Find cheap flights from Chicago O'Hare Airport to Paris Charles de Gaulle Airport

Cons: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."

Cons: "My luggage is lost"

Pros: "Movies"
Cons: "Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one."

Cons: "Only two options for dinner is very few options."

Pros: "Seats were comfortable and the crew was great"

Cons: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."

Cons: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"

Cons: "Food is bad"

Pros: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Cons: "All good!"

Pros: "Boarding was smooth"
Cons: "The aircraft was horrible No space at all even after paying for a better seat"

Cons: "I’m a small person & your seating is cramped & uncomfortable!"

Pros: "The entire process from boarding in Chicago until arrival in Athens was very smooth."

Cons: "My special meal wasn’t available."

Cons: "Almost missed my third plane, too."

Pros: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Cons: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."

Cons: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"

Pros: "Captain kept us informed regarding takeoff"
Cons: "Sitting too long"

Pros: "2 seats on outside sections not 3, so you can sit together as a couple and not have a random stranger in seat 3."
Cons: "Leg room is on the tighter side!"

Pros: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Cons: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."

Pros: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Cons: "Not very much space for such a long flight."

Pros: "nice chocolate."
Cons: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."

Cons: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Pros: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
Cons: "All of the above with the exception of crew & food comment."

Pros: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

Pros: "very professional crew, clean cabin, interesting choice of documentaries"
Cons: "it would have been nice to see a hostess walk through with water every hour, of so why is there no world news in your tv selection?"

Pros: "Not very much. At least the staff was friendly."
Cons: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."

Cons: "Warm breakfast in coach would be appreciated, but i understand it is just coach."

Pros: "I had no idea i would be charged for just one check in bag!"
Cons: "I had no idea i would be charged for checked in bag! Scam!"

Pros: "Friendly crew, decent meal, and above-average entertainment systems"
Cons: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Cons: "They lost my bag and after 24 hours, still no word on whether it's been located."

Pros: "Very prompt and courteus"
Cons: "Baggage missing for three days. Communication poor."

Pros: "Crew was great! Boarded quickly! Alot of movies to watch!"

Pros: "Very friendly staff, a wide variety of entertainment options."
Cons: "I'm a pretty small person (5'4 and 110 pounds) and it was very hard for me to get comfortable. Not that you'd expect much out of an economy class seat."

Cons: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"

Pros: "Easy and quick"

Pros: "Crew was kind and helpful."
Cons: "Seats are so narrow and led room. Another bathroom is always a plus."

Pros: "Good staff, food, service"
Cons: "No leg room for us tall people!"

Pros: "Crew and flight service are excellent top notch. Also they are very friendly and helpful. Make flight enjoyable."
Cons: "Seats are too close together in coach, very cramped and uncomfortable if you are a tall or large person."

Pros: "Good entertainment"
Cons: "Couldn't control the airflow at your seat."

Cons: "It was a smaller plane so we had to check in bags that we could normally put in the overhead compartment space"

Pros: "Staff were courteous and there was abundant food and beverage service."
Cons: "No child activities were distributed by the crew (like they did for our return flight)."

Pros: "Our attendant was very nice with a great attitude."
Cons: "Luggage line in Zurich at airplane"

Pros: "Very good. Good entertainment options."

Pros: "Great flight all together."

Pros: "More space with a window seat than I am used to. Shoulder didn't even touch the side of the plan. Loaded the back of the plan first after premium and those needing extra time."
Cons: "By the time they got to me I only had one choice for the dinner meal. No restroom in the back of the plane so I got stuck waiting for the cart to come all the way down the aisle before I could go to use it."

Pros: "same"
Cons: "same"

Pros: "Everything else."
Cons: "The selection of movies was not impressive"

Cons: "Lack of accessible bathroom in Geneva airport"

Pros: "The food was good and was served with professionalism.It was an excellent service no doubt."

Pros: "Yes"
Cons: "Best airline"

Pros: "Everything very excellent"

Pros: "Absolutely nothing."
Cons: "Absolutely everything."

Pros: "The best."

Pros: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Cons: "Would prefer flying with partner United though. Think they offered a better service on board"

Cons: "All went well!"

Pros: "My luggage never arrived in Munich"

Pros: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."

Pros: "Fly is Ok"
Cons: "Fly is Ok"

Pros: "Quick, efficient, relaxing."

Pros: "Crew was excellent"
Cons: "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"

Cons: "Media screens were very unresponsive and we never did find music"

Pros: "Very satisfied"

Pros: "Was a very smooth trip."
Cons: "The seat rows were so crammed together, you could hardly get out of your row."

Pros: "Staff was great."
Cons: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Cons: "boarding was late and slow, arrival at Frankfurt late"

Cons: "too cramped to get out of row to the isle."

Cons: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Cons: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."

Pros: "Professional, efficient, full, nice sandwich and coffee."

Pros: "Very stable aircraft with attentive staff"

Pros: "Great entertaining system"

Pros: "Service"
Cons: "Tight space"

Pros: "Toilet facilities"
Cons: "See above"

Pros: "Everything was smooth"

Cons: "Sits are extremy tight"

Pros: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Pros: "By far the best flying experience in a long time..."

Cons: "Website is very difficult to navigate and use."

Cons: "Airline lost my luggage on the last leg of our trip."

Pros: "Missed the connection"
Cons: "Felt helpless and frustrated."

Cons: "My luggage was lost"

Pros: "we flew United"

Pros: "Everything"

Pros: "All good"
Cons: "No bad"

Pros: "The crew was very nice. The hot towelettes before eating was very nice."
Cons: "Squished in the middle of a row. Unable to get up and get things out of my bag. Video screen not working. I had been looking forward to catching up on some movies ( rarely have time for to or movies usually) was disappointed to have no working screen on such a long flight. Did appreciate the effort to supply a gluten free meal, unfortunately someone added whole wheat crackers ( luckily still in wrapper ). The boarding area was mixed with people trying to get to New Jersey at the next gate making it very crowded and confusing, people found themselves in the wrong line."

Cons: "Seat headrest flaps were broken"

Pros: "Awesome"

Pros: "No problems. As could be expected. Would do again."

Pros: "Twenty minutes early on arrival"
Cons: "Not necessarily a problem for others but very back of plane left no room to recline."

Pros: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Cons: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"

Pros: "Everything was good, on time and without problems"
Cons: "Chairs might have been more comfortable"

Cons: "We had to cancel our tickets due to passport issue. They could not find acceptable new tickets. Plus additional money to pag was too much"

Pros: "The attendant who did help was fantastic! The ride was smooth."
Cons: "My 12 year-old had a screen that was not working and finally we got an attendant to help us out. But until then, I had attendants who were telling us to try things and then they'd leave and not come back to check up and follow through, which left us constantly trying to find someone...one time our call light was on for 20 minutes before anyone attended to us. In addition, the bathrooms were very dirty. The breakfast was a really bad muffin that I couldn't eat."

Pros: "Overall, United in US gets a two rating. International flights get a four rating."

Pros: "Lots of movies."

Pros: "This flight was cancelled"
Cons: "This flight was cancelled and we were rebooked on the 10:30 flight to Frankfurt"

Pros: "Flight was 10 minutes late departing but a short flight time led to us arriving in CDG on time."
Cons: "Baggage delivery to carousel 6 at CDG took over 40 minutes with delivery coming in small batches......the flight time was shorter!"

Cons: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."

Pros: "A lot of seating space. very comfortable."
Cons: "You have to pay for wifi."

Cons: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."

Cons: "We paid for meals that were NOT delivered"

Cons: "More room. Not losing our luggage at the end."

Cons: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Pros: "Clean and very good stewardesses"

Pros: "On time travel. Check In Staff were kind and engaging."
Cons: "On flight staff were minimally attentive. Food was mediocre."

Cons: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."

Cons: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Pros: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."

Pros: "People were very kind. The food was terrific!"
Cons: "The entertainment system was slow."

Pros: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Cons: "Boarding was a little scattered, but ok"

Pros: "One crew member was particularly nice and personable."
Cons: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Pros: "All went well !! On time friendly staff ."

Cons: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."

Pros: "The flight attendants were very nice and on the cross continent part of our flight we had dinner and breakfast served. Lots of leg room."

Pros: "Flight was on time and the crew was effcicient"
Cons: "My knees hit the sear in front of m before they recloined. No way to sleep."

Pros: "They gave us blankets and pillows. Each seat had its own entertainment system but it only worked with the earbuds given out by the crew and the controls were cumbersome to use."
Cons: "The plane was hot and stuffy the entire trip. There are no longer individual controls for air. It was so uncomfortable and we were hot a sweaty the whole flight. The crew said that there was nothing they could do about it."

Pros: "We were eventually rebooked in the class we paid for."
Cons: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Cons: "Not water for children."

Cons: "Water and beer paying"

Pros: "Upgraded 2 biz 4 reasonable $, everything great"

Pros: "Everything was great"
Cons: "Nothing to mention"

Pros: "Comfortable flight, friendly crew. Would fly again!"
Cons: "Food could have been better"

Cons: "I did not like my flight because ... I could not take it! I needed to change only one date (return) and was quoted $1300 for that one change. Getting a completely new ticket was cheaper, but not cheap. With such cost of even minor changes, next time I will look into booking directly with airlines, instead of Kayak; sorry to say that, as I really liked using your service."

Pros: "Nothing at all"
Cons: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Pros: "Excellent meal and very friendly staff."
Cons: "The cabin temperature seemed pretty warm."

Cons: "Not enough room to work on laptop."

Pros: "Easy flight, nice crew members, no issues had here"
Cons: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Pros: "12 people got bumped!"

Pros: "More room in normal seats and more comfortable. Newer and better screens than United too."
Cons: "Airplane food is almost never great, but it was edible."

Pros: "Flights were on time. Crew was great."

Pros: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Pros: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Cons: "Like the sleek style but still wish there was a little more leg room"

Cons: "Miserable cramped seating ."

Cons: "1st class could not board because that area was not cleaned"

Pros: "Overall, the flight was good. As always, I like SAS's service. Crew are friendly and accommodating."
Cons: "When waiting to board the flight, it was difficult to understand when different parts of the plane were boarding because of the soft volume of the loud speakers. All people could really hear was "boarding now", which created a bit of a rush of everyone. It would be helpful if there were an SAS representative to stand next to the line, to physically say to people, 'Okay, we are now only doing priority boarding. If you are priority boarding, please stand her. After that, if you are business class, please stand here. Everyone else, please wait, but know that we will start to board from the back of the plane. Thank you." This will to help guide people BEFORE the ticket check."

Cons: "Charging for second beverage. Losing our bag and not getting it to us for the duration of our travels, despite repeated promises to do so."

Pros: "Free upgrade to SAS Plus, what's not to like!"

Pros: "same as above"

Pros: "The Plus Seating was really good"

Pros: "Entertainment options great, crew very helpful"
Cons: "The gate switched last minute. The crew was late, as the reason for the delay"

Pros: "Lucky is the passenger to get onboard a new SAS plane! Cleanliness aside. The built in phone chargers to the tele is genius. Nice to land fully charged!"
Cons: "I didn't like that they interrupted programming to announce they were walking on board shopping through the cabins. They did this twice! Really unnecessary!"

Cons: "The gate for boarding was not open till it was time to board. I do not know why they could not have us sit in the boarding area, we were standing for a long time."

Pros: "On time flights. Very friendly personnel"

Pros: "Clean airplane, good food and good customer service from check in to landing."

Pros: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."

Pros: "I enjoyed my flight, the flight attendants were extremely nice and answered any questions I had. The pilots did a fantastic job getting me to my destination safely. Boarding and getting off the plane went smoothly. I will use this site again for my next flight 5 star service"
Cons: "I was a little disappointing as to how much it costs to upgrade your seat, seeing that there were very few people in 1st class and business class I would have liked to upgrade for a more comfortable trip, but $400-600 is way too much to pay for an already expensive trip."

Pros: "We were delayed leaving Chicago because of the weather, and so we got into Copenhagen late. The crew of this flight were kind enough to wait for me at the gate, even though it meant delaying the flight a bit. This was wonderful and greatly appreciated."

Cons: "My bag didn't arrive and I had to return to the airport the next day."

Pros: "Great company!"

Pros: "cheap"
Cons: "My bag did not make my connection in Iceland and was not placed on a plane headed the same route on the same day over 3 hours later. It was delayed for over 24 hours and it took over 48 hours to receive my bag."

Cons: "It was very warm on the plane for the 6+ hours of flying, making it difficult to sleep or be comfortable."

Pros: "Everything was good for economy class."
Cons: "The first leg of our Iceland Air fight was delayed, but they didn't update the departure time until after it was obvious that the plane wasn't going to be there on time. So we hurried to the gate only to wait nearly an hour. I wish they had updated the departure time earlier."

Cons: "You could have told me ahead of time that it costs $95 to bring a suitcase on board"

Pros: "It was Delta Airlines"

Cons: "Did not get the extra legroom we paid for, plane was awful hot and stuffy. Crew allowed 3 kids aged about 4 to 12 to literally run up and down the aisle, running into people and screaming."

Cons: "Needed a little more space."

Pros: "Everything was on time , perfect"
Cons: "Don’t know"

Pros: "Overall nice service"

Pros: "Very speedy embarkation process"
Cons: "The seats weren’t comfortable, no snacks were offered at all unless you paid for food, & we had to get off the plane in Iceland on the runway & walk to a bus that took us to the terminal."

Pros: "None"
Cons: "Lost luggages"

Cons: "Reduced legroom"

Cons: "That it said on my itinerary that I had economy class but then they still charged me $90 to check a bag. It didn’t say anywhere that my ticket was economy light. I would have bought my bag beforehand to save money but it was not clear at all."

Cons: "No meal service"

Cons: "No instruction on use of shared video. No headset. Music?"

Pros: "Blanket and pillow already on chair. Pilots did an awesome job landing in a blizzard."
Cons: "No offer for headphones"

Pros: "We had a ton of space and it was so comfortable. I would fly with them everywhere I go if I could."
Cons: "Theres nothing I would say I “didn’t like”. Great experience."

Pros: "Good price"
Cons: "Poor poor poor customer service."

Cons: "This airline is the actual worst. Never taking it again."

Pros: "Staff was nice"
Cons: "The boarding was 45 minutes delayed and seemed disorganized. The seats were uncomfortable."

Cons: "The people at the airport itself are some of the most rude people I have encountered in all of my travels. Throwing my tray back at me while I was putting my shoes in it and saying “it’s not done, take it”. She bruised my stomach because I tried to stop it and grab it, and dumped my stuff, including a now broken camera. Very unprofessional and not necessary."

Pros: "Service seamless,"
Cons: "Seats not the most comfortable in the world, could not figure out entertainment, wifi did not work"

Cons: "Reykjavik airport is very crowded. All the seats were taken, and it was even hard to find a place to stand without being in the way."

Cons: "no communication from crew and cockpit. we were sitting an hour on the runway without getting info what is going on. almost missed my connection because if the delay, where btw the crew won't give you any information either about connecting flights (e.g. gate#)"

Pros: "Enjoyed travel videos about Iceland that you could watch before arriving."

Pros: "They had great menu options. Good price on alcohol if you want to drink also a really superb selection of spirts to choose."
Cons: "Small aircraft should not put three people to a row."

Cons: "Missed connection by a minute and got delayed ten hours."

Pros: "About the same as our first leg of our trip."

Pros: "Loved the northern lights on the flight. Also the staff was great, flights were great and on time."
Cons: "Could have used a snack on the long flight."

Cons: "Doing things on time seems to be a concept they don't grasp; boarding seems to happen at the time they state for departure (but that isn't what your ticket says). Explain to me how you can have all your big flights departing at the SAME TIME? Gates are close together for big flights with very little seating area so people are milling about confused about which line is which and not wanting to sit on the dirty floors."

Pros: "Too warm on flight. No overhead vents to control"
Cons: "Too warm. Seats and leg room seemed tighter than other airlines."

Pros: "Easy boarding. Delayed but arrived on time."
Cons: "No meal"

Cons: "Late"

Cons: "It was delayed"

Cons: "Nothing"

Pros: "The airline hospitality was very good. If our flight was on time the 40 minute connection would have been fine. Iceland airport is very small and easy to get throu."
Cons: "Our first plane didn't show up or have fuel, so we departed an hour and a half later. We missed the connecting flight in Iceland, but they already had us booked on another flight that day."

Pros: "sufficient room for legs (my height is 1,78)"
Cons: "An entertainement digital tablet is available on demand. Nevertheless, the proposed films and music aim almost exclusivment Icelandic public"

Pros: "Nothing"
Cons: "Everything"

Pros: "Uncomfortable plane."

Pros: "See above"
Cons: "See above"

Pros: "This was probably the worst flight I have ever been on (and I have flown internationally a lot - and travel weekly for work purposes Icelandair - hands you a bottle of water and you never see the flight attendant again - this for a 6 hour flight!!!!!! the plane was extremely hot there was no communication to tell people what was going on, that we were late, agents to help - etc etc - nothing needless to say - I will never fly Icelandair again others were worse then us - some had no flight to be redirected too - and side note - the customer service counter at Birmingham - had NO ONE there for over an hour - they had to finally call someone to come down and help the many people there"
Cons: "Icelandair was delayed out of Chicago - but the agent stated our flight would be fine - we would only be arriving 15 min late - and even so - they would "hold" the flight" . We arrived and ran to the gate- people were still boarding - gate was open and the agent said to us and others - oh you are the Chicago people - you have to go to customer service. We find out we have been "bumped" off the flight and placed on a new flight 2 hours later with a non direct flight - we have to go through Birmingham now. We are delayed again out of Iceland and get into Birmingham 1 hour late. We were never told that we had to reclaim our luggage. When we preceded to reclaim our luggage - there was NO luggage. and spent over an hours looking for it Icelandair never put our bags on the plane - and stated they would go on flights sometime the next day - we still have no word"

Pros: "Nothing"
Cons: "We didn't fly Icelandair, the flight was delayed more than 5 hours because there not enough passengers. Took an extra day to get to Brussels. Not impressed at all. I will be calling Icelandair for compensation."

Cons: "My flight from ORD to Reykjavik was delayed and so I missed my connection to Glasgow. I was rerouted to Amsterdam and got to Glasgow 7 hours after my original flight. Needless to say my luggage did not make it to Glasgow. I arrived in Glasgow on June 14th and did not receive my luggage until the evening of June 17th only because I went to the airport to pick it up myself instead of waiting for it to be delivered on the 18th. Four days of my 12 days of vacation were spent on the phone tracking down my luggage and worrying about whether I'd ever see it again."

Cons: "It's fine if you miss your connection in Iceland to France because you can wait around for the next flight 8 hours later. If the original flight didn't have a delay of 1.5 hours things would have been smooth. Every flight from Icelandair was late and they don't give you an update as to why. The crew told some white lies to make us believe we wouldn't have a problem making our connection."

Pros: "Not much."
Cons: "Arrived 10 hours late due to missed connection, and the airline lost our luggage. There was zero customer service available during the entire trip."

Cons: "Boarding was a little disorganized."

Pros: "I was surprise that economy class has to pay for their food on transatlantic flight"

Pros: "I was happy to see the blankets and pillow on my seat. They had a good variety of movies and tv shows to keep me entertained."
Cons: "I was surprised that there were no snacks whatsoever (complimentary) on such a lengthy flight. I would think think that a least a bag of pretzels or something to that effect would have been without charge."

Pros: "A surprising amount of legroom! The flight was incredibly well managed. We were well taken care of and everything was prompt and efficient."
Cons: "The gate at Keflavik had nowhere to sit. I prefer some sort of included food, but all of it requires payment--even little snacks."

Pros: "Crew had filled overhead lockers with their bags leaving no room for ours"

Cons: "Don’t approach"

Pros: "Punctuality!"

Cons: "Delay , rebooked on fight. Had to wait 8 hours. I needed a wheelchair .. they put Erin a remote location with a rude assistant in charge of transfers for wheel chairs . She had none. Made me walk 15 minutes to find a place to take my meds. She couldn’t care less."

Cons: "Hard to get over having to recheck our luggage"

Pros: "Nothing to complain about. It was a nice, calm trip."
Cons: "At least my wife and I were seated together on this trip."

Pros: "I loved the in flight service and entertainment. Also, the flight had seats that actually reclined and I was able to sleep."
Cons: "I did not like switching airlines between my flights. It caused a lot of confusion and made check in extremely difficult. In addition, my bag was lost between changing companies between flights. Not happy at all."

Pros: "First class check in was smooth and efficient ! Love the passage way that lead me directly to lounge"
Cons: "Service in the lounge should be improved and there is no clear direction of which gate ie Gate 10A / C / E etc when boarding . Had to check a few times to ensure it’s the right gate"

Pros: "Typical solid British Airways service."
Cons: "Delayd by 4 hours."

Cons: "We didn’t, have a wheel chare whan we arrived to Dublen we wait near 1 hair till they come"

Pros: "Movies"
Cons: "Dinner"

Cons: "Everything was great!"

Pros: "When we finally took off."
Cons: "Flight was delayed >3.5 hours because of an "electrical problem affecting in-flight entertainment system and 1st and Business Class seats. After powering down the aircraft c. 3 times at 11:15pm CT the electrical system miraculously worked as normal."

Pros: "At least we were able to wait in the lounge."
Cons: "One of the jet bridges malfunctioned. Had to board >500 passengers via remaining bridge. An hour late departing."

Pros: "Ease of boarding"
Cons: "Nothing"

Pros: "Priority boarding and bulkhead seating for family travelling with infant."
Cons: "My 'infant on lap' (23 months old) was too big for the airline-provided seat (weight limit 12.5kg, and he weighed 13kg)."

Pros: "Boarding efficient, take off on time, flight smooth, crew professional."

Pros: "Not yet done."
Cons: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"

Pros: "News, Maps"

Cons: "We waited on the tarmac to deplane longer than we were in the air."

Cons: "Canceled for no reason ca"

Pros: "Boarding was excelllence"

Pros: "Lots of shopping but that may not be good since pickpockets are everywhere"
Cons: "Police (more) presence required to prevent thefts"

Cons: "You charged me for coffe after flying all night"

Pros: "Love the 747 upper deck."

Cons: "Lounge needs updated."

Cons: "I had to cancel my trip due to a family emergency. The only way I could get a “partial” refund was to pay another $700. Makes no sense. I already paid over $1000 for tickets and you want me to give you another $700 in order to give me a refund."

Pros: "everything went smoothly"

Pros: "Flt attendants. Esp the english guy."
Cons: "Once again just some measly pretzels."

Cons: "No adapters availNle for the nonstandard power outlets."

Pros: "We made it safely"
Cons: "No USB or outlet ports for charging the devices. Excuse me, but it is 2017."

Cons: "No electric outlet for charging phone or laptop TV screen was very old and barely functional"

Pros: "good movies"

Pros: "Got me there"
Cons: "Basic"

Pros: "Comfortable seating"

Cons: "Nothing that could be controlled just a lot of turbulence. It would be nice for the pilot to reassure passengers"

Pros: "The gate agent"

Pros: "Cabin crew always professional. The cabin was fresh and new."
Cons: "the leg room In club Europe is appalling. No premium feel at all."

Cons: "Everything was great about this flight, except that I had a row of seats that would not allow the arm rest to go down. So even though I had 2 empty seats to my left I could not utilize them, which would have made the flight so much better. When asked I was told that the "curve" of the plane would not allow it. This should have been mentioned when I booked and chose those seats."

Cons: "The flight took off and 30 minutes into the flight to Paris, we were returned to Chicago for an unexplained mechanical problem. After 5 hrs delay, the flight was cancelled. I had to run to another desk for help and was rebooked on an Air France flight but did not receive miles for either BA or AF. Completely unprofessional and chaotic. Miserable to say the least because I missed the wedding that I was flying to, the only reason I flew there!"

Cons: "Lost my luggage and failed to deliver my luggage on time. I had to go out of my way to buy everything again."

Pros: "Everything was great! Thank you so much!"

Pros: "Grest staff"

Pros: "Saved 5 hours by being changed to a non-stop for the same fee."
Cons: "Working with Iberia to get accessible seating took ten irritating phone calls."

Pros: "Everything was very good."

Pros: "Flights on time. Food was OK"
Cons: "BA lounge cramped and unattractive. We were more comfortable in the general boarding area. Outraged that after spending over $7,000 on tickets, we had to pay an additional $241 to select seat locations."

Pros: "Crew was friendly and helpful. Flight smooth."
Cons: "Selecting seats was impossible because it was a British Airways flight operated by American Airlines - when I selected change seats on BA site it would send me to AA.com and when I tried selecting seats there it sent me to BA.com and on it went circles. I was finally able to select seats at the airport. Flight would have also been better if on demand entertainment was available at each seat in coach like newer planes."

Pros: "For a reasonably priced flight the comfort and free drink/snack were above average and very much appreciated."
Cons: "BA's online check in let them down though; the server kept crashing. They also wanted to charge £15 to pick one's seat, even at point of check in, a tacky ploy to pad profits. Forgiven on this instance as the flight was only 50 min, but would make me think twice for any longer distances."

Pros: "Direct airline"
Cons: "Delay, as usual on this rout because the airplane is too old and always have michanical problems From the inside it looks too old"

Pros: "My brother get injured .... They did not assist him whith any help to go to the hospital"