Find Cheap Flights to London Gatwick

inexpensive, decent flight crew

flight was delayed due to failure of airline to prepare: we sat in plane without air conditioning and without water for more than an hour while we waited to board passengers because airline was not prepared to check in the size of the flight it had booked. then our bags got left behind in iceland because the transfer happened too quickly and the airline's baggage subcontractor in boston mishandled our bags and another fiasco ensued.

Decent flight, got me to my destination on time. Snacks were good

Seats extremely uncomfortable and a bit of a delay

Affordable Comfortable new'ish and modern airplane (dreamliner) Only pay for what you use.

Very efficient and we'll run airline. Updated cabin with convenient power plugs for laptops and iPads. Great air circulation for comfort and reduced jet lag. Generally a lot of bang for the buck.

Very unatentive crew. Either understaffed or untrained in the art of customer service, or both. Repeatedly asked for water and finally had to go to the rear of the cabin to get it myself. Food was below average even for airplane "cuisine." That being said, the airline gives you a lot for not a lot. Next time I will bring my own water. And I would fly with them again.

Airport at Reykjavik needs to be updated to accomodate the number of passengers it now serves

- no attached gate - separate isolated terminal - even water is charged - uncomfortable seats

Inexpensive. On time.

Small waiting room in Amsterdam

Cabin crew all speaking icelandic. Definitely a turn off to make me feel much more foreign and out of place.

Smooth plane ride

lack of communication between customer service/gate workers and actual crew members.this resulted in not having bassinet for daughters in plane. -Can't fly together with multiples. Seats for parents flying with infants are window seats, which is an obstacle, especially when changing tables in bathrooms are only on the other side of the plane -food overpriced. Snacks on plane cheaper and better quality than meal provided

The plane seems new from Oakland to London segment. Seats are reasonably comfortable and entertainment is good. A good flight.

The crew didn't seem too happy to serve. They were working but the enthusiasm lagged. Maybe i am used to service levels in singapore or cathay airlines.

Liked the peppy, retro outfits. Boarding has no process: first come, first serve- seems to work just fine (versus all the Group numbering other airlines do). Plenty of room for carry-ons and overheads, and they actually try to bag people's bags before they get on the plane that should go underneath the seat in front of them in order to save overhead space.

No complimentary snacks and no on-flight magazine. No TVs or phone wifi for that matter, so bring a book or be ready to snooze!

Spacious seats, Flight was on time.

No wifi

Seats were comfortable cushion wise, (but not on leg room)

On an 11 hour flight, 1 water was made available. Everything else including food and any snacks was for pay. With a $1400 ticket that is ridiculous! Every other airline will give you at least drinks and snacks on a commuter flight and meals on international. No online checkin, no seat selection until ticketing, incredibly expensive flight change fees, flight service was bad. I will not fly Norwegian airlines again.

Very efficient and and on-time.

The seats were quite narrow. It may be worth alerting future passengers of the seats in coach when suggesting they might want to upgrade.