most popular time to fly with an average 18% increase in price.

Average price round-trip

$391 (avg. price over the last 2 weeks)

Good deal round-trip

$237 or less

Good deal one-way

$139 or less

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Top 5 airlines serving Caribbean to Richmond Byrd Intl

Scores according to KAYAK customer reviews

8.1
JetBlue
Overall score based on 19,392 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
7.9
Entertainment
7.8
Food
Airline reviews

Pros: "Efficient"
Cons: "Nothing"

Cons: "Terminal 5 TSA closes at 8:30p when there are still many flights for many hours later. The people working at the gates, shops and food court were all sullen and unwelcoming. The tap water in the food court is yellow."

Pros: "Jetblue is just amazing, lots of smiles, tv, free fast WiFi , free snacks and drinks !"
Cons: "More flights out of RIC."

Pros: "The crew was amazing"

Pros: "Nonstop"
Cons: "Tv selection"

Cons: "Great flight"

Pros: "Pleasant crew"

Pros: "Everyone was friendly and kind. The flight was on-time."
Cons: "Nothing to complain about."

Pros: "Love my early morning flight. The seats were super comfortable and also not a bumpy flight. Love JetBlue!"
Cons: "None"

Pros: "Ride was great"
Cons: "Had to pay for earphone"

Pros: "Very little"
Cons: "Very unorganized. They called Grioup A, then before that group was 1/2 done they called the next, and then the next. Passengers were crowding in. The check-in people were disorganized"

Cons: "No explanation given for delay."

Pros: "The flight was very smooth and the staff was very nice."
Cons: "The wifi did not work at all and my TV did not work so I had to listen to my music the entire trip."

Pros: "Nothing"
Cons: "Everything"

Pros: "Friendly, down to earth staff that looks like their happy to be there, including Pilot."
Cons: "Every time my flight is always late and I usually have my family with me. An on time flight would be nice."

Pros: "Leg room entertainment and coffee"
Cons: "Three hour wait on plane due to maintenance issue. Pilot kept stating he thought it would be resolved in 15-20 minute. We were given water but not offered anything else. We were not given option to get off the plane nor given any compensation or good will gesture like a 25 Voucher etc. I was disappointed withJet Blue."

Pros: "The crew was really nice. The plane boarded and left on time"
Cons: "I can’t say if there was anything I didn’t like"

Pros: "The hospitality of the staff"
Cons: "No complaints"

Pros: "They have cheezits and leg room and it's a quick direct flight"
Cons: "Male flight attendant seemed annoyed to be there. It wasn't obvious but as someone who works in the service industry I could tell he was being short with people and could have provided a much better experience if he wanted to be there. Intercom messages sounded like an annoyed demand because we were bad passengers not an announcement simply alerting us of the seatbelt sign being turned on again"

Cons: "Made it to my destination 2 hours later."

Cons: "Had to pick up gate-checked bag at carousel. But it arrived quickly."

Cons: "I didn't like that the only options I had to get to my destination, that's only about 3 hours flight time, was thru 2 flights with long layovers and both flights were delayed due to miscommunication I guess bc the weather was not an issue."

Pros: "Amazed with the attentiveness and comfort on the plane. The snacks were great had a few options that other airlines dont."
Cons: "Nothing! Completely satisfied with my flight."

Pros: "Left right on time."

Pros: "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadn’t realized I needed to do that."
Cons: "The entertainment screen was distracting. I was trying to read and would have preferred that it was dark. I didn’t want to bother anyone to ask how to shut it off so I just put up with it. Is it possible to shut the screen off if you don’t want to use It?"

Pros: "JetBlue has the best snack options."

Pros: "The professionalism of the crew while still having a good time and making it a great experience. Am a frequent flier and this is an airline I hope to travel on again very soon!"

Pros: "That I got home"
Cons: "It was bumpy and my mom is a very nervous person"

Pros: "No crash is big on my lists of likes. Plus very helpful staff from the Kiosk to boarding."
Cons: "The Fly-Fi didn't work and the snacks were OK but hot food is always better."

Pros: "Pilot letting us know as we experience turbulence that arose from severe weather conditions, which we would pass through."
Cons: "Pilot predicting before take-off that there would likely be no turbulence; then there was turbulence due to weather conditions."

Pros: "more leg room, real snacks"
Cons: "horrible sound quality on the in flight movies/TV"

Pros: "Crew was excellent, had a lot of fun with the vacation crowd on their way back to reality"

Pros: "Almost everything"
Cons: "No priority boarding for credit card holders"

Pros: "Seats were wide .lots of leg room..very friendly accomedating staff:) they smiled..imagine that!and snacks ...omg!!that we didnt pay for:) and teleivsions in the back of you re seat.great flight:)"
Cons: "Absolutely nothing not to like:)"

Cons: "1/2 hr late"

Pros: "Got a TSA Pre Check stamp on my ticket to start, flight was on time and the crew was professional and very accommodating."

Pros: "Service and customer support"

Pros: "I just really appreciate the staff ,the attitudes are wonderful always there ready to help you. And the airplanes are very comfortable and roomy. And it seems like my flights are always on time or early."
Cons: "N/a"

Pros: "TV sets JetBlue apart - except when it doesn't work. Snack choices are bad."
Cons: "No TV; plane was not clean - smelled like the toilet overflowed. And this was the first flight of the day - the plane was parked at the gate for over an hour prior to boarding."

Pros: "Professional, friendly, always on-time or earl, nothing lost ever.. Smooth flight. Always the BEST!"

Pros: "The service was good, the snacks are always good."
Cons: "It was a 9:15 pm flight, and was delayed about an hour due to maintenance issues. So it made for a later than expected arrival. But I am glad you took the care to make sure that everything was okay by changing the gate and putting us on another plane. The flight was the bumpiest I have had with JetBlue, but that was just due to the atmosphere."

Cons: "Being check by security while almost everybody pass. I didn't have a problem being check but y just a few"

Pros: "The leg room and stretch out was good. Seat was comfy The crew was very attentive and supportive. Pilot was informative"
Cons: "Some of the snacks could be more healthy There was a take off delay (mechanical) which was only explained when solved"

Pros: "On my way we got delayed 6 hrs and way back 2. Ruined my trip as I was only going for two days and I lost a day. Never flying with Jet Blue again. Terrible airline."

Pros: "Boarding was prompt and departure from Montego Bay. Flight Attendants were very polite."
Cons: "During the flight, the TV's did not work. Once we landed in Orlando, we sat on the plane for about 30+ mins waiting for the gate to be cleared. Once in the baggage claim area, the wait continued. These delays impacted my schedule by 1.5 hours. I arrived at my next destination extremely late. I'm usually pretty happy with Jet Blue, but this time, not so much."

Cons: "Night flights should include blankets and pillows. (at no extra cost) Just like a hotel. Traveling with bulky blankets and pillows in order to be able to sleep on a night flight is not always possible. JB provides eyemask and ear plugs, which is ridiculous. I can bring my own eyemask and ear plugs. I even paid extra for upgrade seats! The headrests are not adjustable and the recline is barely noticeable. It was a long 6 hour flight! No entertainment. I have flown other airlines to South America and been able to enjoy full feature recent release films, TV shows and games. Why can't JB figure out how to do that on their international flights? No meals. All other airlines offer meal service on their international flights. I pay as much for JB flights as I have for other airlines going to South America. The value for JB tickets just isn't there. To fly JB, picture yourself getting on board with your own pillows, blankets, entertainment and food. That about sums it up."

Pros: "Knowing that I'll never fly them again feels good."
Cons: "Disaster. 3pm flight became a 10pm flight with no explanation. Question--- how does an airline know at 7am that a 3pm flight will be delayed? I received an email at 7am saying my 3pm flight would be delayed to 4:15.... then 5:26...... then 6:20...... then 6:50...... then 7:15..... etc. We were given a $16 meal voucher for fast food restaurants only. No explanation. Tried to get earphones on the plane at 11pm--- flight attendant apologized for not geittibg them for me the first time I asked. We landed an hour ago and I'm still waiting for my earphones as I'm driving home. JetBlue is awful."

Pros: "Crew were professional"
Cons: "Flight was late. 30 minutes waiting for a gate at Richmond"

Pros: "Free wifi, premium snack options, leg room."

Pros: "Flight was smooth and amazing"
Cons: "Nothing"

Cons: "Nothing"

Pros: "The pilot kept us updated."

Pros: "The chargers and movies on the flight. The seat was comfortable. The flight attendants where awesome. I loved the flight!"
Cons: "No changes!"

Pros: "Crew was good. Seat uncomfortable and hard."

Pros: "Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks"

Pros: "The crew was nice. They did a very good job under the circumstance."
Cons: "The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything."

Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."

Pros: "Quick board, quick flight and everything went smoothly."
Cons: "Someone to rub my feet, but that’s wishful thinking."

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Pros: "Amazing service and F&B offered was wonderful"

Pros: "For me the boarding was of fast"
Cons: "The food"

Cons: "I had an isle seat. I felt jostled all the time."

Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."

Pros: "The cAbin attendant was really good"

Cons: "No problems at all!"

Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"

Pros: "Friendly crew"
Cons: "No food was served"

Pros: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Cons: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."

Pros: "The flight was great from beginning to end. I have no complaints."

Pros: "Left on time, landed early"
Cons: "Asked a crèw member to put my bag in the overhead , didn't like his attitude,also asked him for a soda, didn't get it, got it from another attendant"

Cons: "Poor service"

Pros: "Love the 757 entertainment system"
Cons: "snack mix is not great delayed takeoff"

Pros: "The plane was really nice. It was awesome being able to view movies on the flight."

Cons: "The attitude of the employees."

Pros: "In-flight entertainment Nice crew"
Cons: "The Delta seat assignment and boarding process The flight was delayed"

Pros: "Crew was lovely"
Cons: "CRJ-700 is too small. Only one bathroom & it was broken. Hour late to depart & no explanation given. Never turned off the seatbelt sign & we ended up on the plan for approx 2.5hrs for our 1hr flight."

Cons: "Mechanical repair on nose wheel"

Pros: "The boarding was great.as well as the crew."
Cons: "The seats to small and the food was not that good."

Pros: "Short trip"
Cons: "Boarding process. Paying to check bag when people with roll-on bags were allowed to check them at the gate for free."

Pros: "See above..."
Cons: "See above"

Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"

Cons: "The flight was quite smooth."

Pros: "The two Flight Attendants were very attentive, personable, and funny, and interacted well with the passengers."
Cons: "Nothing, everything was good."

Cons: "The seats are very small even for a petite person."

Pros: "Left on time. Arrived on time. Seat was ok. Meal was ok. Crew was professional."
Cons: "Long wait at immigration in Paris (not Delta's fault)"

Pros: "Personnel were pleasant and welcomeing at the gate and onboard."
Cons: "Service overall and pleasant disposition of the crew."

Pros: "Service was excellent in spite of the terrible weather conditions. Flight attendants were very friendly."

Cons: "11 hour overnight delay. Timed out crew. We were given a pillow and blanket to spend the night on the floor in the airport. We we given drinks and a snack box."

Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."

Pros: "When I went into customer service and explained that I lost my flight because of bean at the immigration for almost 2hrs and the woman she say u going on the next flight, one hr later I was heading to my destination Richmond."

Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."

Pros: "First we had a mechanical after boarding. I was rerouted through Atlanta. That flight is now delayed by 2hours. I then had to reroute to West Palm Beach instead of Ft Lauderdale. I will leave 9 hours after my original flight time and arrive 8 hours later. Just ridiculous"
Cons: "See above"

Cons: "TSA in Atlanta was a nightmare. Really just a little kindness would go a long way."

Cons: "The attendents only served one round of beverages in Comfort Plus."

Pros: "Got to Richmond on time."
Cons: "Had the same problems with loading. Loaded from the front, not enough room for carry on, slow us down causing us to take off late. Made up for lost time though."

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Pros: "The crew was really fantastic the service was very good."

Pros: "Efficient crew. Early arrival."
Cons: "Cabin was freezing."

Pros: "The in flight entertainment options, multiple food service options at no additional cost, the crew"
Cons: "The long line to check in at the airport"

Pros: "Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front."
Cons: "The food! Bring back real food please"

Cons: "Free WiFi"

Cons: "Free WiFi"

Pros: "yes, no on sat on my row coming or going"

Cons: "Been non discriminatory"

Pros: "Fast transportation"
Cons: "It could be better if the pandemic was over, I think everything could be better."

Pros: "awesome"

Cons: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."

Pros: "Everything was clean and new feeling"
Cons: "Food on offer was uninspiring."

Cons: "Snacks could be better....seats are small.... it was freezing....no free WiFi and no Tv"

Cons: "Personal monitors. Free food."

Cons: "Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso"

Pros: "Super comfortable"
Cons: "Excellent"

Cons: "Didn’t fly"

Pros: "It left on time and arrived on time"
Cons: "Service, comfort and food as I would rate these below 0 if there was that option."

Pros: "Yes"

Pros: "Desde PR comenzó todo mal por supuesto desperfecto y los de servicio al cliente su solución fue que no podía hacer nada, cuando llegara a Miami resolviera lo de mi próximo vuelo. Fue un pésimo servicio"
Cons: "Pudo haber sido resolver para no perder la conexión a mi destino final."

Cons: "It was OK, no big issues or concerns."

Pros: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Cons: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"

Pros: "Old aircraft. Ucomfortable seat."
Cons: "uncomfortable seat"

Cons: "rerouted through Philadelphia."

Pros: "Went without a hitch"
Cons: "Na"

Pros: "New onboard entertainment"

Cons: "My screen was not responsive most of the time"

Pros: "Í like al the fligth ."

Pros: "The un seat entertainment"

Cons: "If there was ever a staff that was more eager to shirk responsibility I have never encountered it. At this point you might as well crash the plane and blame a duck. I am personally offended at the shear incompetence of the people employed by your "company.""

Pros: "Arrived 30 minutes early"
Cons: "We had to wait 40 minutes in the runway before parking at the gate."

Pros: "That I arrived at my destination"
Cons: "Everything"

Pros: "He crew. They were helpful and friendly"
Cons: "The delay and the plane was old"

Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."

Pros: "Great first class staff."
Cons: "Nothing"

Pros: "The Crew was nice ."
Cons: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."

Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."

Cons: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"

Pros: "Quick boarding and on time departure"

Cons: "I traveled with this carry on for numerous flights and for the last three legs of this trip w/of having to check it. For some reason they made me check it. because I had to spend time at the baggage claim carousels I almost missed the last train of the night back home. Fortunately all is fine, but it caused unnecessary stress."

Pros: "AA is excellent."

Pros: "Comfortable seats. Quick boarding. No delays."
Cons: "Again flights attendants were a bit dry."

Pros: "Everithing is excelent."

Cons: "Same as above"

Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"

Pros: "Nice landing."
Cons: "Leg room"

Cons: "No wifi, no headsets to listen to tv"

Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"

Pros: "Todo muy bueno"

Pros: "More confortable seats."

Cons: "20 min delay at Dallas International"

Pros: "It was great."
Cons: "Everything was good."

Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."

Pros: "The boarding process was good. Departed on time and arrived on time."
Cons: "No social distancing of passengers on the plane yet there are empty rows of seats."

Pros: "Boarding"
Cons: "Direct tv sucks! Had to watch trailer 3 times before movie started. If switched to another movie it started part way. Flight attendants instead of one long announcement made three announcements few seconds between thus cutting in and out of movie."

Cons: "working bathroom and entertainment system"

Pros: "Good pilot"
Cons: "Snarky flight attendant. Plane was late."

Pros: "The crew was great."
Cons: "Seating is kind of cramped. More legroom would be appreciated."

Cons: "The plane took forever to take off"

Cons: "Wouldnt refund my ticket or change my flight. Fee for everything"

Pros: "The crew is nice."
Cons: "The flight was delayed because of a technical issue and then the plane was very cold for most of the flight. And they said my green-tagged carry on would be at the gate when I arrived in Richmond. But then we arrived and they put it at baggage claim instead where we had to wait 20 minutes for it. Too many things were not comfortable or convenient on this particular flight."

Cons: "Flight was delayed 1.5 hours coming into Denver due to an oil leak they fixed at the last airport. Turned out the leak wasn't fixed. Took an hour to get a mechanic to look at it and then they cancelled the flight. United's partner had no other planes in Denver so we had to sleep there after sitting in the airport for almost 4 hours."

Cons: "No TV Screens, everything needs to be purchased on board."

Pros: "I finally made it"
Cons: "Flight was 4 hours late, the gate agent was rude, the Flight Attendant was so large that he hit my arm every time he passed by, no Entertainment/Internet service. EVERY one of my United flights has been late in the recent past."

Cons: "No air conditioning... the plane was hot"

Cons: "cushion on the seats are a bit dead. I wish they notified us of gate changes at O'Hare."

Pros: "boarding and landing excellent time."

Pros: "The flight was on time. Departure and arrival were bith smooth and staff was friendly amd attentive. Kayak has been my go to when booking flightd and hotels."

Cons: "Didn’t make the flight because of the airline"

Pros: "Excellent flight crew was awesome"

Pros: "The flight attendant's positive energy and the speed/smoothness of the flight"
Cons: "Being 6'6" on a super small plane is never too much fun"

Pros: "It was great! Excellent service."

Pros: "The seats"
Cons: "That they lost my bags"

Pros: "The seats on this United flight were far more comfortable than the longer Seattle-Chicago hop. We had more legroom, too."

Cons: "Kept delying the flight for a total of 5hours, and then sat on the runway for 1 hour before take off. Was the worst experience of flying by far. Will definitely go back to delta or American as they are more informative and nicer"

Pros: "Boarding was easy. Lounge in Santo Domingo was very nice. Fair price for ticket."
Cons: "Upgraded to business class for flight home. I had aisle seat last row. Cart left in aisle to keep cabin class from constantly using the bathroom by the cockpit. But they kept coming just pushing the cart aside and rubbing their butts on my arms and shoulders to squeeze by. I understand why they did it. Many times their was a long line and people bothering the guests in business class. I eventually complained and the cart was removed. The attendants really tried hard to minimize the traffic through that section. But to little success."

Pros: "This was an average flight on a small, cramped, RJ/CRJ. There was nothing special about this flight and this review is only to stop the over abundance of emails Kayak sends you begging for a review...."
Cons: "Please read what I wrote above."

Cons: "Just before announcements to board, the gate agent advised the plane was being checked out / aircraft maintenance. The creeping delay commenced: 20 minutes, then 15 minutes more, then 30 minutes more, etc... with very little communication about when what going on. Finally, we were advised of a gate change and new aircraft. We landed 93 minutes late. Problems happen but keep customers informed!"

Pros: "THE SERVICES WAS OK"
Cons: "MY SEAT,,I DONT LIKE ALL AWAY IN THE BACK,AND NOT FREE ENTERTAINMENT,,NO GOOD ,SHOULD BE FREE,,"

Cons: "Flight was cancelled and it was too much confusion with no answers. Took forever to be helped. Would not pay or offer a discount for hotel room. Didn't receive a food voucher."

Pros: "The crew was great....they spoke english n spanish...very warm group"

Pros: "Nothing at all"
Cons: "My flight was delayed for the next day because the pilot timed out in the middle of the flight. I had to spend the night in a crappy room at the Ramada while others on my same flight got luxury hotels. I got a crappy $20 voucher for food that only got me crappy over priced snacks. It wasn't enough for dinner and breakfast. Since my flight was delayed I missed and lost money to the circus. 1 had purchased tickets for my 5 children my husband and I for a total of $400. The show was at 11 am and I arrived at Richmond at that time. Your airline sucks. To make it worst on my way to Aguascalientes I got stuck in Houston for the night and half a day because yall delayed flights due to snow that never happened. I had to before for food vouchers because I had already gone over my budget with the delay. Overall it was a horrible experience."

Pros: "Everything about my whole trip was amazing"
Cons: "Nothing"

Pros: "Very clean and pleasant flight personal great."

Pros: "They were very understanding organization. The flight kept changing . It was like that coming and going"
Cons: "They were very un organization the flight was changed both coming and going it messed my plans up on going and coming and no one cared."

Pros: "it was nice to get a meal voucher. The crew was nice. I thought my partner and I would have to sit separate but they put us together in the emergency row which actually had great leg room. ty!"
Cons: "the 4 hour delay changed all of our arrival plans. text messages were not always updated and neither were the airport boards as the gates kept changing. The check in line was just ridiculous. The staff members kept walking away or what seemed like .. talking to friends- I've never seen a line move so slow and I'm from new York."

Pros: "On time"
Cons: "Comfort space"

Pros: "The flight crew"
Cons: "The delay from Cancun caused us to miss our connection. The ground crew gave no help, information, or baseline customer service. We were referred to one person after the other only to finally end up in a 3hour line at customer service where we were told we miss the ground transportation and would have to find our own way home. We rented a car from Hertz and drove to Richmond arriving at 5:30am.... very disappointing."

Pros: "Yes"

Pros: "N/a"
Cons: "N/a"

Cons: "I don't don't understand why they charge me 30.00 dollars fo my bag? When my son buy me a ticket no bidy explaing about that."

Cons: "The seats but the service and flight was great!"

Pros: "Once the plane was good to go everything went smoothly."
Cons: "I don't think it can really be avoided when there is a leak in the plane, but its really hard to be delayed an hour for a flight that takes less than a half hour - and I could've driven that distance quicker."

Pros: "I wasnt on plane long"
Cons: "Our flight was continuously delayed. Our layover actually took than the the drive from DC to Richmond would have taken. I also misplaced my phone on the flight and had no help when I called United looking for assistance today."

Pros: "Flight attendant was fantastic."
Cons: "That it took 2 extra hours to get to Richmond."

Pros: "Flight crew was friendly"
Cons: "They changed our gate from one end of the terminal to another right at the time of boarding and made no announcements. We all found out by text or had to be told by other passengers."

Pros: "personal service"

Cons: "Nothing was fine"

Pros: "Nothing"
Cons: "I arrive to Richmond, Va for a family reunion and with enough time to make the banquet. The baggage services in Newark didn't pack my bag on my flight, the next one afterwards nor the one after that. When trying to contact to see what's the issue nobody answered the phone, for a hour. The bag claim services from when I landed in Richmond didn't have a clue on how to contact Newark or to confirm my bags will be on the flight for that day. I had to do the research and find it myself while she watched a movie on her iPad. Needless to say if I could give a negative star rating I would. I missed the banquet and received my bags the next day and still couldn't get a reason from either airport on why they got left behind."

Pros: "Good"

Pros: "I cancelled this flight.....not sure why Kayak keeps sending me these emails."

Pros: "The flight departure on time"
Cons: "Don't foods in this flight and I had to wait to much for the wheelchair"

Pros: "Seems United played April fools joke on me on my flight on 4/1."
Cons: "Flight was 2 hours late then suddenly was on time then again was informed it was 2 hours later, Then again ontime"

Pros: "Good"
Cons: "Good"

Pros: "Yes"
Cons: "God"

Pros: "Good"
Cons: "Yes"

Cons: "Deben dar algo de tomar"

Pros: "confortable"
Cons: "nothing"

Cons: "Too crowded for social distance. Other airlines are leaving a chair empty in between."

Cons: "Not a thing."

Pros: "Profesional service"
Cons: "No delayed"

Cons: "For the economic is good"

Pros: "N/A"
Cons: "Regular"

Pros: "The setas are nothing comfortable"

Pros: "Everything"
Cons: "More flights"

Pros: "The whole service was excellent!"

Cons: "Less expensive food and drink onboard"

Pros: "Muy tranquilo y placentero."
Cons: "El peso de maleta es sólo 40 lbs."

Pros: "Everything they dont know anything when we ask"

Pros: "Everything"
Cons: "Everything"

Cons: "Anything"

Pros: "Price and boarding"
Cons: "Delay (like always), cheap seating and no entertainment. Also, food selection is garbage."

Cons: "The seats"

Cons: "N/A"

Pros: "Ridiculous to pay $57.00 for a suite case"

Cons: "Delayed due to counting error."

Pros: "very littel"
Cons: "Terrible check in experience."

Pros: "Nothing"
Cons: "Pricing on everything, horrible!"

Cons: "It was horrible everything"

Cons: "Compre este vuelo atravez de kayak, one way con escala en forloderler, Florida para mi mama una persona que necesita asistencia. Adquiri el servicio de silla de ruedas. Primero le hacen pagar 52$ dolares por su maleta. Cuando hace el stop ella va al baño se pierde consigue alguin que la ayude la llevan al front desk y le hacen pasar todo el proceso de check in again simplemente por que se perdio y no supo como regresar a su gate. La agangr de sprint le quiere volver a cobrar 52$ por su carry on nuevamente. Mi mama la nerviosa y llorosa me comunica con la agente de sprint. Le indico por teléfono que mi mama no tiene suficiente dinero con ella para pagar la maleta nuevamente que la unica forma seria que me tomara el pago por telefono vuelvo y le expecifico que mi mama es una paciente nerviosa y con condiciones que ella necesita asistencia. Me indica que me comunicara con la manager, no hable con esta pero ella entendio la situación de mi mama y le endico al la agente que no tenia que pagar por su maleta. En todo esto un mal servicio para pacientes con limitada capacitación. Jamas vuelvo a volar por spritit ni poner a mi mama en una situación como esta."

Pros: "nothing"

Pros: "Nothing"
Cons: "flights delayed.. they are not organize"

Pros: "The plane was actually really nice and the attendants on and off the plane were nice as well."
Cons: "Nothing to complain about. Just delayed not your fault."

Pros: "Exelent"

Pros: "Nothing"
Cons: "Like always unexpected delay and cancellations . This is completely unacceptable and it will get them out of business es"

Pros: "None"
Cons: "Baggage $50 and no have snack free"

Pros: "Cheap cheap cheap"

Pros: "Nothing"
Cons: "After all the costs for food, drinks, carryons, and checked luggage it's cheaper to fly other airlines. Except United which I refuse to use because of its horrible reaccomadation rules."

Pros: "Nothing"
Cons: "Everithing"

Pros: "Nothing"
Cons: "Unprofessional staff"

Pros: "You get exactly what you pay for. A no frills service that gets the job done."
Cons: "The smaller aircraft are a little uncomfortable"

Pros: "Nothing about it"
Cons: "Everything they charge you for"

Pros: "Every ting is good. Perfet."

Cons: "Todo muy bien. Nunca he tenido problemas. Muy atentos y buen servicio dentro y fuera del avión"

Cons: "The money that you might save, at the end you end up paying for all kind of fees. Super uncomfortable and inconvenience"

Cons: "Very bad experience. I was charged $110.00 for my small carry-on baggage round trip. Then for my seat selection another $11-20 dollars. Then, they even charge for a coke or any drink. This is a bad way to do business & keep customer flying with Spirit . I will never Travel with this company again. I would not recommend it to anybody."

Pros: "Timing"
Cons: "NA"

Cons: "No snacks."

Pros: "It was not a good experience. It took over a hour to recurve my luggage to go home."

Pros: "Good price"
Cons: "No food free"

Cons: "Always in arrear and I lost my connetions flights in both departures."

Pros: "One associate tells me my bag is ok no problem I get to the gate and I got charge 65$ , so for more comfort and space I will fly jetbue ty but no ty."

Pros: "I liked that everyone was polite and atentative."

Read more about JetBlue
COVID-19 information

Safety measures for airlines flying from Caribbean to Richmond

Airlines flying from Caribbean to Richmond have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Caribbean to Richmond

Mandatory masks

Masks required on board, masks provided on flights from Caribbean to Richmond

Social distancing seating

Middle seats unavailable to book on flights from Caribbean to Richmond

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Caribbean to Richmond

Book cheap flights from Caribbean to Richmond

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