Not sure what you mean by "Food" and "Entertainment". There were none and none expected.
Frontier is a funky airline. Its website is misleading. After you've bought your ticket, it suggests that you have to pay extra for a seat and for your bags (even carry-on). I was a first-time Frontier customer and I didn't pay those extras on-line and never was charged for them. I'm not complaining -- they just need to get their act together.
All in all, a decent routine air travel experience.
The flight was quick and the crew was mostly friendly. Trenton was a nice slow paced airport to land in
I didn't like having to wait on the plane to unload because another plane was unloading at the same time and Trenton only unloads one at a time. Almost missed my rental car
Trenton Airport is so convenient and Frontier flights are often early coming in and out of there since they are the only airline. They are small but efficient.
The only problem is that there are limited flights in and out of Trenton so if your flight is cancelled due to bad weather or something, you generally can't get to your destination. That happened to me once. Otherwise, it's great!
The takeoff time for the flight seemed to be delayed by people trying to fight over overhead carryon space. There isn't much the airline could do.
I spoke with customer service on the phone multiple times on the flight regarding various issues. They were able to help on about half of them. Response time was extremely long and trying to get a hold of someone was nearly impossible (When through a bunch of prompts to discuss issues with a computer instead of a real person. Yes I tried pressing "0" every chance I could to be redirected)
I never write reviews, but I have to say something about this wonderful flight crew. I have a serious fear of flying and their great attitude and funny personalities made my experience 100x better than usual. Please send them my thanks!
Flight was cancelled. I was not notified until after I arrived at the airport. The only alternative they provided was flying to my destination 5 days later. Their phone line has a 2 hour wait so I am still waiting to find out if I have a refund for my flight. Not worth the cheap flight.
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