|Flights Arrive in||Pensacola|
|Flights Depart from||Central America|
Free movies available in flight
Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible
Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.
The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.
My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.
The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.
There was no rhyme nor reason for who boarded first
Crew was fine
I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.
Check in at SFO was helpful.
Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.
There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation.
Entertainment console was defective
the pilot is a pro
a restroom was shut down by the crew making everybody share one restroom
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