We were in transit from Lima (flight at 1.10am) and we were in stand by in our flight from Panama to Washington. We wait from 4.30 am to 18.30pm in the Airport. The company give us 2 x 15 dollars for eat during the day and a personnal travel voucher of 400 dollars each. Do they buy food one time something in the Airport ??? And one of us live in France so the voucher is not usable. More than 24 hours travel !! And our place were near the toilets, with 8 children around us. The boy behind my seat stamped his feet on my back all the flight. Really Wonder full ! So we are totally unhappy with our travel. Thanks Copa Airlines....
My flight delayed and i misss the connection they send me to orlando no to tampa i have to pay a uber to my house
It would have been better if they don't separate families in seating. We were seated in the aile row in the middle of a family of four. It would have been better if they they seat the family of four together than separated.
I upgraded myself to Business Class at the last minute so I had a DREAMS window seat. Seeing as I've never flown Business before everything was novel and fun for me and it made the 7 hour flight much more enjoyable for sure.
Copa stranded us ans then tried to charge us thousands to leave Panama.
Well the airline was fine. The only thing is I was charged for a checked in luggage. But when I reserved the ticket it showed a check in bag allowed. Who can I get in contact with for reimbursement.? The airline said I had to speak to whoever I booked ticket with.
Friendly flight team and seamless travel from one stop to next.
I loved my experience. Very safe, Very informative and very friendly.
At JFK the Security line was extremely long and few checkpoints open.
Flight attendant -José? - was over the top friendly and professional. Beautiful new plane with lie flat seats in Business (worth it!)
Excellent from start to finish. All staff members were amazing!
Great flight. Departed early, arrived early. However they were out of meals for sale. Also, we arrived early and the gate was not available so we sat on the taxiway for quite a while (not JetBlue’s fault).
It took 1-1/2 hours to get our luggage after we landed. That to me is unacceptable
Flight was on time arrived at the destination 10min early they kept in touch via email
Did not enjoy this flight at all. All of my coworkers flew delta and I chose JetBlue because I really value how simple the WiFi and entertainment is and this flight I didn’t get either. Crew staff was unsympathetic to my system not working, everyone I asked for help with was extremely bothered by my request for help.
Little snafu at boarding. Staff communicated with gate poorly. Flight attendant was rude making disembark early. This was an older mint class. Needs an overhaul for sure. Food was good. The male flight attendant was really nice.
The flights are back on time and everything else runs perfectly.
They announced at the last minute that international travelers had to checkin at counter. This created a long line and unnecessary stress.
Overall fine but both ways for this trip was delayed.
Crew was just ok. Flight was packed. On a 3/4 hour flight I would hope they would come around more than once to see if you needed anything further. Not very attentive.
We waited in an overcrowded bus for over a half hour. It was uncomfortable. It would have been better to have waited in the terminal in a line
The food for sale on board has opportunity for improvement.
I paid extra for a comfortable seat in the second flight, but the plane didn't have those seats, the first one did
The Arajet person who greeted us initially was unhelpful & rude about the mandatory migration form which has to be completed digitally but the systems don’t work properly. The boarding gate was changed twice and initial boarding was delayed. Once on board we we had to wait an hour and a half before take off. It was hot and there was very little room for tall-ish people to fit their knees in. The crew were pleasant but working in a poor situation. The plane was delayed because we were waiting for people from a delayed interconnecting flight. Arajet must have known that before we were asked to board. Better information, decisions & communication were needed.
My seat was broken and the crew had to find me somewhere else to sit. The crew was extremely courteous about this
Paid $35 and not able to access the internet at all.
Very helpful ground crew after an earlier flight delay and being rebooked on a different flight.
Took off on time and successfully avoided weather that looked to be a problem along the way
Flight was late and missed connecting flight. They could have better accommodated, but instead did an overnight and had to arrive the next afternoon.
One of the best flights I’ve had. So smooth.
We got upgraded for this flight. But the particular bright spot was the flight attendant in our cabin. She was attentive but not intrusive. She interacted in a personal way with each passenger and gave a great service. Thank you!
Seating was horrible. Small seats. Access to flight information and extras very iser unfriendly. Kept losing internet after paying for it. Staff in madison was as unprofessional and unhelpful.
Delayed due to no crew. On a major holiday travel day.
Check bag location is full of rude employees who are unwilling to assist with issues after talking to AA on the phone and relaying messages. The boarding was good. While on the flight it got really hot. Asked flight attendant if there’s a way to drop the temp and make it more comfortable as we are flying from DC to Miami so flying from cold to hot weather. No changes made. Stayed hot and uncomfortable on the plane. When asked again about the AC being down the flight attendant said no the WiFi was down but not the AC. I mentioned it was still hot. No changes.
The flight was great, and I have never ridden in first class previously so I don't have any practical knowledge of the norm. The flight out to DFW was delayed and I sat in economy which was as expected, not nearly as spoiled as I was in first class which had more general room but that is par for the course. I have no complaints and will wait until I fly American again before I can make a valid improvement. I will fly American again in the future.
Very efficient process and boarding, seats felt standard. Flight conditions from take off to landing had been very smooth. Alcohol on the menu however was not available… Will fly Spirit in the future for the price, you can’t really complain if you fly light.
The check-in process at Spirit was horrible. There was no one directing the hundreds of people trying to check-in and drop bags at Spirit. We got in multiple lines and were later told it wasn’t a line. The check-in process needs to be improved. The flight and crew were great.
My experience with Spirit airlines was terrible. We had a 5 hour delay going to Jamaica and about a 3.5 hour delay returning home with no explanation keep in mind there was already a 4 hour layover in addition to the delay on the return home . We should have arrived in Montego Bay at 1:30pm on 12/22/24 instead we did not get there until about 5 or 6pm our final destination was Negril which is about a 2 hour drive from the airport so we did not reach our hotel until after 8pm so we literally spun the entire day traveling. On 12/27/24 we headed back home. We had arrived in Fort Lauderdale around 4-4:30pm for our layover expecting to be fly from there a little after 9pm and get back to Philadelphia by 12:05am Saturday morning 12/28/24. Once at the airport we kept receiving emails every 15-30 minutes or so apologizing for a delay with the time pushed further and further back. We did not depart from Fort Lauderdale until 12:33am. I forgot to mention that I was traveling with my 5 year old son so if you have small children you already know how that went. The only compensation they gave was two 12 dollar meal vouchers one for my son and one for for myself that we were not able to use because by the time they sent them the places in the airport were mostly closed and we were finally boarding the plane. The staff were very unprofessional and were being rude when we asked them questions about why the time kept getting pushed back. This was my first and absolute last time traveling by way of Spirit airlines. I most absolutely will not ever travel Spirit again. By far the most terrible travel experience thus far.
I’ve now flown Spirit a few times and while the general perception of Spirit I feel is poor, I’ve had a great experience each time. They do charge extra for everything but you should know that going in
Horrible I paid for extra for better seats. At time of checking my seats were sold to someone else. I need a refund and more for my bad experience
No carry on available to purchase at any point, charged for water, no power to charge phone. Other discount airlines have this.
Check in was made easy with the ladies at the luggage. they were fast and so kind. You should pay them more.
Doubt that you care, the flight from OAK to Las Vegas took longer on the runway when we arrived. The flight attendants & pilot announced that they knew a lot of us were getting on a connection to Dallas & that it was waiting for us. Lied. Ended up having to take another layover & it’s added way more time to my flights. The ticketing staff at the gates were extremely rude. I don’t think I ever want to fly Spirit again.
On a cross-country flight, we were not even permitted a complimentary cup of water. I understand the limitations that come with a budget airline ticket but to me, on a flight upwards of 5 hours, that's ridiculous. I will no longer be flying Spirit for cross-country flights.
Arrived to destination 2.5 days late due to cancellations and delays. I was rebooked over 24 hours after the original flight. This would have happened multiple times if I wouldn’t have bit the bullet and purchased another ticket through a different airline.
