Everything. Had to sleep overnight in airport and was late coming home.
I liked the way the AA gate supervisor too charge of the problem and solved it, with great deal of personal imvolvement and follow up. Also check-in crew was very much the best. I would say that AA showed the best of passages care to me. Truly outstanding.
Because of a mixup, though not of AA doing, I was literally forgotten at the gate. However, AA personnel showed the very best of can-do attitude and got me home for Thanksgiving. I am very proud of everyone working at AA at the TPA airport.
The calmness and assurance from the cockpit was promising
Flight attendants were not pleasant at all. They had know clue what to do during the flight emergency.
seat and seating was nice, boarding was efficient, movies okay
while the dinner was okay, the stromboli which came as a snack of sorts was terrible and caused me to be "on the run" for the next 12 hours. the last five hours of the flight and then at home were awful
Crew was outstanding
Hurried beverage service since arriving early. R
On time; safe flight
Service from boarding to landing was impersonal. No headphones etc. Etc.
It was on time
It was crowded and cramped.
No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok.
The pilot did a nice job of flying in and banking so we could see the view..
We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space.
My comfort zone seat
I liked ease of check in and the smooth takeoff and landing.
I hate that your planes have us packed in like sardines. There’s no room between seats, nor is there sufficient leg room. The airlines have simply gotten too greedy.
Good entertainment options
Was not offered snacks or food. Usually when I take united to california, which is a shorter flight, they give out pretzels or something. Was not even offered the chance to purchase breakfast.
Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi.
I liked the check-in and waiting area at the airport.
I did not like that we had to walk so much to the new gate assignment.
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