Air France, Delta and KLM have waived their change and cancellation fees on flights to Paris Charles de Gaulle. Confirm policies on booking site.
In the last 3 days, the lowest price for a flight to Paris Charles de Gaulle Airport was $152 for a one-way ticket from Newark and $300 for a round-trip. A majority of our users searched for flights from Los Angeles to Paris Charles de Gaulle Airport and the best round-trip deal found for that route in the last 3 days was $351.
Many airlines fly to Paris Charles de Gaulle Airport, the most common ones being Air France, Alitalia, and Delta.
The distance between Paris Charles de Gaulle Airport and downtown Paris is 14 miles.
All flights to Paris land at Paris Charles de Gaulle Airport. The airport code is CDG,and it can also be referred to as Ch. De Gaulle, Charles de Gaulle, Charles de Gaulle Airport, or Paris Charles de Gaulle.
Yes, both the RER B regional trains and the TGV high-speed trains depart from CDG Airport to downtown Paris. RER B trains take about 28min to travel to the Châtelet—Les Halles station at a cost of about €11.40 ($13.90). TGV trains take about 10min to reach the Marne la Vallée—Chessy station and cost about €19.50 - €35 ($16 - $29).
Three free shuttle lines travel between the CDG Airport terminals. The N1 shuttle bus stops at the 2A, 2C, 2D, 2E and 2F subterminals of Terminal 2 as well as the PW parking lot and the CDG 2 train station. The N2 shuttle bus serves Terminal 2, stopping at the 2E, 2F and 2G subterminals. The CDGVal automated people-mover train stops at each terminal plus the PR and PX parking lots. The DCGVal Terminal 2 station is directly above the SNCF train station serving the regional and high-speed trains.
The Sheraton Hotel at CDG Airport is located at Terminal 2; the hotel entrance is on Level 4 of the CDG 2 train station, near the CDGVal shuttle train stop. There are also several hotels located near the CDGVal shuttle stop at Terminal 3, including the Novotel (with an entrance in the RER train station), citizenM hotel, Hotel ibis, Motel Pullman and the Hilton Hotel.
More than a dozen VIP lounges are located throughout the departures areas of CDG Airport, including the Star Alliance lounge in Terminal 1 and the American Airlines Admirals Club in Terminal 2A/2C. Air France has several lounges in Terminals 2E, 2F and 2G, plus an arrivals lounge in Terminal 2C. Two of CDG’s lounges welcome passengers from any airline: The Salon Icare in Terminal 1 offers lounge access for about €40 ($48.50), and the Instant Paris lounge adjacent to the Yotel offers free access for all passengers departing from Gates K, L and M in Terminal 2E.
Most visitors from United States need to provide a negative COVID-19 test result and/or quarantine to enter Paris Charles de Gaulle Airport. Unvaccinated travelers from Orange and Red countries can travel to France provided that they have compelling reasons or pressing grounds.
Travelers are advised to download and activate the TousAntiCovid application while staying in the country.Further details regarding entry to France can be found on this site.
Read more about travel restrictions for Paris Charles de Gaulle Airport
Visitors from United States will need to quarantine for 7 days upon entering Paris Charles de Gaulle Airport.
Visitors from United States must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken before departing to Paris Charles de Gaulle Airport.
Current regulations for vaccinated travelers to Paris Charles de Gaulle Airport: most visitors from United States may enter Paris Charles de Gaulle Airport but may still need to provide proof of negative COVID test.
Health Declaration Form
To be filled up by travelers with compelling reason.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Paris Charles de Gaulle Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Paris Charles de Gaulle Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Paris Charles de Gaulle Airport with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Paris Charles de Gaulle Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Pros: The seating in upper class is unconventional and uncomfortable.
Cons: Reconfigure seating in upper class. We will no longer be customers for that reason alone..
Pros: The seating in upper class is unconventional and uncomfortable.
Cons: Reconfigure seating in upper class. We will no longer be customers for that reason alone..
Cons: We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken.
Pros: Entertainment and helpful staff
Cons: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin
Pros: such a big difference in size of aircraft, very comfortable and great crew.
Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
Pros: Not crowded. Crew was good.
Cons: Not taking a bus to board the plane.
Pros: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.
Pros: The flight was so delayed I missed my connecting flight to jfk.
Cons: The flight was so delayed I missed my connecting flight to jfk.
Pros: Crew were wonderful when I was nauseous from turbulence
Pros: Great attentive service, good food and in-flight entertainment
Pros: I loved the in flight entertainment, and there was always so many snacks and drinks available for free!
Cons: For boarding, we had to walk a rather far distance due to construction.
Pros: The flight felt so short, service was amazing, food was good. Great overall experience.
Pros: Food and snacks!!!!!
Pros: Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.
Cons: The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.
Pros: Crew was amazing and we got fed so often. The movie choices were good.
Cons: I wish I could have ordered a drink (pay or otherwise) from the tv in front of me
Pros: The food was okay
Cons: The gate was Jane without announcement
Pros: Top glass airline
Cons: I lake food and good service crew
Pros: Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again.
Cons: the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch.
Cons: The plane seemed to be a little bit old, especially entertaining equipment
Pros: Service and food are good. Crew very friendly and tries to please everyone.
Cons: Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA.
Pros: Legroom, lovely staff and all round good flight
Cons: Older media entertainment screen with hard to use touch interface.
Pros: Free drinks! Lots of food and good entertainment. Glad to have a free blanket and headphones as well.
Cons: Economy seating wasn’t that comfortable
Pros: Nothing. The whole experience was horrible.
Cons: I didn't make it to Siem Reap because the first leg of the trip from IAD to London was cancelled by Virgin Atlantic after it was fully boarded. The excuse was that a flight attendant had food poisoning and was unable to fly and so the entire flight was cancelled. The Virgin team seemed unconcerned and showed NO sense of urgency to try and get people rebooked. Their solution was to rebook everyone on an evening flight the next day. If a passenger was only going to London, that was probably fine. But for people with connecting flights -- or like me with multiple connecting flights -- that wasn't acceptable.
Cons: Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London.
Cons: Food was hard and little stale.
Cons: The seats are a bit uncomfortable for such long flights. Crue was excellent
Pros: I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!
Cons: Refund of the whole flight.
Pros: Helpful flight attendants
Cons: Delay at the airport due to system down where agents had to check in everyone manually
Cons: Very small leg room
Pros: Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional.
Cons: With seats being so tight causing an issue when getting in and out of seats.
Pros: I thought the food was mediocre for business class
Pros: Hard product and food
Cons: Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear
Pros: Staff was top notch in service and kindness
Pros: From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service
Cons: Sound didn't work on some of the entertainment choices
Pros: On time, everything normal.
Cons: Seat space so small that my knees were up against the next seat, even without it tilting back.
Cons: Everyone was delightful during the entire flight.
Pros: reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags.
Cons: The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news.
Pros: Friendly crew and good food
Pros: Everything except the plane itself
Cons: Plane cramped
Pros: Al comprar el ticket no se aclaraba que a pesar de ser un vuelo internacional se debia pagar por las valijas. Venia de hacer 5 vuelos internos por Australia y en todos los casos tanto Jet como Quantas aclaraban que se debia pagar por el adicional!!!
Pros: Dont whish to comment unless a human being can contact me and help me get the $200 travel voucher I was promised. It was so stressful its the least that can be done
Pros: It was a great experince we enjoy the flight other than the delay on the luggage
Cons: one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive.
Pros: Getting off the flight
Cons: The seat was excruciatingly uncomfortable. My legs went numb within an hour. It was hot and stuffy in board, the head rest kept slipping down and hurt my neck the legroom was tiny and cramped my knees and feet. The jerks behind me shoved their feet in the seat and I was disturbed every rime they tapped their screen. Mine wasn't working well so I had to repeat pressing my screen the entertainment selection was lame. The food was stodgy undercooked glutinous and bland. The snacks were stale and the tiny drink servings were almost pointless. Clint think I'll fly Virgin australia again
Pros: Overall, great flight. The gentleman in LAX waiting for us late arrivals from the connecting flight from MSP was very capable and helpful, going into action for us so we could make our tight connection, in which the others should have already boarded.
Cons: Knowing where my bags were, and if they'd made it with me.
Pros: Make sure you bring food with you because they will starve you. I also asked for band-aide 2x but it never came. Service is very poor.
Cons: Service is very poor, ground and air crew are not friendly, can even be driscriminating. There's scarcity of food in this flight. They need to give snacks more often than one in a 13hr flight.
Pros: Entertainment had a good selection
Cons: Seat very narrow. I'm a 5'5" 135 lb female.
Pros: Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!
Pros: Everything was excellent. Food, service, attendant, on-time etc,
Pros: Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks.
Cons: I didn't like putting two family on different seats far from each other
Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.
Pros: Flight as such was good and smooth
Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price
Cons: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.
Pros: Was on time! Not croweded!
Pros: Hi enjoy the trip
Cons: No complaints
Cons: Boarding was delayed. Missed the connection flight.
Cons: Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!
Pros: A330 throne seat (2A) is nice and private.
Cons: Flight attendant in business class was quite terse and rude.
Pros: Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax.
Cons: The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant.
Pros: The cabin crew were veey vwey friendly and nice to the passengers.
Cons: The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights.
Pros: Arriving safe.
Cons: We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too.
Cons: Plane too old for such a long flight
Cons: 30 min between flying
Cons: I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!
Cons: It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off.
Pros: Not much to enjoy
Cons: The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault.
Cons: Small plane incredibly cramped for8 hour flight
Cons: Even though we had booked this flight in September we were never able to choose a seat for this flight. We kept trying and the only way we could pick a seat months and weeks ahead was if we bought an upgrade. We had already spent over $1000 to fly to Paris each and did not want to buy an upgrade. We just wanted the assignment of a seat. When we got closer to the date we were told that we would get a seat assignment at check in. At check in we were told we would get a seat assignment at the airport. At the airport we were told we would get a seat assignment at the GATE! At the GATE the attendant had difficulty finding our seats and finally found them with the help of another attendant. This adding extreme stress to a trip that was planned in September and should have been a pleasureable experience. Our seats were not together and we then had to go on the plane and ask other travelers to change their seats in order to be near each other. This was not our job! We ended up near each other but not together. Then when we arrived in Paris we noticed that our suitcases had been tagged STAND BY!!!!!! We were glad that we did not see that at the Philadelphia airport because it would have added even more stress to a long anticipated pleasure trip to Paris. Next time we will make sure that the tickets we are purchasing (FINNAIR) have nothing to do with American Airlines.
Cons: Some food has too many preservatives, margarine served instead of butter.
Cons: Had to rush to my next flight and the gates were far apart.
Pros: American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected
Pros: Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good.
Pros: Overnight flight and not full so could stretch out.
Cons: It really was not Finnair, it was American. When I tried checking in Finnair had no knowlege of my ticket. I had to read the fine print to find the name American Airlines. Even the woman at Finnair was not sure, and thought that it was run by Brittish Air.
Cons: Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance
Pros: Food, not crowded, small plane
Cons: No individual tvs
Pros: Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it
Cons: Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience.
Pros: Lenght of flight
Cons: Babies crying :(
Cons: No in-flight entertainment and seats didn't recline well
Pros: American Airlines executive club checking and boarding is quite good in an always packed airport
Cons: Very old plane. Not a nice crew.
Pros: old planes tight seat no entertainment late boarding
Cons: Very old plane No leg room No tv Grumpy crew Over an hour delayed
Pros: Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times.
Cons: Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy.
Pros: I have a BA - Gold card- BA lounge was good.
Cons: Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD.
Pros: The boarding process was expedient and the food was ok and standard for these flights.
Cons: I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly.
Cons: Terrible wait to depart. Altered my pick up plans in Barcelona and made me incur in extra expenses
Pros: Crew was generally friendly. Leg room in coach was ok. The price was good.
Cons: Kayak sent misleading check in announcements. Namely, telling us to check in with Finnair, where it would not let us check in on line and no one answered the phone. We ultimately checked in with American, which was operating the flight. Not a customer friendly process. American should be embarrassed to serve meals. We think people will eat the gruel because they paid for it. No choice of entertainment. How 1990s. If this is the new American Airlines Lord help us.
Pros: On time departure and early arrival
Cons: Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016.
Pros: I did not like anything about this trip.
Cons: Our flight from Chicago to Paris was managed by Finnair, but flown through American Airlines. This was the second disappointing flight on American Airlines. Our first flight was repeatedly delayed over three hours and then canceled. Everyone had to take a new flight the next day on the same plane which was scheduled to be fixed that morning prior to departure. We boarded the plane 45 minutes late and then were informed that the part needed to fix the plan had just cleared customs. After another hour of waiting on the plane, we taxied to the runway and the returned to the gate because another part needed to be fixed on the plane. We waited another hour and a half on the plane before finally taking off. Upon our arrival at Chicago O'Hare, we waited on the tarmac for 30 minutes before the ground crew parked our plane. Which brings me to this flight from Chicago O'Hare to Charles de Gaulle in Paris. Our flight was delayed for maintenance repeatedly for 2 hours and then a new plane had to be brought over. By the time we boarded we were almost four hours behind schedule due to a logbook problem once we boarded the new plane. The plane itself was small - the size of a domestic flight - and VERY cramped. On both of the flights we had no TVs in the headrest. This is something that I have always had in economy class on international flights. It was by far the most uncomfortable flight I have ever been on. Because of the delay, we had to reschedule one of our two connecting flights. I was assured that our bags would still arrive at our final destination. When we finally reached our final destination, we found out that our bags had been lost along the way - most likely because of the flight being rescheduled.
Cons: International flight delayed 2 hours for multiple mechanical issues. 45 minutes before boarding, we were given a $20 voucher for food and drink (which we couldn't spend on snacks, just big meals, which was undesirable so late at night). Flight itself played Mission Impossible 4, then a kid's cartoon, then nothing the remaining 5 hours. Very uncomfortable for those who can't sleep on planes.
Pros: Got a very nice vegetarian meal
Cons: Entertainment system didn't work
Cons: Finnai leased this plane from EuroAtlantic. The seats were uncomfortable, entertainment system didn't work, crew was careless... It was a light from horrow! Plane was at least 20 years old!
Pros: Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable.
Cons: no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest
Cons: Delayed 5+ hours. Aircraft was changed to a smaller plane than we booked.
Pros: other than that, the flight was fine. did not sample the food
Pros: the crew was good and helpful. They should be paid more.
Cons: ALL my print outs say FINNAIR, your asking about my FINNAIR flight, all says FINNAIR, so I go to the airport and wait 30 precious minutes at the FINNAIR counter to check in ( there was no self check in computers) only to be told Ah, you are not on FINNAIR, you are on American and must go to the American counter. I was given my itinerary back and rushed to American and began to self check in only to realize in the rush the woman had not given me back my passport. So, I rushed back to get it, loosing more time, only to find she had given it to another agent at another American counter but not at the check in area, and it took more time to find out who had my passport. I made my flight, but if ALL says FINNAIR, how am I supposed to know that I should instead be looking at fine print to discover which airline I am actually flying on and waste time!!!!!!! It should state CLEARLY that I need to check in at the American counter. In flight entertainment was really poor in comparison to other airlines on international flights.
Pros: I reach my destination.
Cons: Boarding was 20 minutes late. Food ... poor quality, no coffee Really a poor plane.
Pros: Good footroom in Main Cabin Extra.
Cons: Delayed 5 hours. No power or individual VOD at seat.
Pros: Flight was fine....
Cons: ....but departure wa delayed over an hour
Pros: The flights and food were good. no problems there.
Cons: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Pros: A lot of seating space. very comfortable.
Cons: You have to pay for wifi.
Cons: We paid for meals that were NOT delivered
Pros: - Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent
Cons: - The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections
Pros: Good selection of movies and music. Food was mediocre.
Cons: Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again.
Pros: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.
Cons: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.
Pros: Everything was bearly acceptable
Cons: I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Next time I would try Norwegian Air, which is known as a budget airline.
Pros: The food was great and the staff were excellent.
Cons: The entertainment selection was limited and there were no live channels - just prerecorded content
Pros: I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected.
Cons: No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it.
Cons: If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying...
Pros: The 2 gate agents were very helpful and nice, as well as the on-board flight attendants, all were very professional and did a good job for the most part.
Cons: a few little things, nothing worth mentioning...
Pros: On time good food excellent entertainment clean plane good crew
Cons: my ONLY complaint is that I preordered a VEGETARIAN meal and got a VEGAN meal. NOT a big deal, but they should be aware of the difference.
Pros: At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly
Cons: Å måtte skifte fly
Pros: Fair leg space, kind stewards.
Cons: It would be nice if they could offer some snacks or something to drink. Seems to be higher quality than low costs, so they could afford to offer that.
Pros: Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!
Cons: You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing.
Pros: Really appreciated how helpful everyone was, from check-in at Newark to arrival. The entertainment system worked well, too. Aside from the two issues I describe below, SAS seems to be extremely efficient and well-run.
Cons: There was some mix-up - not sure where - but I did requested a vegetarian meal and it wasn't in the system. I'd also requested an aisle seat due to a hip issue and was told I'd have one - but when I went to check in, I'd been put in a center seat in a bulkhead. I was able to change but it was the last row of the plane. We the gate they were able to move me up at the last minute - but this all could've been much easier.
Pros: Quick flight and pleasant service. Seats were also comfortable
Cons: Walking out to the plane the markings weren’t great.
Pros: Food was very good on international flight. All personnel was extremely polite and courteous. Great movie selection. Everyone was greeted with headphones, a bottle of water, pillow and blanket
Cons: Nothing not to like
Pros: Flight was on time and the crew was effcicient
Cons: My knees hit the sear in front of m before they recloined. No way to sleep.
Pros: Transfer desk was remote but once found, staff was very good
Cons: Haven't made it yet due to late flight/missed connection
Pros: It was a normal flight, only a few hours long. The crew was very nice.
Cons: Once again, just some leg, and arm space issues but that's to be expected.
Pros: Safe departure, flight and landing.
Cons: An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special.
Cons: Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable.
Pros: People food
Cons: Seats small
Cons: Not water for children.
Cons: Seat was uncomfortable.
Pros: This was my first flight in SAS and it was a wonderful experience. The crew was pleasant and the seating was spacious and the plane was clean. Very refreshing atmosphere.
Pros: I was able to keep window open for the whole trip. Few others kept the window shade up.
Cons: Loud engine sounds. I wore ear plugs but they were not enough. Must invest in noise cancelling headphones if I fly with SAS again, apparently.
Pros: The food was excellent
Cons: A glass of wine free of charge would have been a nice addition.
Cons: No priority check boarding for business class in Compenhagen
Pros: Crew taking care of us was excellent.
Cons: Food terrible. Our seats in Plus were in bad condition, they move us that also were in bad condition, hey you are paying Plus to have good seats!
Pros: The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours.
Cons: SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection
Pros: The constant service provided by the flight crew. The food was excellent and even got a free beer. The inflight entertainment selection was abundant, did not even have to listen to my music. Very friendly crew.
Cons: I understand coach is coach, but it was a little tight for my height.
Cons: Flight was 4 hours delayed, we could not leave the airplane every passanger just could have one water during the waiting time When finally arrived in Copenhagen i missed my last connections for the night and the airline wasnt helpful at all!
Pros: Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC
Pros: everything except
Cons: no food very cramped small seats plain full to capacity
Cons: See above
Pros: The flight staff was fantastic!
Pros: The food is great, the flight attendants are great, and the flight is comfortable.
Cons: There is little legroom unless you are in first class.
Cons: Reindeer sandwich? Come on really?
Cons: Our flight TO Rome via Copenhagen was canceled and some of our party needed to find overnight accommodations in Chicago.
Pros: same as above
Cons: Late take- off and landing. Indifferent flight attendants. Two of my children were bullied into giving up their bulkhead seats to a couple with a child. We had to pay extra for those seats and we were given no compensation.
Pros: Very nice crew and quiet.
Cons: Hou toch godverdomme op met vliegtuigje spelen, verrekt stelletje incompetente hufters. Ik moest 3x in een lange klere rij staan bij SAS op Schiphol omdat we telkens verkeerd werden ingelicht door clueless SAS employees.
Cons: The gate for boarding was not open till it was time to board. I do not know why they could not have us sit in the boarding area, we were standing for a long time.
Pros: Take off and landing
Cons: Layover time
Cons: Not to have 2 distressed cats on board meowing non stop for 10 hours.
Pros: There is a nothing to mention that was memorable or comfortable.
Cons: I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future.
Cons: Staff Curtsy and overall gestures!!
Cons: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700
Pros: Had decent room space seats comfortable
Cons: My luggage could have arrived for a start
Pros: Crew was wonderful and welcoming!
Cons: Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!
Cons: make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food.
Cons: I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre.
Cons: My entertainment device did not work the entire flight.
Cons: wine selection divider between seats
Pros: DIY snack area
Cons: Food and seating
Pros: The crew
Cons: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.
Pros: The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use.
Pros: The staff were very helpful and professional.
Cons: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.
Pros: Just a routine flight but done with perfect execution.
Pros: Good quality flight
Cons: But delayed and lost baggage
Pros: The Air France service was ok. Got me to my destination on time and alive.
Cons: I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!
Pros: Not much expected as it was a budget trip.
Cons: Poor timing in between connections, barely made in time to my first connection being the last person to board
Pros: Timely and smooth teansit.
Cons: Food has a way to go to be appetising.
Cons: Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)
Pros: Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned.
Cons: Slight issue with headphone connection, was not the only passenger.
Pros: Quiet! No noise-canceling earphones needed. Delicious food.
Pros: Good seat width Great movie selection Great food and drinks Nice and large A380
Cons: The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice.
Pros: . Budget airline with no legroom or extras
Cons: See above. Nothing specific to like.
Pros: The free glass of red wine when the plane finally took off.
Cons: The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?
Cons: Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing.
Pros: Absolutely everything perfect.
Cons: Through my own fault I ordered a different seat instead of window seat. :)
Pros: Boarding was on time
Cons: flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer
Cons: Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again.
Pros: The friendliness and courtesy of the staff.
Cons: One piece of my luggage was left behind in Paris.
Cons: Movies were dated. Crew spoke limited and broken English, not good enough for international flights.
Cons: My seat was changed without my permission. Very unprofessional staff at Mumbai airport
Pros: Everything was very prefect and would love to fly again.
Pros: Hospitality of the flight attendants
Cons: Toilets could hv been cleaned more often
Pros: Crew was great.
Cons: Food could be a bit better. White bread is unhealthy.
Pros: Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good.
Cons: The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate.
Pros: Amazing service, seat and FOOD
Pros: Good seat near the front.
Cons: Delayed arrival by 30 minutes.
Pros: The crew was very nice and helpful.
Cons: The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience.
Cons: The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted.
Pros: Crew are efficient and friendly.
Cons: Very small plane.
Cons: Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure
Pros: Ticket price
Cons: Long check in wait in Dubai. Food was shocking - inedible!
Pros: The plane is roomy and bright
Cons: Boarding more than 15 minutes late. Departure on time, though
Pros: The in-flight entertainment wad quite nice, even though the screens were old.
Cons: The vegetarian meal was tasteless. I expected way more.
Cons: An included breakfast would have been appreciated.
Cons: My bag did not make my connection in Iceland and was not placed on a plane headed the same route on the same day over 3 hours later. It was delayed for over 24 hours and it took over 48 hours to receive my bag.
Cons: Being on time! Flight leaving from JFK was delayed by an hour, making my connection in Iceland very tight (had to run), and my checked bag did not make it on my 2nd flight. My checked bag did not make it to my destination for over 24 hours later.
Cons: Everything. Total budget experience. No service of any quality. Pay for everything. Felt like a cheap flight to Denver
Pros: Crew were very nice and friendly
Cons: Food Selection could be GREATLY IMPROVED!!!
Pros: Overall nice service
Pros: Very speedy embarkation process
Cons: The seats weren’t comfortable, no snacks were offered at all unless you paid for food, & we had to get off the plane in Iceland on the runway & walk to a bus that took us to the terminal.
Cons: Didn’tknow I had to buy a meal on the flight or I would have bought a nice one in the airport
Cons: Seats were uncomfortable; no complimentary snacks.
Pros: Clean and pleasant
Cons: Poor food service.
Pros: Good leg room for an economy flight
Pros: There was a USB port to charge my devicw
Cons: The service was minimal, they only offered water when you got on the plain and once at the end of the flight.
Cons: No instruction on use of shared video. No headset. Music?
Pros: Entertainment amenities were nice.
Cons: Boarding was chaotic, took way too long, and no one knew what they were doing.
Pros: Friendly crew, boarding and deplaning was very smooth.
Cons: Limited legroom, cabins could be more accomodating.
Cons: Cabin was very cold
Pros: It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.
Cons: Boarding was late by one and a half hours. Almost missed my connection flight in Reykyavik. First time on an International flight they did not serve any food, not even snacks. And there was no indication when booking the ticket (which was about $700) that there wouldn't be any meals. Even the selection to purchase was poor. In a 5+ hour flight the crew passed only once with beverages. They completely turned off the lights during the entire duration of the flight. Overall, by far the worst International flight I have ever been on. I wont choose Icelandair again. And I will let my colleagues know about my experience.
Cons: we were late (can't tell if we left late or just arrived late, was sleeping), however connecting flights were 'held' (don't know what happened however we all seemed to have made the connecting flights).
Pros: Good entertainment.
Cons: Only food for purchase on a 5 hour flight.
Pros: The fare was inexpensive .
Cons: Snacks should be provided as the flight was delayed and water was not even served right away when we were airborne nor asked by the crew.
Pros: Seating was good.
Cons: What appeared to be the cooling system leaked onto me from above the seat. The blankets were not new as there was hair (not mine--different color), dried snot, and what looked like dandruff on two blankets in the row.
Pros: Lots of room, nice blankets, clean plane.
Cons: Had to pay for food for a flight over 5 hours. Only 1 free beverage.
Pros: The flight went very well, and a little faster than what I'm used to on other airlines.
Cons: Meals and/or more meal options but I also understand you sacrifice this comfort given the discounted prices for flights.
Pros: I got to my destination safely
Cons: I paid a ridiculous amount for it
Pros: Comfort was good as well as refreshements
Cons: Representative at JFK told me my connecting flight to Brussels would be delayed as a result of the first leg being delayed. Upon arrival to KEF I discovered my second leg departed without me. Please be sure that your representatives do not LIE to customers as it is misleading and unnecessary. I usually have great experiences with this airline and this misinformation was rather disappointing.
Pros: The crew was nice
Pros: I have never flown overseas without getting some dinner and breakfast. On this flight, we were given bottled water as we boarded and later could get another free beverage, but if you wanted food, you had to pay for it. Did get comfy blanket though!
Pros: Plane were clean.
Cons: 1. No Food service except water. 2. Flight was delayed. 3. At RFK airport no better directions. Not a good experience.
Cons: After being delayed and missing our layover, we were directed to the "help" desk, where no one was working. A group of us finally found our way to the actually information center and were frustrated to hear that we were expected to stay overnight and leave for Paris in the morning when there was an available flight to Paris that afternoon. I explained to the attendant that despite her claims, the flight was not full (as I could purchase it on Google Flights) and she rudely told me that if I wanted to be on it that bad, I could pay for it myself. Unfortunately, that is what I had to do. Thankfully, I was able to get to Paris that evening, but it was most certainly not due to accommodating customer service. To say I am disappointed is a tremendous understatement and as mentioned before, I am an experienced and regular traveler, but I will most likely never fly Icelandair after this.
Cons: We were delayed for over three hours and stuck on the tarmac with little to no updates. Needless to say, we missed our connecting flight to the final destination and were not treated kindly upon arrival by the "help" desk. I am an experienced and regular traveler, but I will most likely never fly Icelandair after this.
Cons: My flight was handed to American Airlines and it's been a nightmare with my flight being delayed multiple times, then cancelled and rebooked. I missed an entire in Paris including stay that I payed for.
Pros: I really appreciated the USB port built into the seat so I could charge my gadgets. The flight wasn't packed so I didn't feel claustrophobic. It was a fantastic experience there and back.
Cons: Food and alcohol and headphones weren't free. The movies were very old.
Pros: There were so many things wrong with our flight from Gatwick to NYC. The check in staff were rude and homophobic at check in, forcing my partner and I to separate for check in while we watched heterosexual partners check in together freely. The disabled toilet alarm broke as we descended into NYC and we listened to end-of-the-world death sirens as we were landing. It was not communicates that food was a microtransaction on flight and was so overpriced so we went nearly 13 hours without food because the flights were also delayed on the tarmac. The de-icing tow truck in Iceland was broken down so we were delayed two hours on the layover. On return, both Icelandair gates opened late. During the layover we were kettled in hot container units before 20 min before being bussed to the plane and held for 15 minutes. Then, the icing on the cake was landing back at Gatwick and seeing my brand new luggage I bought on the trip damaged with thr back pocked ripped out along the bottom seam. I will never again ride with these rude, price-gouging, apathetic amateurs.
Pros: Flight good. Missed the pay for food trolley, so didn't eat.
Cons: Reykavic airport has the least amenities I have ever experienced. Very few seats in the lounge. Most are forced to stand or lie on the floor. Don't think that getting through the gate will mean getting on plane, it's too another waiting room with a few seats, mainly standing. The airport has no seated restaurants or cafes. So getting off a plane hungry id not pleasant. I will never again fly to and from New York via this 'airport'
Pros: Flight crew very friendly and accomodating. On tome, excellent entertainment .
Cons: Only annoyance was non bridge boarding, needing to get bus to board
Pros: The flight was in time
Cons: No dinner or breakfast include.
Pros: sufficient room for legs (my height is 1,78)
Cons: An entertainement digital tablet is available on demand. Nevertheless, the proposed films and music aim almost exclusivment Icelandic public
Cons: This is the first and the last time that I fly to Europe with a budget airline. To save themselves a few bucks, they made the experience much less pleasant than it could have been. What they sold as food on the airplane was pathetic. And the prices for the awful food at the airport in Reykjavik were outrageous and they were not even posted, so until you went to pay you didn't know that those two pieces of stale bread with a thin slice of ham cost more than $12. Things like these leave one with a very bad aftertaste. Not worth it.
Pros: Check-in was efficient, and staff at the counter was friendly
Cons: No food for an international flight
Pros: I liked the idea of having a layover in Iceland.
Cons: Really, this airline sets a new level of bad amongst a skyfull of many bad airlines. It's no longer worth the little money saved (very little) to fly on this airline.
Pros: Crew pleasent
Cons: Delayed almost 3hrs Ny. Delayed in Iceland also. Kept apologizing Seats extremely uncomfortable for 1st leg of flight Delayed again in Glasgow and delayed in Iceland. Let us off plane in Iceland in cold waiting for bus to terminal. Terminal very crowded
Cons: Leg room was very narrow. Only gave water but water was warm. Drinks are also warm and only gave 1 small cup. No free snacks.
Pros: Cabin was new and spacious. Good free entertainment selection. Free checked bag.
Cons: Flight was delayed two hours
Cons: I spend a lot of money on tickets and it seems like a glass of wine would be a nice gesture by the airline to say thanks for coming, we are glad you are here, relax.
Pros: Flight staff was extremely friendly and helpful. Leg room better than average.
Cons: We boarded the airline and actually got airborne for about 15 minutes before we were told by the captain that there were "technical problems" and would be force to return to (KEF) the original airport. Once there, we were told that we needed to exit and board another aircraft, which would depart in about 2 hours (all told the delay was around 3 hours total). In the meantime, the airline gave us food vouchers for the food court to compensate for our inconvenience. The only problem was, we weren't hungry, that wasn't what worried us... what worried us was that our Airfrance connecting flight to Florence, at the following airport (CDG Paris), departed about 15 minutes before our ( new) arrival time. We told this problem to icelandair staff at Reykjavik airport, there was no attempt by them to help alleviate our problem, they merely told us that we would have to talk to Airfrance about this problem as our Airfrance ticket wasn't booked on the same itinerary, and so it appeared that we were on our own. We passed the two hour layover relentlessly attempting to contact Airfrance to inform them of our status, hoping we could get re-booked on a later flight.... And so we arrived in Paris late, as expected, and learned that, not only did we miss our departing flight to Florence, without refund or a new flight booked, but we also forfeited our RETURN flight to Paris, not set to depart for THREE WEEKS. Stuck in Paris without a flight, now 16 hours after our journey began, extremely tired, angry, confused...we then had to book another round trip ticket from Paris, costing us an additional $900 USD! Although my anger and sense of injustice is largely aimed at Airfrance (because they still cancelled our return flight even though we contacted them numerous times to inform them of our dilemma), it would have been reasonable for icelandair to have worked with us and perhaps put us on a different flight, perhaps to Rome?, instead of dismissing us so thoughtlessly, because, after all, it was the icelandair flight that was delayed 3 hours and caused the problem in the first place. Right?
Pros: Smooth flight,cheerful crew, easy overall.
Cons: Long lines to stamp passports made short connection time very difficult - almost missed the plane, airline should reconsider booking connections with very short amount of time at airport. Also, a light free snack (pretzels? chips?) would be nice.
Pros: The lighting of the interior of the plane was beautiful- very friendly, great service. Even saw volcanoes in the early morning during take-off
Airlines flying to Paris Charles de Gaulle Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Paris Charles de Gaulle Airport
Masks required on board, masks provided on flights to Paris Charles de Gaulle Airport
Social distancing seating
Middle seats unavailable to book on flights to Paris Charles de Gaulle Airport
Testing for antibodies, testing for symptoms for flights to Paris Charles de Gaulle Airport
Waiving of change fees. Search flexible flights to Paris Charles de Gaulle Airport