CHI - BER
Find cheap flights from Chicago to Berlin
Good to know
|April||Best time to beat the crowds with an average 13% drop in price.|
|June||Most popular time to fly with an average 22% increase in price.|
Average price round-trip
|$683||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Chicago to Berlin
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $400 or less one-way and $554 or less round-trip.
- The cheapest flight from Chicago to Berlin Brandenburg was found 32 days before departure, on average.
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be May, June and July. The cheapest month to fly is April.
- Morning departure is around 13% cheaper than an evening flight, on average*.
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Top 4 airlines serving Chicago to Berlin Brandenburg
Scores according to KAYAK customer reviews
Pros: "Accommodating a lot more than American Airlines."
Cons: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."
Cons: "Boarding zones is confusing. What does boarding zone "basic" mean?"
Cons: "the crew seemed be very stressed!"
Pros: "The crew was gracious, kind, and very accommodating. Lots of leg room and comfortable seat on the A321, “my flight” on the screen"
Cons: "Video feed from the nose and underbelly of the plane in flight as an option on the screen"
Pros: "The A330 was comfortable and the crew was efficient and cheerful."
Cons: "Delta is the best experience we've had of late."
Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "The crew were so kind and professional"
Cons: "The flight delay was a pain"
Pros: "Matt was great. I had an exit row so it was comfortable."
Cons: "Deplaning takes FOREVER"
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "Crew were great, on time, helpful, friendly."
Pros: "Everything was amazing"
Cons: "The food not so much breadddd"
Cons: "Not the yet"
Cons: "At least one hour late"
Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"
Pros: "Wheelchair waiting at gate, very easy transit"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Cons: "No upgrade"
Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."
Pros: "At the counter the staff is friendly, nice."
Cons: "There is no one to organize the lines to the self check in on the computers, basically a mess, nobody knows how many lines are there."
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "It was very good flight"
Cons: "Padding on seats are worn out. Very uncomfortable"
Pros: "Ontime boarding, few minutes delay made up enroute for ontime arrival."
Cons: "Cabin service interrupted by turbulent weather."
Cons: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Cons: "No Wi-Fi"
Pros: "Courteous crew"
Cons: "Not enough room. Older plane model. No screens for entertainment."
Pros: "Quick boarding, nice staff, good entertainment available."
Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"
Pros: "Flight attendant had nice attitude."
Cons: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "Very early"
Pros: "We had comfort class and it's very nice"
Cons: "Both Crews at airport and on flight aren't very friendly, I guess this is the nature of all American flight after seeing how customer being treated from the United incident"
Pros: "It got me home."
Cons: "Although I paid for a first class ticket I was seated in coach. The plane was a commuter jet, and I suspect that Delta added one or more rows of seats because even though I'm of average height and less than average weight I had no leg room at all, and the hip room was minimal at best."
Cons: "This flight was canceled and the flight they put me on was terrible."
Pros: "The flight crew was great"
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Cons: "Our seats were assigned at the gate. We were literally seated in the last 2 rows of the plane. It was loud and tight and I would have NEVER booked those seats!! The whole fiasco was a complete turn off. And will make me reconsider booking through delta especially if it's a connecting flight!"
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Pros: "This flight was quick to board and after a short flight was quickly back on the ground. No rating for food and entertainment because they are not available on such a short flight"
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "Very nice airplane and pleasant crew"
Cons: "Wifi on klm"
Pros: "The crew was very kind"
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Cons: "Too hot inside the aircraft"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Cons: "The plane was very hot"
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Pros: "The crew"
Cons: "Seat comfort"
Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "Quick flight"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "The service"
Cons: "The seats"
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Pros: "kLM staff was great."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Cons: "We did not get two of baggage at the destination."
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Pros: "Comfort economy well worth the extra."
Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Pros: "Great food"
Cons: "Sears we're toooo small"
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Same as above"
Pros: "Excellent service, excellent food."
Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "Enough space good wine and on time"
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Pros: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Cons: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Pros: "The crew was great"
Cons: "1-2 +cms leg space"
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Pros: "The bread was fresh and food better than other times"
Cons: "Crew is always aggressive and unfriendly"
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Cons: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Pros: "Incredible staff. Super polite"
Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Cons: "There was no entertainment available."
Cons: "Boarding clusterf..."
Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Pros: "Amazing crews!"
Pros: "The cue lines per zone are a brilliant idea!"
Cons: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."
Pros: "The only thing that I like about the flight was that it was easy to boarding"
Cons: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Cons: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Pros: "On time."
Cons: "Did not seat together passengers, although booked and checked in at the same time."
Pros: "Quiet! No noise-canceling earphones needed. Delicious food."
Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"
Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."
Pros: "That flight have been short"
Cons: "Fly attendants have been in hurry when they served snack"
Pros: "The cabin crew were excellent"
Cons: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Cons: "I don’t know why they keep making boarding with stairs and bus."
Pros: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Cons: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Pros: "The friendliness and courtesy of the staff."
Cons: "One piece of my luggage was left behind in Paris."
Pros: "Only the cabin crew was good."
Cons: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Pros: "Free snack and drinks. Good service."
Pros: "Courteous crew"
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Pros: "it was cancelled so they got me on the next flight on Turkish"
Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Pros: "No delays, service with a smile"
Cons: "Nothing to report."
Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Pros: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Cons: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "quick flight 10 min ahead schedule"
Cons: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Pros: "The food, the facilities, the seat, everything."
Pros: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."
Pros: "Great entertainment options"
Cons: "No internet from Chicago to Iceland didn't help"
Cons: "Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge."
Pros: "Food good, flight good."
Cons: "Dinner should be served right away so you can sleep after, not half way through the flight."
Cons: "It was very warm on the plane for the 6+ hours of flying, making it difficult to sleep or be comfortable."
Cons: "2 list bags"
Pros: "Everything was good for economy class."
Cons: "The first leg of our Iceland Air fight was delayed, but they didn't update the departure time until after it was obvious that the plane wasn't going to be there on time. So we hurried to the gate only to wait nearly an hour. I wish they had updated the departure time earlier."
Pros: "Crew was very nice. Flight was comfortable."
Pros: "Flight attendant was really hot and super helpful"
Cons: "Getting our actual row that we selected"
Cons: "You could have told me ahead of time that it costs $95 to bring a suitcase on board"
Pros: "I like the short trip from Chicago to Oslo, it is the shortest trips out of all the airlines. Staff is sweet and helpful, seats comfortable, and prices are reasonable."
Cons: "I usually travel with airlines that serve dinner and a breakfast. Iceland air is the only one I have experienced not doing that. Entertainment is a little more sparse than other airlines, often I get the same movies and tv series episodes on my way back from my trip as I had going there."
Cons: "The first leg Chicago to Iceland was uncomfortable due to the seats for some reason. From Iceland to London seats were much more comfortable. Iceland employees are the most friendly and helpful airline people I have ever dealt with."
Pros: "The crew was very friendly and out going. They gave excellent service."
Cons: "Give better updates if flight is delayed and speak more loudly when making announcement in the airport. It was difficult to hear their announcement."
Pros: "Crew was not welcoming. Food was not good. Seats were horrible."
Cons: "All the above"
Pros: "Everything was on time and no hassle with boarding passes luggage and boarding. I liked that there were 2 exits in Iceland. All staff that we encountered were awesome. Overall a good flight. Loved the entertainment options. Liked getting the water bottle when we boarded and the blanket and pillow."
Cons: "I was expecting a bigger plane and seats for overseas travel. I was surprised when the plane was same size and capacity that I fly within the continental US. I could not fit my usual carry on bag under the seat in front of me and I can always fit that under on other flights I’ve been on. I felt the seats were really tight which made it difficult to sleep. Sleeping on the plane is necessary when traveling internationally."
Pros: "Flight was fine. We fly economy and we know what to expect; all was fine."
Cons: "The late departure was not an issue for us; however the flight information board was poorly updated. Since we were connecting to a second Iceland Air flight, a nonissue. However those connecting to another airline with limited time would have been rightfully frustrated."
Pros: "The crew was extremely friendly and helpful, and flight staff were timely and there was good communication."
Cons: "I assumed an evening international flight would serve dinner, so it was disappointing that this wasn't the case. I wasn't able to enjoy the entertainment because I brought Bluetooth headphones instead of ones that plug in, and none of the movies or TV shows had subtitles."
Pros: "We had a ton of space and it was so comfortable. I would fly with them everywhere I go if I could."
Cons: "Theres nothing I would say I “didn’t like”. Great experience."
Pros: "Overall great airline"
Cons: "Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting..."
Cons: "Poor boarding process; took more than one hour Poor service No help with connecting flights"
Pros: "The lights were off from start to finish so we could sleep the entire way. No unnecessary announcements to annoy. Loved there was a pillow and blanket on all the seats and water as you boarded. I didn’t not eat or drink, so no comments there."
Cons: "Entertainment lacked options."
Pros: "Service seamless,"
Cons: "Seats not the most comfortable in the world, could not figure out entertainment, wifi did not work"
Pros: "Flight left on time. Staff friendly."
Cons: "Seats are not super comfortable."
Pros: "Flight rebooked fort they next day"
Cons: "Am waiting at hotel (only gave voucher for a single room for two people - my nephew and I). Room won't be ready until 14:00. We are exhausted from an overnight flight and have no where to go so we're stuck at the hotel. For several hours. I am tired and cranky."
Cons: "For the price food should be included"
Cons: "Ordered food off their website and wasn't given a meal."
Pros: "I liked the water bottle and blanket and courteous staff"
Cons: "It would have been nice to get a complimentary snack or meal since the flight is so long"
Pros: "I saw a lot of bad reviews and got nervous, but I had no trouble at all. I only wish they served food..."
Pros: "Clean plane. Nice crew. On time."
Cons: "No food service unless you paid for it al la carte. I would expect a bag of peanuts at minimum but preferably a breakfast! WiFi available... but again at a price. I would expect it free. I did not have ear-phones for the entertainment. Had to pay 8 euros to buy some! How long has that been an up fee?"
Cons: "no communication from crew and cockpit. we were sitting an hour on the runway without getting info what is going on. almost missed my connection because if the delay, where btw the crew won't give you any information either about connecting flights (e.g. gate#)"
Pros: "We safely arrived."
Cons: "The plane was only a 757, so smaller and more cramped. No food was served despite it being a 6+ hour flight. The screen in front of my seat did not work, but would not shut off. The seat next to me the headphones jack did not work. We were also late taking off and landing, making our connection very tight"
Cons: "Since my first int'l flight in 1980 I have never had one on which there was no food - no food - offered as a gratuity. I received 2 cups of water and asked for a cup of coffee. Aside from the food issue, this practice risks passengers' dehydration. No headphones offered, no pillows. Plane late departing from Reyjavik to Paris. Cramped airport. No place to sit other than the floor and on radiators."
Pros: "Quick boarding to minimize a delay. Good communication about the delay. Being handled a bottle of water upon boarding."
Cons: "Late departure, crew was scarce, paying for food and drink on an international flight."
Pros: "The crew and check in were easy and fast in CHI. The flight was just fine - be ready for Icelandic first then English - fun experience for sure! The detailed information they gave about what to do about our next flight in Reykjavik was helpful and proactive. One stewardess on the flight even gave my wife a whole extra large bottle of water and said, "Anything for the new mother!" Good customer service and sensitivity."
Pros: "I sat in seat 7F..had plenty of leg room and staff was friendly and helpful"
Cons: "Missed connection by a minute and got delayed ten hours."
Pros: "In theory a short connection to the US"
Cons: "No food unless you pay Staff not very nice Transfer at Reykjavik airport"
Pros: "Water was nice, boarding was ok, seat wasn't too uncomfortable"
Cons: "No food"
Pros: "Easy boarding. Delayed but arrived on time."
Cons: "No meal"
Cons: "For such a long flight, I was shocked that we didn't even receive a snack. It was my first experience."
Pros: "The airline hospitality was very good. If our flight was on time the 40 minute connection would have been fine. Iceland airport is very small and easy to get throu."
Cons: "Our first plane didn't show up or have fuel, so we departed an hour and a half later. We missed the connecting flight in Iceland, but they already had us booked on another flight that day."
Pros: "Movies were available to watch."
Cons: "The only thing offered was one drink and this was an international flight. The flight was delayed which resulted in us arriving only fifteen minutes before boarding our next flight which was also delayed. You had to pay for internet unless in their premier club."
Cons: "Business class seats in Row 1 were AWFUL! No leg room and no foot rests. The most cramped and uncomfortable transatlantic flight we hsve ever taken. We had chosen tso seats in row 3 or 4 when we booked this flight months ago. But when we got our bosrding passes, our seats had been changed to row 1. We got off the plane in Reykjavik barely able to walk. The airport layout in Reykjavik where we changed planes was not well thought-out ... almost no signs,long lines. We thought ee would miss the flight to Stockholm. That flight was OK; we had better seats. But we were--and still are--so upset about the Chicago to Reykjavik flight that I will not fly again on Icelandic."
Pros: "The flight was very comfy. Icelandair has large planes that don't feel at all cramped even in economy. The flight staff was very friendly and helpful. Keeping everything near and orderly. Made for a great flight."
Cons: "Only thing is we ran a little behind and the left my suitcase in Reykjavik. So I arrived to Zurich with only the clothes on my back and 1 change of clothes in my carryon. hoping for the airline to deliver it soon. The Zurich airport was quite helpful in making me a lost bag report and giving me a tracking number and even looking up where my bag was."
Pros: "This was probably the worst flight I have ever been on (and I have flown internationally a lot - and travel weekly for work purposes Icelandair - hands you a bottle of water and you never see the flight attendant again - this for a 6 hour flight!!!!!! the plane was extremely hot there was no communication to tell people what was going on, that we were late, agents to help - etc etc - nothing needless to say - I will never fly Icelandair again others were worse then us - some had no flight to be redirected too - and side note - the customer service counter at Birmingham - had NO ONE there for over an hour - they had to finally call someone to come down and help the many people there"
Cons: "Icelandair was delayed out of Chicago - but the agent stated our flight would be fine - we would only be arriving 15 min late - and even so - they would "hold" the flight" . We arrived and ran to the gate- people were still boarding - gate was open and the agent said to us and others - oh you are the Chicago people - you have to go to customer service. We find out we have been "bumped" off the flight and placed on a new flight 2 hours later with a non direct flight - we have to go through Birmingham now. We are delayed again out of Iceland and get into Birmingham 1 hour late. We were never told that we had to reclaim our luggage. When we preceded to reclaim our luggage - there was NO luggage. and spent over an hours looking for it Icelandair never put our bags on the plane - and stated they would go on flights sometime the next day - we still have no word"
Pros: "Crew was relaxed and kind."
Cons: "Delayed boarding. We left an hour late which resulted in a sprint through Reykjavik and missing luggage when i arrived at my final destination."
Pros: "The flight themselves were fine. Crew and planes were all up to par"
Cons: "The layover in Iceland was very tough for me. our the first leg of our journey has been delayed which is fine those things happen the airline had auto rebooked us as we were going to miss our second leg. However it wasn't until we attempted to board that new flight that we were told we needed new boarding passes as we had been rebooked again. We went and got our boarding passes and went to our gate to wait. We had been waiting there for maybe 15 minutes and became worried as no one standing around us was headed toward our destination and our flight was not on any television screens. I went back to the service desk and found out that there had been a gate change. We ran accross the airport and were nearly the last people in line for our next leg. Naturally our luggage did not follow us. We did receive our luggage a day later."
Pros: "I liked the seats, blankets, and pillows."
Cons: "The service was not good. No food was offered, everything was for purchase. Plus, only one beverage round on a 9 hour flight! We had to ask for water and it was given, but almost like well, OK, but don't bother me. Plus, our flight was delayed in Chicago, so we got to Iceland late. We made it to our connecting flight to Hamburg, but our luggage did not."
Pros: "Good entertainment (tablet, movies ), but it was the only good point"
Cons: "My second flight has been cancelled and replaced by an other flight 8 hours later. I as really annoyed but still I wanted to go out-of the city and visit a little bit. But in the end this flight has been so late that I haven't been able to do it... + no food in the plane (even though I was supposed to arrive in Paris at 1pm and I finally got there at 10.30 pm...)"