Find Cheap Flights from Chicago to Akron/Canton (CHI - CAK)

While a commuter plane is, by nature, smaller, United's fleet are well arranged to give you ample room if you're of average size to get comfortable. The seats are cushy and wide enough to relax without being too close to your seatmate if you're on the wide side of a three-wide craft. I was glad of once again having an excellent seatmate who was friendly and outgoing.

The only thing I liked about this flight was that I eventually got off it.

First of all, my connection flight was in a completely different concourse, which required me to go outside for a shuttle - mildly inconvenient. After boarding, we're informed that we have mechanical issues. The passengers' phones gave us more accurate and updated info than our captain. By the time he told us we'd be delayed an hour, we'd already gotten the text. We waited an hour for a second plane - at a gate that did not have nearly enough seats for one plane full of people, much less two. Very little apology for the delay. And no snacks served. This was a less-than-average experience.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

The attendant was very gracious and caring. Kudos to the pilots. They handled the aircraft very well under questionable winter weather even for the great lakes region.

Had a three hour wait for an aircraft. The wait was for a flight to come in form Ottawa. There seemed to be plenty of other aircraft sitting around O'Hara not being used. Also the deicing process can use some much needed review. Having to wait over an hour for a deice unit to come to the aircraft is just way inefficient and I would think more costly to the company. It is certainly irritating to your customers who have just spent three, maybe five or more hours in a crappy air terminal waiting to get the heck out and on their way home.

the crew is awesome and very helpful and slightly speedy

I was hoping for a window seat the entire flight the only disappointing thing

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Getting to my destination

Cold service, playing taxi around Chicago for 45 minutes and arriving late, taking off from Chicago and boarding late, Geo Metro style cabin.

The airport was small and it took minutes to get to the curbside pick up.

Akron did not have a designated pick up area.