Find Cheap Flights to London Gatwick

the crew was very attentive and was good with the customers. have no complaints there.

the international flight was good bu the choices of movies and music left a lot to be desired.

New boarding system of putting your hand luggage on ready was good.

You have to pay for food and entertainment even though flight over 4 hours.

Decent flight, got me to my destination on time. Snacks were good

Seats extremely uncomfortable and a bit of a delay

Airport at Reykjavik needs to be updated to accomodate the number of passengers it now serves

friendly, efficient staff. Comfortable plane! Dreamliner is excellent and I'd love to fly on it again-especially on a long flight. no extra costs for food drinks. Would definitely fly again but see below for single complaint.

No pre-boarding pass available!!! Not online or kiosk at airport. This was unacceptable because there was no advance warning or info online about this when I checked in. Long line at desk plus TSA afterwards. This would be my only negative, my only deterrent to flying you again. I fly 3 times a year from states to London.

The delay was too much but other things were fine and i enjoyed the flight specialy the captain gave us goid information about the plain

The delay

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a

Based on the way that I wa treated, I am unable to find anything that I did like.

Unprofessional, lack of manners. Customer service for tap is awful.

Everything best airline I've ever flown with great job

The crew were wonderful.

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

- no attached gate - separate isolated terminal - even water is charged - uncomfortable seats

Inexpensive. On time.

Small waiting room in Amsterdam

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

Professionalism value of service

let me think....

The in-flight entertainment system wasn't working well, and the flight was fairly bumpy (obviously something the airline couldn't do anything about)

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The crews are ok

The seats are not too comfortable

we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.

cramped seats, but that is cattle all over

Cabin crew all speaking icelandic. Definitely a turn off to make me feel much more foreign and out of place.

Seat did not recline

Food was good, staff friendly

Chairs weren't as comfortable as deltas

Make sure you bring food with you because they will starve you. I also asked for band-aide 2x but it never came. Service is very poor.

Service is very poor, ground and air crew are not friendly, can even be driscriminating. There's scarcity of food in this flight. They need to give snacks more often than one in a 13hr flight.

I liked everything about this dreamliner. The attendants were very nice and the plane was more comfortable than most. All in all, excellent experience and would take this airline again.

The flight was delayed causing my, and several other people's luggage to get lost at Gatwick airport. I haven't had my luggage (including clothes and most importantly medications) for three days, and still have no definite time of when I will get it back. The staff had little to no information on the matter.

The flight was delayed causing my, and several other people's luggage to get lost at Gatwick airport. I haven't had my luggage (including clothes and most importantly medications) for three days, and still have no definite time of when I will get it back. The staff had little to no information on the matter.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

It got cancelled

Can elled

Nothing stands out. I am overwhelmed by the mediocrity.

Nothing stands out. This was a commuter flight, which means no leg room, no space, and no frills.