Daily cleaning, installation of cabin HEPA filters on flights from Chicago O'Hare Airport to Santiago de Querétaro
Volaris has waived its change and cancellation fees on flights from Chicago O'Hare Intl to Santiago de Querétaro. Confirm policy on booking site.
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 631,528 active cases of COVID-19 diagnosed in MX and 34,332 deaths as of Jun 11 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 3h 48m, covering a distance of 1640 miles.
There is 1 (nonstop) flight between Chicago O'Hare Airport and Santiago de Querétaro per week.
In the past 3 days, the cheapest one-way tickets to Santiago de Querétaro from Chicago O'Hare Airport were found on Multiple Airlines ($203) and United Airlines ($218), and the lowest round-trip tickets have been found on Volaris ($230) and Multiple Airlines ($260).
Volaris flies once weekly (Monday).
For Chicago O'Hare Airport to Santiago de Querétaro, Sunday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Santiago de Querétaro back to Chicago O'Hare Airport, the best deals are generally found on Monday, with Wednesday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chicago O'Hare Airport to Santiago de Querétaro.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Santiago de Querétaro from Chicago O'Hare Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Santiago de Querétaro with an airline and back to Chicago O'Hare Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Santiago de Querétaro from Chicago O'Hare Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Seat OK, but full row. Social distancing OK."
Cons: "Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered."
Cons: "Nothing. Everything went smooth. Except the part where my flight was changed twice with a last minute notice."
Pros: "Seat was comfortable and the entertainment was good."
Cons: "Honestly, almost everything was good. At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it. It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful."
Pros: "Everything went according to schedule, staff was suoee friendly and helpful."
Cons: "Not enough leg room"
Pros: "I had a 1:59hr delay takeoff which made me lose the connection in CDMX to GUA and had the worst service attitude from an Aeromexico personnel at the counter."
Cons: "Train the staff in quality service. Focus on empathy."
Pros: "The personal tv"
Cons: "Better service on taking our carry one with us"
Pros: "The crew"
Cons: "No delays. Had delays on both flights."
Pros: "Everything on time and comfortable...."
Pros: "The services and the comfort"
Cons: "Everything its good"
Pros: "The good customer service provided"
Cons: "The plane took off 30 minutes later than expected"
Cons: "They over sold my flight did not let me board"
Pros: "They provde fod and dinks"
Cons: "Baggage fees"
Pros: "I missed my connection flight. I couldn’t get my situation fixed and got stranded in Mexico City because of the most horrendous service I have experienced in my entire life."
Cons: "The organization for boarding. Communication and costumer service. I am really disappointed on this airline"
Cons: "I am assuming because it was a Delta airplane we didn’t have the option to watch movies. The Aeromexico planes always have monitors to watch them. I missed that on this flight."
Pros: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Cons: "There was not red wine, other than that no complaints"
Pros: "Great prices!"
Pros: "Well organized"
Cons: "People in the airline need to be a bit more frienly"
Pros: "service was good"
Cons: "There was no Wi-Fi even though there was signs in the plane of Wi-Fi availability"
Cons: "Ran out of fuel and had to make atop at St. Louis for about 1-1/2 hrs So got delayed needed to get to Chicago at 11 and ended up at 1:30"
Pros: "Everything was nice"
Cons: "Charge for baggage"
Cons: "Was late 2 hours"
Cons: "THE FOOd"
Pros: "free meal and free alcoholic beverage!"
Cons: "thought your carry on luggage rules were more relaxed. however we ended up getting charged an extra $80 for 2 carry on bags that were overweight. never had an overweight restriction on a carry on before."
Cons: "2 1/2 hour wait in line to check in. then had to rush to gate to make it 10 minutes before take off. Charged us $50 for I am not sure what. Only had 2 carry on bags Had reserved earlier seats but was not honored. Sat in last row on plane next to bathrooms. I will never take this f....n airlines again. Rather pay more or be inconvenienced than deal with this incompetent, greedy so called airlines."
Pros: "Good service"
Cons: "they want to charge you for every little thing they can, terrible service, poor communication skills (even in spanish) definitely will try to avoid flying again with this "airline". too bad I still have to fly back home with them"
Cons: "The poor profesionalism not having flys on timeline"
Pros: "Easy, inexpensive flight from Chicago to Mexico City."
Pros: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."
Pros: "The arraivile bean early than than a espect at :"
Cons: "Food :;("
Pros: "The fact that we were served a snack."
Cons: "It took way too long to xheck in."
Pros: "None of the food was likable."
Cons: "The main meal was terrible...sticky pasta with little to no taste. A bun that tasted like it sat out a day on the table. No butter, no salt, no pepper. And pudding with both meals? yuck!"
Pros: "Flight was smooth"
Cons: "When I first bought the ticket two months ago they rescheduled my departure time. Then two days before my departure they rescheduled my departure time again then when I get to the airport the departure time went 3 hours behind."
Pros: "the worse airline"
Pros: "Salir del avión"
Cons: "Se demoró en salir, el vuelo fue de 4 horas (madugada) no pude dormir nada, el asiento era impresentable. Nada de entretenimiento a bordo. Habia unas pantallitas en el techo pero como todas, inútiles."
Pros: "It was easy access. No hidden fees. And everything was in order. Staff was very friendly and courteous. Quick buy, and go no hastle."
Pros: "Checking in was fast and easy"
Cons: "Extremely poor, my flight was delayed for two hours."
Pros: "On time, courteous service, great movie selection in English and Spanish! Actually served a warm breakfast!"
Cons: "No other open cafes at gate in OHare."
Pros: "Everything was ok"
Cons: "I pay $ 80 dollars for my 2 luggage I think your prices are ridiculous."
Cons: "That we got delayed because of weather but that isn't anyone's fault"
Pros: "The staff was very professional"
Pros: "Delayed for over an hour and a half"
Pros: "The space on the seats was ok."
Cons: "Food was terrible and not enough on this flight."
Pros: "love when they turn off the lights"
Cons: "annoying late notifications of gate changes"
Cons: "Free wifi"
Cons: "Screaming babies the entire time"
Cons: "Free WiFi kn the plane was hardly working even over US mainland, before it list connection with outside internet over ocean. But it is something I do not care much about."
Cons: "It sucked in many ways. But that wasn't united's fault. The weather was threatening lightning in Denver and of course because of that the world stops turning."
Pros: "Getting a meal and drink"
Pros: "One attendant did it all. And very well. Impressive."
Cons: "More snack options."
Pros: "I liked the tv and movie options on the United app but thought the movie selection could have been better."
Cons: "Not here as long as the last place but was still teribly confusing. The airport is not very new user friendly. I had to ask ppl multiple times where gates were and issues with time changes etc. Was pretty nerve wracking for a first time traveller to the states."
Cons: "the plane's seating"
Pros: "Everything from ticketing to deplaning was smooth and professional."
Cons: "No problems at all."
Pros: "On time"
Pros: "Having about an hour and 20 minutes left me with enough time to explore the airport from one gate to the other without feeling terribly rushed."
Cons: "The ONLY thing negative that I can say is that the Chicago airport had no charging stations at my gate."
Cons: "No bags to go to overhead bin"
Pros: "Not much"
Cons: "The food not fit for human consumption"
Pros: "Quick boarding. Ontime departure."
Cons: "Very small servings of food."
Pros: "comfortable and on time"
Pros: "Happy people"
Pros: "Dr usus I"
Cons: "The keys"
Pros: "The seating was comfortable. On the Chicago keg I was seated in the middle and was not stuck with people who were too big for the seat. I noticed there was an overweight person in first class. Does United have strict policies on size?"
Cons: "Just the fourth seating group had trouble finding a place for my roller board carry on."
Pros: "boarding very easy"
Cons: "no drinks ir snacks offered"
Cons: "Very uncomfortable plane!"
Pros: "The gate at the Chicago airport was well designed. There was a line for each boarding group, and you could line up early. This is particularly effective for some Asian flights, which can sometimes be chaotic with many different nationalities all lining up."
Pros: "United payed for the room and 20 bucks for food."
Cons: "Late. Missed the connection to Gillette and had to stay overnight."
Pros: "We'll coordinated."
Cons: "See above comments."
Pros: "The service was good"
Pros: "Glad you didn't give priority to those with other designations like priority plus etc"
Cons: "Plane late leaving Chicago due to no pilot."
Cons: "Lost my luggage"
Pros: "Same as above"
Pros: "Every one was friendly. The plane was clean"
Cons: "They didn't have wifi"
Pros: "no complaints"
Pros: "Was never in Chicago."
Cons: "Was never in Chicago but my stuff was."
Pros: "Perfect, but I did upgrade to United's business plus."
Pros: "Aisle seat."
Cons: "They made my dad check his bag even though there was space."
Pros: "Worst flying experience ever"
Cons: "I was informed today that one of my checked bags was picked up by another customer who eventually realized it was not her bag. She brought it back to the airport and refused to turn over the bag until the airport compensated her. (How this happened I have no idea because I stood right by the entrance of the baggage claim and never saw the bag come out). The customer refused to return the bag until the police became involved at which point she agreed to write a note confirmed she did not steal anything. The bag then needs to be sent to me in 2 days and I'll have to verify myself that indeed nothing was taken from the bag. I'm very concerned how this individual came to be in possession of my bag considering, again, I stood right at the entrance of the baggage claim conveyor belt from the time it started to when it ended. As a result, this experience really made me feel frustrated and violated."
Pros: "I got there on time"
Cons: "Why not have people board the plane based on sat number? Why this cattle call and stand in line like you're not going to get a seat? Everyone fighting for line position so they can get a place in the overhead bins? Stupid."
Pros: "on-time! Even a little early!"
Pros: "By bag was broken when I got to my final destination. It looked like they played football with it. I'm filing a claim with United Airlines"
Pros: "Please address the lax enforcement of one carry-on and one under-the-seat bag/passenger."
Cons: "Overhead compartments were full by the time I boarded so my bag was taken and tagged, as was several other passengers. I noticed upon arrival in Hartford that several passengers had 2 bags in the overhead compartment and their coats as well. If you have a policy of one carry-on and one under-the-seat/passenger, why isn't this enforced? It is not fair to the Group 4 and 5 passengers that there is no room in the overhead compartments and they are forced to relinquish their bags. Furthermore, this results in them having to go to the baggage claim area and wait for their carry-on. This added a half hour to my time and my ride had to circle the airport waiting for me to come out."
Pros: "Overall I arrived at my final destination in one piece. I'm satisfied :)"
Cons: "The airline checkin is terrible and time consuming!"
Cons: "Never made it because of stupid United"
Cons: "They oversold the flight and many People had to stay for 2 more days I was lucky to get a seat they sold my ticket to someone else it was like a nightmare"
Pros: "Not much"
Cons: "Faster boarding More comfortable seats!! Crew was doing a turn around and we’re exhausted-not good customer service-crew too tired!!!"
Cons: "Follow the rules "Social Distance" The flight was completely full. People sitting 3 in a row. We felt very unconfortable"
Pros: "I very much dislike the professionalism this company provides to the consumer, never never will I return to use their service"
Cons: "That they would have let my parents actually fly."
Pros: "Good price, cheerful people, direct flight."
Cons: "Not charging extra for everything-- bag, carry on, seat selection, etc."
Cons: "First time flying Volaris, both flights were delayed. The seats were very uncomfortable and overall bad experience."
Pros: "The seats were comfortable"
Cons: "Better training with the crew"
Cons: "There were four gate changes. My husband was in a wheelchair and we were running back-and-forth trying to keep up with the changes. They don’t even give you water on the flight. If there is no food OK. But there should be water. The whole thing reminded me of traveling on a second class bus. Won’t do it again"
Pros: "Crew was wood"
Cons: "Giving food to passengers as it used to be."
Cons: "I was flying with my husband and 3 you. Children and couldn’t sit together. I was not told the high luggage charges and that I could register before for a cheaper rate. The lines to check in were over 1 hour and 20 minutes wait. The flight attendants do not speak English so could not communicate or help me at all."
Pros: "short flight, fine seats"
Cons: "no free food or water, but thats a cultural symptom of capitalism."
Cons: "Free snacks and beverages"
Cons: "Everything’s was worse I never use this aerolíne very upset"
Pros: "How punctual they were!"
Cons: "If the air conditioner was better."
Cons: "Check in was super slow. Had to pay for everything"
Pros: "Efficient at the desk getting boarding passes. Flight was on time. Got us safely to and from Mexico."
Cons: "Offer some type of food, not just chips. Return flight I asked 3 times for a glass of water and was never given one."
Pros: "Timeliness its great to be on time."
Cons: "The seats it’s too cramped, also paying 4 dollars for a water is ridiculous and to top things off children crying the whole flight I rather spend my money on another airline"
Pros: "I was able to sleep."
Cons: "They weighed my 2 carry on together, incliding my food for the trip, and they charged me overweight. Which they did not do on the way to Mexico. The trip was not cheap to begin with."
Pros: "The flight attendant and the time of the flights were ok."
Cons: "They can make the seats more comfortable or fix them if they are broken. They can hire more professional employees. My iPad was stolen out of my Carry-on bag after Volaris forced me to check it in with them. When we landed and I collected my bag they forced me to check-in my tablet was gone."
Cons: "Being timely"
Cons: "They need to look after their passengers. For example I was running 10 minutes late from when I found out that they were boarding the flight and none of the people from the checking stands where telling me what I could do or were to go. Especially if they are seeing me struggling with my luggage."
Pros: "Seat was so uncomfortable"
Cons: "Better seat more space"
Cons: "I could not check in on my phone. I never received email or link to check in. I tried 4 times in the previous 24 hour period. Using the app wasn’t mentioned until on the plane. When we arrived at the gate, 45 prior to departure, we were initially told to wait until the boss was there. 15 minutes lat"
Pros: "The staff were helpful in answering my concerns."
Cons: "A little extra attentiveness goes a long way. My suggestion is offer light snacks and water. It’s a kind welcoming gesture."
Pros: "The service was amazing. The staff were friendly and quick to answer my concerns."
Cons: "Perhaps very light snacks and free water. Just the basics all other extras passengers can pay for themselves, but a light snack and refreshment is a kind welcoming gesture."
Pros: "Flight attendants very helpful with luggage"
Cons: "Flight times changed. If I had not logged into email I would not have realized my flight actually left 45 minutes earlier"
Pros: "This was an on time flight"
Cons: "The seats are not confortable"
Cons: "Not having to walk in the rain to terminal"
Pros: "Nothing to like."
Cons: "Everything could be better."
Cons: "You need more service options . Your flight was cancelled last minute. You could have informed us early."
Cons: "The seats cannot recline and they won't even give a glass of water. I had to pay adittional 60usd for the documented baggage eventhough when I bought the ticket I filtered my search with flights with the documented bag included!!"
Cons: "Very bumpy flight"
Cons: "Gate decision because we had to wait until last minute to announce"
Pros: "La organización para salir en tiempo"
Cons: "Yo viajo seguido por esta aerolínea y por otras también. Y desde hace no mucho tiempo veo que ya no es posible seleccionar tu asiento sin costo ni siquiera cuando el check in está abierto. Esto se me hace ya una exageración de querer obtener utilidades de todo. Es un absurdo, pues todos nos vamos a ir y es una causa de molestia y que me haría pensar a mi y otros muchos en no comprar más con ustedes. Entiendo que quien quiera asegurar su asiento desde mucho tiempo antes pague por este servicio. Pero no al momento de abrir el vuelo. A veces viajamos acompañados y resulta imposible sentarse juntos. En mi opinión y de muchos amigos que viajamos con ustedes esto nos tiene en desagrado y ocasiona que adentro del avión andemos cambiando lugares y retrasar los despegues."
Pros: "crew was friendly"
Cons: "Poor lack of food choices. No video or radio to listen to for 4 hour flight is unusual especially international flight."
Cons: "Seats are large but hard Sell food. Nothing free."
Pros: "We arrived early"
Cons: "Our carry-on bags were over 10 kilos so we had to pay for our carry-ons. We had to pay for 1 water and 1 juice. The seats are so tight my knees were digging into the back of the seat in front of me."
Cons: "I spent 5 hours trying to change my flight for another day and the people at Volaris call center stalled until my time ran out and was within 4 hours of my flight, thus being unable to change it. All this plus the usual: uncomfortable sitting, expensive snacks and mediocre service. Definitely the chepeast way to fly!"
Pros: "that i had a entire row for myself"
Cons: "they dont add the global entry number on your ticket like other airlines, therefore you cant get TSA pre check. The flight was delayed around 40 mins. When we got there, the bags took 30 mins to come out. There was a huge fight in the baggage claim from the flight before from NY. They wouldnt get their baggage and we were stalled."
Pros: "Attentive, respectful, and on time! This airline has treated me very well."
Cons: "Flight Network never booked my ticket, you need to remove them"
Pros: "Fast, efficient flight. Clean plane. Easy deplaning. Great Oaxaca airport and baggage delivery.."
Cons: "absolutly awful Mexico City checkin experience. No English help in any way. No English speakers or signs. Couldn’t check bags but no idea why. They didn’t like our boarding passes. Sent us to many different lines who had no idea what to do with us. Check in agents completely unhelpful and disinterested. Also ignorant. They had to keep calling supervisors over to help. (They need training and there should be someone there to help non Spanish speakers) Never told us the gate. We had to keep finding passengers to tell us where to go. Gate kept changing. Written gate on overhead screens different than where we were supposed to go and then changed twice. Flight late but all the info at the gate said in time."
Pros: "The employees were professional and the flight was smooth."
Cons: "The sandwich we bought was cold and dry"
Cons: "We had to pay $150 I’m extra charges for our luggage and carry-on."
Pros: "I did not get a reservation number when the flight was booked. I was not allowed on the plane. Randy"
Cons: "Refund or credit"
Pros: "Left on time and arrived early."
Cons: "Was not offered water or snacks. Good thing i brought my own."
Pros: "Everything was ok."
Cons: "Delay in boarding not well organized"
Cons: "Boarding was chaotic"
Pros: "Seat super uncomfortable and no leg room"
Cons: "The airplane just seem dirty and disgusting"
Pros: "The flight was 15 min earlier great"
Cons: "The food if it’s COVID restricted food sud not be serve"
Cons: "Water can still be free, I mean I know it’s a budget airline, but water?"
Pros: "I had a goos seat the crew was courteugus/"
Cons: "The check in was.very slow only one person at the desck making it very stresfull for passangers. we had to hurry to the gate because nit. I will have more personel to expedite check in, also need to provide the paperwork requiere like the health declaration it was rewuiere to pass to boarding and there was no forms any were. Passangers had to scrable to find some. Running agains the clock because all the delay to check in. 2hrs on line is ecxesive."
Pros: "Crew, new plane"
Cons: "Seat confort, space"
Pros: "Easy flight. Great Crew."
Cons: "No reclining seats very little leg room"
Cons: "Communication! Flight was delays over 5 hours. The flight changed from delayed to on time twice throughout the day."
Pros: "We got VIP Boarding without choosing in advance."
Cons: "Very little legroom, seats were not reclinable at all, not a single snack included. Cheap."
Cons: "These guys are doing well!!!"
Cons: "Seat space"
Cons: "Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life."
Cons: "Many things could have been better. There was no kiosk for check in, the crew was not helpful prior to checking in, multiple occurrences where a group member was stopped for no reason by airline crew member, there were at least two seats that were duplicated on the airlines part, there was a delay on the flight due to over booked seatings, seats did not recline, no phone charging services."
Pros: "New planes, los cost, relatively on time"
Cons: "Checkin in, boarding, Seats, on board entertainment, food"
Pros: "They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!"
Cons: "The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!"
Cons: "Did not my luggage"
Pros: "I liked that they got me to my destination alive."
Cons: "The seats, being on time, docking at the right terminal so we didn’t have to bus to another terminal to go through customs, the food, the check in process... everything was sub par. For a thousand dollar ticket, I’ll never fly Volaris or Viva Aerobús again."
Pros: "Flight itself."
Cons: "Boarding an off boarding"
Cons: "Some glitches in the loading of your pages made The printing of boaring pass and electronic ticket complicated and confusing resulting in an extra charge yo print the boarding pass."
Cons: "Luggage delivery is still incredibly slow!! 20 mins for the first piece"
Cons: "Customer service"
Cons: "Mex AirPort ,"
Pros: "Delays everytime"
Cons: "Boarding took just too long"
Cons: "Kept us 50 mins on tarmac without any explication"
Cons: "So late"
Pros: "Boarding was really fast."
Cons: "The airline isn’t honest about their delays and the seat space is too narrow, tall people don’t fit."
Pros: "Left on time and arrived on time, both legs of the trip"
Cons: "Seats don’t recline. No option for entertainment. Very limited food options for purchase Meal tables were dirty"
Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"
Pros: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Cons: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Pros: "Good flights and prices"
Cons: "Be on time , no delays"
Pros: "The crew were considerate, helpful"
Cons: "Only junk food to purchase and it was a long flight"
Pros: "Very much on time nice crew and in land excellent people"
Pros: "good choice of snacks and food, good entertainment options"
Cons: "vegan friendly food options"
Pros: "Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience"
Cons: "the staff has no idea of their work or their routes the truth and are arrogant"
Cons: "There's litteraly no leg space between seats."
Cons: "The flight was Delayed 1 .1/2"
Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"
Cons: "This airline is always delayed. The seats are too small"
Cons: "It was delayed by an hour"
Pros: "Very friendly"
Cons: "All good"
Cons: "Flight got delayed by 1.5 Hrs I missed by further connection."
Cons: "The crew to check in at the airport were not helpful at all. They charge me and my family to print our tickets for us. That’s ridiculous, and an extra $50 per bag. I will never fly with volaris again."
Cons: "First class is pretty limited on food. The seats could be more comfortable considering the cost."
Pros: "Nothing especially not arriving late and getting charged extra from Our driver for waiting for us even longer !"
Cons: "Horrible service, rude , dirty , too crowded, over priced ! I was charged for my luggage when I was told it was already included. And apparently they were over widget but the website said I was okay. I even called and tripped check since this was our first time flying with them. They told us to get there at least 3 hour before our flight and they didn’t start checking us in until 3:50 ! I felt rushed after because we didn’t have time to grab a coffee or eat. The workers are rude and disrespectful not helpful at all !"
Cons: "A really shitty flight. 4 hours late!"
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"
Pros: "We got to the airport and the lady that helped us add an extra bag was amazing trying her hardest to make it the cheesesteak possible. She weighed and re weighed our bags until we had the cheapest option. We ended up having to pay for 1bag upgrade (2-55lbs) that was 75$ Then the flight it’s self the flight attendants were every nice and tried to wander any questions I had. Chips were stale. Comfort of the flight was no worse than any other flight I’ve been on."
Cons: "I will not book with kiwi.com EVER again because they messed up my baggage. I originally wanted 3-55lb bags but bought 5-33lb bags when I enquirer about upgrading to 3-55lb bags they ended up miss understanding my wishes and took away 2bags and I still only had 33lbs per bag... by then it was to close to the date we were leaving so they couldn’t fix it and I was told I wasn’t going to get a refund... and that I would have to buy my baggage upgrade at the airport. I could try but it wasn’t likely."
Pros: "Everyone was nice"
Cons: "Didn’t like i wasnt told i was going to sit separate from my husband and son"
Airlines flying from Chicago O'Hare Airport to Santiago de Querétaro have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chicago O'Hare Airport to Santiago de Querétaro
Masks required on board, masks provided on flights from Chicago O'Hare Airport to Santiago de Querétaro
Social distancing seating
Middle seats unavailable to book on flights from Chicago O'Hare Airport to Santiago de Querétaro
Testing for antibodies, testing for symptoms for flights from Chicago O'Hare Airport to Santiago de Querétaro
Waiving of change fees. Search flexible flights from Chicago O'Hare Airport to Santiago de Querétaro