Daily cleaning, installation of cabin HEPA filters on flights from Caribbean to Washington Dulles Airport
United Airlines, Air Canada and Brussels Airlines have all waived their change and cancellation fees on flights from Caribbean to Washington Dulles Intl. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Cons: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."
Pros: "Everything was great. Seats, service, flight, crew."
Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Pros: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."
Cons: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Pros: "Clean plane. On time"
Cons: "They have to improve the boarding process a bit."
Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."
Pros: "Flights were both timely"
Cons: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Pros: "Amazing service from crew"
Pros: "The entertainment"
Cons: "Space between"
Pros: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Pros: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Cons: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Pros: "The crew was dealing with NOVA/DC residents"
Cons: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Cons: "No room to move very cramped"
Pros: "Excelent flight excelent service.."
Cons: "The entrance in the gate to the plane always disorganized"
Pros: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Cons: "Entertainment system wasn’t working"
Pros: "I like the fact that entertainment and technology is always good."
Cons: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Another safe flight. Crew was very attentive."
Cons: "Plane delayed 4 times for a total of 4 hours"
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Pros: "Service was great, crew was responsive, snacks were good per usual."
Cons: "The AC was blasting at an all time high, felt frozen to my seat, even asked for a blanket but “ they didn’t have any more “, had to tuck in my arms into my layered shirt. this was a morning flight and no breakfast was served ... they didn’t even have food available for purchase."
Cons: "Flight delay 5+ hours poor Service"
Cons: "The bulkhead sears had no electrical outlet"
Cons: "Cancel my flight at 7:50 am to 1:50pm"
Pros: "The crew was friendly, relaxed, made everything seem like a breeze"
Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Pros: "Everything. I really loved that I could track where my checked luggage was, so when I arrived to my final destination I knew my bag was going to be there. The individual TV for my seat, so I could watch what I wanted. Having an USB port to charge my devices."
Cons: "Liked everything."
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Cons: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "Good seats."
Pros: "Free drinks in Comfort+"
Cons: "Headphones suck"
Cons: "See above description"
Pros: "Flight attendants were great."
Cons: "Movie and TV selection is not great for an international flight."
Pros: "Comfort with entertainment."
Cons: "No food options at all."
Pros: "The plane was surprisingly comfortable. The seats had USB ports. The touch screens were clear and responsive. Most importantly, the service of the flight attendants was excellent. I was quite happy."
Pros: "The onboard entertainment system was awesome.seats were comfortable."
Cons: "Flight was a bit bumpy."
Pros: "The gate agent was very helpful."
Cons: "The seat was very tight because the person who was next to me leaked over the arm rest into my space. I had a window seat. Also I had a torn ACL and requested a seat with more leg room and it was not assugned."
Pros: "Service and kindness of the crew."
Cons: "No entertainment onboard"
Cons: "Check in was slow. Boarding was disorganized - half the plane was business class or so-called preferred status. Ground staff were unhelpful"
Pros: "Very good"
Cons: "Very good"
Pros: "Loved the leg room in the emergency seat row"
Cons: "Wider seats in economy"
Cons: "More leg room"
Pros: "I liked the crew and the fact that I had a TV."
Cons: "The destination of my connecting flight, the food and hesdphones they passed out."
Cons: "They don’t want to give you a whole can of soda or juice. Instead they give you a little tiny cup expecting passengers to calm the thirst with that."
Pros: "I got to my destination safely. Crew was ok."
Cons: "Lousy food. Small, old aircraft (737). No individual screens, no phone chargers, asked for a repeat hot dish and was told yes, but never got it. It lacks behind many other carriers. I was expecting much better."
Pros: "Thanks! Amazing service at the airport and also the attendants in the airplane. Super friendly and helpful employees. We had a great experience flying with Copa. A +++ service"
Cons: "We love everything. Thanks"
Cons: "Everything. The only thing is that the seat recline too far back and crush my legs and I’m only 5’11 so I can imagine how uncomfortable it must be for someone taller"
Pros: "Friendly crew."
Cons: "Initially separated from my minor child and had to change seats. Also, my tweezers were taken away."
Cons: "Not much room for legs ... I am petite ..can’t imagine regular and tall people’s pain"
Cons: "The food. it is absolutely horrible"
Pros: "I had a very comfortable space for my legs."
Pros: "Polite service, ok aircraft, non stop service."
Cons: "Delayed takeoff due to pilot’s late arrival to aircraft post boarding!"
Cons: "The flight from Panama City to Washington, DC didn't have the personal television screens."
Pros: "The service was good, and food tasty. Legspace was good."
Pros: "The flight itself was fine. Good entertainment, in seat options and decent food."
Cons: "There is a second security check point right before you enter the gate area and you can't take any food or drink it which includes water. That made for a long wait with nothing to drink and once on board there was no extra water service."
Pros: "Great airline crew service and on-time schedule"
Pros: "quick flight and early arrival!"
Cons: "wierdos on the plane"
Pros: "Flight on time and crew was nice"
Cons: "Food was terrible and the entertainment system was poor"
Pros: "2 free bags, free food d, free booze"
Pros: "Flight crew. Berry nice"
Cons: "To many kid's crime on the 5hr flight"
Pros: "Everything was pretty-much great."
Cons: "Was told that headphones were going to be issued. Never got any, so I couldn't watch any movies...."
Pros: "I flew business class. Having extra leg and seat room made a huge difference in my comfort. The staff on both the flight down and on the flight back were wonderful. I have mobility issues and they made sure I could safely get up to the restroom and to stretch my legs when I needed to. I will definitely fly Copa again."
Cons: "There was a second security check before passengers could enter the gate. No drinks were allowed past. I was thirsty before and during my flight."
Pros: "Timeliness, food, good price for a non-stop flight."
Cons: "Not allowed to bring full water bottles on flights from Panama and crew didn't provide enough water service during flight."
Cons: "The entertainment syatem was not up to date. There needs to be more foos choices for vegans."
Pros: "technology and movie/entertainment selection. plus drinks were included"
Cons: "more interactive global map showing the route, change it up a bit"
Pros: "Excellente attention flying, very friendly, very nice and clean inside the airplanes."
Cons: "Need more personal at the counters servicing people when checking in at the airport in Panama."
Cons: "the entertainment for my seat was not working. I switched to the seat next to me and i was experiencing the same problem. I was told by the flight attendant they would re start it but they didn´t."
Pros: "The seat was comfortable"
Cons: "Broke my wheel off my check luggage, food wasnt good. Staff are somewhat curt & could be more friendly/accomodating."
Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."
Pros: "All the way it should be!"
Pros: "The flight & the attendants were all great - the food was good & the entertainment was good."
Cons: "The flight was delayed by almost an 1 hr. waiting for the airport to load the luggage. I could not understand the person making the announcements on the plane. It was garbled & so none of us really knew what he said on any of his announcements, We arrived at D.C. & we did not get our luggage. They said at the D.C. airport we would receive an email within 24 hours regarding our luggage. We didn't. They gave us a # to call - no one answered that #. We were supposed to get an email with our case # - we didn't. We were told on the plane we would get a bag of necessities - but we didn't. My husband had to keep calling different #'s to try to get ahold of someone to tell them about our luggage."
Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."
Cons: "Not enough leg room."
Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"
Pros: "All of my flights were on time. Flight staff and gate attendants were curteous. Planes were clean and service on the plane was wonderful."
Cons: "Most airlines allow a business class passenger to take one guest into the lounge: Copa does not. Worse, the check-in staff at Panama said that it did, but on arrival at the lounge, the staff there said it did not. Awkward and embarrassing. No inflight refreshments, etc. apart from the hot breakfast."
Pros: "I have flown with COPA for years and they never fail to impress me. Food is great for what it is (aircraft food) one of the best I have ever had. flight is pleasant and smooth most of the time. always super helpful and make it a seamless experience"
Pros: "Loved the friendliness, service and helpfulness. Food and drinks on flights were great."
Pros: "Good food and movies. Great staff. On time and plenty of room in seating."
Pros: "Loved the FREE on-demand movies!"
Cons: "Too hot in cabin and crowded hot gate."
Pros: "Did not make flight, overbooked"
Cons: "Have you operational logistics more organized. This was a sup-par traveling experience on many levels."
Pros: "Flight was not over crowded, allowing for proper social distancing! That is MUCH appreciated. Crew was wonderful."
Cons: "The couple in front of me got in a physical altercation as well as the couple seated behind me. Both situations caused much discomfort and could have been defused faster by flight crew"
Cons: "Paid for upgraded seat for complimentary alcoholic beverages and was told they would not be served. IFE was finicky - many broken screens. Deplaning was pandemonium."
Pros: "One of the cabin crew was very kind and friendly."
Cons: "No entertainment, seats hardly went back, no place to charge any device"
Pros: "It was difficult to find something to like."
Cons: "Everything could have been better. The terminal out of Charlotte looked like a bus terminal, unacceptable for AA since it is one of their hubs. I understand it was a busy holiday weekend, but the airline should have been better prepared for our arrival. While the pilot did an excellent job in getting us in NY on time after airport delays on departure, AA must have not had enough staff working when we arrived. Customers waited over 30 minutes for bags to arrive, which arrived at a different belt than what had been originally scheduled. There were no AA staff in sight when we arrived in NY either. I will do my best not to fly AA again."
Cons: "The plane is falling apart. Overhead bins broken. Dripping water. No water in bathroom Tray tables don’t retract."
Pros: "Arrived alive, didn’t sleep in the Charlotte airport like last flight. didn’t lose a bag....didn’t check one, learned that lesson before"
Cons: "WiFi did’t work. Boarding the end of the terminal/gate was a mess. Crew was late, so flight was late. Packed in like sardines....normal American Airlines."
Cons: "Food tray was broken."
Cons: "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."
Pros: "The crew seemed nice, they allowed me to board early."
Cons: "There was no entertainment because the system was not working in our area."
Cons: "Plane was 30 minutes late which was not idea because we were getting to our destination in the late evening. Boarding was a mess."
Cons: "There was a three hour delay for missing crew."
Cons: "Caught an earlier flight and the entire team made the process seamless."
Pros: "It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts"
Cons: "There’s always room for improvement. Too much to list here"
Pros: "many movies"
Cons: "The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!"
Cons: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."
Pros: "Like the new plane, clean seats, good leg room in premium economy. But attendants are beyond rude. No idea why but they even make you feel bad for asking for water."
Pros: "The crew were polite, accommodating and understanding"
Cons: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."
Pros: "Relatively comfortable!"
Cons: "It was late."
Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."
Pros: "Quick, efficient"
Pros: "The fact we arrived safely"
Cons: "Long time to claim baggage, three hours delay, uncomfortable seats"
Cons: "2 hour delay. Then when beginning to taxi out, a person gets sick, and we head back to the gate. We wait another 20 minutes as the passenger decides whether to continue on (at that point it should not have been their decision). We then are told, the passenger has elected to take a later flight, and there will be a bit more delay as they find his/her baggage."
Cons: "We had to wait almost two hrs on the plane before take off."
Pros: "I liked arriving safely, although we were an hour and a half late"
Cons: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."
Pros: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Cons: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."
Pros: "The crew on both flights to Cancun were very nice!! thanks"
Cons: "Although I should now be at my final destination, I still have 11 hrs of travel to go. My flights were changed three times. The first cancelation caused me to buy new tickets at a higher price I had originally purchased them at. We were redirected from Kayak to Vayamo and they have no sense of customer service. Horrible"
Pros: "Cabn service"
Cons: "Rude crew, no bathroom useage for entire flight and staff would not help handicap with luggage."
Cons: "Not a fan of baggage fees especially this high for only one checked. Next time Southwest Air, I guess."
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"
Pros: "We boarded fast and the flight was smooth. The crew was very friendly."
Cons: "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."
Pros: "I think they were holding the plane for a connection flight arrival."
Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."
Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."
Pros: "Had row all to myself--that's a rarity"
Cons: "1hr departure delay"
Pros: "We did not crash."
Cons: "American airline cares about on time push back and the JD Powers rating more then its passengers. So when you miss an American conection by under one minute they are keeping you on the ground while there on time performance "sores" . Then you enter the American over night accommodation Line and I don't have tell you how unpleasant that is but a 2 hour wait for a free shuttle to the hotel is one of them."
Pros: "Older aircraft, seat cushion was on its last legs regarding comfort as I sunk to the frame of the seat. No onboard entertainment on the headrest as compared with our outgoing flight."
Cons: "The seat discomfort and the lack of entertainment."
Cons: "Significantly late & rude, as usual."
Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."
Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."
Pros: "Much more legroom on this flight, even though it was a smaller aircraft."
Cons: "Gate agent seemed a bit overwhelmed. Helpful, but not overly friendly. In stark contrast to my earlier flight from Charlotte to Memphis, where the gentleman was extremely pleasant and cheerful."
Cons: "There was no one at the gate to keep us updated about the flight delay"
Pros: "once I made it on it was smooth"
Cons: "plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight"
Pros: "Nice crew, clean plane, and they had soda and coffee!!!"
Cons: "Full flight, not spaced out like I thought it would be."
Cons: "Little planes need an interior restoration to make them look better."
Cons: "The paid food choices are rather odd."
Cons: "Baggage claim at IAD"
Cons: "I got stuck in the airport through the whole night"
Pros: "Seating choice options could be improved."
Cons: "Cleanliness of airplane. Vents and tray tables were very dirty"
Pros: "Absolutely nothing."
Pros: "The food."
Cons: "The staff at the United gate in Munich was rude and not helpful at all."
Cons: "Newer movies on the plane"
Pros: "Crew was nice friendly and helpful."
Cons: "Free food. This was a three hour and 55 minute flight. You could at least give a sandwich. I don’t fly often but, I was with a group of us. I take snacks everywhere I go so I was not humbug it would have been nice."
Cons: "Plane was dirty"
Cons: "Cabin felt quite warm"
Pros: "I like flying Lufthansa for entire trip then changing to united airlines"
Cons: "Particular everything the airline"
Cons: "I missed having the navigation map when traveling such a long distance."
Pros: "I was in premium plus and it was wonderful"
Pros: "The hotel price did not include taxes breakfast"
Cons: "The breakfast could have been more substantial than just a muffin. But everything else was very good!"
Cons: "Delayed more..."
Pros: "AlwYs on time"
Cons: "Seats too small. Guy next to me was practically in my seat."
Pros: "Basically realized that I won’t fly again if it’s not first class ."
Cons: "When the flight attendant was serving the food, he hit my knee with the cart, I got mad of course because it made no sense that he was pushing the car from behind towards he back of a plane. That can’t happen. I can’t “seat back and relax “ if I need to be worried about getting my knee hurt."
Pros: "Very little"
Cons: "Crowded planes, problems with efforts to upgrade, no room in the seat"
Pros: "Service was excellent and was on time"
Pros: "The respect for the time and the organization to boarding"
Cons: "My baggage did not arrive to my destination"
Pros: "Food was great and unexpected"
Pros: "There was nothing to like"
Cons: "The worst company ever!!!!!"
Pros: "The airplane was nice, has power outlet, entretainment, and comfort."
Pros: "Agent at check-in was very, very helpful and accomadating"
Pros: "Everything good. Thank you"
Cons: "The gate was so far away. And the AC wasn't working in their terminal"
Pros: "Staff was courteous polite. Pilot kept everyone informed. Smooth, relaxing flight!"
Pros: "Crew was nice and very helpful."
Pros: "Free dish movies provided due to flight delays"
Cons: "Flight delayed over 5 hours."
Pros: "Great experience"
Cons: "The flight was delayed and we have to pay for the entertainment what it's that One of flight attendant was getto, saying bad words and unhelpful The guy at the gate unhelpful in other airlines if my family and I have seats away from each other they will help you to be together specially if you have children. In united the guy didn't even bother to look in the system and just told me that that's the only thing he has I asked again and he's told me no because if he help me the flight will be delayed and I laugh and then I said are u serious so I told him that the only thing that he needs to do it's to call the person that has the seat next to my family and ask if he or she can switch seats with me that's all and he just walked away. Very unprofessional most of the staff. I'm a ARMY VETERAN 90% disabled and my wife ssg Ayala active duty the flights that we took on our deployments were smoother than the united airlines flights"
Cons: "I was upgraded to first class. This was the first time this has happened to me, and I was excited. I had a great experience there and am grateful for it! The trip was quick, with low turbulence and no air pockets. I felt good. Thanks."
Pros: "Smooth ride"
Cons: "No drinks or snacks Well think it was only water or orange juice available"
Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."
Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there."
Cons: "Small glasses of water were offered very infrequently. Needed much much more"
Pros: "On time"
Cons: "Explanation on why it took so long to board was a vage"
Cons: "Seats were very uncomfortable"
Pros: "Liked that the airline paid the Hotel expense"
Cons: "Flight got cancelled for maintenance reasons but many other airlines did the flights that night"
Pros: "Great service. ...communicate with customers about changes at all times."
Pros: "Kudos to staff during difficult weather"
Cons: "Late notice for cancellation"
Pros: "Nothing. Not clean at all."
Cons: "Clean the plane. Space people out. Passengers were bunched together while other spaces were wide open. Not cool"
Pros: "2 hours waiting in the airport inside the plane"
Cons: "Notify what happen..."
Cons: "Boarding on time."
Cons: "I believe the pilot flew to high. Me and my friends ears popped severely and caused pain."
Pros: "Price, on time and cleaness."
Cons: "No entertainment (magazines, movie, tv) and seats a little uncomfortable."
Pros: "Quick and easy"
Cons: "I’m a small person.... and i barely had room sitting inside the aircraft"
Pros: "Timely, comfortable , friendly staff"
Cons: "Less leg room"
Pros: "How quick the flight was. And how cheap the plane ticket was."
Cons: "Frontier’s flights are usually delayed and cheap quality."
Pros: "Nothing Frontier can suck my dick"
Cons: "Suck my dick Frontier"
Cons: "The plane was very hot"
Cons: "It was late"
Pros: "One of th smoothest flights I have been on. Thanks to the pilot"
Cons: "The seat didn’t have a lever to recline"
Cons: "I haven’t take this tripe because of emergency"
Cons: "Chairs are not comfrrteble at all. No reclining"
Pros: "Fast luggage checking"
Cons: "No cash accepted for overweight baggage"
Pros: "A few of the crew were nice, they appeared tired. Had to pay for drinks or snacks. Very small leg space."
Cons: "A few of the crew were nice, they appeared tired. Had to pay for drinks or snacks. Very small leg space."
Cons: "2.5 hours delay is what I didn’t like"
Cons: "The up charging for carry on bags and the only free item is water, I m surprised they don’t charge to use the bathroom!"
Cons: "The sits, the tray table, the air conditioner,"
Cons: "Extra fee for everything imaginable including the worst seat on the plane. It's just dishonest and gross. Never again."
Pros: "Good boarding"
Cons: "No entretaiment no coffee no water"
Pros: "The seat were nice, the flight was on time and the staff were kind."
Cons: "not much space, flight attendants were mean"
Cons: "THE most uncomfortable seats ever!! The seat bottom has been reduced in size by half - the edge hits mid-thigh - and all cushioning has been removed - like sitting on a folding chair, but less comfortable! And the pricing: I paid as much to bring my luggage with me as I did for my "seat". And to top it off, it was a red-eye flight and the crew were yacking the whole time. I will NEVER fly frontier again."
Pros: "Nothing. I did not take the flight. Three other passengers and I were at the ticket counter with no frontier employees to be found. No one materialized. We were offered another flight 7 hours later in the day, on the other side of the country with a layover so long it would have gotten us into DC the next day. One passenger was charged a change fee and got a flight out two days later. Not sure who has the time or patience for this."
Cons: "Everything. Terrible staffing levels, no customer service. So unreliable."
Pros: "Ticket agent was very helpful"
Cons: "Everything was fine, no complaints"
Cons: "Leg room of chair very tight"
Pros: "Good Price"
Cons: "No free beverages"
Pros: "great fare"
Cons: "add on's"
Pros: "The crew, as always, were very polite and helpful and trying hard to make up for errors that were not their fault."
Cons: "My flight was 4 hours late taking off, which was blamed on weather amass although I fond this questionable after reviewing weather in the areaspam involved, I'll give them that. My flight on the way back was over 4 hours delayed for no reason that I could glean from speaking with representatives. We got no advanced notice even though the plane had not yet left a destination around 4 hours away. We were told a plane was coming from another airport and would be there by 6. The plane did not arrive until 9. No explanation. No compensation. Nothing."
Cons: "There is no courtesy beverage on board."
Cons: "Departure delay was too long on board"
Pros: "Traveled with a special needs child and they allowed us to preboard."
Cons: "Uncomfortable seats, small trays, charge for everything."
Pros: "Same as above comment"
Cons: "Plane was very uncomfortable."
Pros: "the animal pictures on wing and tail"
Cons: "website unclear, necessities,(ie. seat,luggage) charged for AFTER fare paid unclean plane"
Cons: "All the extra expenses for seats, baggage, ect."
Cons: "Please see above, minus claustrophobic passenger."
Pros: "I got what I paid for. Except baggage. I paid for that on top of the total. The staff was great, though -- no complaints about service."
Cons: "The chairs were uncomfortable and the seat-back tables are unusable."
Cons: "Had 1- carry on and they charged 45.00 at the gate to check no mention prior"
Cons: "to expensive to cary on a bag."
Cons: "Service is very poor"
Cons: "Seats did not recline and are very hard. The tray table is about the size of a 7 inch tablet."
Airlines flying from Caribbean to Washington Dulles Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Caribbean to Washington Dulles Airport
Masks required on board, masks provided on flights from Caribbean to Washington Dulles Airport
Social distancing seating
Middle seats unavailable to book on flights from Caribbean to Washington Dulles Airport
Testing for antibodies, testing for symptoms for flights from Caribbean to Washington Dulles Airport
Waiving of change fees. Search flexible flights from Caribbean to Washington Dulles Airport