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Find Cheap Flights from Chicago O'Hare International to London Gatwick (ORD - LGW)

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Chicago O'Hare International to London Gatwick Flight Information

Flights Arrive in London Gatwick
Flights Depart from Chicago O'Hare International
Flight Price $354
Distance 3,963 miles
Airlines Norwegian, Norwegian Air UK, WOW air, Icelandair, British Airways

Good to Know

Low Season:
April
Best time to beat the crowds
4%
expected price decrease
High Season:
July
Most popular time to fly
24%
expected price increase
Average Price:
$445
(avg. price over the last 2 weeks)
Good Deal:
$388
or less (round trip)

When to Book Flights from Chicago O'Hare International to London Gatwick

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $387 or less.
The cheapest flight from Chicago O'Hare International to London Gatwick was found 51 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is April.
Morning departure is around 2% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Chicago O'Hare International to London Gatwick Flights

How long does a flight from Chicago O'Hare International to London Gatwick take?
An average nonstop flight takes 7h 45m, covering a distance of 3963 miles.
How many flights are there between Chicago O'Hare International and London Gatwick?
There are 15 (nonstop) flights between Chicago O'Hare International and London Gatwick per week, averaging 2 per day.
Which airlines provide the cheapest flights from Chicago O'Hare International to London Gatwick?
In the past 3 days, the cheapest round-trip tickets were found on Norwegian ($354), Norwegian Air UK ($355) and WOW air ($360).
Do I need a passport to fly between Chicago O'Hare International and London Gatwick?
Yes.
Which airlines fly most frequently between Chicago O'Hare International and London Gatwick?
Norwegian Air UK (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Chicago O'Hare International to London Gatwick?
For Chicago O'Hare International to London Gatwick, Friday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from London Gatwick back to Chicago O'Hare International, the best deals are generally found on Thursday, with Wednesday being the most expensive.

Book cheap flights from Chicago O'Hare International to London Gatwick (round-trip)

Airports
Origin
Chicago
$354
only
$354
Destination
London
$354
only
$354
Fri, Jan 11
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Wed, Jan 30
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 20 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
ORD
LGW
Good 6.3

Decent seats

Not even one glass of water offered on the 8 hr flight. Inexcusable! Crew was not overly friendly either.

ORY
EWR
Mediocre 2.0

Also no video screens for such a long flight

EWR
FCO
Okay 5.3

Cheap flight that left somewhat on time. The middle seat wasn’t open so it made for a pretty easy flight.

No beverages or snacks. Nothing to watch and the plane was dated.

CDG
LAX
Good 7.6

Afternoon Departure time is convenient

They will give you a small cup of water for free if you ask for it but they don't let you know that.

ARN
LAX
Excellent 8.6

Really nice service reps! Liked them a lot, the guys were very friendly and pleasant.

Loved the idea that I could select a hot snack. The photo showed a delicious looking piece of pizza and when I asked to confirm whether it was indeed pizza, I was told yes. Instead I got a large hot pocket with questionable cheese. It was pretty unappetizing seeing that it was heated in a plastic wrap. I really did not want to eat it but was famished. I did not get what was sold to me.

Sun, Dec 2
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Sun, Dec 16
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 15 days
2.0MediocreShow reviews
Overall 2.0 Mediocre
Based on 1 reviews
Boarding
5.7
Comfort
5.9
Crew
6.4
Entertainment
6.1
Food
5.1
JFK
LGW
Mediocre 2.0

Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

LGW
AUS
Good 6.0

Flight attendants very friendly

Difficult to get water during flight. 2 hour delay sitting on the tarmac at airport.

JFK
LGW
Good 6.0

Excellent enteraintment

Delayed flight and no food no water and less comfortable seats.

BOS
LGW
Mediocre 3.0

Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

SIN
LGW
Excellent 9.3

Food are nice Have IFE on broad

Sun, Nov 25
ORD
Chicago O'Hare International
LGW
London Gatwick
20h 05m
Sun, Dec 16
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 22 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Thu, Jan 31
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 20m
Thu, Feb 28
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 25m
Trip: 29 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,879 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
SEA
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

PDX
SEA
Good 7.3

Short flight limited beverage choice, but pleasant underbooked flight.

TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

KEF
SEA
Excellent 10.0

Always nice to travel with this airline and I will be in the air with them again

Thu, Apr 25
ORD
Chicago O'Hare International
LGW
London Gatwick
11h 50m
Fri, May 3
LGW
London Gatwick
ORD
Chicago O'Hare International
14h 58m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,091 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
JFK
LHR
Excellent 9.6

Love the personal entertainment feature.

Would be nice to have more legroom in coach!

AMS
LHR
Good 6.6

service was good

seats are too congested

LHR
LAX
Excellent 10.0

Luggage arrived 2 days late.

LHR
BOS
Good 6.6

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

MRS
LHR
Mediocre 3.6

Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare

Fri, Feb 1
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Thu, Feb 7
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 45m
Trip: 7 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
DEN
CDG
Excellent 8.3

Pre loading of handicapped was insensitive and inefficient. People with disabilities were told to board and then made to stand in the jetway for over ten minutes. All the while the staff laughed, joked and stood around doing nothing to solve the situation.

Gate staff-terrible attitude and service! They would never be hired elsewhere.

BOS
LGW
Good 7.2

good space, especially with 3 seats to myself;)

-my monitor/screen did not work (many others too) until they rebooted the whole system after at least 45 minutes into the flight -no food, no snack, no drink

ORD
LGW
Good 6.3

Decent seats

Not even one glass of water offered on the 8 hr flight. Inexcusable! Crew was not overly friendly either.

MAD
JFK
Good 7.3

Flight attendant on the Madrid to JFK flight in the Premium cabin was outstanding. Quick service and just the tight amount of interaction. Food was surprisingly good too. Ordering galley items from the video console works great.

Boarding process in Madrid in like a cattle drive. Probably not the airlines fault but was unpleasant. Premium class seats could use a bit mor padding and the footrests are useful for only very short people.

OAK
OSL
Mediocre 2.0

Nothing. Next flight to Vienna was 2 days later and have a flight on Friday I needed to catch so couldn’t wait.

Not being reimbursed for a flight or a hotel

Mon, Nov 5
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Sun, Nov 11
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 7 days
2.0MediocreShow reviews
Overall 2.0 Mediocre
Based on 1 reviews
Boarding
5.7
Comfort
5.9
Crew
6.4
Entertainment
6.1
Food
5.1
JFK
LGW
Good 6.0

Excellent enteraintment

Delayed flight and no food no water and less comfortable seats.

LGW
JFK
Mediocre 3.3

NOTHING!!!!!!

I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

LGW
JFK
Excellent 10.0

Efficient, quick, well organized

Nothing really

SIN
LGW
Excellent 9.3

Food are nice Have IFE on broad

JFK
LGW
Mediocre 3.5

new plane

horrible check in and boarding experience

Thu, Mar 14
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 20m
Tue, Mar 19
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 25m
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,879 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
CLE
KEF
Good 7.0

It was really nice to stretch out and not have a full plane to fly overnight.

FRA
KEF
Okay 5.2

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

KEF
BOS
Mediocre 2.0

See above.

KEF
MSP
Excellent 9.6

There were a lot of old movies in the offerings.

Thu, Dec 6
ORD
Chicago O'Hare International
LGW
London Gatwick
11h 40m
Mon, Dec 10
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

SXF
KEF
Good 6.3

Seats are too small

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Wed, Dec 5
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Mon, Dec 10
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 6 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
ORY
EWR
Mediocre 3.6

We arrived in destination airport intact.

Airplane was in awful state of disrepair. Literally nothing worked. Starting with overhead compartments that got jarred loose to the non-functional entertainment system to the reading lights, which didn't work (and to make matters worse they turned lights off). They didn't even try to hide that they don't care - some of the seats were off color! Clearly recycled from some aircraft junkyard!

ORD
LGW
Good 6.3

Decent seats

Not even one glass of water offered on the 8 hr flight. Inexcusable! Crew was not overly friendly either.

MAD
JFK
Good 7.3

Flight attendant on the Madrid to JFK flight in the Premium cabin was outstanding. Quick service and just the tight amount of interaction. Food was surprisingly good too. Ordering galley items from the video console works great.

Boarding process in Madrid in like a cattle drive. Probably not the airlines fault but was unpleasant. Premium class seats could use a bit mor padding and the footrests are useful for only very short people.

OAK
OSL
Mediocre 2.0

Nothing. Next flight to Vienna was 2 days later and have a flight on Friday I needed to catch so couldn’t wait.

Not being reimbursed for a flight or a hotel

CDG
BOS
Excellent 8.0

The screen to watch movies and TV on every seat is the best

I can’t think of anything that disappointed me

Sat, Apr 6
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 15m
Sun, Apr 14
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 10m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,879 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

CLE
KEF
Good 7.0

It was really nice to stretch out and not have a full plane to fly overnight.

KEF
MSP
Excellent 9.6

There were a lot of old movies in the offerings.

KEF
SEA
Excellent 10.0

Always nice to travel with this airline and I will be in the air with them again

KEF
SEA
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

Wed, Nov 14
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Tue, Nov 20
LGW
London Gatwick
ORD
Chicago O'Hare International
30h 30m
Trip: 7 days
2.0MediocreShow reviews
Overall 2.0 Mediocre
Based on 1 reviews
Boarding
5.7
Comfort
5.9
Crew
6.4
Entertainment
6.1
Food
5.1
LGW
JFK
Mediocre 3.3

NOTHING!!!!!!

I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

JFK
LGW
Good 6.0

Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.

I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.

JFK
LGW
Good 6.0

Excellent enteraintment

Delayed flight and no food no water and less comfortable seats.

JFK
LGW
Mediocre 2.0

Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

SIN
LGW
Excellent 9.3

Food are nice Have IFE on broad

Wed, Mar 6
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Wed, Mar 20
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 14 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
ORD
LGW
Mediocre 2.0

They waited so long before notifying passengers of the problem

No refreshments were provided to a whole passenger group while they waited in a line to find out what to do and at the end things were still not resolved

ORY
EWR
Mediocre 2.0

Also no video screens for such a long flight

ORY
EWR
Mediocre 3.6

We arrived in destination airport intact.

Airplane was in awful state of disrepair. Literally nothing worked. Starting with overhead compartments that got jarred loose to the non-functional entertainment system to the reading lights, which didn't work (and to make matters worse they turned lights off). They didn't even try to hide that they don't care - some of the seats were off color! Clearly recycled from some aircraft junkyard!

ARN
LAX
Excellent 8.6

Really nice service reps! Liked them a lot, the guys were very friendly and pleasant.

Loved the idea that I could select a hot snack. The photo showed a delicious looking piece of pizza and when I asked to confirm whether it was indeed pizza, I was told yes. Instead I got a large hot pocket with questionable cheese. It was pretty unappetizing seeing that it was heated in a plastic wrap. I really did not want to eat it but was famished. I did not get what was sold to me.

DEN
CDG
Excellent 8.3

Pre loading of handicapped was insensitive and inefficient. People with disabilities were told to board and then made to stand in the jetway for over ten minutes. All the while the staff laughed, joked and stood around doing nothing to solve the situation.

Gate staff-terrible attitude and service! They would never be hired elsewhere.

Mon, Apr 1
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 15m
Sat, Apr 13
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 10m
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,879 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

FRA
KEF
Okay 5.2

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

KEF
MSP
Excellent 9.6

There were a lot of old movies in the offerings.

KEF
LHR
Okay 4.0

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

Tue, Apr 23
ORD
Chicago O'Hare International
LGW
London Gatwick
15h 40m
Mon, Apr 29
LGW
London Gatwick
ORD
Chicago O'Hare International
23h 30m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,091 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
LAX
Excellent 10.0

Luggage arrived 2 days late.

JFK
LHR
Excellent 9.6

Love the personal entertainment feature.

Would be nice to have more legroom in coach!

LHR
BOS
Good 6.6

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

YUL
LHR
Good 7.3

Good food and great crew!

Being 6'2" is the worst when traveling economic.

MRS
LHR
Mediocre 3.6

Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare

Thu, Feb 14
ORD
Chicago O'Hare International
LGW
London Gatwick
11h 40m
Mon, Mar 18
LGW
London Gatwick
ORD
Chicago O'Hare International
8h 50m
Trip: 32 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

SXF
KEF
Good 6.3

Seats are too small

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Thu, Jan 31
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 20m
Thu, Feb 28
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 25m
Trip: 29 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,879 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
BOS
Mediocre 2.0

See above.

KEF
SEA
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

KEF
MSP
Excellent 9.6

There were a lot of old movies in the offerings.

CLE
KEF
Good 7.0

It was really nice to stretch out and not have a full plane to fly overnight.

KEF
LHR
Okay 4.0

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

Thu, Nov 15
ORD
Chicago O'Hare International
LGW
London Gatwick
11h 40m
Sat, Nov 24
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 45m
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

Fri, Mar 8
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Sun, Mar 17
LGW
London Gatwick
ORD
Chicago O'Hare International
26h 00m
Trip: 9 days
2.0MediocreShow reviews
Overall 2.0 Mediocre
Based on 1 reviews
Boarding
5.7
Comfort
5.9
Crew
6.4
Entertainment
6.1
Food
5.1
JFK
LGW
Mediocre 3.5

new plane

horrible check in and boarding experience

JFK
LGW
Good 6.0

Excellent enteraintment

Delayed flight and no food no water and less comfortable seats.

JFK
LGW
Good 6.3

Comfortable seats (787), more-or-less on-time service.

Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

LGW
JFK
Mediocre 3.3

NOTHING!!!!!!

I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

JFK
LGW
Mediocre 2.0

Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

Fri, Nov 9
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Sun, Nov 18
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 10 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
ORY
EWR
Mediocre 3.6

We arrived in destination airport intact.

Airplane was in awful state of disrepair. Literally nothing worked. Starting with overhead compartments that got jarred loose to the non-functional entertainment system to the reading lights, which didn't work (and to make matters worse they turned lights off). They didn't even try to hide that they don't care - some of the seats were off color! Clearly recycled from some aircraft junkyard!

DEN
CDG
Excellent 8.3

Pre loading of handicapped was insensitive and inefficient. People with disabilities were told to board and then made to stand in the jetway for over ten minutes. All the while the staff laughed, joked and stood around doing nothing to solve the situation.

Gate staff-terrible attitude and service! They would never be hired elsewhere.

ARN
LAX
Excellent 8.6

Really nice service reps! Liked them a lot, the guys were very friendly and pleasant.

Loved the idea that I could select a hot snack. The photo showed a delicious looking piece of pizza and when I asked to confirm whether it was indeed pizza, I was told yes. Instead I got a large hot pocket with questionable cheese. It was pretty unappetizing seeing that it was heated in a plastic wrap. I really did not want to eat it but was famished. I did not get what was sold to me.

OAK
OSL
Mediocre 2.0

Nothing. Next flight to Vienna was 2 days later and have a flight on Friday I needed to catch so couldn’t wait.

Not being reimbursed for a flight or a hotel

ORD
LGW
Mediocre 2.0

They waited so long before notifying passengers of the problem

No refreshments were provided to a whole passenger group while they waited in a line to find out what to do and at the end things were still not resolved

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