Find cheap flights from China to Michigan

Pros: "Excellent"

Pros: "ANA is nothing but amazing. Great customer service and pleasant ambiance."

Pros: "Comfortable seat & nice crew."
Cons: "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."

Pros: "Very friendly and caring"
Cons: "i can not think of anything. Great crew Great experience"

Pros: "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
Cons: "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."

Pros: "Overall the flight met expectations for service, comfort and food."
Cons: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Pros: "Service was great"
Cons: "Sound on entertainment system did not work"

Pros: "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."

Pros: "Food"
Cons: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Pros: "Nice comfortable flight at convenient times. Great cabin crew and service."

Pros: "The service and attention of the ANA flight attendants seemed genuine."

Pros: "service"
Cons: "food"

Cons: "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."

Pros: "Good service"
Cons: "baggage was broken."

Pros: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Cons: "Nothing to dislike."

Pros: "The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert"
Cons: "The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176"

Pros: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Cons: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"

Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."

Pros: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Cons: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"

Pros: "They came around often to see if we needed water or anything. Food was good."
Cons: "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."

Cons: "The VOML food"

Pros: "Service in side."
Cons: "Air host listen on time"

Cons: "Width of the seat for me was bit tight when in a flat bed position."

Pros: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."

Pros: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Cons: "Very good overall. The entertainment could you a little more choices."

Pros: "They made a special dessart for my niece and her husband for their honeymoon trip."
Cons: "Not realky."

Pros: "The ANA stuff at Chicago airport is nice and helpful"
Cons: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"

Cons: "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"

Pros: "I like the food, service, and punctuality."
Cons: "Nothing I do not like"

Pros: "Great layover options. Timely arrivals."
Cons: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."

Pros: "Service was nice way more room than American Delta or United for economy"
Cons: "None"

Cons: "Breakfast option"

Cons: "Food was disappointing for business class ticket. Seats did not recline all of the way."

Pros: "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"

Pros: "Great flight"
Cons: "Food"

Pros: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."

Pros: "Again, the flight attendants were kind and tried to be very helpful."
Cons: "The entertainment system was difficult to figure out and maneuver around and it seemed like the choices of movies were all sad."

Pros: "Nice crew, clean lavatory"
Cons: "Had a chance to select seats only for return flight Seats were too narrow"

Pros: "Very pleasant. I upgraded to economy plus so that was a bonus."

Pros: "Good Business Class, will fly them again. Excellent service."
Cons: "No meal served upon take off, snacks only."

Pros: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Cons: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Pros: "Great seats in business class. Lots of privacy. Great service as well."
Cons: "American style Food could have been better. Didn't try the Japanese food."

Pros: "food , service"

Cons: "VGML food was not good. Needs significant changes"

Pros: "I never find any problem with their detailed and kind treatment and service.Attendants are always smiling, efficient and pleasant."

Pros: "Seats were comfortable. Entertainment was OK."
Cons: "I don't know what that food was, but it wasn't food."

Pros: "Staff pleasant"
Cons: "Entertainment could be improved"

Pros: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."

Pros: "They found us seats next to each other even though it said only middle seats were available"
Cons: "Entertainment options are terrible. Food is terrible. Leg room terrible. Glad it arrived 30 minutes early"

Pros: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Cons: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."

Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Pros: "Good service from the crew and good food."
Cons: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"

Pros: "Crew was good"
Cons: "Boarding, comfort of seat"

Cons: "All good"

Pros: "Food was ok"
Cons: "There should be someone to guide for connecting flights"

Pros: "Great crew!!!"
Cons: "Nothing"

Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Pros: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Cons: "Nothing. Every thing was great!"

Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."

Pros: "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
Cons: "The food was very mediocre!"

Pros: "Everything was great"
Cons: "I advise Qatar Airways"

Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Cons: "everything. see what i mentioned above. i will not book through your company again"

Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."

Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"

Pros: "Everything"
Cons: "None"

Pros: "Qatae Airways is second to non as always"

Pros: "air hostess very nice polite five star"
Cons: "seat alloted"

Pros: "Everything"

Pros: "Very nice staff."
Cons: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Cons: "My suitcase was broken"

Cons: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."

Pros: "Checkin crew was rude and was not at all respectful"
Cons: "Checkin crew was rude and was not at all respectful"

Pros: "Incredibly attentive service"
Cons: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."

Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Pros: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Cons: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"

Pros: "Excellent service. Flight on time."

Pros: "Thank you to wonderful hard working Crew."
Cons: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."

Pros: "Friendly staff. Good food."
Cons: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."

Pros: "Quality food and hospitality"

Pros: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Cons: "Entertainment options need to be expanded. Mouthwash should be added in toilet."

Pros: "طيران ممتاز"

Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."

Pros: "On time. food were good in general."
Cons: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Pros: "Service outstanding"
Cons: "Nothing"

Cons: "The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best."

Cons: "I was charged a insanly high fee for my luggage that was almost twice the price of my original flight ticket purchase. the agent offered no resolution for the confusion in their web descriptions for baggage allowance. This must happen to customers frequently because the wording is not clear. i was very upset and due to this i will NOT fly this airline again. i was charged the price of a first call flight in total for economy service. NOT GOOD"

Pros: "The crew were all lovely + meals were excellent."

Pros: "We departed late and therefore missed the connection. The staff met me and made arrangement for hotel accommodations till the next available flight. No haggling was necessary. staff on ground and in air sought to be helpful. Price of ticket was very affordable. Seating comfortable."
Cons: "Comparing to Emirates airlines...Movie choices were very limited. Only 2 new movies available. Food was poor at best. This was my second trip with Qatar. First trip...my iPad was stolen from baggage. Airline have had no solution. I prefer Emirates."

Cons: "Very uncomfortable seats- Space between seats is very tight"

Pros: "The seating, crew members, and entertainment was really good."

Cons: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."

Pros: "Except turbulences everything was ok and nice .."

Pros: "The crew, Sami and Juliana in particular, were absolutely amazing!"
Cons: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."

Pros: "Punctuality, Crew assistance"
Cons: "Refreshments are very basic and dry"

Cons: "I had to go through 4 passport inspections by Qatar, was that really necessary? 3 of them within 10 min. 1 before the security check at the gate, 1 after and one more just before boarding."

Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."

Cons: "The food was not as good as previous Qatar flights I have taken. Should be more meditarrean/Arabic tastes to suit the passengers."

Pros: "Check in was fast. The crew was attentive."
Cons: "the food was ordinary."

Pros: "Amazing crew"

Cons: "The flight attendants were fantastic!"

Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."

Pros: "food"

Pros: "Delta flight are always comfortable."
Cons: "Not having a 3 hour delay."

Pros: "Packed flight. Ground crew did best to minimize carryon luggage. Flight crew were accommodating and cheerful despite almost 1H delay in departure."
Cons: "Pilot had no control over turbulence during last 3H of flight. He did his best to minimize but still a jittery"

Pros: "The flight was on time, the crew was pleasant and looked like they enjoyed working in the air."
Cons: "Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable."

Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."

Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."

Pros: "Friendly staff. Comfortable seats"

Pros: "Very short flight. Not much to say"
Cons: "Not much to say"

Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"

Pros: "Nothing"
Cons: "Everything fuckin sucks"

Pros: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Cons: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."

Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."

Cons: "I felt too cramped in to the plane. Our KLM FLIGHT WAS CANCELLED THE DAY BEFORE THE FLIGHT."

Pros: "on time, clean, prompt. no problem."

Pros: "NONE"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."

Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."

Pros: "Like the online check in and advanced seat assignment"
Cons: "It's only a 45 min flight so no ptoblems"

Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."

Cons: "turbulance"

Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."

Cons: "Expected a two hour layover, but due to delay I ended up waiting more that 14 hours at the terminal."

Cons: "For some reason I had to get my seat at the gate and waste extra time for it"

Pros: "Flight was quick, crew efficient"
Cons: "Despite having this flight booked for over a month I was not issued a seat until gate check in and had to sit and wait till they figured out their "overbooked" situation. I had to approach the desk four times because they wouldn't give me any indication of what zone I should line up for, and the desk crew were rude. Ended up being the last to board."

Cons: "Long lines trying to resolve delayed flights. Ni weather issues reported."

Pros: "Everything was great from the check in process to the de-planing in Detroit. When we checked in at SLC the agent used my last name, which showed me the extra mile Delta staff will go to make the travel with them professional and curious. The flight left on time and when we arrived in Detroit our bags were already there waiting for us. Couldn't have asked for more!"
Cons: "Nothing at all"

Pros: "Window seat"
Cons: "-"

Pros: "Crew was helpful, plane was clean and food is decent"
Cons: "Have to request wheelchair service twice as the receiving staff handing the wheelchair to another company for departure staff. Only one counter handles wheelchair request at each leg. They are so strict with liquids that all baby foods had to put in a separate bin and we had to go to another security point for clearance. It took 2.5 hours to go through all that, that is with wheelchair priority! Boarding was horrible at the gate."

Cons: "Flight was late arriving to George Town due to mechanical trouble. when it did arrive and we got boarded there was another 15 minute delay for more mechanical trouble. There were no meals available for purchase on the plane as they had only stocked the flight for one leg of the trip and not the return leg. We were told at check in that we would have to pick our bags up in Detroit before getting on our connection to Toronto. In fact they were actually checked through. Due to the delays we missed our connection in Detroit. The Delta Agent was rude and did not want to give us a hotel voucher. She also said the next flight she could book us in was 24hrs later. She was unwilling to book us on an earlier flight with a different carrier. After we got her supervisor involved we were given a hotel and booked on an early flight the next day. I would not fly Delta again if I had the choice."

Pros: "We were a head of time for both flight! I never experienced this with delta. It used to be always late. I stopped flying with them for that reason. I was gladly surprised."
Cons: "The seat are very small. We were not comfortable at all."

Pros: "Actually, the entertainment was non-existent. It's a fairly short flight on a commuter jet, so there is no entertainment system."

Pros: "Very friendly and curtious crew made the flight very pleasant"

Pros: "The service on the plane was very nice, the woman flight attendant was great. The drinks definitely helped get my through the deafening flight."
Cons: "I was not aware of how loud the last row on the plane would be, for two hours we had to listen to the roar of a jet engine, it would be nice if there was ear plugs we could be provided for this. Or if we were made aware of this before the flight started."

Pros: "It was cancelled"

Pros: "The fight was delayed but they gave us complimentary drinks on the flight. Nice."

Pros: "Arrived safely Last minute upgrade to first class because people decided not to go due to long delay"
Cons: "4+ hour delay Mechanical issue Sent a different plane but not quick on the turnaround and no staff upon arrival to operate jetbridge"

Pros: "The staff was awesome throughout the entire experience."
Cons: "Some of the carry on people try to bring on board is way too big"

Pros: "My overall experience from booking to checking in was great! Delta provided seat accommodations for me to make flying with an injured knee much more comfortable. Thank you!"
Cons: "As always, I find the seats to be too close together and cramped, especially for middle seat passengers."

Pros: "Crew was great!"

Cons: "Takeoff was delayed, with very little explanation. We landed 30 min. late."

Pros: "He crew was very nice!"
Cons: "Both flights were delayed and there were too many problems at the Columbus airport!"

Pros: "The tv/movies selection was great. The plane was generally clean and staff friendly. Nothing was spectacular on this flight while nothing was a miss."
Cons: "Nothing bad here. There's something that is just sort of not there when it comes to American airline companies compared to asian ones but it's hard to really put a finger on exactly what that is."

Pros: "Flew standby and got an aisle seat!"

Pros: "On time"

Pros: "Nothing."
Cons: "The flight to Detroit from JFK was delayed by more than 3 hours. I missed my connecting from Detroit to Fort Wayne. Delta's help desk were unfriendly and they didn't want to help. They appeared annoyed when they were asked questions and I asked them to check if I can be placed in another flight. The ground crew keep changing the gates without making announcements."

Pros: "-smooth flight"
Cons: "-old plane -no entertainment service -only had pretzel for snack -flight attendant was socializing with friend directly behind my seat the entire flight"

Pros: "Friendly crew"
Cons: "Poor organisation when boarding, most uncomfortable seats. Felt like a torture device."

Cons: "The crew on most Delta connection are not very welcoming. They seem never involved with their guests.. I have experienced this every time I fly to Shanghai from Detroit and back."

Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Pros: "Impressive service... amazing crew, very friendly and professional"

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Cons: "Delay due to strike"

Pros: "Newer plane, crew was amazing, seats were adjustable"

Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"

Cons: "Not being 1 hour late"

Pros: "The seat was a little uncomfortable but the crew were amazing."

Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Cons: "Doesn't"

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Pros: "The flight crew was so friendly and the food was really good."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"

Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"

Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"

Pros: "The service"
Cons: "The food."

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Pros: "Employees were very friendly"
Cons: "The seats were very small"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "The entertainment options were good."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: "On time"

Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."

Cons: "Amesterdam airport employee was really rude"

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pros: "The supplied pack of toothpaste/toothbrush"

Pros: "Short-hop flight, fit for purpose."

Pros: "was very quick"

Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Friendliest economy class service I've ever encountered."

Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"

Pros: "captain was great."

Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Cons: "I slept didn't have snack offered and no entertainment"

Cons: "Terrible seating and washrooms."

Cons: "Stuck in the last row with no recline. Seat should be discounted."

Pros: "Good entertainment options"
Cons: "Sat near the back. Air Canada has installed new seating on this route that is absurdly close together, with truly the most inhospitable seat shape and unforgiving cushions. For a 5 hour flight, it was awful. My back hurts."

Pros: "Flight delayed and changing of gates"
Cons: "To far from one gate to the other, you need a shuttle"

Pros: "Nothing"
Cons: "Umm let me see. Oh yeah they lost my luggage and still haven’t found it. Pretty much ruined my whole trip."

Cons: "Planes for 30 yrs old. I thought i was gonna due due to engine failure"

Cons: "flight was too bumpy"

Pros: "Surprise.....on time , have luggage, fabulous crew, large aircraft."
Cons: "That this has not been MY past experience."

Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Pros: "Size of seats and entertainment"
Cons: "Late leaving, slow baggage claim"

Pros: "Great service wide enough seats. great company overall"

Pros: "We had a trip planned for Las Vegas on the Wednesday following the sad and tragic shooting at the Mandalay Bay hotel. We were planning to be at the Luxor next door. Because of this proximity to the horrible scene we could not see completing this trip. The Air Canada staff understood and accommodated our need change plans. They arranged for us to fly directly home rather than to our planned stop in Las Vegas."

Pros: "Nice crew and efficient boarding."
Cons: "Exceptionally small seats and warm temperatures made overnight flights challenging. They do not offer free alocohol on international flights. But the worst part of the flight was the entertainment situation. There are no tv screens on the plane. They wait to tell you until after you've taken off that you can download the air Canada app to stream their selection of tv and movies to your personal devices. Once you do, they'll explain to you that it's really hard to get the streaming to work properly because so many people are trying to use it at the same time, but don't worry - they have preloaded iPads available ... for rent. It feels like a blatant cash grab on top of an already disappointing flight experience."

Pros: "The flight was quick. Great crew."
Cons: "My flight out of CLT was delayed but I was still able to catch my connection in Toronto so it all worked out."

Cons: "Both flights were over 1 hour late. Weather was fine so difficult to understand delays."

Pros: "Nothing."
Cons: "The flight was an hour late!"

Pros: "Plane was on time and manned appropriately with a single crew member. Gate checked bag was handled with care."
Cons: "No complaints."

Pros: "Flight attendants"
Cons: "-majority of tvs were shorted out and not working -plane was heavily delayed so didn't make second transfer flight -one attendant gave us wrong directions to next gate at LAX -LAX airport was under heavy construction which delayed gating gate to gate -Customer service offered no options to how to get to San Diego -now we are in debt with a car rental, gas, and having to go back to the airport twice for the baggage -most likely won't be using United Airlines again"

Cons: "Bag damaged. No one to report damage to"

Pros: "I never got to Vancouver so this flight never happened."

Pros: "The crew was lovely and efficient. I like the personalized TVs"
Cons: "We left a bit late due to mechical difficulties. My light didn't really shine in the right direction. - too dark to read."

Cons: "Flight was cancelled after we already were sitting in the plane for 1.5 hour."

Pros: "Seats were comfortable"
Cons: "35 minute delay in departing. Sat on plane at gate waiting to depart."

Cons: "Old planes,limited food"

Pros: "tout était bien - very good"
Cons: "all was good"

Cons: "The last leg of our entire trip, and it was late. We left about 1.5 hours late and they had trouble getting the gate to the plane when we landed. A long trip home was made even longer. I was very surprised that there were so many issues with timeliness on AC flights. In our outbound to Athens, two of the three flights left late, and they had to rebook part of our trip to accommodate. And the return trip was more of the same. I expected AC to be world-class and it was more like a regional airline in terms of performance."

Cons: "Flight was 2 hours late after we already had a 5 hour lay-over. Waiting area quite small for so many flights to US .Felt like the ugly step-sisters."

Pros: "Good entertainment options, roomy seats"
Cons: "Nothing I can complain about really."

Cons: "Very rude staff, my flight from Dublin was delayed for three hours on the runway why they fix the leak for the restrooms. Once we landed I had to clear customs in Canada and get to the new flight. They told me when I finally had to make through the airport and through customs that I need to manage my time better and understand and give myself plenty of time to make the flight.. REALLY??? It wasn't my fault that their crappy plane wasn't working right wasn't my fault we were delayed but I need to manage my time better I think they fell and bumped their head!!"

Cons: "I will never fly Air Canada between Detroit and Toronto again. Both ways the crew looked exhausted and like they were rather be anyplace but working our flight. Both times they took our carry ons without giving us a choice. For our flight out this was a stressful nuisance because we had to catch a connecting overseas flight. This involved my husband and son going to baggage claim and then having to go back through customs and TSA. The whole point of carry ons is to avoid this. Luckily we didn't miss our international flight but not a good way to begin a trip of a lifetime. Flight was completely uncomfortable and it seemed like no one cared. Should have driven"

Pros: "The crew was excellent. Professional and attentive."
Cons: "The only real complaint I had was the over head compartment was much too high and I was too short to reach."

Pros: "It was short."
Cons: "The gate area was horribly crowded, extremely chaotic and hot."

Pros: "Young air hostess was very goid"
Cons: "All good"

Pros: "flight attendant seemed very kind. I sooo appreciated that the landing was so incredibly smooth. I get motion sick sometimes so that was very nice."
Cons: "delayed 30 minutes waiting for the catering truck. Also, it was FREEZING in that plane, I thought my ankles were going to fall off."

Pros: "It was comfortable"
Cons: "Late. Again. Each of my flights with Air Canada has been late."

Cons: "There was a screaming child and nothing was done about it the entire flight."

Pros: "The flight attendant in Business class was absolutely fantastic. Very friendly, attentive, and fun. She made the trip special."
Cons: "Business were regular seats, but for such a small plane I understand."

Cons: "Only in Canada they make you remove headset for takeoff and landing."

Pros: "Nice to be able to recharge mobile devices while seated."
Cons: "I made a round trip to Japan from Boston with Air Canada, flying out in mid-June and returning in the beginning of July, and I was rather disappointed to find that the choice of movies was more or less the same both ways, at least I did not see much change in new releases. I was expecting new movies to be added on my return flight from Japan since the month has changed from June to July but I did not find new movies, so I just read on my iPad. It would have also been nice if there was an option for inflight WiFi access."

Pros: "I liked the newer plane and cloth seats with mild colors. The chargers were a nice accessory but sacrificed leg movability which leads us to the negatives --->"
Cons: "Wow, I know that business means remaining competitive and as such any and all cost cutting measures are taken along with profit increase measures but............... Wow, talk about being crammed in like a sardine. I'm a male of average height and usually this is a blessing because it feels as though all vehicles, amusement rides and doorways are custom made just for me with the exception of Air Canada planes. I have never in my 300+ number of flights ever felt so confined in any seat. The distance from my knee to the seat in front of me was a claustrophobic finger length at best. Getting up to use the restroom required the other passengers to get up, and I had to stand and walk across their seats to get in/out. Luckily the lady next to me was nice enough and the flight was pleasant overall, but I will certainly think twice before booking another Air Canada flight!!!"

Cons: "Cancelled my flight. I have zero faith in Air Canada."

Cons: "The rest room did not work"

Pros: "A nice short flight: there isn't much to say here, but the flight was smooth."
Cons: "The crewman seemed somewhat pushy. Perhaps a recalcitrant passenger put him in a bad mood."

Cons: "Delays!"

Pros: "Boeing 787 is a terrific modern aircraft."
Cons: "Due to an hour+ boarding delay, the gate area was overwhelmed with people concurrently boarding international flights at two comingled gates. Overlapping PA announcements, both live and prerecorded, had lots of folks confused."

Pros: "everything was as I expected"

Pros: "There was nothing to like because I did not fly on Air Canada to Barcelona."
Cons: "For an unexplained reason, our first flight was delayed 45 plus minutes in Phoenix while cargo was moved from the forward cargo bay to the aft cargo bay. This caused us to miss our connection in Toronto. Air Canada then proceeded to rebook us on a flight leaving 2 days later. After an extended period of time, they finally rescheduled us for a flight to a different city in Europe and we had to catch another flight from there our final destination, Barcelona. The total additional travel time was extended by approximately 8 hours, causing us to lose the better part of our first day."

Cons: "Want a refund"

Cons: "Flight was canceled and next day flight was delayed for 3 and half hours."

Pros: "Each seat had it's own entertainment station. Where you could watch movies, play games, and listen to music. We received two in flight meals. While they were small, they were still enough."
Cons: "We had a delay to leave. Only an hour so it wasn't so bad. We also had a small delay when it was getting close to landing time. We did two circles to delay before we got there."