Daily cleaning, installation of cabin HEPA filters on flights from Chicago O'Hare Intl to London Gatwick
|March||Best time to beat the crowds with an average 31% drop in price.|
|July||Most popular time to fly with an average 24% increase in price.|
Average price round-trip
|$514||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United Kingdom has reimposed national lockdown.
From January 4, National lockdown in England is in effect. Traveling away from home, including internationally, is restricted from England except in limited circumstances such as for work or for education.
Foreign nationals are subject to the ‘Stay at Home’ regulations. They should not travel abroad unless it is permitted.
Different rules apply in Scotland, Wales, and Northern Ireland. Travelers must follow all the rules that apply to them.
From November 20, Scotland restricted cross-border travels within the UK, only essential travels—which includes health reasons, work and for study—will be allowed to enter and leave Scotland. People living within Level 3 or Level 4 lockdown areas in Scotland are also not permitted to leave their area, and banned from traveling overseas, though people in Level 0-2 are not.
Travelers who have been in or transited through South Africa in the past 10 days are not allowed to enter The United Kingdom with the exception of British nationals, nationals of Ireland, residents of the UK.
Certain areas of the UK and Crown Dependencies may have specific travel regulations. Check the relevant page for information related to travel to Jersey, Isle of Man, Shetland, and Orkney.
All travelers entering the United Kingdom must present a completed "Public Health Passenger Locator Form" to immigration upon arrival.
On January 18, all travelers to England, Scotland or Wales must have a medical certificate with a negative COVID-19 PCR, antigen or LAMP test result taken within 3 days prior to departure.
Travelers from the Common Travel Area (the UK, Ireland, Isle of Man, Jersey, Guernsey, Ascension, Falkland Islands and St Helena), will not be in scope of the regulations. Children under the age of 11 will also not be required to complete pre-departure testing.
Until January 21, travelers from Antigua and Barbuda, St Lucia or Barbados will also not be in scope of the regulations.
On January 18, travel corridors will be suspended, all travelers arriving in the UK from any foreign country except Ireland are subject to 10-day self-isolation.
Note: The English, Scottish, Welsh, and Northern Irish governments may be applying quarantine requirements differently. Check for more information on travel to England, Scotland, Wales, and Northern Ireland.
All other info
All travelers on flights to the UK must wear face coverings on aircraft and on public transport upon arrival thereafter. Passengers using taxis and private hire vehicles should also use a face covering for the duration of their journey. Drivers may refuse to transport passengers who do not follow guidance for safe travel.
Review the UK government’s entry requirements, and read more about travel restrictions for the UK.
There are currently 201 active cases of COVID-19 diagnosed in GB and 78 deaths as of Jan 20 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 11h 45m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($283) and Turkish Airlines ($288), and the lowest round-trip tickets have been found on TAP AIR PORTUGAL ($440) and Multiple Airlines ($565).
For Chicago O'Hare Airport to London Gatwick Airport, Friday is the cheapest day to fly on average and Saturday is the most expensive. Flying from London Gatwick Airport back to Chicago O'Hare Airport, the best deals are generally found on Saturday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chicago O'Hare Airport to London Gatwick Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London Gatwick Airport from Chicago O'Hare Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to London Gatwick Airport with an airline and back to Chicago O'Hare Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London Gatwick Airport from Chicago O'Hare Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Great food!"
Cons: "The aircraft looks a little old."
Cons: "Mi sa furat din bagajj !!!!!!!!"
Pros: "Food and movie selections."
Cons: "More options on TV seroes"
Pros: "Constant service, food, entertainment."
Cons: "Seat area is too small. No room for legs/feet. Garbage was not picked up."
Pros: "The service was impeccable!"
Pros: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"
Pros: "Food was great. Crew was awesome. Quick boarding."
Cons: "It was very hot on the plane for the majority of the flight."
Pros: "The food and service were great."
Cons: "Seats were a bit tight"
Pros: "crew was very very nice!"
Cons: "not enough leg room"
Pros: "The steward went out of his way to accommodate my special dietary request"
Pros: "Love this airline. Great service. Great people. Food and service good"
Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"
Pros: "food was excellent"
Cons: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."
Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Pros: "There was a lot to choose entertainment wise."
Cons: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."
Pros: "Crew were excellent making everyone comfortable in a long flight."
Cons: "Nothing arrived on time even though it departed late"
Pros: "That was good every thing, thank you."
Cons: "Nathing wrong."
Pros: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Cons: "More legroom would be nice. Boarding was a bit delayed for no visible reason."
Pros: "Every thing was perfect and the service too"
Cons: "The only problem is I didn't one of my luggage on time after 3 days I was upset and made"
Pros: "* Two suitcases * Vegetarian-Indian food was amazing! * You get a little pack with socks, slippers, tooth brush, eye cover. It is great!"
Cons: "Not enough leg room. When pushing the chair back, the cushion moves forward. Not the best for 6 feet and up people"
Pros: "Everything was perfect"
Pros: "Thats awesome"
Cons: "All personel it was good."
Pros: "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."
Pros: "First of all, the food is fantastic is you are not a meat and potatos (or big mac) kind of person. My original flight left late due to a hold up in security in Chicago. Turkish Air was very responsive and easy to work with when I missed my connector in Istanbul. Friendly crew. Clean jet. Will definitely use them agian."
Cons: "The seat was hard for a long trip"
Pros: "I have traveled a lot during my life. The flight crew on this flight was the best I have ever seen."
Pros: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Cons: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."
Pros: "Everything! Voted best airlines in Europe for a reason!"
Cons: "Nothing! Everything was great"
Pros: "Nothing whatsoever."
Cons: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."
Pros: "I liked everything, from check in to the end of my trip!"
Cons: "Nothing to dislike!"
Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""
Pros: "excellent services provided by the crew members, nice food, great entertainment (up to date),"
Pros: "I was very pleased with the overall service and comfort on my flight. Boarding went smoothly, and crew were friendly and helpful. Cabin service included Turkish delight, hot towel, an amenities bag, hot dinner, hot breakfast, and snacks available thought the flight in the galley. Entertainment was on demand and included a wide selection. Seats were comfortable with reasonable distance between rows for coach (better than on many U.S. carriers). They have ample restrooms and they are split throughout the coach cabin, which made lines for the restroom almost nonexistent. Restroom amenities include hand lotion and refreshing spray - very nice."
Cons: "Coach seats provide minimal leg room, and even less when seats are reclined."
Pros: "The service was very respectful and friendly."
Cons: "My volume didn't work at the seat I was sitting at"
Pros: "The food and staff were terrific"
Cons: "It was more cramped than other long haul flights, and the temperature changed from hot to cold throughout the flight with no working air"
Pros: "Friendly crew and clean aircraft."
Cons: "I was traveling with two family members with wheelchairs and gate transfer at IST was a nightmare. It was very slow, but finally we were at the right gate. Handicapped access must be improved at the IST airport."
Cons: "My seat did not recline and was broken. I was not happy about this as it was a 10 hour flight, and could not get comfortable"
Pros: "New, clean, and outstanding seat layout gives lots of room. Flew a 777. Crew was very friendly and efficient. This is more roomy than any U.S. or British 747 I used to fly. The person in front of me fully reclined their seat and it had no impact on my comfort. I am 6 feet tall and this was great."
Pros: "Good service and good food"
Cons: "Small seating for such a long flight, but overall not bad"
Pros: "Great service"
Pros: "Everything went very well. The food was fantastic. Just too warm on the plane."
Pros: "Wonderful flight with spacious seats."
Pros: "When it's on time, this is a convenient flight to Addis."
Cons: "All information was incorrect. Passengers were told to go to gate very early and then were uninformed about late departure. We stood in a line for more than an hour because of this incorrect information. Additionally, the passengers were forced to stand in cold, windy rain because bus shuttle service and boarding was inefficient. Business class ticket holders were afforded no advantage while checking in either."
Pros: "Not a lot of options as far as the entertainment was concerned. The food was really good and the staff really courteous. However the seats were very uncomfortable."
Cons: "No leg space Not a lot of TV shows"
Pros: "Literally everything else. I was actually unsure if i had gotten bumped up to business class or the standards they have for seating, food, and everything was just really high"
Cons: "When I arrived at my final destination, Barcelona. Turkish did not have my luggage. I was convinced that they had lost it or somebody stole it. A day later they texted me and told me that they had my luggage and delivered it. I would have loved to gotten it without delay but I did get my luggage back so that's super nice!"
Pros: "Comfortable seats, nice crew...i forgot to reserve my vegetariano meal, but the crew provided for me.."
Pros: "Very good service, food, equipment and timeliness"
Pros: "Everything was amazing. The crew was great! The customer service was even better!"
Cons: "I was tired and fell asleep instead of watching more movies :)"
Pros: "Aer Lingus crew are great. Probably some of the nicest people in the world. Lightly loaded so boarding was quick and staff were lenient about cabin baggage."
Cons: "My 757 is among the oldest aircraft in service, and it shows. Noisy and every surface is well worn. Seats are substandard in the industry for a long flight. Granted the flight was lightly filled, so that made it a bit nicer."
Cons: "More comfortable seat"
Pros: "Great crew, smooth flight"
Pros: "The crew was amazing."
Cons: "My flight from ORD-DUB arrived late causing us to miss our connecting flight to Madrid. I talked to an agent and they told us we would have to pick up our bags at a different carousel and then go to the ticketing agent for a new flight. 1 ticketing agent+3 hours of waiting = 1 pissed off traveler."
Pros: "nice airline clean"
Cons: "is really nice I will flay with them they are ok"
Cons: "Would have been excellent but it was 30mins late"
Pros: "Generally a smooth experience."
Cons: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."
Cons: "They lost our luggage and we can't reach anyone who can help us find it. The customer service people are very unhelpful"
Pros: "Entertainment selection was great."
Cons: "Layover at Dublin. The flight left 45 minute late and we missed our flight to Madrid. We had to rebook from Dublin to Madrid. And we will be arriving late to Madrid where all our activities will not be valid due to arriving late."
Pros: "The crew was very attentive and the flight left on-time and arrived on-time too. No issues with the schedule or my bags."
Cons: "The seats are really uncomfortable, they provide you a pillow and a blanket, but with the limited space you can't even use them, there is even less space than on domestic planes. For an overseas flight this is really bad. Also, you cannot sleep, very long time for dinner and announcements."
Pros: "Low price via broker"
Cons: "Because I booked through a broker and saved hundred$ I couldn't bid for an upgrade or use points to upgrade. Also transfer to international (Terminal 3 to 5) at O'Hare is awful especially because you have to go through security again."
Pros: "The free movies and the food was good."
Cons: "The seats are too close together."
Pros: "Flight was great! Staff was friendly and attentive, plane was on time as promised! Really a positive experience."
Pros: "The boarding system made a lot of sense and was very quick. The captain was very informative and kept us up to date with delays."
Cons: "The cabin was so dry and the attendants didn't come by with water very often, Getting off the plane was horrible. We sat for over an hour while they fixed the door or bridge to the door, or something. We couldn't get off."
Cons: "Space was so limited it was just ridiculous"
Cons: "shitty airline shitty service from ...webjet?...who I got ticket through -- said they had my seats assigned. They didn't. totally inexplicable who i was dealing with...aer lingus operated by british airways. Aer lingus couldn't make seat assignmetns they said b/c it was BA. BA wouldn't deal with me. Someone else at aer lingus did deal with seats -- told me to straighten out at airport. Aer lingus at airport no help. Terrible"
Pros: "friendly crew. flight was early"
Cons: "No free wine. Could not hear movies most of time."
Pros: "Boarding, customer service, and flight crew were great. I also found the economy seats to be quite comfortable. I did not get sore or ache even on a transatlantic flight, although the under-seat storage was too tight to easily fit even a small backpack. I think the limited storage was only for an aisle seat, because there was a bar ensuring items did not slide into the aisle and endanger people walking through the cabin."
Cons: "The plane was outdated. Plastic covers were missing from parts of the seat, which left exposed metal that I had to rest my leg against. My entertainment center also did not work. The touch screen did not function at all, and the map and games would not load. What did eventually work was still incredibly slow."
Pros: "They boarded us in a very timely, organized and quick manner. The food was delicious and the flight attendants were awesome."
Cons: "Sitting in the middle seats, the flight attendants missed us for water offers and our tv's seemed stopped having any sound. I believed they overheated. After a couple hours, they cooled down and went on again. It was a very cold flight. I was so thankful for the blanket and that I brought my own also."
Pros: "The crew was very friendly and helpful"
Cons: "The food was really bad, The breakfast sandwich they handed out would not have been fit for animals. Horrible!!!! The entertainment equipment on the aircraft was not working and my wife and I were not able to see a movie or anything. Not a good way to take a long flight. My seat was not working properly and was either all the way back or all the way up."
Pros: "Pleasant, courteous staff. Average room in economy. Less pressure and bustle at Dublin than bigger airports."
Pros: "Flight arrived on time."
Cons: "Check in line was very long--took over an hour. Entertainment screen did not function real well."
Cons: "I was rebooked on another airline - flight was fine but it cost me an additional 180 dollars for a seat assignment"
Pros: "Crew was very friendly"
Pros: "crew, professional. courteous"
Cons: "very little legroom despite seat bought for 55 dollars; bad quality headphones (bring your own if you want to watch a movie)"
Pros: "Timely, no pain"
Cons: "Food, no vegetarian options"
Pros: "Andrew and Yvonne saved the day."
Cons: "Wifi, entertainment system went down. Some crew members a little slower than others."
Pros: "The takeoff, flight, and landing were all very smooth. The staff were nice and courteous. The boarding went smoothly."
Cons: "The video screen for my seat locked up and was unusable."
Pros: "On time. Movies."
Cons: "Staff was not too friendly. Seemed to cater more to Irish Nationals over anyone else. Not very attentive to "guests". Seats were too close together. When seats in front were reclined (most of the trip) there was little room. Food was not that tasty at all."
Pros: "We were in coach, and it was crowded but not impossible. The space was clean; the crew relatively attentive; and the service as acceptable."
Cons: "The meal choices were extremely limited. For example, "breakfast" at the last hour leg of the trip from ORD to DUB consisted of a ham and cheese croissant ONLY-no options; no yogurt; no fruit; nothing. It was a "take it or leave it" proposition. Then, to add insult to injury, on the trip from Dublin to Barcelona, there was only "food for sale"! What is that about? I mean it's a four-hour flight; one might think that aside from Pringles and Kit-Kat bars some thought might have gone into the nutritional content of the "FOOD"!!! This was quite disappointing."
Cons: "We didn't like the charge to select seats together"
Pros: "cordial staff shortest flight to our destination(counting hours of flying to Malaga from Chicago)"
Cons: "Tight seating"
Pros: "Great flight, on time"
Cons: "Ran out of entre before they got to me"
Pros: "Great idea to fill the back of the plane first, smooth loading! Food service was great."
Cons: "Sleep was a huge challenge. Not one to travel often it was s surprise how little room there was when the passenger in the seat in front leaned her seat back. I was unable to sleep by resting my head forward in the drop down tray."
Cons: "Our flights were changed numerous times."
Pros: "Their accents"
Cons: "Delays, missed connections, their proposed solutions to missed connections, their inability to hold connecting flights just a few minutes to allow passengers on a delayed flight to make their connection."
Cons: "Our luggage arrived in england sopping wet and reeking of beer. The contents are awful. We have tried frebeze and all manner of things and now it reeks of perfume muxed with beer. We have spent our first three days in england trying to find where ti clean sll our clothes and are afraid to pack in the smelly suitcas. Our holiday has lost three precious days trying ti remedy the results from Aer Lingus' actions. Person in front of us had seat all the way reclined into my husbands legs for the whole flight. TV too close to be able to look at any entertainment."
Pros: "The entertainment was good and the meals were tasty"
Cons: "My luggage was lost"
Cons: "I don't like that if I get sick and have to go to a hospital and have to change travel dates, Aer Lingus has no policy to reimburse me for the flights I can't make. So I buy new tickets and lose the money on the old tickets. That is terrible customer service and makes other airlines more attractive."
Pros: "The food was adequate and movies were available to watch theough out the flight."
Cons: "When our flight was canceled we were refused service repeatedly by both airport and phone support, and forced to stay in a hotel. On the rescheduled flight we were forced to relinquish priority seats. This was the worst airline experience I have ever been a part of. We sat on the tarmac for 5 hours before the flight was canceled and no other options were left. Our second flight to replace that was rescheduled at a different time without notifying us. No service, no offer to recuperate lost time and money, no compensation offered. Flat out terrible service."
Pros: "Nothing. No luggage. No clothes, no toiletries. Vacation ruined."
Cons: "It was VERY cold on board -- even with the blanket, it was too cold to be able to sleep. Three blankets might have worked, with a wool hat. Perhaps it was because we were near the window -- but very cold indeed!"
Cons: "Our luggage was lost and 24 hours later, still no luck. We have no clothes, no essentials. I called because after 24hours there were no updates at all."
Pros: "Cabin crew"
Pros: "Nothing, felt worse than a sardine in a cheap tin can. Paid extra for leg room and didn't have it. Kept getting leg cramps and when I stood up I was told to sit down"
Cons: "Everything from rude airline steward, when I thanked him for anything never got a response to the incredibly narrow seats with poor leg room. Staff was not friendly."
Pros: "Great flight, loved the movies!"
Cons: "Good wasn't good"
Pros: "Flight attendance were very nice."
Cons: "Seats were uncomfortable. TV's didn't work."
Pros: "We were given a voucher for our meals ."
Cons: "Our flight was cancelled after all passenguhaf boarded due to some mechanical problems. Big issue with hotel accommodation."
Pros: "Very comfortable"
Cons: "Good food"
Cons: "Late... Now we have to buy water!"
Pros: "Nothing g"
Cons: "Business class was same as economy and I paid a lot more. Ordered special meal but didn't get either"
Cons: "No adapters availNle for the nonstandard power outlets."
Cons: "BTW, BA cancelled the flight from Chicago and changed it to AUS->DFW->LON->BOM. While returning, wheel chair assistant left my parents on the midway who can't walk much and don't understand English. This happened at DFW airport. Next time I will think twice to book with this airline."
Pros: "Fold-down head rests"
Cons: "No tuck box"
Cons: "It took 1 hour to get a glass of water"
Pros: "Crew was nice"
Cons: "We had to turn back due to mechanical issue. Lost a day of my vacation."
Pros: "The women at BA in Chicago O'Hare airport were awesome Christine, Carole, Diane & ankther one but I forgot the last lady's name. Very polite attentive and professional. We had a difficult situation & they helped us get through our problem with the less stress as possible!"
Cons: "Airplane food was a bit below average. Also there was not a good selection in music. I did not recognize 95% of the option of music to listen to."
Cons: "Never made the flight"
Pros: "Nothing, I never had the opportunity to board"
Cons: "We had a quick trip planned to the go to London traveling from Amsterdam with British Airways. We were able to check in without a problem, but getting through airport security took a substantial amount of time, which caused sever delays getting to the gate. Once at the gate, we were told that we could no longer board the plane as the gate had already closed. Even more shocking, the service people told use that our entire itinerary (AKA our return flight) was cancelled as a result of this. You can imagine our frustration as we had tickets in hand looking at the door to the plane that we would have been allowed to walk through had security taken 5 minutes less. In the states, if airport security is holding you from missing your flight, this is communicated with the airline and proper arrangements are made. Unfortunately, this was not the case, forcing us to buy a new (last minute) ticket and losing a lot of money."
Pros: "The staff and crew! The level of security at the airport was much higher than all other countries I've visited including the USA."
Cons: "The entertainment displays need updating."
Pros: "Was happy that there was an empty seat in my row which allowed for a little more space and comfort. Food was filling and pretty tasty with free wine & spirits. Staff was friendly."
Pros: "The plane was old and dirty even after it had been cleaned. There was grime in the lavatory and on the seat back tables."
Cons: "The crew was fine and the food was edible, but it wasn't great."
Cons: "First class, great experience thank you kayak . I will use the website again next time"
Pros: "I was upgraded to World Traveler Class. There was a lot more legroom. Also there was great movie select."
Cons: "Flight was late, boarding was confusing. Not even a free glass of water. Really quite mediocre"
Cons: "1) Tiny seats 2) Rude service in the airplane and rude customer service in the airport boot at British Airways 3) Lost my flight to JFK as the transfer took forever 4) Accommodation after the airline screwed up was little to nothing."
Cons: "Long wait in boarding - flight was delayed"
Pros: "I liked the comfort of the seats and the service I received onboard."
Cons: "I found out when I got to the airport that my flight was delayed for 3 hours. I never received an email regarding this information. That was extremely disappointing. This whole travel experience has really left a bad taste in my mouth about flying with this airline. Even my flight on the way back was a nightmare. The flight was closed early and I missed my flight and had to get on a later flight out of Heathrow. My connection was delayed and they changed the gate at the last minute so I had to run through the airport to make my flight to Dc. This has by far been the worst travel situation and it really put a damper on my trip."
Cons: "Apathetic crew and service desk - missed flight with no automatic rebooking - I had to wait for two hours on arrival, then take a bus to a new airport and wait another 6 hours to get on a new flight. No upgrade, no compensation"
Pros: "Everyone was very pleasant to deal with. And I even got upgraded"
Pros: "The check-in process at the airport in Chicago was efficient and the person who helped us was friendly"
Cons: "-I was unable to check-in online and I think it's because my name got messed up in the reservation system even though I entered it correctly -Compared to other airlines, BA does not stop by frequently to offer beverages. Food and beverage service provided by BA faded in comparison to what was provided by American Airlines on the way back. - Our flight was delayed due to weather, but we also sat in the plane for a long period of time with no explanation. -We appreciated that BA automatically re-booked us on another flight (although it was not the next flight), and provided 2 meal tickets for 10 euro each. There was no other compensation for the incurred delay (about 2.5 hours)"
Cons: "Iberia airlines, operating for BA, refused to honor the tickets we had bought via Airfare .com. Would not let me fly!!!!!!! After several hours they found a way to put us on a later flight--got in late, had to stay overnight in Orlando. Don't understand!!!! Wife and I are in 70's--spent 22 hours trying to get home!!!"
Pros: "I realize that you always have to pay for food on short haul flights these days but, considering that, I was pleased with the M&S food offerings. There was enough variety to please our young children, vegetarian and omnivores and the prices were reasonable for airline prices. It came in very handy as it was definitely lunch time."
Cons: "I was surprised to have to pay to reserve a seat on a BA flight beforehand. That's getting to close to Ryanair. Also, the boarding gate at Venice Marco Polo was awful, super overcrowded and confusing. We actually had two different flight lines getting merged. Expect better from BA facilities."
Cons: "We missed this flight due to Kayak's failure to get us on any other flights to Chicago after our original one was cancelled."
Pros: "Plenty of leg room"
Cons: "Food Options were limited, Due to extra security in Gatwick with a 1 hr Layover, we were nearly left behind. To finish it off British Airways lost our luggage. I am very disappointed with British Airlines. This is the absolute worst experience flying I have ever had. I do not recommend anyone flying British Airways."
Pros: "Great service, meals, movies and comfortable flight."
Pros: "On time and accommodating"
Cons: "All ok"
Pros: "Not much. Very small plane. Only one bathroom on the back in the galley! Impossible to get in most of the flight because of service carts."
Cons: "Food service extremely slow. M&s choices looked good but the crew had their hands full trying to deliver. Too bad"
Cons: "Many passengers very noisy with no correction by staff. Children were allowed to run in the aisle."
Pros: "Nice to be able to check carry on at the gate. Clean."
Cons: "Why not have an option to check carry on at check-in?"
Pros: "Food was tasty"
Cons: "I was not able to select my seat until 24 hours before the flight without paying, which I think is ridiculous. Once I checked in 24 hours before, I was still not able to select my seat. The problem was related to me booking through a partner airline. The partner (American Airlines) couldn't help me because they couldn't access the BA seats. And BA couldn't help me on the phone to select my seat for some other reason (I can't remember). I had to wait until I got to JFK a few hours before the flight, by which time all the seats were filled and I was stuck in a middle seat. Basically, I think there needs to be better communication or coordination between BA and their partner airlines to help customers before the flight, and also it is absurd to charge $35 to choose their seat."
Pros: "The crew were quite friendly and very helpful"
Cons: "Flight was late leaving and check-in could have been more organized"
Pros: "Everything was great and I truly enjoyed this flight."
Cons: "The flight was awful! Boarding was unorganized. Once on the plane, space was TIGHT! I have flown with Iberia before and had leg room and TVs behind the chairs. This was not like this. Seats were uncomfortable for an 8 hour flight, smelly, and flimsy. I have never been more uncomfortable. The crew were nice but one was very rude to a passenger snapping at him and all ignored a very drunk man on my flight as much as possible. This man was very disruptive for most of the flight singing, shaking seats, touching other passengers, and walking about the flight. I did not feel safe at all! The staff would tell him to sit down, walk away, and he would be instantly back up. Staff would see this and ignore. I had no idea what to do. I felt unsupported and unsafe. The flight had constant turbalence to go along with it. To the point that they canceled dinner. I wanted to kiss the ground when I got off the flight. This was absolutely miserable. I could not be more disappointed."
Pros: "Entertainment was decent with new releases"
Cons: "Temperature of the aircraft was too cold, felt like being in the north pole, despite telling the crew, it remained like that the entire flight Delayed flight Crew not very nice"
Pros: "Friendly helping crew"
Cons: "They changed the gate three times and there was one and a half delay in take off"
Cons: "seats in World Traveller are the worst. I've never felt so painful sitting in an airplane seat. The curve of the seat makes it so that one must crane their neck the entire trip. The headrest sticks out a lot, further contributing to this problem. Anyone with half decent posture is going to have a bad time in these seats. I saw the club world seats while exiting the plane and wanted to cry,"
Pros: "I really liked how it was just one flight and no lay overs, the crew was very nice, and the food was good."
Cons: "It was very late and delayed."
Pros: "The crew was helpful and nice. The food was also nice. I had a gluten free meal and it was enjoyable."
Cons: "The plane itself was old there were no tvs on the seats so the "in flight entertainment" was awful. When you plugged headphones in there was an awful noise that prevented you from hearing anything from the movie/show. Considering this was a transatlantic flight, the plane should have been better. We were also delayed due to maintenance that needed to be done on the flight. Luckily London was my last stop so I was not late for anymore flights but a lot of people on the plane were. I was very disappointed and will be disappointed again if my return flight has the same issues."
Pros: "ORD -> MAD The flight was on time, it boarded on time, it took off only a few minutes late (you can blame that on incredibly crowded ORD). It landed, on time, to an empty terminal. The plane itself was new, very clean, and very well kept. The crew was friendly and spoke a wide variety of languages, including English, French, and of course Spanish. They had no issue with Latin American Spanish or European Spanish accents, which is a concern for some. Overall the flight got me to my destination on time, in one piece, and without breaking the bank."
Cons: "The seats, oh the dreaded seats. In economy class the seats are the most uncomfortable thing you can sit on for 8 hours. If they replaced them with plastic folding lawn chairs, you would have a better time. But that is what you get for flying coach."
Pros: "Everything was very professional and well done"
Pros: "Frazer and service on flight was great"
Cons: "British airways in tampa gave us wrong info. Caused major issues for us in london gatwick"
Pros: "My seat was great. Glad to have food. Which was okay. Will travel British Airways again"
Pros: "Flights on time. Food was OK"
Cons: "BA lounge cramped and unattractive. We were more comfortable in the general boarding area. Outraged that after spending over $7,000 on tickets, we had to pay an additional $241 to select seat locations."
Pros: "Service of drinks and food."
Cons: "It was too cold also with a blanket."
Pros: "Crew was very welcoming"
Cons: "Overall long flight and connection from UK-Chicago-San Diego was dreadful without good food, entertainment"
Pros: "The staff are good, and that is probably the only good part. This trip is operated by American Arilines"
Cons: "The airplain is too old. It is time to upgrade. Each seat should has its own TV. There should be a charger too on this long flight."
Pros: "friendly crew"
Cons: "more leg room"
Pros: "Good was decent. Didn’t need to schlep big bag of snacks."
Cons: "Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes."
Pros: "Iberia Premium Tourista is an absolute gem, don't overlook an upgrade from Tourista."
Cons: "The food is just marginal, but I wasn't expecting anything different"
Pros: "Movies, organized boarding"
Cons: "Crew unhelpful arrogant"
Pros: "no stress, the crew was professional"
Cons: "all good"
Pros: "Left on time, arrived 40 min early."
Cons: "The food was the worst on an international flight (out of more than 30)"
Cons: "Maybe include vegan options for food?"
Pros: "The crew members were all very kind!"
Cons: "Unfortunately, the wifi was not working the entire 8-hour flight."
Cons: "One of the shows I started watching on had one episode. Handmade tail?"
Cons: "crew... food was awful..."
Pros: "Crew - all professional and helpful. We left on time/arrived early - no mishaps. Movie selection - excellent, made the time go faster for first flight. Very comfortable the first flight. Pleasant experience."
Cons: "Food was not so great. Too much fat on the chicken. The salad smelled off/bad and didn't look appertizing. the beverages too smaller cup/quantity given (hot tea)."
Pros: "Friendly staff and decent entertainment options."
Cons: "Uncomfortable seats and not enough leg room."
Cons: "I was Given different seat at boarding into less comfortable place - no explanation."
Pros: "Philadelphia to London"
Cons: "I requested a vegan meal weeks prior and the only meal without meat had a lot of dairy in it. Not enough water was offered as well. The flight was delayed boarding. The leg room is pitiful on the flight."
Cons: "Rarely served drinks, 1h 30 min delayed flight, therefore missed connecting flight, mo assistance at all from crew regarding alternative connections, I will never fly with Iberia again"
Cons: "Half way through the flight my screen stopped working"
Pros: "Food was good, comfortable, nice happy workers, etc."
Cons: "FOOD WAS POOR."
Cons: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."
Pros: "The entertainment system with movies was great, with plenty of choices and good sound. The crew was very good. Legroom on the seats was good. They kept the temperature in the plane just right. We could board first because we had a 5-year-old child."
Cons: "Flight was delayed an hour leaving Chicago, and arrived an hour late in Madrid. The screen was not updated in Chicago to let us know what was going on. It's a mass of people at the gate, with very little systematic lining up. One luggage piece did not come out on the carousel in Madrid. We had to wait 1.5 hr at the airport to confirm that they would send it to our Madrid hotel. Hopefully it will come. The food was mediocre. Pasta for dinner with little to no meat. Not even fruit. They are clearly saving money on the food."
Pros: "Our flight to Bologna via Madrid on Iberia Airlines was wonderful from take off to landing! Friendly, courteous staff. Good food and entertainment."
Pros: "Great crew, good dinner but below Average breakfast"
Pros: "My flight went smooth and on time. I think we were early. The service is impeccable. Most in-flight meals are pretty crummy if you get one at all. The flight I took wasn't packed somthere was plenty of room. Even if it was there was still a fair amount of space. The entertainment was way better than the ole " everyone get to watch the same thing. Wi-Fi, new releases, even some classic 80's. if you get bored on this flight you really don't deserve to fly internationally."
Cons: "I"lol have to fly them again and find some fault. They worked on my flight and my Mother flew with Iberia and had the same good impression."
Pros: "I am of average height -6 feet- and my knees were touching the seat in front of me. Not comfortable but not too bad either."
Cons: "Boarding was extremely chaotic."
Pros: "The codeshare system with American is so far from seamless! The messed up the seat assignment that I paid for and tried to make me feel like it was my fault! It was a huge hassle to change."
Cons: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"
Cons: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"
Pros: "Movies were good, seats were OK"
Cons: "Paying $85 for a 2nd bag"
Pros: "movie and tv show selection was great. Helped bide the time"
Cons: "A little cramped for my legs."
Pros: "On time, no hassles. The flight went well."
Cons: "Didn't have any non meat food available on Good Friday. Apparently, the airline ran out."
Cons: "While making the reservation online it said that you could declare your luggage when you do online check in 24 hours before your flight and the charge would be 15 euro's per bag or if you wait and do it at the airport it would be 30 euros per bag. I tried numerous times to do the check in before our flight and it kept saying unable to complete. I explained this to the agent at the airport and he still charge us 30 euros per bag."
Cons: "Left late, rude crew, very uncomfortable experience"
Pros: "Alcohol allowed for free. Friendly people"
Pros: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Cons: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
Pros: "The in flight entertainment and personal touch screen were great. The captain seemed to do well with abating most turbulence."
Cons: "The cabin crew weren't all that friendly and were super stingy about giving out water during the flight. The legroom was very limited compared to my last trans-Atlantic flight."
Cons: "had a booked flight from madrid to gatwick, london and connection the next day at 11 am to Tampa US. We were at the airport at 1500. Flight was supposed to board at 1820 and leave at 1850. When checking the board, the flight's boarding was anticipated to 1810. We were at the gate at 1815 and there was an electronic sign signaling "boarding". However there was no personal, no line of waiting passengers and no plane. Upon checking we were told that the plane had already left. (this was at 1828). The only way to make our connection in london was a flight to Heathrow later with BA. Then we had to get a taxi to get to gatwick. Will never fly Iberia again."
Cons: "Flight left 5 hours late"
Cons: "I have to say with all sincerity that my pre travel experience was horrible. Two day before my flight I got an email saying my flight had changed. Over the next 2 days I spend 7 hours on the phone with Vamaya, Iberia and Finnair and no one could seem to help me. The story always changed and I was given crazy false information. I was even told my flight was changed to 8pm on departure date when it actually was leaving at 4:40 pm. I am glad I got to the airport early. I had to to deal with all my problems. In 30 years of travel I have never had an experience so frustration. I would love to speak to someone at Kayak."
Pros: "No delayed flights"
Cons: "The fight from Chicago to London was a nightmare."
Cons: "This was American Airlines, not Iberia. Flight was supposed to leave at 9:45 pm but was delayed to 10:30 pm. At around 10:45 the flight was delayed again. At around 11 we were told that our pilots were too tired to fly and two other pilots might fly us but we wouldn't know untill 12:30 am. At 12:45 am we were told the back up pilots refused the trip. American Airlines has no back up plan for this apparently and the flight was cancelled till 9:30 am the next day. It was 2:00 am before I received a hotel voucher. Overall terrible experience."
Pros: "All airplane attendants were very helpful and always on the call."
Pros: "Flight was on time"
Cons: "Spain bases crew were just not very friendly! They need to smile mire and be more"
Pros: "It is always a pleasure to fly in this Iberia company"
Cons: "No problems"
Pros: "People at the airport were yelling and rude. They did not know hope to direct people to their connections and customs."
Cons: "Crew sensitivity to customer needs was horrible. One person said one thing and another said another thing to go. People confused what to follow wit multiple directions."
Pros: "Timing, personnel and plain"
Pros: "Good selection of movies"
Cons: "Hot on the plane unbearably hot"
Pros: "On time"
Cons: "Seats hard and uncomfortable. Dinner was terrible. Breakfast ok. Staff somewhat rude"
Pros: "Horrible service"
Cons: "Nasty people"
Pros: "The lady checking me in was nice"
Cons: "Items were stolen from my bag"
Pros: "Efficient check in and polite crew."
Cons: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."
Cons: "Maybe have one flight be on time. Train ground crew how to put on fuel."
Pros: "Good entertainment, great price"
Cons: "Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have"
Pros: "It got us to our destination."
Cons: "Seats sucked. Screaming kids. Wouldn’t let us bring our carry-on for the last leg: Lisbon to Barcelona even though there was room."
Cons: "Ok, it's TAP, it's a bargain, but the "breakfast" was a pitiful piece of meat on a stale piece of bread"
Pros: "Food was ok"
Cons: "Worst accommodations for baggage on a international flight in my opinion.Pay for a bag is the best advice in my opinion this airline barley lets you bring anything with. Disgusting plane it was so dirty I took a shower after this flight and the amount of dust in the air was visible terrible"
Pros: "The boarding procedure was much more organized than the previous flight."
Cons: "They served fish on board, and the odor stuck around for awhile."
Pros: "The crew was great."
Cons: "My baggage did not get delivered to the final destination, that could have been handled better."
Cons: "Boarding was a disaster that took an extra 30 min"
Pros: "The food and crew"
Pros: "On time flight, good service"
Cons: "Long wait for deposit luggage . Food could be much better."
Cons: "The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty."
Pros: "On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service."
Cons: "All was perfect! Thank you."
Cons: "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."
Pros: "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Cons: "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."
Pros: "Excellent landing, adequate number of attendents, food served, wide aisles"
Cons: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."
Pros: "You can charge your devices (only in one plains from London to Portugal)"
Cons: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"
Cons: "Slow delivery of bags in Lisbon"
Pros: "Flight was only 15 minutes late"
Cons: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."
Pros: "I liked the foot rests and leg room. The gluten-free meal was wonderful."
Cons: "Although I had a delicious gluten-free dinner roll with the main meal, I was served a soggy rice cracker for breakfast. Why not another roll?"
Pros: "Frequent offers for drinks"
Cons: "Vegetarian food was terrible, seats were really small"
Pros: "Cabinstaff were friendly and professional"
Pros: "Meal was OK."
Cons: "TAP changed our seats even though we had paid extra. They were narrow and uncomfortable."
Pros: "Nice crew, on time departure"
Cons: "Old plane, bad food"
Pros: "The crew did a great job."
Cons: "The boarding process was nutz. We had to take a bus away from the terminal to board the plane. The flight was delayed. I was not very happy to have to spend $92 to check 2 bags."
Cons: "Never made this flight"
Cons: "They were lying about a supposed compensation for denied boarding which was supposed to be handed out in Lisbon. I didn't expect this behavior from grown up people, and such a company in Europe. TAP should be excluded from star alliance."
Cons: "This airline company was looking like a scam. I was refused the flight. Then promised compensation, which was then refused again. Treated like kettle. Simply corrupt company."
Cons: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("
Pros: "Complimentary beverages and snacks. Understandable English from the crew about the flight information"
Pros: "Crew, plane, service."
Cons: "Terribly long line in Lisbon airport to check in."
Pros: "Plane wasn't fully booked so the seating was more comfortable."
Pros: "Very quick and efficient"
Cons: "Carryin size is so small for the airline"
Pros: "+ quick and easy flight + Snack was okay"
Cons: "- Difficult to find TAP to get boarding pass. The boarding pass is necessary for Wifi in the airport."
Cons: "childs crying, no sleep, but what can we do right?"
Pros: "I don't know. We weren't able to make out flight. We booked 6 months in advance through Easyjet. Our flight time was 7:45. Sometime between then and our flight, they changed the time to 6:20 without informing us. We found out when we went to check in and our flight time was different. This caused us to miss our flight. We tried to get a refund and they denied changing anything even though we have documentation."
Cons: "We booked 6 months in advance through Easyjet. Our flight time was 7:45. Sometime between then and our flight, they changed the time to 6:20 without informing us. We found out when we went to check in and our flight time was different. This caused us to miss our flight. We tried to get a refund and they denied changing anything even though we have documentation."
Pros: "decent selection of movies and the tablet was nice to watch them on"
Cons: "Despite booking a vegetarian meal none was available."
Pros: "very pleasant experience flying TAP. Baggage check was free, and for our international flight we had a top notch entertainment system in seat. Would definitely fly again!"
Cons: "They didn't hold the flight for a minor delay of our flight into Lisbon."
Pros: "newer plane Very difficult to fly cheaper to GVA, not my first flight, not my last"
Pros: "on time clean plane price"
Cons: "flight attendant not super friendly older plane thus enttainement outdated"
Pros: "Roomy, clean, meals included-didn't think airlines did that anymore, very friendly staff"
Cons: "Nothing-no entertainment but this was a short flight so didn't matter to me"
Pros: "Short flight & delayed departure, but arrived in time to make our connection. Crew helpful."
Cons: "Madrid Airport security check opened all carry-on baggage and containers with medications."
Pros: "The flight was fine, no issues. Plane was fine, no WIFI or entertainment. Served a small meal. For the price, excellent trip."
Cons: "All was good."
Pros: "All included extra inches of leg room and personal entertainment system at no additional cost. Food was excellent on our way to Europe, not so good on the way back but still decent. The crew was professional and courteous and the boarding process (two kids included) was very smooth. This has been our BEST experience with an airline in 15 years of traveling annually to Europe. I will book with TAP for now on."
Cons: "Sity no good"
Airlines flying from Chicago O'Hare Intl to London Gatwick have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chicago O'Hare Intl to London Gatwick
Masks required on board, masks provided on flights from Chicago O'Hare Intl to London Gatwick
Social distancing seating
Middle seats unavailable to book on flights from Chicago O'Hare Intl to London Gatwick
Testing for antibodies, testing for symptoms for flights from Chicago O'Hare Intl to London Gatwick
Waiving of change fees. Search flexible flights from Chicago O'Hare Intl to London Gatwick