Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0
The fact that this airline exists should somehow be illegal. At one point I felt like a hostage before I even got on the plane. That should tell you everything.
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5.6
Ordered Indian veg meal. Two meals were identical third was poorly cooked carrots in a gravy. Very ordinary food quality. Ask for a glass and f wine and give you less than 1/4 of a small plastic cup.
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7.6
Nice plane. Appreciated priority boarding for my son and me. Also lost my phone right before boarding and someone was sent to look for it. Some members of crew were very helpful while others were straight up rude when I asked for assistance.
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3.3
Delayed twice - on my way to an my overnight layover to see a friend in Beijing and then on my way to Tokyo.
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4.0
Nothing Our flight from Bangkok to Beijing was delayed for 10 hours. Nobody contacted us, their costumer service line was useless as nobody answered, we had no information on our flight. Awful experience, mediocre airline.
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2.0
Airline staff Delayed flights (2 legs, 4 hours) and mishandled luggage
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2.0
Airline staff Delayed flights (2 legs, 4 hours) and mishandled luggage
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6.0
People were nice Food
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2.0
delayed
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5.6
Food and Entertainment was worst. I travel 2nd time with Air China. This I feel like traveling with local Chinese service not like international service
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2.0
The fact that this airline exists should somehow be illegal. At one point I felt like a hostage before I even got on the plane. That should tell you everything.
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5.6
Ordered Indian veg meal. Two meals were identical third was poorly cooked carrots in a gravy. Very ordinary food quality. Ask for a glass and f wine and give you less than 1/4 of a small plastic cup.
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3.3
Delayed twice - on my way to an my overnight layover to see a friend in Beijing and then on my way to Tokyo.
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4.0
Nothing Our flight from Bangkok to Beijing was delayed for 10 hours. Nobody contacted us, their costumer service line was useless as nobody answered, we had no information on our flight. Awful experience, mediocre airline.
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2.0
Airline staff Delayed flights (2 legs, 4 hours) and mishandled luggage
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2.0
Airline staff Delayed flights (2 legs, 4 hours) and mishandled luggage
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6.0
People were nice Food
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2.0
delayed
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5.6
Food and Entertainment was worst. I travel 2nd time with Air China. This I feel like traveling with local Chinese service not like international service
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