CTU - NYC

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CTU — NYC
Nov 29 — Dec 61
Round-trip
1 adult
Economy
0 bags
From?
To?
Mon 11/29
Mon 12/6

Good to know

Low season

April

High season

August

Average price round-trip

$764

Good deal round-trip

$766

Good deal one-way

$750
Best time to beat the crowds with an average 36% drop in price.
Most popular time to fly with an average 61% increase in price.
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Chengdu to New York

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $750 or less one-way and $766 or less round-trip.
  • The cheapest flight from Chengdu to New York was found 77 days before departure, on average.
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be July, August and September. The cheapest month to fly is April.

FAQs for booking flights from Chengdu to New York

Top 5 airlines serving Chengdu to New York

Scores according to KAYAK customer reviews
8.6
ANAOverall score based on 4679 reviews
8.8Boarding
8.5Comfort
9.0Crew
8.4Entertainment
8.3Food
Airline reviews

Food was not good at all

Read more about ANA

Food was not good at all

Pros: "The simplicity."
Cons: "A closer gate. Some inflight food."
Pros: "Food, seat comfort, service"
Pros: "Yes"
Cons: "Nothing."
Pros: "Always excellent Japanese service."
Cons: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."
Cons: "the seats are not reclined, not comfortable at all"
Pros: "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
Cons: "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."
Pros: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Cons: "Nothing"
Cons: "If flight wasn’t delayed."
Pros: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Pros: "Everything"
Cons: "Nothing"
Pros: "The whole process from boarding to exit was perfect. The seats, the food the service was great"
Cons: "The movie selection is somewhat weak"
Pros: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
Pros: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Cons: "The lounge was somehow poor and noisy because of the airport constructions."
Pros: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Pros: "comfortable seats"
Cons: "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
Pros: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Cons: "Seats, food"
Cons: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
Pros: "Great service and crew. Boarding was quick and efficient."
Cons: "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."
Pros: "service..service..service and ontime performance"
Pros: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
Cons: "Seats in economy were narrower than Eva Airlines"
Cons: "Ssssssddddddddddddddddddddddddddddffggggggggggggggg"
Pros: "Very good experience with ANA."
Cons: "None"
Pros: "People the staff was nice and tried to be helpful"
Cons: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Pros: "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
Cons: "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
Pros: "My flight was really comfortable, thanks"
Cons: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
Cons: "Felt very cramped, seats very close together, headphone jack comes out of the side of the armrest, should come out the front of the armrest, I busted the ends off of two of my headphone cables."
Pros: "Seat was good and slept like a baby"
Cons: "Nothing really, slept the whole way"
Pros: "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
Cons: "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
Pros: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
Pros: "Drink"
Cons: "Nothing"
Pros: "Everything"
Cons: "Nothing"
Pros: "Food, staff, and entertainment."
Cons: "Tight space and the tray was on the dirty side."
Pros: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Cons: "Sleeping upright is really difficult, but then I knew that."
Pros: "Very comfortable"
Pros: "Legs-room was good."
Cons: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "Choices of food."
Cons: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
Pros: "I liked the friendly staff, the movie selection was also great!"
Cons: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
Cons: "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
Pros: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Cons: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
Pros: "The food"
Cons: "All old movies in English"
Pros: "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
Pros: "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
Cons: "So far I don't have"
Pros: "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
Pros: "Everything.!"
Cons: "can't think of any.!"
Pros: "Fast, friendly staff."
Cons: "Food and entertainment options"
Pros: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Cons: "I liked everything, everything was excellent"
Pros: "Food was fantastic, everyone was friendly, plane was clean and orderly."
Cons: "The forced checking of bags of anything over 7kg, in spite of size, is ridiculous. Have now been waiting for over an hour at JFK waiting for my bag when it was small enough to keep in the overhead bin. I fly internationally once a month and never have to do this. A complete waste of my time."
Cons: "More movies."
Pros: "The entertainment, lots of movies and TV dramas to choose from."
Cons: "Better communication about delays. We didn't taxi into terminal for close to hour and half after landing. Flight attendants insisted passengers must unplug headphone once landed. Some passengers (those in the back) weren't allow to use the bathroom though plane was stationery for 1 1/2 hr."
Pros: "Nothing"
Cons: "Flying a different airline would have been better"
Pros: "The in-flight entertainment options were rather sparse (compared to other airlines I've flown in the past e.g. Singapore Airlines/Qatar/Emirates). However, everything else was pretty good. The bathrooms were maintained throughout the flight and I appreciated the water bottle so I wouldn't have to keep waiting for the little trays of drinks to come around."
Cons: "No comment"
Pros: "Never flew with them before. Was better than expected. Very nice!"
Pros: "I have visited Taipei three (3) times. It’s a beautiful place to visit."
Cons: "The departing flight from Taiwan was delayed so our arrival to jFK sa late."
Pros: "stewardesses nowhere to be found...food lousy...late also..."
Pros: "The flight attendants."
Cons: "Narrowed sits."
Cons: "Tasteless food, mediocre movie selection"
Pros: "felt welcomed in the flight."
Pros: "Food and service"
Cons: "Seats not very comfortable, not enough room for knees/legs"
Pros: "Huge leg room"
Cons: "Not much elbow room, food was not good, very few movies selection."
Pros: "EVA was a great flight. Stewardess were kind and gentle. I would highly recommend this airline."
Pros: "Clean plane, super friendly crew, fast check-in and boarding. Extra points for supplying great vegan meals."
Cons: "My only note if to add a protein to the vegan meals. Tofu or beans of some sort would've been a great addition."
Cons: "Long wait to get to jfk terminal"
Pros: "crew was very professional, boarding was not chaotic at all! food was pretty good."
Cons: "Not a big selection of movie or TV shows for such a long flight"
Pros: "I like the option of the food, the service, and the seat was good enough for economy class."
Cons: "the entertainment needs to be updated."
Pros: "Friendly service"
Cons: "Movie selection"
Pros: "The crew was fantastic. I was not well throughout the entire flight and they went out of their way repeatedly to make sure I was as comfortable as possible, including giving up two of their own crew seats to me for most of the 14 hour flight from Taipei to New York. The crew also made sure that the bathrooms were kept stocked and cleaned. This is something you don't see enough of in other airlines where the bathrooms become disgusting by around mid-flight on long-haul flights. The entertainment systems are modern and designed well for practical use, unlike some other airlines that still have many or all controls situated on the armrests. They use quality touchscreens which control everything including the overhead light and attendant call button. I also like the fact that I could check 2 bags and select my seat without any fees unlike too many other airlines are doing today."
Cons: "While the entertainment systems themselves are great the entertainment choices are not. They have very few New Releases and don't seem to update them at the beginning of the month compared to many other airlines, such as Cathay Pacific. On long flights this is one thing that should be given more attention."
Cons: "I watched same movies in trips took place in March and in October, EVA needs to update with it more frequent."
Cons: "No peanuts or chips in between meals"
Pros: "Pros: Multiple vegetarian options (Oriental option was very good) Metal utensils Thick blanket USB outlet for each seat Multiple serves of water throughout the flight Receptionists were nice Multiple amenities in the restrooms"
Cons: "Cons: Restless flight attendants (got stepped on the foot and no apologies) Flight attendants' English abilities were questionable (when I asked for a drink, they said "wait a moment" without further explanation. I think what they meant to say was "I don't have that on the cart right now, it will be delivered later." This happened multiple times, but one time I didn't even get any response. But then again, all they said was "you need to wait" in Chinese also so maybe they are just not polite in general) They could have had better movie selections Both flights were delayed"
Pros: "Friendly and professional crew"
Cons: "Lack of USB ports"
Pros: "I liked the ease of use for the entertainment system."
Cons: "2 things. 1. The eggs on the breakfast just didn't taste good. 2. The seats were comfortable for about half the flight. After that, it wasn't the most comfortable. I am a little larger than most of the flyers (6'3"). but, my wife said the same thing."
Pros: "Fast service"
Cons: "None"
Pros: "From phone customer service and ground staff to flight attendants, service is among the top. Accommodating requests for special seat. Also crew actively monitors the condition of the lavatories and keep them clean."
Cons: "The food is just ok. Compared to Japan Airlines and Cathay Pacific, their food is less exciting. Very stingy with wine (half of a mini plastic cup and takes another round before refill). Those who are on carb free diet should make a special request prior to travel as their food is very heavy on carb and light on protein."
Pros: "They make 15+ hours of flying feel incredibly comfortable."
Cons: "No complaints!"
Pros: "Everything was wonderful. People were nice, friendly, patient, and overall just lovely. The flight was very smooth and the space was reasonable and better than comparable airlines in the same class. I always fly Eva."
Cons: "Nothing. Everything is great"
Pros: "Great customer service, amenities and comfortable flight."
Cons: "I don't like to connect flights between the different airlines in one trip. I had to change the terminals between terminal 1 to terminal 5 at JHK Airport. It was too confusing."
Cons: "It seems that not enough refreshment being served for a flight starting from home port."
Cons: "Food options & giveaways for kids we're not the best. Had better ones with other airlines."
Pros: "Responsive flight attendants to requests for water, drinks, snacks. Great movie selections. Clean washrooms."
Cons: "Online reservation has no low salt option. Congee was too salty."
Cons: "I thought the quality of the food was better on my flight from New York to Taipei, but breakfast was delicious on both trips."
Pros: "blankets and pillows provided three meals nice customer service staff members spacious"
Pros: "Service was great but would have prefered more drink choices. The food cart came around on a schedule. Attendents were friendly and helpful."
Cons: "I would have preferred to have been offered more drinks. The meal was as good as could be expected."
Pros: "Everything is excellent from flight to cruise to ground staff"
Pros: "Everything"
Cons: "Passengers w/terrible manners such as picking nose, using teeth sticks, gases......."
Pros: "smooth quiet, ,,, good facilities, crew is superior in every way, You do have complainers on this site,, with 374 people on board you have to allow for time ,, show some allowance for the crew, Service is not terrible, its good to very good ... airlines are not perfect situations one has to allow for that. Your staff is excellent -period,,!!! Its , hard to find better help , all,,, very professional, caring--, fast, great to work with such as over head, retrials, snacks, etc!! Thank you for a good overall experience !! John Carlisle NYC and Connecticut ."
Cons: "more vegetarian meals on an Asian flight would be smarter, as Asians are not meat mongers like us caucasians. The quality of food served is much above average airline food,,, you have a good vendor ,, much appreciated,, thank you . The cabin is cold more blankets ( I had none) most of us had nothing to keep us warm. thank you EVA for allowing us to comment, overall ,,you are fantastic !! John C."
Pros: "We were upgraded from economy to business. The leg room was improved and so was the service."
Cons: "This baby did not allow me to sleep on a 13 hr flight. The flight atendants tried to help, but there should be better procedures to contain that."
Pros: "Great airline, especially for a long flight. Would def use it again."
Pros: "Great costumer service"
Cons: "Food wasn't spectacular"
Pros: "Flight was good but my luggage was mishandled. The top part of my suitcase was ripped off. Some stuff inside with was damaged."
Pros: "Flight Attendants were incredibly efficient while still being nice and polite."
Pros: "everything"
Cons: "NA"
Pros: "They were able to fly us out of Incheon to JFK even there was only less than 10 passengers."
Cons: "Could not ask for more."
Pros: "I experienced the same type of service that I received on the flight from Bangkok to Seoul. I could not have expected more. I find the crew professional."
Cons: "I can't think of anything that could have made service better. They should keep up the good work."
Pros: "Amazing crew Thank you"
Cons: "When open rows are available they should be able to be used instead of making people cram together. I saw several elderly people turned away.. crew was very rude and I’m highly disappointed"
Pros: "Seoul to NYC JFK 1/24/20 trip. This female Korean member was rushing passengers. Which was totally unnecessary. It is necessary to give client some time to get situated. Airline serve all kinds of age group of client. I was watching the way she was serving food, again in a rushed manner? Does she like her job? This is unprofessional. The rest of the crew members were courteous except her. Bad representation of this company."
Cons: "Read above. The food is on the mediocre side. The beef was so hard to chew. The shrimp pasta had 3 pieces of small shrimp. I will not recommend this airline."
Pros: "Great crew, amazing food."
Pros: "Staff friendliness, leg room"
Cons: "No sleeping eyepatch"
Pros: "Cabin, seat, and aircraft comfortable but not at all luxurious."
Cons: "Service was really bad, the toilets were filthy; in this regard probably the worst business class experience in recent years."
Cons: "It should have been good but I requested wheelchair for my dad who is 78yrs old and he has SCIATICA and cant walk for long time, coming from the Philippines it was ok. But once we areive at incheon. They did not bother to give any wheelchair at all these crew doesnt not care. They dont have compassion. Im very disappointed to asiana"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Flight was delayed by 10 hours less with less than 24 hours notice. Had to call Asiana to change flight to a 1 stop flight (original flight was nonstop). Flight to Seoul from New York was also delayed by 8 hours and I ended up having to spend ~$70 for hotel/taxi due to arriving in Seoul past midnight. Horrible experience both there and back and don't think I would ever take Asiana again."
Pros: "I love how they give importance to parents traveling with little kids."
Cons: "They ran out of food choices. I have been flying with Asiana for the longest time and this has happened thrice."
Pros: "the beautiful and polite crew"
Cons: "seats lack of cusion"
Pros: "The crew was exceptional"
Cons: "Nothing"
Pros: "The crew was kind. The Meal was great. All good."
Pros: "Korean BBQ"
Cons: "No power outlets on a 14 hour flight! No wifi. Tinynild screens."
Cons: "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
Pros: "The crew were efficient, nice and friendly. There was a sick passenger and I think they were able to help them out. Even though there was a slight delay in the take off but we managed to stay on time."
Cons: "The bathroom was slightly flooded, one bathroom the water wasn't running so I couldn't wash my hands. There are not enough amenities in the bathroom. The food could use a little improvement. Waiting for the baggage claim took too long."
Pros: "We liked the food and the friendly staff and the little things like a toothbrush and snacks."
Cons: "Why don't you board by zones? The long stressful line of all sections of the airplane is tiresome."
Pros: "Food is excellent with great choices and tasty snacks inbetween meals. Staff are short friendly and go above and beyond. Bathroom amenities are good and always clean."
Cons: "Entertainment options are limited. The movies and tv selection is small for long distance flights."
Pros: "Large body plane, A380 is exactly what's needed"
Cons: "Need more movie selections and USB outlets don't work given it's a newer plane. Was the same when I traveled to Seoul."
Pros: "Access to restrooms through out the plane should be encouraged to avoid traffic by users in one particular area"
Pros: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
Pros: "The price: my round trip ticket from Tokyo Haneda to JFK was only 850USD The layover is only 2 hours which is bearable and enough time to find the boarding gate and a little shopping."
Cons: "Everything else. You can check-in online within 48 hrs before your flight, but there is no QR code produced on their app for paperless check-in. The food was terrible, and the seats were not made for long flights. I really felt the "economy" vibe. They only provide disposable slippers, but everything else you need to check the lavatories if there were toothbrushes or mouthwash packets left. Overall, I will still consider flying this airline for any emergency flight back to the US, but if there will be a compeittive airline, maybe i'd try another. Their business class seem enticing.. maybe comsoder it too."
Pros: "Both of my roung trip got delayed for about an hour. The service was very so so compared to Korean Air. I couldn't get tickets through Korean Air because of no ticket available but next time I will definitely look forward Korean Air only."
Cons: "Just about everything."
Pros: "The service and the food"
Cons: "Nothing"
Pros: "Crew was very helpful"
Cons: "Turbulence"
Pros: "Great service, comfy spacious seats, decent meal service"
Cons: "Food was a bit bland"
Pros: "Great service"
Cons: "Dirty plane. Floor and tables not cleaned."
Pros: "The service and experience was excellent"
Cons: "I only wish the seats were more comfortable for such a long flight. I understand that the length of the flight cannot be changed… It is just difficult to set the entire time. I wish the premium seats cost less so that I could afford to lay down"
Cons: "The crew only came around with water every 3 hours or so. This is unacceptable on a long flight."
Pros: "Everyone was so personable. We had 4 adults , 2 boys and a baby girl so it was hard to get everyone situated but with the staff on the plane it was just simplicity. All of our needs were met , wether it was someone wanting an extra blanket or the baby needing food or even helping the 2 boys get situated before and after take off . They apparently love babies because they couldn't get enough of ours and were always wanting to play with her and make her smile (which goes along way) and that helped her not feel so groggy on the plane . They know it's a long flight so they get you comfortable even down to giving you slippers and great tasting food."
Cons: "The only thing I didn't like was the long flight but that's not the staffs fault, it was inevitable if your flying halfway across the world . the plane had 12 inch touch screen tv with music, movies, games , news , kids entertainment and even how to learn Korean so it it was very helpful in keeping you entertained throughout the plane ride ."
Pros: "The crew was lovely and very helpful. They were attentive and constantly providing beverages. The films were nice and a large selection. The food was delicious and it was overall a lovely flight which was nice since it was over 13 hours in length."
Cons: "It would have been nice for slightly more space but it is definitely not the most cramped economy class I have sat in. Additionally, it would have been nice to have different movies from my flight to Seoul but there is so much too choose from that this is not a real issue either."
Pros: "Everything was great except for delay."
Cons: "The delays."
Pros: "Crew was friendly"
Pros: "My travel with asiana is excellent. The crew are so professional and helpful..except for boarding need to be more organized.."
Pros: "For 14 hours, it was passable. Food surprisingly good (only chose Asian selections; Western food looked dismal). More movie options would be nice."
Pros: "l like the flight schedule and shutter bus to airport. staff was friendly and polite."
Pros: "Good food and entertainment. Crew was attentive and kind. Checkin was a breeze. Icheon airport is modern, comfortable and traveler focused."
Cons: "Economy class seats were hard to sleep in."
Pros: "On my long-haul flight from Seoul to JFK - the middle seat in my row was empty, the seats were much more spacious than Cathay Pacific, and I appreciated how there wasn't a 10 minute promotional video before watching every movie/TV show as with other airlines. I am very satisfied with this airline overall!"
Pros: "THE staff were really nice and kind."
Cons: "Not enough snack small amount of wine usually you get 1 small bottle. NOT enough movies choice. No control on the air over your head."
Pros: "I like how they gave us an empty seat in the middle."
Cons: "The food wasn't that great. It was better on the way in. Boarding took forever. It didnt seem like they came around with beverages."
Pros: "seats are comfortable for being economy"
Cons: "food was not great as used to be and for a long flight not to have extra snacks options its a bit hard."
Pros: "From Seoul, the staff were all quick and prompt."
Cons: "JFK Front desk clerk( she seemed to be an indian or Latin Indian) were so rude and she looked to have no idea for her job. Sorry to grade for " Boarding, Mediocore" Nevertheless, the girl made us too confused. our departure to HK thru Seoul, she gave us boarding pass only to Seoul and my husband uses a cane due to leg pain. ( he can not bend his leg properly). I asked her to give a front seat. She simply ignored my request. At least, she should better say yes or no! However, other staffs helped us!"
Pros: "Crew was attentive and the food for economy was good."
Cons: "13 hour from Seoul to NYC and the crew never once went into and took care of any of the four bathrooms in the lower cabin in economy class. On the flight two weeks before from JFK - they did a great job on the bathrooms.On both flights there was no need for the constant interruptions telling us to put the seat belts on. Just turn on the light no need to make an announcements in two languages."
Pros: "New aircraft with personal TVs; good food; efficient and professional service by the cabin crew"
Pros: "Better entertainment options."
Cons: "Loud children all over, my dietary choices for all three meals were messed up ever though I spoke to three different levels of Asiana employees to verify (due to the mistake on the flight to Korea). When I tried to explain to the flight attendant my dietary needs they couldn't be bothered and got an attitude when I asked for the meal that was being served. The flight crew was unfriendly. The bathrooms were crowded and chaotic after meals with no attempt on the flight crew to organize or redistribute the crowds (unsafe situation could occur). I waited 15 minutes at one point because there was simply no order. Some flight attendants were better than others but overall, they played favorites with certain groups."
Pros: "No complaint, everything was good."
Pros: "They had a show of different traditional Korean costumes. The girls then allowed the passengers to take pictures with them. A fun time."
Cons: "It was a long long flight. I wish they used those black holes for travel."
Pros: "Non-disruptive 15-hour red-eye flight from Hong Kong to New York was appreciated. Smooth and comfortable flight, no complaints here."
Cons: "In-Flight Wi-Fi was not available once reaching the continental United States."
Pros: "Seats were very comfortabe"
Cons: "Food was not great. It took over an hour for the bags to come through at JFK."
Pros: "Crew and ground Staff were very helpful and friendly"
Cons: "Extremely poor entertainment system - mostly old movies. No Bollywood movies"
Pros: "All no!"
Cons: "Seats are too close!"
Pros: "nothing"
Cons: "everything"
Pros: "Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines."
Cons: "Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best."
Cons: "Same as before. Dirty and smelly. Food was ok."
Pros: "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
Cons: "Could have been longer so I could get more sleep!"
Pros: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
Cons: "More food, drinks & snacks. Especially on such long flights."
Pros: "Friendly and efficient staff."
Pros: "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
Cons: "Very good"
Pros: "The staff and there were great movies on the flight."
Cons: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."
Pros: "Every aspect was smooth and efficient."
Pros: "Better crew today vs.my jfk to hkg flight"
Cons: "Flight delay"
Pros: "Friendly staff"
Pros: "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
Pros: "Great airline, punctual, attentive"
Cons: "Delayed flight after waiting for hours in Hongkong. The male flight attendant was inefficient. Did not check on passenger’s concern even after it was brought to his attention. Simple request for water took forever to arrive. Did not like meal so requested a cup of noodle instead but the noodle never arrived. It is stated in their menu that snacks like cup of noodle is available through out the flight but only when you stand up and get it from them. Very poor service. I will never fly Cathay Pacific again. That will be the first and the last."
Pros: "caring flight attendant went extra mile to move people into better seats if they were available."
Cons: "people in lowest economy seats (back of plane) did not get an amenity bag (ear plugs, toothbrush, eye mask)."
Pros: "Super friendly inflight staff, especially on my flight to canada"
Cons: "Nothing"
Cons: "I was NOT able to choose our seats, so we couldn't sit together and were in the last two rows, in middle seats! It also took us 15 minutes to jog to the opposite end of the airport to just make our connecting flight. I would not fly with Cathay again!"
Cons: "When the crew in the terminal begins moving the economy class passengers in the aircraft its all a mess. Passengers with seats in the front and the middle are blocking the hallway of the aircraft which force the passengers with seats at the end waiting with a long line.The Cathay flight from NY to HKG handle in a much better manner. They let the passengers with seats at the end go in the aircraft first so that these passengers will never blocking the hallway or making any long line.Hope the flight to New York can improve in this aspect."
Pros: "Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight."
Pros: "Excellent crew and nothing to complain apart from the economy seats being a bit stiff."
Cons: "Got stomach ache after eating the food."
Pros: "Everything!"
Cons: "Nothing!"
Cons: "The crew manager shouted to me and my 1 year old boy during the flight as my son cried. They did not offer any help, my family got insulted and cried. The worst flying experience in my life, will never take that again."
Pros: "Crew were nice."
Cons: "Very bumpy ride, and about a third of the entertainment touch screens did not work, including my sister's. Crew were helpful though throughout and gave us and others a $50 voucher for our trouble."
Pros: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
Cons: "The number of ads before in flight entertainment could start (i.e. movie), but that's a trade off I'm guessing, so not a big concern."
Pros: "The food quality was great, and they had cup noodles available upon request throughout the whole flight, which was a nice touch. The staff was lovely and very helpful, there were endless entertainment options, and the seats were roomy."
Pros: "The seats were very comfortable. Made it easy to sleep even in a middle seat."
Cons: "We had to wait outside the boarding area until right before boarding. Also they did not allow me to reserve a seat when booking."
Pros: "friendliness of crew and ease of boarding"
Cons: "food was ok"
Cons: "I am not a frequent flier on Cathay. I would say I would think twice before buying my next ticket. Their call centers and counter staff leave a huge amount to be desired. I called their help desk when I couldn't access my reservation. My problem is their systems push your first and middle names together as a first name in their systems so I couldn't access my reservation. I really, really struggled understanding the person on their help desk. Then 48 hours before my flight I tried to book my seats and get my boarding pass. There were no seats for a party of 3 traveling together and only middle seats for the 3 of us. I waited for 20 minutes calling their support center. Of course their team could not help. All seats were booked. Luckily she offered to book my seats for the return and we managed to get the last 3 together in the back of the plane. If you book through Kayak recommend immediately calling to book seat numbers. I have ran out of room but returning from Vancouver their systems didn't read American passports and everyone tried to get tickets issued the staff at the desk laughed when told and said they knew it was a problem....but it did keep the many skiers busy in the self service line:) Also the desk opens 2hours and 59 minutes before departure so don't arrive early"
Cons: "Where to begin....The flight was delayed an hr leaving Hong Kong. Then we were rerouted without notice to Newark International. Upon landing and changing our plans, we were told we were actually proceeding to our original destination in JFK. However, we have to wait for a new crew and we're stuck on the tarmac, on the plane for additional couple hrs. The experience was very aggravating, especially after such a long flight. Additionally, I find Cathays lack of transperancy with their customers very unprofessional. Sad as this is my preferred airline to flight but will take this into account for future bookings."
Pros: "Very good service and comfortable plane"
Cons: "Nothing"
Pros: "Crew was very nice."
Cons: "Missed connecting flight from Hong Kong to JFK. I was given another flight but had to wait seven hours. Meal vouchers did not cover enough for how long I waited. New flight was not direct like the original one so there was a layover in Vancouver. I was supposed to get back to New York on February 2nd at night, but arrived around 6:00am on the 3rd. This was a major inconvenience since I had school 3 hours after I arrived and then work. I would suggest to not have arriving flights and connecting departing flights less than hour and thirty minutes to two hours apart. Only for delay issues."
Cons: "I personally don't like how you can't choose seats until check in. Although the food menu states that noodles and snacks were available upon request, we were turned down several times when we requested. Food served, especially main entree, were barely edible. It was probably the worst airline food I've ever had, and I travel very frequently. When we arrived back at JFK from our trip, it took over 2 hours for our luggage to arrive at baggage claim."
Pros: "Had a very present experience. Crew was lovely and helpful. Liked that we had menus for meals and snack readily available. Felt like the food was better than the average plane fair and wine with the meal of you want it. Plenty of movies on the media screen. There was often a line for the toilets. We must have been a well hydrated flight. Attendants were good with maintaining the tissue paper etc when notified that it had run out Overall a very pleasant experience."
Pros: "I would like most of the employees of Cathay Pacific works in your company, they are very nice and also very kind to treat customers and kindly help us to solve problems during our traveling. I really appreciated. and I can say nothing but many thanks to all of Cathay Pacific employees. Ying Tao, SUN"
Pros: "-Staff were incredibly attentive and gracious at every step. Could not ask for more from them. The flight attendants were also really conscientious but also discrete about making sure that things were comfortable to passengers, for example making sure that windows were closed most of the time and lights were down so that people could sleep in between meals, and moving someone that was sick to a more comfortable and private seat, both for the sake of the sick individual and for the comfort of the people that had initially been sitting around them. -The complementary movie options were great and really helped pass the time on the 24+hr flight from NYC to Western Australia. -1 free large checked bag, which was very nice. -I think the complementary food and snacks were really yummy and generous, for airline food. I very much enjoyed the meals and snacks. Also, the complementary wine was a nice treat and tasted surprisingly good. -The complementary pillows and blankets were nice, warm, and soft. -The flights were on time, much better than American airlines that I've flown on. -The bathrooms were cleaned regularly throughout the flight and were much cleaner and nicer smelling than other airlines that I've been on."
Cons: "The only thing thing that could really be improved upon (which is not as much the airline's fault as the plane manufacturer's fault) is that the economy seats and cabin layout could be more comfortable for long flights. I understand how hard it must be to design a plane that fits that many people and that's comfortable for 24+hrs of flying, but a few improvements could relatively easily be made I think, which would improve the experience dramatically: -If the seats were softer (and perhaps more ergonomically designed with an average person's shape in mind) it would make a world of difference, I think. -Being able to put the arm up on the wall side of the window seat would make it much more comfortable. -Padding on the arms would also help. -Of course more leg space and wider seats would make a world of difference, but I know that is tough to do since space is limited."
Pros: "Everything went us per schedule. The staff nice and polite."
Cons: "The seating is too cramped ."
Pros: "amazing they offer a meal!"
Cons: "as it was a red eye flight it would've been great if there were more seats open so one could sleep. the leg room is pretty small even for a not-tall person (5'4")"
Pros: "Nothing"
Cons: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"
Pros: "Crew is always very attentive and helpful."
Cons: "Need to have more movie and tv show choices. The food could also be a bit better."
Pros: "After being unexpectedly upgraded to premium economy at the gate, I was very pleasantly surprised to find that the seats were even more comfortable than I would have expected for this section. The reclining pitch was excellent - even for the people sitting behind. There is a hassock-like panel to elevate one's legs about 45 degrees. Almonds instead of peanuts, a menu option with a main of a nice piece of steak (that could be cut with an airline knife!), amenity kit... Very happy passenger."
Pros: "The quick response of flight attendants and the comfort of the economy seats."
Cons: "48 hr preboarding online checkin is nonexistent. Error messages via link."
Pros: "Excellent service. Very clean, mostly."
Cons: "Tight seats. Not the worst, but still tight. Bathrooms could get messy and unstocked."

They made us check carry ons despite the entire aircraft overhead space being empty

Pros: "the crew took very good care of us"

Departed 25 min late with no explanation. Arrival time was very off due to late departure but would have appreciated a better estimate.

I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though.

The whole experience was great. Boarding is so orderly. The staff is super helpful. The wifi works great the whole flight so I was able to text for the entire flight. The best part was that it was orderly even when we were exiting the flight.

Cons: "The crew wasn’t super friendly but they were nice."
Pros: "Not much"
Cons: "Crew kept bumping me in flight. Deplaning took too long."
Pros: "The staff were awesome!"
Cons: "no covid-19 precautions were taken."
Cons: "Boarding from rear to front."
Cons: "No social distancing at all while boarding and exiting the plane you must keeplpeople in their seats !!! I love your airline although I usually just pick the best deal but it’s always a pleasure when that option is also delta"
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "The crew very professional. My flight was on time."
Cons: "Great flight all around."
Pros: "Well organized and easy to check in."
Cons: "No"
Pros: "Plane seemed well maintained and newer. Crew seemed friendly."
Pros: "Prompt boarding and departure."
Cons: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"
Pros: "Crew was lovely"
Cons: "Flight was delayed 8 hours. Both the pilots and flight attendants timed out at different times. After boarding we had to deplane because crew was timing out. Had to fly new crew in from Atlanta. Was in airport from 10:50am to 8pm with airlines offering a bag of chips and water."
Pros: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Cons: "Nothing I can think of-10/10"
Cons: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"
Cons: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."
Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."
Cons: "Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that"
Cons: "Flight was cancelled after multiple delays and waiting 8 hours"
Pros: "Crew was friendly, cabin was clean."
Cons: "No Tvs"
Cons: "We were already very delayed, the flight crew was not nice"
Cons: "Choice of healthier snack"
Pros: "Flight attendant in first class was amazing."
Pros: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Pros: "Arrived on time and smooth flight though it was completely full"
Pros: "Everything went smoothly. Even though we were delayed for 10 mins We still managed to make it to NYC on time. The crew was friendly. The entertainment was exceptional. Really I have no complaints. I am so happy that they were able to accommodate a seat change at no charge as well."
Pros: "Overall Service!!!!"
Cons: "People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much"
Pros: "Fine, courteous"
Pros: "Excellent flight with efficient service. Flight was on time and friendly staff"
Cons: "Efficiency"
Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."
Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."
Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."
Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"
Cons: "Delayed for no reason"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Great trips notifications"
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Pros: "Cabin crew were great. Food selection is good and appreciate the snacks."
Cons: "Wish all seats and electrical outlets. Was forced to check my bag at the gate and DID NOT think it was nessesary. There was plenty of room on the plane. They also didn't allow me to take my medicine out before it was checked. Luckily there were no issues with getting it back."
Pros: "Pleasant crew, newer plane, and very efficient travel time"
Cons: "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."
Pros: "The flight itself was fairly quick."
Cons: "We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment."
Cons: "There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone."
Cons: "Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again"
COVID-19 information

Safety measures for airlines flying from Chengdu to New York

Airlines flying from Chengdu to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Chengdu to New York

Mandatory masks

Masks required on board, masks provided on flights from Chengdu to New York

Social distancing seating

Middle seats unavailable to book on flights from Chengdu to New York

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Chengdu to New York

Flexible cancellations

Waiving of change fees. Search flexible flights from Chengdu to New York

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Chengdu - New York Flights

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Chengdu (CTU)China

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New York - Chengdu

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