Daily cleaning, installation of cabin HEPA filters on flights from Central America to Chattanooga
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Scores according to KAYAK customer reviews
Pros: "Not really"
Cons: "Being on time not delay 40 min"
Pros: "Crew was great. Seats were comfortable enough. Delta inflight app worked well for entertainment. I will even brag on the fact we took Offa full hour late but somehow landed 5 minutes after scheduled."
Cons: "Departure time"
Cons: "The cabin was a little cool for me during at least half of the flight"
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Pros: "Crew from GNV to ATL was very pleasant."
Cons: "On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight."
Pros: "Crew was excellent, seats are never excellent"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Cons: "Traveled Comfort Plus. Looking really crowded in the main cabin."
Cons: "Paid for particular seat within 2-3 rows of back galley as unaccompanied minor for my son. For his comfort, he chose an aisle seat. Flight attendants onboard moved him to farthest back row in window seat and he was not able to get out to use the lavatory easily."
Pros: "The crew was okay. Seat was uncomfortable. Fold down table was broken."
Cons: "Delayed several times. switched to a later flight hoping that flight would not be delayed. That flight was delayed. I had to sit on the plane for over an hour before we took off. Didn’t make it to Chattanooga until almost12 am. hoping to fly delta for next trip to Dominican Rep. but now I’m unsure"
Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"
Pros: "The flight timings and the arrival time"
Pros: "Entertainment choices were plentiful."
Cons: "The flight attendants were borderline rude. No eye contact, no smile, not helpful when asking a question (overhead compartments were full in my section; I asked what I should do, response: „ I don’t know either“ and walked off. I went to find a spot further up the aisle..."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "Lots of snacks and drink service"
Cons: "No electricity or tv or movies or WiFi"
Cons: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."
Cons: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"
Pros: "codeshare by China Southern"
Cons: "codeshare by China Southern"
Pros: "The crew was helpful and very friendly. The boarding process was calm and orderly. The seating was comfortable and very relaxing. The service was frequent and available. The entertainment was up to date and easy to access. The temperature was perfect. The flight was calm and fast. The overall experience was awesome."
Cons: "ABSOLUTELY NOTHING!"
Cons: "I was first in line for a 1st class upgrade. They didn’t upgrade me but when I got on the plane, the flight attendant randomly asked someone if they wanted to move to 1st class because of an open sest"
Pros: "I got home"
Cons: "Delta’s computer system was down. Long wait at the counter even though I did web check-in."
Cons: "Engine problems-2 hour delay"
Pros: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Cons: "Attendant probably trying to be funny"
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"
Pros: "adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)"
Pros: "Good selection of movies/shows."
Cons: "Flight was delayed half an hour due to “medical emergency”. Guy passed out as we were about to take off so we turned back to the gate and sat on the plane for over 30 mins while we waited for medical personnel to check the guy out. Then had to wait another 15 mins for the fuel truck to refill us because we had burnt so much sitting there. I understand that we had to turn back due to his condition but why was he not removed from the plane and put on a later flight when he felt better instead of making all of us late? You would think after all this the crew would be kind and appreciate our patience but 2 of the flight attendants were the exact opposite of that. Both of them were very short with people and the one kept rolling her eyes at people as they were handing out drinks. The only thing I would give 5 stars is the tv entertainment. My seat wouldn’t even recline for me to enjoy though."
Pros: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."
Pros: "Crew was kind, entertainment and food were good"
Cons: "Seats are really tight"
Pros: "Great polite and personable crew. Quality food snacks that accompany the beverage."
Cons: "The seats weren’t very comfortable or spacious. And the get your seat at the gate process is a little unclear"
Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Super quick"
Pros: "You go up. You go down. It's over before you know it."
Pros: "The crew was very friendly and had great humor."
Pros: "The plane, crew was clean, newer and had TV's in the backrests. Remember to bring headphones! Seats are tight, but the crew was friendly and may the flight experience positive."
Cons: "It was so late I missed my connection to sun valley flight. There was not another flight for 8 hrs!!! I think the sun valley flight should have waited for us. It was a matter of 10-15 min. Crew did not try to board people quickly to get us out of San Diego. 5 more minutes might have made a difference."
Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"
Pros: "The plan had Wi-Fi and free movies. Plugs for the phones"
Pros: "Wonderful flight attendants"
Pros: "I liked the in-flight entertainment and the crew was very pleasant"
Cons: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Cons: "The flight attendant looked like she was mad throughout the whole flight"
Pros: "Yes and Yes"
Cons: "Nothing to complain about"
Pros: "1st class flight attendant sat through the entire flight (except for offering drinks and food early in flight). There were passengers NOT wearing masks through the flight but she wouldn't know that since she never left her seat"
Cons: "just about everyting"
Pros: "Everyone was very accommodating."
Cons: "Not much at all. Everyone was very accommodating"
Cons: "In flight entertainment wouldn't work despite following the instructions, so I gave up after about 45 minutes."
Cons: "1 hour 30 min late taking off."
Cons: "Gate person could have been more accommodating given I was not supplied a boarding pass. Had to get seat assigned at gate and she was irritated that I did not have a boarding pass. On plane stewardess was indifferent to issues with chairv and my attempt to change seat."
Pros: "The crew was ok"
Cons: "Be organized better."
Cons: "Working plane mechanical issues"
Pros: "Right on time"
Cons: "Wife on board"
Pros: "yes thank you"
Cons: "all vary good"
Pros: "The plane was nice and clean...had just been renovated"
Cons: "I can’t believe therebwere no flights from MIA to RDU from 11:30 to 4:30 :(. (Original flight was a 3.5 hour layover and that was bad emough)...and then it was changed to this flight:("
Pros: "Great service from crew!"
Cons: "Satisfied all around..."
Pros: "The crew were fine, not their fault for sure."
Cons: "5 hour delay. That about says it all. All due to late flight crew from weather elsewhere, having them being taken offline because of long hours, trying to find new people, having a jetway break. Having to sit on a plane in the terminal for more than an hour with no air and stifling heat, taken off the plane and back on. All for a non-stop flight from Boston to LA. Definitely not fun."
Pros: "Flight was on time"
Cons: "Seat width, height, pitch and aisle width were absolute minimum. Very uncomfortable !!!"
Cons: "After boarding the plane, it lost power. We sat at the gate with no air conditioning for almost an hour. While they tried to jump start the plane. After deboarding due to the heat (Dallas temps around 105 F), instead of telling us the next available plane to put us on was going to be 5 hours later, they delayed the flight 15-30 minutes at a time. This was a flight from Dallas to Austin and I could have rented a car and driven in a shorter amount of time."
Pros: "They kept on schedule. We"
Cons: "I was not notified of flight changes and until I called the Airline my husband and I were intended to sit far apart. I booked this trip back in Jan. and we were supposed to be across the aisle from each other. We ended up in the last row of seats of both flights. We never knew of the changes until we tried to get boarding passes."
Cons: "Yes Old planes again. No charging ports no entertainment. The crew was nice but the whole experience of this trip was awful."
Pros: "No negative surprises"
Cons: "Boarding was a little chaotic, but not hideous."
Pros: "I liked how quickly we boarded and the options for entertainment. It was nice when they gave us the whole soda instead of all ice and a few sips."
Cons: "Got a tad hot in the plane and had to gets gone looked at for an extra hour"
Cons: "6hr flight with NO entertainment? Not acceptable."
Cons: "Very old plane. No personal entertainment. Very basic service."
Cons: "Flight delay on both ends of the segment"
Pros: "Snow ruined flight. Crew was great."
Cons: "No entertainment with this flight. Cookies good."
Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."
Pros: "The available movies and games in personal screen"
Cons: "Seat selection"
Pros: "The boarding was done well"
Cons: "This was a 6 hour flight so American could at least have offered a better choice of in flight food purchases"
Pros: "The flight crew were all very nice and attentive. The on-board entertainment kept me busy during my waking hours. I appreciated the complimentary blanket, pillow and earbuds."
Cons: "The quality of the food selections were ok but could have been better. The remote for the tv screen did not function well with the games. Also, the seats were very hard, sleep did not come easily."
Pros: "Everything was great!"
Pros: "Dinner was decent"
Cons: "Breakfast seemed poor."
Pros: "mas de media hora en la pista y 15 minutos mas para desembarcar"
Cons: "second security check at gate where they wouldn't allow me to bring water even though I was sick and bought it after 1st security also threw away my lotion that had gotten through first security"
Pros: "Finally taking off"
Cons: "Being stuck on the runway"
Pros: "Awesome service"
Cons: "Easy direct flight. No issues."
Pros: "Tiny airplane but single flght crew managed my and from what I could see fellow passengers needs commendably. Whilst I didn't like needing to hand in my carry on (without much warning so I didn't have time to pull out a magazine to read) on the plus side it was stored well as my suit carrier came out unscathed and you get your bags curb side as soon as the plane lands so you don't have to wait for the rest of the bags to unload."
Cons: "Because the airplane is so small there is not much room to move in the aisle (thankfully most people just sat down for the short flight), also you have to hand in your carry on baggage so that it is stored with the main bags."
Cons: "Nothing great"
Cons: "Horrible service and was never notified so I was not able to make either of these flights."
Pros: "Arrived safely and captain had good communication."
Cons: "Gate agent closed door and left the gate at least 15 minutes before departure, so when myself and other passengers arrived no one was there to board us, then she got upset at us. Tray table in 11F was broken. Catering delayed the flight, and never showed."
Cons: "Held hostage on plane through storm. Teased for 6 hours then cancelled at midnight."
Pros: "Good service from the flight attendants."
Cons: "BA and AA don't have their computers coordinated so if you book on BA, but the flight is on AA, your booking reference number for check in, etc., does not work. You have to call customer care for AA to get their booking reference number."
Pros: "Everything went very smoothly & I plan to book more trips on Kayak in the future."
Pros: "A value for the money."
Cons: "Again, narrow seats and hard."
Pros: "It was a nice plane"
Cons: "No wifi on the plane :-("
Cons: "The fact that people carry-on luggage that exceeds the max requirements for carry on luggage so they can avoid the checked luggage fee. It's a disgrace. It time to live by your rules, the same for everyone. I had to be rebooked out a different airport as PGV was flooded. I was seated in 21F which does not recline. AA cancelled my flight out of PGV, a better seat would have been nice since I had to drive an hour to EWN whereas I was staying only 10 mins from PGV."
Cons: "Long flight for a short distance. Slow getting people on and off. Delayed on arrival getting to gate and then delays getting people off. Baggage took a long time."
Cons: "They said my flight was cancel due to weather but ten minutes later my plane left towards Dallas without me. I had to stay in the Airport till 9:30AM the next morning."
Pros: "It was exactly what I was looking for. Comfortable, easy and faster to board. I loved to be able to use the ticket on my phone as boarding pass, that made shorter the whole process."
Pros: "Very good crew. The gate personnel also made the best of a bad situation."
Cons: "The 90 min delay and multiple postponements were a huge problem. The fact that there was such a long delay that there was another flight to the same place leaving approx 5 min later and then an hour later is pretty sad. And loading from the gate consisting of walking through cattle gates across the Tarmac was slightly irritating. In the future if you can't find enough working aircraft, make better arrangements."
Pros: "Respesv your promise for the bording time"
Cons: "When the crew bothering me"
Airlines flying from Central America to Chattanooga have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Central America to Chattanooga
Masks required on board, masks provided on flights from Central America to Chattanooga
Social distancing seating
Middle seats unavailable to book on flights from Central America to Chattanooga
Testing for antibodies, testing for symptoms for flights from Central America to Chattanooga
Waiving of change fees. Search flexible flights from Central America to Chattanooga